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Conflict Resolution Jobs in Rochester, NY (NOW HIRING)

HRI Hospitality

Guest Services Agent

Hilton, NY

$14 - $21/hr

Problem-solving and conflict-resolution ability. * Professional, friendly, and welcoming demeanor. Job Duties and Responsibilities * Greet, register, and check guests in/out efficiently and ...

Taco Bell

Area Coach

East Rochester, NY · On-site

$75K/yr

Good communication skills and strong interpersonal and conflict resolution skills. * Exceptional team building capability. * Basic business math and accounting skills, and strong analytical decision ...

Taco Bell

Area Coach

Rochester, NY · On-site

$75K/yr

Good communication skills and strong interpersonal and conflict resolution skills. * Exceptional team building capability. * Basic business math and accounting skills, and strong analytical decision ...

Taco Bell

Area Coach

Fairport, NY · On-site

$75K/yr

Good communication skills and strong interpersonal and conflict resolution skills. * Exceptional team building capability. * Basic business math and accounting skills, and strong analytical decision ...

Hospitality Restaurant Group

Area Coach

Rochester, NY · On-site

$75K/yr

Good communication skills and strong interpersonal and conflict resolution skills. * Exceptional team building capability. * Basic business math and accounting skills, and strong analytical decision ...

Taco Bell

Area Coach

Rochester, NY · On-site

$75K/yr

Good communication skills and strong interpersonal and conflict resolution skills. * Exceptional team building capability. * Basic business math and accounting skills, and strong analytical decision ...

Hospitality Restaurant Group

Area Coach

Rochester, NY · On-site

$75K/yr

Good communication skills and strong interpersonal and conflict resolution skills. * Exceptional team building capability. * Basic business math and accounting skills, and strong analytical decision ...

Hospitality Restaurant Group

Area Coach

Henrietta, NY · On-site

$75K/yr

Good communication skills and strong interpersonal and conflict resolution skills. * Exceptional team building capability. * Basic business math and accounting skills, and strong analytical decision ...

Hospitality Restaurant Group

Area Coach

Rochester, NY · On-site

$75K/yr

Good communication skills and strong interpersonal and conflict resolution skills. * Exceptional team building capability. * Basic business math and accounting skills, and strong analytical decision ...

HRI Hospitality

Guest Services Agent

Hilton, NY

$14 - $21/hr

Problem-solving and conflict-resolution ability. * Professional, friendly, and welcoming demeanor. Job Duties and Responsibilities * Greet, register, and check guests in/out efficiently and ...

Hospitality Restaurant Group

Area Coach

Webster, NY · On-site

$75K/yr

Good communication skills and strong interpersonal and conflict resolution skills. * Exceptional team building capability. * Basic business math and accounting skills, and strong analytical decision ...

Taco Bell

Area Coach

Brockport, NY · On-site

$75K/yr

Good communication skills and strong interpersonal and conflict resolution skills. * Exceptional team building capability. * Basic business math and accounting skills, and strong analytical decision ...

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All JobsConflict Resolution JobsConflict Resolution Jobs in Rochester, NY

Conflict Resolution information

See Rochester, NY salary details

$16

$27

$45

How much do conflict resolution jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for conflict resolution in Rochester, NY is $27.53, according to ZipRecruiter salary data. Most workers in this role earn between $22.79 and $33.70 per hour, depending on experience, location, and employer.

What is conflict resolution?

Conflict resolution is the process of resolving disagreements or disputes between two or more parties in a constructive manner. It involves identifying the underlying issues, facilitating open communication, and working toward mutually acceptable solutions. Skilled conflict resolution helps maintain positive relationships, improves teamwork, and can prevent escalation of problems in both personal and professional settings.

What are some common challenges faced by professionals in conflict resolution roles, and how can they be addressed?

Professionals in conflict resolution often encounter challenges such as managing emotionally charged situations, navigating power imbalances, and maintaining neutrality between parties. These issues can be addressed by developing strong active listening skills, practicing empathy, and adhering to established ethical guidelines. Continuous professional development, peer support, and supervision also help practitioners refine their techniques and maintain resilience in high-pressure scenarios.

What are the key skills and qualifications needed to thrive in conflict resolution, and why are they important?

To thrive in Conflict Resolution, you need expertise in negotiation, mediation, and problem-solving, often supported by a background in psychology, law, or human resources. Familiarity with conflict resolution frameworks, mediation software, and relevant certifications such as Certified Mediator are valuable assets. Strong interpersonal skills, emotional intelligence, and active listening set outstanding professionals apart in this field. These competencies are crucial for effectively resolving disputes, fostering positive relationships, and maintaining a productive environment.

What is the difference between Conflict Resolution vs Mediator?

AspectConflict ResolutionMediator
Primary RoleFacilitates resolution of disputes through negotiation and communicationActs as an impartial third party to help parties reach a voluntary agreement
CredentialsOften requires training or certification in conflict management or mediationTypically certified as mediators, with specific training in facilitation
Work EnvironmentWorkplaces, legal settings, community organizationsLegal courts, workplaces, community dispute centers
Industry UsageUsed broadly across industries for dispute managementCommonly employed in legal, community, and organizational settings

While both roles focus on resolving disputes, Conflict Resolution involves a broader set of skills aimed at managing conflicts proactively, whereas Mediators specifically facilitate negotiations between parties to reach agreements. Mediators are often certified professionals, whereas Conflict Resolution practitioners may have diverse backgrounds. Both roles are essential in various settings to promote understanding and resolution.

Are there jobs in conflict resolution?

Yes, conflict resolution professionals work in various settings such as businesses, government agencies, and non-profit organizations to mediate disputes and facilitate communication. These roles often require strong interpersonal skills, negotiation abilities, and sometimes certifications like mediation training or conflict management courses.

What can I do with a conflict resolution degree?

A conflict resolution degree prepares individuals for roles such as mediators, arbitrators, or conflict managers in various settings like workplaces, legal systems, or community organizations. Graduates can work in dispute resolution, negotiation, counseling, or organizational development, often requiring strong communication and problem-solving skills. Certification or training in specific conflict resolution methods can enhance job prospects.

What job categories do people searching Conflict Resolution jobs in Rochester, NY look for?

The top searched job categories for Conflict Resolution jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Conflict Resolution jobs?

Cities near Rochester, NY with the most Conflict Resolution job openings:

Conflict Resolution jobs near you
Infographic showing various Conflict Resolution job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 10% Part Time, and 4% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $57,272 per year, or $27.5 per hour.

Area Coach

Taco Bell - Hospitality Restaurant Group

Rochester, NY • On-site

$75K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

Job description

Description:

You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.


The Area Coach (AC) provides overall leadership and direct supervision of approximately 4 - 10 Taco Bell restaurants to ensure that each Restaurant General Manager (RGM) meets or exceeds the Annual Operating Plan established for their individual unit.



Benefits

  • 401(k) with company matching
  • Paid time off
  • Bonus eligible position
  • Dental insurance
  • Health insurance
  • Vision insurance
  • Mileage reimbursement


Role:

  • People Role model the How We Work Together Principles.
  • Find and hire and develop the best RGMs, Assistant General Managers and Shift Managers.
  • Coach your RGMs on the “4 Rights” in their restaurants and provide regular feedback during 1:1 sessions.
  • Take action without being told, go beyond what is simply required and maintain a high activity level.
  • Understand how customers are viewing your restaurants through scheduled visits and detailed analysis (VOC and CORE).
  • Lead product and program rollouts with your RGMs to ensure success.
  • Resolve Customer complaints quickly while maintaining positive Customer relations.
  • Demonstrates a positive and enthusiastic attitude with co-workers, employees and customers.
  • Analyze the financial performance of your area and understand trends.


Requirements:

The ideal candidate for the Area Coach position will possess:

  • 5 years of successful, operational multi-unit management experience.
  • Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees.
  • Proven ability to achieve a high level of customer satisfaction, financial performance and employee satisfaction
  • Good communication skills and strong interpersonal and conflict resolution skills.
  • Exceptional team building capability.
  • Basic business math and accounting skills, and strong analytical decision making skills.
  • Basic personal computer literacy
  • Must have reliable transportation and valid driver’s license
  • Must be able to travel between designated stores daily
  • Background checks are run on all management employees