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Conflict Resolution Manager Jobs in Dallas, TX (NOW HIRING)

Key Responsibilities Conflict Resolution & Mediation * Act as the primary point of contact for ... Advise management and HR Business Partners on performance management, disciplinary actions, and ...

Provide conflict resolution for both staff and guests. Ensure quality customer service. Supervise ... Manage and supervise inventory. * Establish and maintain consistent high standards for quality ...

Associate Counsel

Dallas, TX · On-site

$90 - $150/hr

Discovery Management * Trial Defense * Opinion Rendering * Document Drafting Soft Skills * Conflict Resolution * Organization * Multi-tasking * Clear Communication Certifications & Qualifications

New

Manager, HR Business Partner The HR Business Partner Manager partners with people managers at the ... Facilitate conflict resolution, mediation, and corrective action planning * Maintain accurate ...

Conflict resolution skills * Superior organizational skills * Ability to multitask * Willingness to ... Experience managing all aspects of construction projects including architectural, civil, structural ...

HR Manager

Dallas, TX · On-site

$135/hr

Serve as the primary point of contact for employee relations matters, including performance issues, disciplinary actions, investigations, and conflict resolution. * Support leave management (FMLA ...

Restaurant Manager

Plano, TX · On-site

$70K - $75K/yr

Utilizes leadership skills and motivates employees to ensure cost control and labor management ... Strong interpersonal and conflict resolution skills * Stable and progressive work history; Strong ...

Restaurant Manager

Mansfield, TX · On-site

$65K - $75K/yr

Utilizes leadership skills and motivates employees to ensure cost control and labor management ... Strong interpersonal and conflict resolution skills * Stable and progressive work history; Strong ...

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Conflict Resolution Manager information

What does a conflict resolution manager do?

A Conflict Resolution Manager is responsible for facilitating the resolution of disputes and disagreements within an organization or between parties. They use mediation, negotiation, and communication skills to identify the root causes of conflicts and guide parties toward mutually acceptable solutions. Their goal is to foster a positive and productive work environment by reducing tension, improving relationships, and preventing issues from escalating. Typically, they also provide training on conflict resolution techniques and help develop policies to address future conflicts.

What are the key skills and qualifications needed to thrive as a conflict resolution manager, and why are they important?

To thrive as a Conflict Resolution Manager, you need expertise in mediation, negotiation, and a background in conflict management or a related field, often supported by a relevant degree or certification. Familiarity with conflict resolution frameworks, case management software, and professional mediation certifications is commonly required. Exceptional interpersonal skills, emotional intelligence, and impartiality help distinguish top performers in this role. These skills ensure effective dispute resolution, foster positive work environments, and help organizations maintain productivity and morale.

How does a conflict resolution manager typically collaborate with other departments within an organization?

A Conflict Resolution Manager frequently works cross-functionally with HR, management, and sometimes legal teams to ensure disputes are addressed fairly and efficiently. They facilitate communication between parties, mediate discussions, and help develop policies that prevent future conflicts. This role often involves training staff on conflict management techniques and advising leadership on best practices for fostering a healthy workplace environment. Building strong relationships across departments is essential to proactively identify and resolve issues before they escalate.

What is the difference between Conflict Resolution Manager vs Mediator?

AspectConflict Resolution ManagerMediator
CredentialsTypically requires a bachelor's degree, conflict management certification, or related experienceOften requires certification in mediation or conflict resolution, with some roles preferring a legal or counseling background
Work EnvironmentWorks within organizations, managing conflict resolution strategies and policiesOperates independently or as part of a dispute resolution process, often in legal, community, or organizational settings
Employer & Industry UsageUsed in corporate, educational, and government sectors to handle internal conflictsCommonly employed in legal, community, and organizational disputes to facilitate negotiations

While both roles focus on resolving conflicts, a Conflict Resolution Manager oversees conflict strategies within organizations, whereas a Mediator facilitates dispute resolution between parties, often in legal or community contexts.

What is a conflict resolution manager?

A conflict resolution manager is a professional responsible for mediating and resolving disputes within organizations or between individuals. They develop strategies to address conflicts, facilitate communication, and promote a positive work environment, often utilizing negotiation skills and conflict management training.

What jobs can you get with a conflict resolution manager degree?

A conflict resolution manager degree prepares individuals for roles such as mediators, dispute resolution specialists, human resources managers, and organizational development consultants. These positions often require strong communication, negotiation skills, and sometimes certification in conflict management or mediation. Job opportunities are available in corporate, legal, educational, and community settings.

What are the most commonly searched types of Conflict Resolution jobs in Dallas, TX?

The most popular types of Conflict Resolution jobs in Dallas, TX are:

What are popular job titles related to Conflict Resolution Manager jobs in Dallas, TX?

For Conflict Resolution Manager jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Conflict Resolution Manager jobs in Dallas, TX look for?

The top searched job categories for Conflict Resolution Manager jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Conflict Resolution Manager jobs?

Cities near Dallas, TX with the most Conflict Resolution Manager job openings:

Infographic showing various Conflict Resolution Manager job openings in Dallas, TX as of June 2026, with employment types broken down into 1% As Needed, 84% Full Time, and 15% Part Time. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Employee Relations Manager

Copart, Inc.

Dallas, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago


Copart rating

6.8

Company rating: 6.8 out of 10

Based on 108 frontline employees who took The Breakroom Quiz

12th of 19 rated auctioneers


Job description

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
The Employee Relations Manager fosters a positive workplace by managing policies, resolving conflicts, conducting investigations into grievances and advisement on labor laws.
Reporting to the Sr Director, HR Business Partnership, this role will ensure legal compliance and promote a culture of fairness, providing guidance for leadership to maintain high engagement.
The ideal candidate is strong with conflict resolution, mediation, and demonstrated interpersonal and communication skills.
Key Responsibilities
Conflict Resolution & Mediation
  • Act as the primary point of contact for employee grievances, disputes and workplace conflicts.

Investigations & Advisement
  • Conduct thorough, objective investigations into allegations of misconduct, harassment, or policy violations.
  • Prepare detailed reports and complete with guidance on solutions.
  • Advise management and HR Business Partners on performance management, disciplinary actions, and terminations

Policy Development & Compliance
  • Create, implement, and enforce company policies, handbooks, and codes of conduct in adherence to federal and state labor laws.

Employee Engagement & Labor Relations
  • Take part in the Engagement Survey process and support the data analysis and recommended action plans based on the results.
  • Monitor workplace culture and provide guidance on strategies to boost morale and retention.
  • Take part in the design and maintenance of the company's engagement and labor relations strategies.

Training
  • Work with Learning and Development on the creation of training materials and resources for:
    • Union awareness initiatives
    • Respectful workplace
    • Best practices for employee engagement for leadership
    • Compliance, safety, security and risk
    • Employee relations and performance management

Continue to update materials and resources as needs evolve.
  • Train HR Business Partners on providing training to leadership on engagement and union awareness for consistency with our facilities.

Qualifications
Education & Experience
  • Bachelor's degree in HR, Business, Psychology or related field required.
  • 5+ years of experience in HR, with specific experience in employee relations, labor relations, and/or employment law.
  • SHRM (SHRM-SCP, SHRM-CP) or HRCI (SPHR or PHR) certifications preferred.
Skills & Attributes
  • Strong conflict resolution, mediation, interpersonal, and communication skills.
  • Detail and results oriented.
  • Deep understanding of employment legislation in the US (e.g. EEO, FMLA, ADA, ADEA).

Success Measures
  • Reduction of turnover rates
  • Increased engagement scores
  • Union activity avoidance
  • Speed/efficiency of dispute resolution

Benefits Summary:
• Medical/Dental/Vision
• 401k plus a company match
• ESPP - Employee Stock Purchase Plan
• EAP - Employee Assistance Program (no cost to you)
• Vacation & Sick pay
• Paid Company Holidays
• Life and AD&D Insurance
• Discounts
Along with many other employee benefits.
#LI-KK1
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
  • E-verify Participation
  • Right to Work

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