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Confirmation Agent Jobs (NOW HIRING)

The Commissioning Agent will be responsible for commissioning, retro-commissioning, and/or ... The objective of commissioning is to provide documented confirmation that a facility fulfills the ...

The Commissioning Agent will be responsible for commissioning, retro-commissioning, and/or ... The objective of commissioning is to provide documented confirmation that a facility fulfills the ...

Front Desk Agent

Huntsville, AL · On-site

$13.50 - $17.25/hr

Guest Services Agent As a Guest Services Agent, you would be responsible for greeting and ... confirmation of guest information and room rate, selection of rooms, coding electronic keys ...

Front Desk Agent

Huntsville, AL · On-site

$13.50 - $17.25/hr

Guest Services Agent As a Guest Services Agent, you would be responsible for greeting and ... confirmation of guest information and room rate, selection of rooms, coding electronic keys ...

Guest Service Agent

Atlanta, GA · On-site

$14.50 - $18.25/hr

Full-Time Front Desk/Guest Service Agent Fairfield by Marriott Atlanta Airport South is seeking a ... confirmation of room number and rate, provide key folder containing guest room key (and club key if ...

Full-Time Front Desk Agent

Fairfax, VA · On-site

$14.75 - $18.50/hr

Guest Services Agent A Guest Services Agent is responsible for greeting and registering guests and ... confirmation of guest information and room rate, selection of rooms, coding electronic keys ...

Front Desk Agent

Fairfax, VA · On-site

$14.75 - $18.50/hr

Guest Services Agent A Guest Services Agent is responsible for greeting and registering guests and ... confirmation of guest information and room rate, selection of rooms, coding electronic keys ...

Partner Success Center Agent

Lanham, MD · On-site

$15 - $19.75/hr

Position Overview The PSC Agent is a customer-facing operational role responsible for incident ... Restoration confirmation records and incident closure summaries. * Audit-ready documentation ...

Partner Success Center Agent

Lanham, MD · On-site

$15 - $19.75/hr

Position Overview The PSC Agent is a customerfacing operational role responsible for incident ... Restoration confirmation records and incident closure summaries. * Auditready documentation ...

Part-Time Front Desk Agent

Fairfax, VA · On-site

$14.50 - $18.25/hr

* A Guest Services Agent is responsible for greeting and registering guests and checking guests out ... confirmation of guest information and room rate, selection of rooms, coding electronic keys ...

Front Desk Agent

Greenville, SC · On-site

$12.50 - $15.75/hr

Front Desk Agent Hyatt Regency Greenville is seeking a dynamic Front Desk Agent for their busy ... confirmation of room number and rate, provide key folder containing guest room key (and club key if ...

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Confirmation Agent information

What is a confirmation agent?

Confirmation Agents are professionals responsible for verifying, validating, and confirming information related to transactions, bookings, or other business activities. They often work in industries such as finance, travel, or logistics, ensuring that all details are accurate and meet company or regulatory standards. Their role may involve communicating with clients, partners, or internal teams to cross-check data and resolve discrepancies. Strong attention to detail, organizational skills, and excellent communication are essential for this position.

What are the key skills and qualifications needed to thrive as a confirmation agent?

To thrive as a Confirmation Agent, you need strong attention to detail, excellent communication skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and office productivity tools is typically required. Exceptional interpersonal skills, patience, and the ability to remain organized under pressure help individuals stand out in this position. These skills ensure accurate information verification, effective customer interactions, and smooth workflow in a fast-paced environment.

What are the most common challenges faced by confirmation agents, and how can they effectively handle them?

Confirmation Agents often face challenges such as managing high call volumes, handling difficult or unresponsive clients, and ensuring accurate data entry under time constraints. To overcome these, it's important to develop strong communication and organizational skills, remain calm and professional during interactions, and utilize available CRM tools to track confirmations efficiently. Regular collaboration with team members and supervisors can also help resolve issues quickly and maintain a smooth workflow.

What is the difference between Confirmation Agent vs Verification Specialist?

AspectConfirmation AgentVerification Specialist
Required CredentialsHigh school diploma, sometimes certifications in customer serviceHigh school diploma, certifications in quality assurance or compliance
Work EnvironmentCall centers, customer service settingsOffice settings, quality control departments
Employer & Industry UsageFinancial institutions, insurance, customer serviceFinancial, healthcare, compliance industries
Common Search & ComparisonYesYes

Confirmation Agents primarily verify customer information and confirm details over calls, focusing on customer service. Verification Specialists often perform detailed checks for accuracy and compliance, sometimes involving document review. While both roles involve verification tasks, Confirmation Agents focus on customer interactions, whereas Verification Specialists emphasize accuracy and compliance in data or document verification.

What are popular job titles related to Confirmation Agent jobs?

For Confirmation Agent jobs, the most frequently searched job titles are:

Infographic showing various Confirmation Agent job openings in the United States as of September 2026, with employment types broken down into 91% Full Time, 6% Part Time, and 3% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution.

Agent Pre-Arrival Confirmation

Las Vegas, NV • On-site

Hilton Grand Vacations, Inc.
Traveler Accommodation • 5 - 10K employees

Full-time

Re-posted 20 days ago


Hilton Grand Vacations rating

6.8

Company rating: 6.8 out of 10

Based on 151 frontline employees who took The Breakroom Quiz

9th of 21 rated holiday rentals


Job description

  • Call owners and guest before they arrive to the resort to offer concierge services and invite them to attend a sales presentation.
  • Ensure guests meet minimum eligibility for gifts as approved or promote a courtesy tour.
  • Champion Hilton quality customer care service throughout all Marketing channels.
  • Meet and exceed marketing metrics.
  • Secure future business through vacation package sales.
  • Minimum of 1-2 years of face-to-face consumer sales/marketing experience.
  • Excellent interpersonal and guest relations skills.
  • Ability to work a flexible schedule.
  • Professional appearance and demeanor.
  • Be motivated and a self-starter.
  • Detailed understanding of the local area.
  • Ability to accept rejection in a proactive manner.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.


What Hilton Grand Vacations employees say

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About Hilton Grand Vacations

Sourced by ZipRecruiter

Hilton Grand Vacations Inc. (HGV) is based in Orlando, Florida, and operates in the hospitality industry, specifically in the sector of vacation ownership. The company is committed to providing high quality, professionally managed, and flexible vacation ownership options to its customers. Hilton Grand Vacations sprung from the reputable Hilton Hotels brand, which was founded in 1919 by Conrad Hilton. The company's mission is to put the world on vacation, offering destinations and experiences that go beyond the traditional hotel stay.

Industry

Traveler accommodation

Company size

5,001 - 10,000 Employees

Headquarters location

Orlando, FL, US