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Configuration Manager Jobs in Raleigh, NC (NOW HIRING)

VIVA USA INC

ITSM Change Process Manager

Raleigh, NC · On-site

You'll work closely with service owners, technical teams, Incident, Problem, Configuration, Release Management, and leadership to balance the need for change with operational stability. You'll also ...

WakeMed

ServiceNow Developer - Hybrid

Raleigh, NC · On-site

$52.50 - $72.25/hr

This position will focus heavily on Configuration Management Database (CMDB), Discovery, Service Mapping, and Configuration Management governance while also contributing to broader ServiceNow ...

krg technology inc

Exchange Engineer

Cary, NC

... Configuration, management and troubleshooting of remote e-mail access using Outlook and OWA Patch and configuration management of Windows & MS Exchange. Good active directory knowledge to resolve ...

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Showing results 21-40

All JobsConfiguration JobsConfiguration Manager JobsConfiguration Manager Jobs in Raleigh, NC

Configuration Manager information

See Raleigh, NC salary details

$36.5K

$93.3K

$140.5K

How much do configuration manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for configuration manager in Raleigh, NC is $93,257.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,900.00 and $108,900.00 per year, depending on experience, location, and employer.

What is a configuration manager?

A Configuration Manager is an IT professional responsible for overseeing and controlling changes to software, hardware, and related documentation within an organization. Their main goal is to ensure that systems and products remain consistent, reliable, and compliant with organizational and regulatory standards. Configuration Managers develop and maintain processes for version control, track changes, and ensure proper documentation. They often work closely with development, operations, and quality assurance teams to manage updates and resolve configuration issues. This role is crucial in environments where maintaining the integrity and traceability of system components is essential.

What is a configuration manager?

A configuration manager oversees the lifecycle of software or hardware production, such as a new app or server development. Job duties include getting authorization for the project, documenting the process from the outline to the quality assurance and beta testing, overseeing the coding and implementation, and collecting data relevant to the project. Qualifications for this career include a bachelor’s degree in computer science or a related field, IT experience, the ability to handle multiple projects at once, and strong organizational and leadership skills.

What are the key skills and qualifications needed to thrive as a configuration manager, and why are they important?

To thrive as a Configuration Manager, you need expertise in configuration management processes, change control, and a background in IT, engineering, or a related field. Familiarity with configuration management tools like ServiceNow, Jira, or IBM Rational, along with ITIL certification, is often expected. Strong attention to detail, analytical thinking, and effective communication are vital soft skills for the role. These abilities are essential for ensuring system integrity, minimizing errors, and supporting seamless project delivery in complex environments.

How does a configuration manager typically interact with cross-functional teams during a project lifecycle?

A Configuration Manager works closely with teams such as development, quality assurance, operations, and project management throughout the project lifecycle. They facilitate clear communication regarding configuration changes, version control, and release management to ensure all stakeholders are aligned. Regular meetings and documentation are key to tracking changes, resolving issues, and maintaining the integrity of configuration items. This collaborative approach helps prevent conflicts, ensures compliance with standards, and supports smooth project delivery.

What is the difference between Configuration Manager vs Network Administrator?

AspectConfiguration ManagerNetwork Administrator
CertificationsITIL, CompTIA Server+, Microsoft Certified: Windows ServerCompTIA Network+, Cisco CCNA, Microsoft Certified: Windows Server
Work EnvironmentIT departments, data centers, enterprise environmentsCorporate offices, data centers, ISP environments
Primary ResponsibilitiesManaging hardware/software configurations, deployment, and updatesMaintaining network infrastructure, troubleshooting connectivity issues
Industry UsageIT service management, enterprise ITNetwork management, telecommunications, IT support

While both roles work within IT environments, Configuration Managers focus on managing system configurations and deployments, whereas Network Administrators handle network infrastructure and connectivity issues. Understanding these differences helps organizations assign the right responsibilities and professionals for their IT needs.

More about Configuration Manager jobs

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For Configuration Manager jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Configuration Manager jobs in Raleigh, NC look for?

The top searched job categories for Configuration Manager jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Configuration Manager jobs?

Cities near Raleigh, NC with the most Configuration Manager job openings:

Configuration Manager jobs near you
Infographic showing various Configuration Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $93,251 per year, or $44.8 per hour.

Systems Engineer III - Software Packager (remote)

Raleigh, NC • On-site, Remote

First Citizens Bank
See more jobs at First Citizens Bankexternal

Full-time

Re-posted 4 days ago

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

108th of 176 rated banks

Job description

Overview
This is a remote role that may only be hired in the following location(s): Arizona, North Carolina and Texas.
As a Systems Engineer III - Software Packager you will be a member of the bank's Digital Workplace Experience team. This role will be responsible for packaging and deploying new desktop software for internal requests and enterprise-wide projects. This role will also provide software installation and deployment guidance to the Bank's Tier-1 and Tier-2 support teams. Lastly, this position will create custom reports per request and perform other related tasks including compliance reporting and change management using industry-standard deployment and reporting tools like ServiceNow, MECM/SCCM, Jamf, SQL Queries, CM Reporting Services, etc.
Responsibilities & Qualifications
A highly motivated and experienced Software Packager with expertise in macOS and Windows platforms is needed to join the IT team at First Citizens Bank. The successful candidate will create, test, and deploy secure and compliant application packages across a diverse environment.
Key responsibilities
  • Application Packaging:
    • Create and modify software installation packages for macOS and Windows applications using industry-standard methods and tools (e.g., CM Task Sequences, Flexera AdminStudio, MSIX Packaging Tool, Advanced Installer, Jamf, InstallShield, PowerShell, etc.), ensuring adherence to enterprise standards and security protocols.
    • Develop and maintain scripts and wrappers (e.g., PowerShell App Deployment Toolkit (PSADT), VBScript, PowerShell, Bash) for automating application installations and deployments.
    • Implement and manage privilege elevation solutions for application deployments.
    • Create and maintain accurate documentation of packaging processes and procedures.
  • Deployment and Troubleshooting:
    • Coordinate with software owners, project team stakeholders and software packaging requestors to gather application packaging, testing & deployment requirements.
    • Assist with the automated deployment of packaged software using tools like Microsoft Endpoint Configuration Manager (MECM/SCCM) and Jamf.
    • Perform testing and validation of application packages to ensure functionality and compatibility across different macOS and Windows versions.
    • Troubleshoot and resolve application and package-related issues, including deployment failures and compatibility problems.
    • Provide support for desktop-related projects, including operating system upgrades, deployments, and patching.
  • Security and Compliance:
    • Ensure all application packages conform to established enterprise and industry security standards
    • Implement and maintain secure coding practices and integrate security testing into the development lifecycle.
    • Regularly update and patch systems to address vulnerabilities and stay ahead of emerging threats.
    • Adhere to strict access controls and the principle of least privilege, limiting access to critical systems and sensitive data.
  • Collaboration and Communication:
    • Work closely with other IT teams, including development, security, and operations, to ensure seamless software delivery.
    • Communicate effectively with end-users and stakeholders to gather requirements, provide updates, and address concerns.
    • Participate in incident response planning and execute recovery procedures in the event of security breaches.

Qualifications:
Bachelor's Degree and 6 years of experience in Systems engineer and systems programmer OR High School Diploma or GED and 10 years of experience in Systems engineer and systems programmer
    • Experience working on installation or application packaging teams in a large enterprise environment.
    • Experience working in the banking or financial services industry is a plus.
  • Technical Skills:
    • Strong knowledge of MacOS and Windows Desktop Operating Systems.
    • Extensive experience with application packaging tools and technologies (e.g., MSI, MSIX, Flexera AdminStudio, App-V, PowerShell App Deployment Toolkit (PSADT), PowerShell, etc.)
    • Proficiency in PowerShell for automation tasks, SQL queries, and creation of custom MECM reports.
    • Familiarity with deployment tools like Microsoft Endpoint Configuration Manager (MECM/SCCM, Jamf Composer, Intune, BigFix, Ivanti Patch, Patch My PC, 1E-Shopping, etc.
    • Solid understanding of Windows registry, PC security principles, and Group Policy Objects (GPOs).
    • Experience with troubleshooting desktop-related issues, including software and hardware problems, WMI & MECM client health issues.
  • Soft Skills:
    • Excellent written and verbal communication skills, including the ability to communicate complex technical concepts to non-technical stakeholders.
    • Strong analytical and problem-solving skills, with a methodical approach to troubleshooting.
    • Ability to work independently and as part of a team in a fast-paced environment.
    • Self-motivated, with a "can-do" attitude and comfort working with ambiguity.
    • Strong customer service skills and a customer-focused mindset.

Preferred qualifications:
  • Experience with cloud technologies (e.g., Azure, AWS).
  • Knowledge & familiarity with SQL & NQL
  • Familiarity with Agile and Waterfall project management methodologies.
  • Knowledge of network topology and security principles.
  • Experience with enterprise applications specific to the banking industry.
  • Knowledge of collaboration tools like Slack, Jira, or Confluence.
  • Experience with DEX Platform (Nexthink, SysTrack, Titanium, etc.)

Additional Information
#LI-JB1
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

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