Configuration Manager Jobs in Durham, NC (NOW HIRING)

Top Skills' Details

ServiceNow CMDB Administration & Data Quality- They need someone who can clean up, validate, and maintain Configuration Items (CIs), relationships, ownership, and lifecycle data while improving CMDB Health metrics (Completeness, Compliance, and Correctness).

ServiceNow Discovery & Identification/Reconciliation Engine (IRE)- They need someone who can manage Discovery, troubleshoot MID servers, credentials, patterns, probes, and sensors, and ensure IRE prevents duplicate or conflicting CI records from integrations.

CMDB Governance, CSDM & Data Analysis- They need someone who can analyze CMDB data quality issues, enforce CSDM standards, validate source-system data (VMware, AWS, Azure), and collaborate across teams to improve CMDB accuracy and service modeling.

Job Description

Our client is seeking a CMDB Developer to support the accuracy, health, and ongoing maturity of its ServiceNow Configuration Management Database (CMDB). This role will focus on improving data quality through CI remediation, CMDB health analysis, ServiceNow Discovery optimization, and Identification & Reconciliation Engine (IRE) governance. The ideal candidate will have hands-on experience managing Configuration Items, troubleshooting CMDB data issues, eliminating duplicate and stale records, and ensuring compliance with Common Service Data Model (CSDM) standards. Working closely with infrastructure, cloud, virtualization, and ServiceNow platform teams, this individual will validate integrations, improve Discovery performance, maintain CI relationships and ownership data, and drive initiatives that enable reliable change management, incident management, service mapping, and other ITSM/ITOM processes. Strong analytical skills, ServiceNow administration experience, and a passion for data integrity are essential for success in this role.

Additional Skills & Qualifications

Additional Skills & Qualifications

ServiceNow CMDB, Discovery, and IRE experience

Strong understanding of CSDM, CI relationships, and CMDB governance

Experience with CMDB health analysis, data cleanup, and remediation efforts

Knowledge of VMware, AWS, and Azure discovery and asset management

Familiarity with ITIL-based Incident, Change, and Configuration Management processes

Strong troubleshooting, analytical, and data validation skills

Experience supporting enterprise ITSM/ITOM environments

Ability to collaborate effectively with infrastructure, cloud, and application teams

ServiceNow CSA and/or ITIL Foundation certification preferred

2-5 years of hands-on ServiceNow administration or CMDB experience

Nice to Have: Service Mapping, Event Management, SCCM/Tanium, and basic ServiceNow scripting experience.

Experience Level

Intermediate Level

This is a Permanent position based out of Raleigh, NC.

The pay range for this position is $70000.00 - $100000.00/yr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Martin Marietta offers a comprehensive benefits package that includes medical, dental, and vision coverage, a 401(k) with company match, pension plan, paid holidays and vacation, disability coverage, life insurance, wellness programs, tuition assistance, and employee assistance resources. As a long-established Fortune 500 company, they are known for providing strong financial stability, competitive benefits, and opportunities for long-term career growth and development.

This is a fully onsite position in Raleigh,NC.

This position is anticipated to close on Sep 4, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.