Configuration Associate Jobs in Arizona (NOW HIRING)

Who we are:

Illumia is an industry leader in bringing the best integrated technology solutions to education, healthcare, and business campuses worldwide. Illumia was built on the collective expertise of two legacy cultures, and brings together people, technology, and insight to pioneer the art of the experience across the communities we serve. Be a part of this exciting organization and improving the lives of people doing mission-critical work.

Why join our team?

We strive to provide the best customer experience in the industry and have succeeded with a single, strong motivating principle: We serve our user community.

Our success and growth are directly attributed to our people. Our newly named company is dedicated to fostering a culture of integrity, respect, and continuous personal development. We maintain an entrepreneurial spirit, where creativity, innovative problem-solving, and learning agility drive our day-to-day actions.

What you will be doing:

Who you will work with:

• Global Services (Project Managers, Implementation Consultants, Integration Engineers)
• Client stakeholders (IT, Finance, ERP teams and vendors)
• Internal teams including Engineering, Support, and Sales

• Own assigned integration projects from implementation through go-live, including configuration, testing, and client coordination
• Install, configure, and maintain ERP interface software connecting Payments solutions to client systems across supported platforms (e.g., Ellucian, PeopleSoft, Workday,Oracle)
• Design and implement standard integration configurations and electronic billing templates
• Perform troubleshooting and debugging of integrations and client configurations across established ERP platforms and implementation patterns
• Conduct user acceptance testing (UAT) for integrations, enhancements, and fixes
• Collaborate with internal teams and external partners to support implementation and ensure successful project delivery
• Actively participate in project calls, technical reviews, and client discussions to support delivery activities
• Contribute to documentation for integration processes, configurations, and best practices
• Build and apply strong working knowledge of the Payments product suite and integration frameworks

What You'll Bring:

(Requirements for role)

Required Qualifications

• Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent experience)
• Ability to work directly with clients in a professional, service-oriented environment
• Strong organizational skills with the ability to manage multiple projects and timelines
• Foundational experience or exposure to SQL (Oracle or Microsoft SQL Server)
• Basic understanding of web technologies and standards (REST/SOAP, XML, XSL, HTML)
• Strong problem-solving skills and attention to detail
• Excellent written and verbal communication skills

Preferred Qualifications

• Experience working with ERP systems (Ellucian, PeopleSoft, Oracle)
• Exposure to system integrations or implementation work
• Experience in a client-facing or professional services environment
• Familiarity with higher education or payments technology

Essential Functions of the job:

The duties and responsibilities described in this job description are intended to represent the essential functions of the position as defined under applicable federal, state, and local labor laws, including the Americans with Disabilities Act (ADA). These functions are the fundamental job duties required for successful performance.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless such accommodations impose an undue hardship on the organization.

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities. Duties may be added, removed, or modified at any time in accordance with business needs and applicable law.

What is good to know:

• 25% travel as needed - Further advancement will require travel up to 50%

Competencies and Behaviors

• Humble: Shares knowledge, collaborates effectively, and contributes to team success. The right leaders for Illumia don't need to own the spotlight - they share credit, define success collectively, and are quick to elevate the contributions of others. This is a company that still writes its story. The leaders who thrive here find energy in building something together, not in being recognized as the smartest person in the room.
• Hungry: Demonstrates initiative, curiosity, and a drive to learn and improve. We are not looking for caretakers. We are looking for leaders who are restless about what's possible, self-motivated to close the gap between where we are today and where we need to be, and who are already thinking about the next opportunity before anyone asks.
• Smart: Builds strong working relationships and communicates effectively across teams and clients. At Illumia, our leaders must operate across a complex, distributed organization spanning multiple product lines, two legacy cultures, and thousands of customers with competing priorities. Technical skills matter, but the ability to read a room, build trust across functions, and bring people along is what separates a great leader from one who burns the organization out.

This position is classified as Exempt under the Fair Labor Standards Act (FLSA) and applicable state wage-and-hour laws.

What you get when you join our team:

• Flexible time off to include paid holidays and volunteer time.
• Robust health, dental, and vision insurance plans on your first day of employment
• Employer-paid life insurance/AD&D/short-term and long-term disability insurance
• Comprehensive employee assistance program (EAP)
• Flexible spending account (FSA) or health savings account (HSA)
• Matched 401(k)
• Employee stock purchase plan

Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity, or commissions.

Your personal information will be handled in accordance with Illumia's Candidate Privacy Notice

Illumia is an equal employment opportunity employer and considers qualified applicants for employment without regard to race, gender, age, religion, national origin, marital status, disability, sexual orientation, protected military/veteran status, or any other protected factor.