... service delivery and managing the Conference Technology team. Responsibilities : • Designs and implements support policy and procedures for the Conference Services team. • Manages and supports ...
... service delivery and managing the Conference Technology team. Responsibilities : • Designs and implements support policy and procedures for the Conference Services team. • Manages and supports ...
Manager, Conference & AV Technology
Washington, DC · On-site
$124K - $164K/yr
This role is responsible for the technical and operational support of all conference services, including audio-visual computer equipment and related activities. The Manager will oversee the ...
Manager, Conference & AV Technology
Washington, DC · On-site
$124K - $164K/yr
This role is responsible for the technical and operational support of all conference services, including audio-visual computer equipment and related activities. The Manager will oversee the ...
Manager, Conference & AV Technology
Washington, DC · On-site
$124K - $164K/yr
This role is responsible for the technical and operational support of all conference services, including audio-visual computer equipment and related activities. The Manager will oversee the ...
Manager, Conference & AV Technology
Washington, DC · On-site
$124K - $164K/yr
This role is responsible for the technical and operational support of all conference services, including audio-visual computer equipment and related activities. The Manager will oversee the ...
Conference Services Manager
$20 - $24/hr
Conference Services Manager Department: Sales & Catering / Events Reports To: Director of Sales ... service standards, and exceeding guest expectations. 2. Key Responsibilities 2.1 Client ...
Conference Services Manager
$20 - $24/hr
Conference Services Manager Department: Sales & Catering / Events Reports To: Director of Sales ... service standards, and exceeding guest expectations. 2. Key Responsibilities 2.1 Client ...
Conference Services Manager
Annapolis, MD · On-site
$20 - $24/hr
Conference Services Manager Department: Sales & Catering / Events Reports To: Director of Sales ... service standards, and exceeding guest expectations. 2. Key Responsibilities 2.1 Client ...
Conference Services Manager
Annapolis, MD · On-site
$20 - $24/hr
Conference Services Manager Department: Sales & Catering / Events Reports To: Director of Sales ... service standards, and exceeding guest expectations. 2. Key Responsibilities 2.1 Client ...
Hotel Washington is seeking a dynamic, service-oriented, and creative Conference Services Manager to have fun by creating a spirited and thoughtful experience for our guests and our team! This ...
Hotel Washington is seeking a dynamic, service-oriented, and creative Conference Services Manager to have fun by creating a spirited and thoughtful experience for our guests and our team! This ...
Hotel Washington is seeking a dynamic, service-oriented, and creative Conference Services Manager to have fun by creating a spirited and thoughtful experience for our guests and our team! This ...
Hotel Washington is seeking a dynamic, service-oriented, and creative Conference Services Manager to have fun by creating a spirited and thoughtful experience for our guests and our team! This ...
This role is central to delivering the seamless, personalized service our guests expect--from the turnover process, through the post-event follow-up. The Conference Services Manager will work ...
This role is central to delivering the seamless, personalized service our guests expect--from the turnover process, through the post-event follow-up. The Conference Services Manager will work ...
Hotel Washington is seeking a dynamic, service-oriented, and creative Conference Services Manager to have fun by creating a spirited and thoughtful experience for our guests and our team! This ...
Hotel Washington is seeking a dynamic, service-oriented, and creative Conference Services Manager to have fun by creating a spirited and thoughtful experience for our guests and our team! This ...
This role is central to delivering the seamless, personalized service our guests expect-from the turnover process, through the post-event follow-up. The Conference Services Manager will work ...
This role is central to delivering the seamless, personalized service our guests expect-from the turnover process, through the post-event follow-up. The Conference Services Manager will work ...
Assistant Conference Center Manager with Security Clearance
Arlington, VA · On-site
$100K - $130K/yr
Conference Center Manager (Secret #26-085) Job Code:26-085 Location:Arlington, VA FT/PT Status ... We have a dedicated Conference Services Division made up of over 20 meeting professionals including ...
Assistant Conference Center Manager with Security Clearance
Arlington, VA · On-site
$100K - $130K/yr
Conference Center Manager (Secret #26-085) Job Code:26-085 Location:Arlington, VA FT/PT Status ... We have a dedicated Conference Services Division made up of over 20 meeting professionals including ...
Director of Catering and Conference Services
College Park, MD · On-site
$118K/yr
The team is committed to delivering personalized service and cultivating a workplace culture that ... Manage events from initial booking through execution, ensuring profitability and high-quality ...
Director of Catering and Conference Services
College Park, MD · On-site
$118K/yr
The team is committed to delivering personalized service and cultivating a workplace culture that ... Manage events from initial booking through execution, ensuring profitability and high-quality ...
Conference Services Manager - The Willard InterContinental Washington
Washington, DC · On-site
$36 - $39/hr
About the Conference Services Manager position Our hotels bring people together. We're searching ... Delivering exceptional service standards in-person, on email or over the phone * Establishing ...
Conference Services Manager - The Willard InterContinental Washington
Washington, DC · On-site
$36 - $39/hr
About the Conference Services Manager position Our hotels bring people together. We're searching ... Delivering exceptional service standards in-person, on email or over the phone * Establishing ...
Track and report on room usage, service requests, and operational issues, identifying trends and escalating concerns or recommendations to the Conference Center Manager as appropriate. * Provide ...
Track and report on room usage, service requests, and operational issues, identifying trends and escalating concerns or recommendations to the Conference Center Manager as appropriate. * Provide ...
Track and report on room usage, service requests, and operational issues, identifying trends and escalating concerns or recommendations to the Conference Center Manager as appropriate. * Provide ...
Track and report on room usage, service requests, and operational issues, identifying trends and escalating concerns or recommendations to the Conference Center Manager as appropriate. * Provide ...
Sodexo Corporate Services is seeking an exceptional General Manager 1 - Conference Center / Director of Events to join our team at the prestigious Fannie Mae headquarters in Washington, DC. In this ...
Sodexo Corporate Services is seeking an exceptional General Manager 1 - Conference Center / Director of Events to join our team at the prestigious Fannie Mae headquarters in Washington, DC. In this ...
Sodexo Corporate Services is seeking an exceptional General Manager 1 - Conference Center / Director of Events to join our team at the prestigious Fannie Mae headquarters in Washington, DC. In this ...
Sodexo Corporate Services is seeking an exceptional General Manager 1 - Conference Center / Director of Events to join our team at the prestigious Fannie Mae headquarters in Washington, DC. In this ...
The team is committed to delivering personalized service and cultivating a workplace culture that ... Manage events from initial booking through execution, ensuring profitability and high-quality ...
The team is committed to delivering personalized service and cultivating a workplace culture that ... Manage events from initial booking through execution, ensuring profitability and high-quality ...
General Manager 1 - Conference Center
Washington, DC · On-site
$81K - $105K/yr
Sodexo Corporate Services is seeking an exceptional General Manager 1 - Conference Center / Director of Events to join our team at the prestigious Fannie Mae headquarters in Washington, DC. In this ...
General Manager 1 - Conference Center
Washington, DC · On-site
$81K - $105K/yr
Sodexo Corporate Services is seeking an exceptional General Manager 1 - Conference Center / Director of Events to join our team at the prestigious Fannie Mae headquarters in Washington, DC. In this ...
Sodexo Corporate Services is seeking an exceptional General Manager 1 - Conference Center / Director of Events to join our team at the prestigious Fannie Mae headquarters in Washington, DC. In this ...
Sodexo Corporate Services is seeking an exceptional General Manager 1 - Conference Center / Director of Events to join our team at the prestigious Fannie Mae headquarters in Washington, DC. In this ...
Conference Service Manager information
See Washington salary details
$45.3K - $49.5K
8% of jobs
$49.5K - $53.7K
8% of jobs
$57.8K is the 25th percentile. Wages below this are outliers.
$53.7K - $58K
8% of jobs
$58K - $62.2K
8% of jobs
$62.2K - $66.4K
6% of jobs
$66.4K - $70.6K
9% of jobs
The median wage is $70.9K / yr.
$70.6K - $74.9K
9% of jobs
$74.9K - $79.1K
14% of jobs
$79.9K is the 75th percentile. Wages above this are outliers.
$79.1K - $83.3K
13% of jobs
$83.3K - $87.5K
12% of jobs
$87.5K - $91.7K
3% of jobs
$45.3K
$70.2K
$91.7K
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Job description
Crowell & Moring LLP is an international law firm with a strong reputation in litigation and corporate matters. The Conference Services Manager is responsible for overseeing technical and operational support for conference services, ensuring excellent service delivery and managing the Conference Technology team.
Responsibilities:
• Designs and implements support policy and procedures for the Conference Services team.
• Manages and supports the Conference Technology team with day-to-day tasks.
• Works and coordinates with Director of Administration, Receptionists, Operations, Front Desk staff and Catering Services to ensure excellent Conference Service is provided as requested by conference event coordinator or owner.
• Determines the cause of customer dissatisfaction involving conference technology. Makes immediate corrections where applicable.
• Keeps management informed of all equipment problems and their resolution. Submits regular failure/success reports and maintains log of support activity including VTC usage, conference room technology setups, and web accounts, etc.
• Develops and maintains procedures governing the operation and maintenance of all Conference Technology equipment.
• Develops baseline measurements of support activity and periodically reviews and re-measures to ascertain the effect of environment changes.
• Responsible for the overall direction, coordination, improvement and evaluation of Conference Technology.
• Participates in the planning, policy and decision making discussions involving production, system availability, workflow and problems which may negatively impact system performance.
• Continually improves technical proficiency through research, self-training and participation in internal and external training opportunities.
• Collaborate with other offices, to ensure uniform conference technology is utilized.
Qualifications:
Required:
• Bachelor’s Degree in Computer Science or Information Systems. Equivalent training and experience may substitute for education.
• Minimum of five years of increasingly responsible, directly related experience that included a minimum of three years directly supervising others on a regular basis.
• Strong background with A/V systems, network skills and multiple video conferencing platforms (Zoom, MS Teams, WebEx, etc.)
• Understanding of basic networking technology
• Strong administrative and organizational skills.
• Strong Microsoft Office skills (for generating reports via Excel or documentation via Word).
• Advanced hands-on experience with video conferencing technologies and Unified Communication technologies such as, Microsoft Teams, Zoom, Poly VTC endpoints, Crestron control system, IP Protocols, Bridging services, and VoIP.
• Demonstrated ability to communicate persuasively, both orally and in writing, on a prepared and extemporaneous basis.
• Ability to provide quality client service to both internal and external contacts. Continually improves client service through recommendations to management and diligent, thoughtful and timely execution of support requests. Requires patience, creativity and discretion.
• Ability to appropriately delegate work to others to meet deadlines, goals and objectives, develop skills and knowledge of others, build capacity and productivity of the team.
• Ability to lead others effectively in a team or cooperative, enthusiastic and friendly environment to complete small/medium-scale projects and to reach established goals and objectives in a timely manner.
• Ability to analyze and interpret information from a variety of sources, apply critical and creative thinking to draw conclusions or develop solutions to complex problems.
• Ability to safely lift, move and carry items weighing up to 50 lbs.
Company:
Crowell & Moring is an international law firm headquartered in Washington, D.C. Founded in 1979, the company is headquartered in Washington, USA, with a team of 1001-5000 employees. The company is currently Late Stage.
About CROWELL & MORING
Sourced by ZipRecruiter
Industry
Law firms
Company size
501 - 1,000 Employees
Headquarters location
Washington, DC, US
Year founded
1979