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Conference Associate Jobs in Chicago, IL (NOW HIRING)

Q

Conference Services Supervisor

Saint Charles, IL · On-site

$22/hr

Previous Conference Services experience required. Physical Requirements * Flexible and long hours ... Associate must, at all times, be attentive, friendly, helpful, and courteous to all guests and ...

Riverside Payments

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Customer Service Sales Associate

Naperville, IL · On-site

$75K - $95K/yr

Attend AM conference calls to learn about daily bonuses and prizes * Remote work - from home (10%) and field sales work (90%) Customer Service & Sales Associate Qualifications`: Looking for sales ...

Riverside Payments

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Customer Service Sales Associate

Joliet, IL · On-site

$75K - $95K/yr

Attend AM conference calls to learn about daily bonuses and prizes * Remote work - from home (10%) and field sales work (90%) Customer Service & Sales Associate Qualifications`: Looking for sales ...

Elevance Health

Facilities Associate Lead

Chicago, IL · On-site

$70K - $105K/yr

Facilities Associate Lead Facilities Associate Lead Location: This role requires associates to work ... Experience coordinating conference room, meeting, and event space setups, including room ...

Nourish

Research Associate

Chicago, IL · On-site +1

About the Role As our first Research Associate, you will play a foundational role in building the ... Research writing -- Draft white papers and conference abstracts; contribute to peer-reviewed ...

aba

Antitrust - Program Associate

Chicago, IL

The Program Associate assists in the design and development of programs, projects and activities of ... Responsible for conference reporting, payments, and membership audits. * Oversees CLE accreditation ...

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Conference Associate information

What is the difference between Conference Associate vs Event Coordinator?

AspectConference AssociateEvent Coordinator
Required CredentialsHigh school diploma or equivalent; some roles prefer a bachelor's degreeHigh school diploma; often a bachelor's degree in hospitality, marketing, or related fields
Work EnvironmentConference venues, hotels, or corporate settings during eventsVaries from corporate offices to event sites, including conferences, weddings, and festivals
Employer & Industry UsagePrimarily in conference centers, associations, and corporate event planningIn hospitality, event planning companies, and corporate sectors

While both roles involve supporting events, a Conference Associate typically focuses on assisting with conference-specific tasks such as registration and logistics, often within conference centers or associations. An Event Coordinator has a broader scope, managing various types of events, including conferences, requiring more extensive planning and coordination skills.

How does a Conference Associate typically collaborate with other event team members during large conferences?

As a Conference Associate, you will work closely with various event staff, including coordinators, technical teams, and customer service personnel, to ensure the smooth execution of conference activities. Collaboration often involves coordinating logistics, assisting with attendee registration, supporting speakers, and troubleshooting issues as they arise. Strong communication and adaptability are essential, as you'll frequently shift between roles to support the team's collective goals and contribute to a successful event experience.

What are Conference Associates?

Conference Associates are professionals who assist in the planning, coordination, and execution of conferences and events. Their responsibilities often include managing registration, supporting speakers and attendees, handling logistics, and ensuring the event runs smoothly. They play a critical role in delivering a successful and organized experience for all participants, often working closely with event planners and vendors. This role requires strong communication, organizational, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a Conference Associate, and why are they important?

To thrive as a Conference Associate, you need strong organizational abilities, attention to detail, and experience in event coordination, often supported by a bachelor's degree in hospitality, communications, or a related field. Familiarity with event management software, registration platforms, and audiovisual systems is typically required. Excellent interpersonal skills, problem-solving abilities, and adaptability help you manage attendee needs and unexpected challenges. These skills ensure smooth event execution, high attendee satisfaction, and successful conference outcomes.
What are the most commonly searched types of Conference jobs in Chicago, IL? The most popular types of Conference jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Conference Associate jobs? Cities near Chicago, IL with the most Conference Associate job openings:
Conference Associate jobs near you

Conference Services Supervisor

Q

Saint Charles, IL • On-site

$22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Q Center is looking for a Full Time Event Setup & Technology Supervisor to join our team!
Job Summary
The Event Setup & Technology Supervisor is responsible for supervising team members, directing, and coordinating the set-up, refresh, tear-down and maintenance of all meeting space, and assigning of duties to be done in an accurate and timely manner.
The schedule for this position varies, including days, afternoons and evenings throughout the week and weekend.
The rate for this position is $22.00/hour.
Benefits
  • Paid time off
  • 401(K) with employer match
  • Holiday Pay
  • Medical, Dental and Vision Insurance with Wellness Credits
  • Employee Assistance Program
  • Basic Life, AD&D
  • Disability Benefits
  • Employee Meals

Education & Experience
  • High school diploma or equivalent and/or experience in a hotel or a related field preferred.
  • Previous Conference Services experience required.

Physical Requirements
  • Flexible and long hours sometimes required.
  • Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Ability to stand during the entire shift as well as bending and kneeling on floor often during shift.

Fundamental Requirements
  • Associate must, at all times, be attentive, friendly, helpful, and courteous to all guests and fellow associates.
  • Maintain a professional working relationship and promote open lines of communication with managers, associates, and other departments.
  • Monitor and supervise the daily operations of department and associates.
  • Identify opportunities to update or improve department objectives and standard operating procedures and make recommendations to appropriate staff.
  • Conduct departmental training, departmental meetings developing associate morale and skills.
  • Assist with associate performance reviews by providing feedback in accordance with Q Center standards.
  • Prepare knowledge-based documents for training and development of associates.
  • Motivate, coach and counsel all department personnel according to Q Center Policy.
  • Ensure training and compliance of all associates on Standard Operating Procedures, Q Center policies, technical tasks and risk management is achieved.
  • Operate all aspects of the department computer system, including software maintenance, report generation and analysis, and simple programming.
  • Ensure associates are informed timely and appropriately of any business changes.
  • Keep immediate supervisor fully informed of all problems or matters requiring their attention.
  • Respond to all associate and guest requests, problems, complaints and/or accidents presented through various channels, in an attentive, courteous, and efficient manner; follow up to ensure guest and associate satisfaction.
  • Maintain a clean, organized work area.
  • Ensure overall associate and guest satisfaction and safety is achieved.
  • Perform other related duties as assigned.
  • Ensure team members are working efficiently and safely.
  • Assist on the receiving and delivering of packages and client materials.
  • Keep team busy during slow periods as well as during busy periods.
  • Ensure all rooms are set in a timely fashion with zero defects and according to client specifications.
  • Manage technology sets and breakdowns as they relate to Conference Services.
  • Oversee the setup of the audio/visual systems; troubleshoot and rectify any problems.
  • Maintain the highest standards of cleanliness and sanitation throughout the function space, pre-function space and storage areas to include the carpets, walls, walks, doors, windows, lighting fixtures, etc.
  • Ensure the storerooms are neat, organized and stocked with all appropriate supplies and equipment necessary for meetings.
  • Be familiar with fire exit and extinguisher location and follow all safety rules.
  • Oversee the breakdown of functions after completion and ensure that all equipment and supplies are stored properly.
  • Supervise the transport and storage of tables, chairs, and other equipment.
  • Move, set up, operate and maintain AV equipment.
  • Refresh meeting rooms as needed. Included but not limited to trash removal and cleaning of writable walls.
  • Notify management of any hazards.
  • Review and account for inventory items on a regular basis.

The Q Center:
Q Center is more than a conference center - it's an experience! With 40 years of experience in meeting planning and special event production, Q Center has become an industry leader with boundless versatility and exceptional levels of service. As the largest full-service conference facilities in the Midwest, our vast 150,000+ square-feet of IACC-certified meeting and event spaces regularly host a variety of occasions, from large-scale Fortune 500 company meetings to small business training and special events, like fundraisers and galas. One thing is for sure - food and fun are abundant at Q Center for all to enjoy. From our 95 acres of recreational fun to exploring local sites and indulging in gourmet cuisine, we aim to make every guest experience beyond expectations. Q Center isn't just for business meetings and conferences - our multi-talented team and event space makes us one of the Midwest's premier special event venues!
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other characteristic protected by law.
EEO is the Law Supplement Notice Pay Transparency
If you require a reasonable accommodation to complete an application, please email your request to careers@qcenter.com and provide the job title to which you are applying.

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