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Concierge Training Jobs (NOW HIRING)

BJC HealthCare

Lead Concierge

Saint Louis, MO

$14 - $18/hr

Oversees and directs new concierge training program. Develops and maintains excellent relationships with internal stakeholders and external volunteers. Provide administrative support to the ...

BJC HealthCare

Lead Concierge

Saint Louis, MO · On-site

$18 - $27.35/hr

Oversees and directs new concierge training program. Develops and maintains excellent relationships with internal stakeholders and external volunteers. Provide administrative support to the ...

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Concierge Training information

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$11

$18

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How much do concierge training jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for concierge training in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What training is needed to be a concierge?

To become a concierge, individuals typically need customer service experience, strong communication skills, and knowledge of the local area or services. Many employers provide on-the-job training, and certifications in hospitality or customer service can enhance job prospects.

How much do concierges earn?

Concierge salaries typically range from $25,000 to $50,000 annually, depending on experience, location, and the type of establishment. Experienced concierges in luxury hotels or high-end services can earn higher wages and may receive tips or bonuses. The role often requires strong customer service skills and familiarity with local amenities and services.

What is the difference between Concierge Training vs Front Desk Clerk?

AspectConcierge TrainingFront Desk Clerk
CredentialsCustomer service skills, hospitality knowledge, optional certificationsCustomer service skills, basic administrative skills
Work EnvironmentHotels, luxury residences, resortsHotels, motels, office buildings
Employer & IndustryHospitality, luxury servicesHospitality, general service industry
Primary FocusProviding personalized guest services, local informationFront desk operations, check-in/out, administrative tasks

Concierge Training focuses on preparing individuals to offer personalized guest services in luxury settings, emphasizing local knowledge and customer care. In contrast, a Front Desk Clerk handles check-in/check-out procedures and administrative duties. While both roles require strong customer service skills, Concierge Training is more specialized towards high-end service and personalized assistance.

What qualifications do I need to be a concierge?

To become a concierge, candidates typically need a high school diploma or equivalent, strong customer service skills, and good communication abilities. Experience in hospitality or customer service is often preferred, and knowledge of local attractions and services can be beneficial.

What to study to become a concierge?

To become a concierge, studying hospitality management, tourism, or customer service is beneficial. Developing strong communication, problem-solving, and organizational skills, along with knowledge of local attractions and services, can also help prepare for the role.
What cities are hiring for Concierge Training jobs? Cities with the most Concierge Training job openings:
What states have the most Concierge Training jobs? States with the most job openings for Concierge Training jobs include:
What job categories do people searching Concierge Training jobs look for? The top searched job categories for Concierge Training jobs are:
Concierge Training jobs near you
Lead Concierge

Lead Concierge

BJC HealthCare

Saint Louis, MO

$14 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

BJC Healthcare rating

7.6

Company rating: 7.6 out of 10

Based on 224 frontline employees who took The Breakroom Quiz

191st of 881 rated healthcare providers

Job description

Additional Information About the Role

Lead Concierge For Barnes

  • Wednesday - Saturday 10:30 Am -9:00 Pm 
  • Benefit eligible 
  • Full Time 

Overview

Barnes-Jewish Hospital at Washington University Medical Center is the largest hospital in Missouri and is ranked as one of the nation's top hospitals by U.S. News & World Report. Barnes-Jewish Hospital's staff is composed of full-time academic faculty and community physicians of Washington University School of Medicine, supported by a house staff of residents, interns, fellows and other medical professionals. Recognizing its excellence in nursing care, Barnes-Jewish Hospital was the first adult hospital in Missouri to be certified as a Magnet Hospital by the American Nurses Credentialing Center.


Preferred Qualifications

Role Purpose

Oversees the daily assignment of concierge staff to ensure all Barnes Jewish Hospital service lines receive adequate and consistent coverage. Provides database management and tracking of concierge statistics. Oversees and directs new concierge training program. Develops and maintains excellent relationships with internal stakeholders and external volunteers. Provide administrative support to the management staff and the initiatives of the department.

Responsibilities

  • Coordinates VIP process by integrating activities and communication to administration, nursing leadership and Foundation. Maintains data base for daily activity of services provided.
  • Creates staff, department and external customer awareness of the functions and services of Concierge department by facilitating presentations for BJH and WU.
  • Maintains lodging lists, updates for any changes to property, establishes excellent relationships with hotel sales people. Checks for hotel availability, collects room night activity from each property and maintains data base of all information.
  • Directs the daily operation of the assigned concierge office to include ensuring daily tasks are completed by concierge, Meet and Greets are assigned, new admit patients are rounded on, and there is adequate office coverage.
  • Responsible for oversight of the Concierge program including, development of orientation, conducting training of current and new Concierge staff, and continued mentoring of Concierge staff for process and performance approval.

    • Minimum Requirements

    Education

  • High School Diploma or GED

    • Experience

  • 5-10 years

    • Preferred Requirements

    Education

  • Associate's Degree

    • Supervisor Experience

  • No Experience

    • Benefits and Legal Statement

    BJC Total Rewards

    At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

    • Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
    • Disability insurance* paid for by BJC
    • Annual 4% BJC Automatic Retirement Contribution
    • 401(k) plan with BJC match
    • Tuition Assistance available on first day
    • BJC Institute for Learning and Development
    • Health Care and Dependent Care Flexible Spending Accounts
    • Paid Time Off benefit combines vacation, sick days, holidays and personal time
    • Adoption assistance

    To learn more, go to our Benefits Summary.

    *Not all benefits apply to all jobs

    The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

    Qualifications:

    Role Purpose

    Oversees the daily assignment of concierge staff to ensure all Barnes Jewish Hospital service lines receive adequate and consistent coverage. Provides database management and tracking of concierge statistics. Oversees and directs new concierge training program. Develops and maintains excellent relationships with internal stakeholders and external volunteers. Provide administrative support to the management staff and the initiatives of the department.

    Responsibilities

  • Coordinates VIP process by integrating activities and communication to administration, nursing leadership and Foundation. Maintains data base for daily activity of services provided.
  • Creates staff, department and external customer awareness of the functions and services of Concierge department by facilitating presentations for BJH and WU.
  • Maintains lodging lists, updates for any changes to property, establishes excellent relationships with hotel sales people. Checks for hotel availability, collects room night activity from each property and maintains data base of all information.
  • Directs the daily operation of the assigned concierge office to include ensuring daily tasks are completed by concierge, Meet and Greets are assigned, new admit patients are rounded on, and there is adequate office coverage.
  • Responsible for oversight of the Concierge program including, development of orientation, conducting training of current and new Concierge staff, and continued mentoring of Concierge staff for process and performance approval.

    • Minimum Requirements

    Education

  • High School Diploma or GED

    • Experience

  • 5-10 years

    • Preferred Requirements

    Education

  • Associate's Degree

    • Supervisor Experience

  • No Experience
    • Education:UNAVAILABLEEmployment Type: FULL_TIME

    What BJC Healthcare employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

    BJC Healthcare logo

    About BJC Healthcare

    Sourced by ZipRecruiter

    BJC Healthcare, situated in Saint Louis, MO, US, is one of the largest healthcare organizations in the United States. Launched in 1993, BJC encompasses 15 hospitals and multiple health service organizations covering the metropolitan St. Louis area, mid-Missouri and Southern Illinois. This healthcare titan's services cover a vast field, from community health and wellness, to pediatric care, to advanced specialty care. BJC is well-known for its two nationally recognized hospitals, Barnes-Jewish Hospital and St. Louis Children's Hospital, both affiliated with Washington University School of Medicine. Its mission revolves around improving the health and well-being of the communities it serves through leadership, education, innovation, and excellence in medicine.

    Industry

    Health care and social assistance

    Company size

    10,000+ Employees

    Headquarters location

    Saint Louis, MO, US

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