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Concierge Receptionist Jobs in Reston, VA (NOW HIRING)

HarborChase LLC

Concierge (Receptionist)

Olney, MD · On-site

$15.25 - $18.50/hr

The community concierge is the first contact for all visitors as well as the support person for administrative tasks. This position requires creating an excellent experience for everyone who enters ...

HarborChase of Olney

Concierge (Receptionist)

Olney, MD

$15.25 - $18.50/hr

The community concierge is the first contact for all visitors as well as the support person for administrative tasks. This position requires creating an excellent experience for everyone who enters ...

HarborChase

Concierge (Receptionist)

Olney, MD · On-site

$15.25 - $18.50/hr

The community concierge is the first contact for all visitors as well as the support person for administrative tasks. This position requires creating an excellent experience for everyone who enters ...

Hunters Woods at Trails Edge

Concierge PRN

Reston, VA

$19 - $21/hr

Concierge - Hunters Woods at Trails Edge Love to make a difference in the lives of seniors? At ... Previous customer service or receptionist experience preferred * Strong interpersonal and ...

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Concierge Receptionist information

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$16

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How much do concierge receptionist jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for concierge receptionist in Reston, VA is $16.33, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $18.03 per hour, depending on experience, location, and employer.

What type of receptionist gets paid the most?

Concierge receptionists who have specialized skills, such as multilingual abilities or experience in luxury or high-end environments, tend to earn higher salaries. Additionally, those working in upscale hotels, corporate offices, or healthcare settings often receive higher pay due to the complexity of their responsibilities and the level of customer service required.

How does a Concierge Receptionist typically collaborate with other departments within a hotel or corporate environment?

A Concierge Receptionist often serves as a central point of communication, regularly coordinating with housekeeping, security, maintenance, and guest services teams to ensure seamless guest experiences. They relay guest requests, follow up on service issues, and help organize special arrangements, such as event bookings or transportation. Effective collaboration requires strong interpersonal skills and attention to detail, as the role frequently involves juggling multiple priorities and ensuring all departments are informed of guest needs and expectations.

What qualifications do I need to be a concierge?

To be a concierge, candidates typically need a high school diploma or equivalent, strong customer service skills, and excellent communication abilities. Previous experience in hospitality or customer service is often preferred, and knowledge of local attractions and languages can be advantageous.

What are the key skills and qualifications needed to thrive as a Concierge Receptionist, and why are they important?

To thrive as a Concierge Receptionist, you need strong organizational skills, attention to detail, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with reservation software, phone systems, and office productivity tools is typically required. Outstanding communication, professionalism, and problem-solving abilities help you deliver exceptional guest experiences and manage diverse requests. These skills and qualities are essential for creating a welcoming environment and ensuring smooth daily operations in hospitality or corporate settings.

Is concierge a good career?

A concierge receptionist role involves providing customer service, managing guest requests, and coordinating services in hospitality or corporate settings. It can offer opportunities for interpersonal skill development, flexible schedules, and career advancement within the hospitality industry. Job satisfaction depends on individual preferences for customer interaction and work environment.

What is a concierge receptionist?

A concierge receptionist is a front-desk employee who greets visitors, manages appointments, and provides information or assistance in settings such as hotels, offices, or residential buildings. They often handle phone calls, coordinate services, and require good communication and customer service skills.

What are concierge receptionists?

Concierge receptionists are professionals who serve as the first point of contact for visitors in hotels, office buildings, or residential complexes. They handle a variety of tasks, including greeting guests, managing reservations, answering inquiries, and providing information or recommendations about local attractions and services. In addition to standard receptionist duties, concierge receptionists often go above and beyond to ensure guests have a pleasant and seamless experience. Their role requires excellent communication, organizational, and customer service skills.

What is the difference between Concierge Receptionist vs Front Desk Clerk?

AspectConcierge ReceptionistFront Desk Clerk
CredentialsHigh school diploma; customer service experienceHigh school diploma; customer service experience
Work EnvironmentHotels, luxury residences, resortsHotels, motels, hospitality venues
Employer & IndustryHospitality, luxury servicesHospitality, lodging industry
Primary RoleProviding personalized guest services, concierge assistanceManaging check-ins, answering inquiries, administrative tasks

While both roles involve front-desk duties and customer interaction, a Concierge Receptionist focuses on personalized guest services and concierge tasks in luxury settings. In contrast, a Front Desk Clerk handles check-ins, reservations, and general inquiries in broader hospitality environments.

What are popular job titles related to Concierge Receptionist jobs in Reston, VA? For Concierge Receptionist jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Concierge Receptionist jobs in Reston, VA look for? The top searched job categories for Concierge Receptionist jobs in Reston, VA are:
What cities near Reston, VA are hiring for Concierge Receptionist jobs? Cities near Reston, VA with the most Concierge Receptionist job openings:
Concierge Receptionist jobs near you
Infographic showing various Concierge Receptionist job openings in Reston, VA as of July 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $33,967 per year, or $16.3 per hour.
Concierge (Receptionist)

Concierge (Receptionist)

HarborChase LLC

Olney, MD • On-site

$15.25 - $18.50/hr

Part-time

Posted 26 days ago

Job description

Job Type
Part-time
Description
Position Summary:
The community concierge is the first contact for all visitors as well as the support person for administrative tasks. This position requires creating an excellent experience for everyone who enters and/or calls the community through professionalism, hospitality, and courtesy. Additionally, this position requires organization, multi-tasking and basic computer skills.
Essential Functions:
  • Answers incoming calls, both internally and externally, in a warm, pleasant and professional manner
  • Ensures that all messages are relayed promptly to the intended person
  • Maintains current visitor log
  • Greets all visitors, residents, family members and associates in a warm and inviting manner on the phone and by standing and walking around the desk for anyone entering the community
  • Ensures that the reception areas are clean, hospitable, and inviting.
  • Ensures the compliance of all concierge team standards and first impression captain standards for the community entrance from the driveway entrance (s) through the lobby
  • Responsible for creation and maintenance of resident face sheets utilizing the Yardi system o Inputs resident information for faces and uploads resident photograph
  • Updates information as it changes and ensures updated face sheet is distributed to all appropriate locations
  • Current resident face sheets should be kept in the following locations: Van Book, Resident Medical

Record, Business Office File and the Emergency Book
  • Inputs data related to resident assessments into the Yardi system as directed by the Executive Director and Director of Resident Care
  • Inputs all work orders received into the Direct Supply TELS system
  • Ensures all issues or concerns related to an inviting environment and hospitable atmosphere are shared with the First Impressions Captain, Director of Maintenance and Executive Director. This includes, but is not limited to: o Driveway entrance (s) o Roadway to community entrance o Front Porch/Entry o Lobby o Hospitality Room o Reception Area
  • Ensures proper "Show Ready" appearance of all areas listed above.
  • Possess and maintain knowledge of the community, its benefits, service provided, the residents and associates
  • Be able to assist the Dir. of Community Relations and/or Dir. of Sales with inquiries when necessary
  • Assists Business Office Manager with administrative support as needed including, but not limited to:
  • Executive Director Credit Card Summary o Petty Cash Maintenance and Reconciliation o Deposits into Yardi o Checkbook Maintenance o Purchase journal at end of month o Key in Accounts Payable
  • Offers refreshments to visitors and make them feel welcome and comfortable
  • When interacting with residents and/or family members, is mindful of the Residents' Rights to Privacy
  • Coordinates appointments for residents requesting transportation, hairdressing, or other services - keeping accurate records pertaining to resident charges for such services
  • Collects the residents' mail and prepares it for distribution.
  • Performs community mail duties such as receiving and sending packages
  • Assists with preparing community brochure packets when necessary and keeps an ample supply at the reception area
  • Keeps interaction with co-workers to a minimum maintaining professionalism in lobby area
  • Assist the community Executive Director and/or other departments with additional administrative duties as assigned by supervisor
  • When using a company computer follows company guidelines on proper computer usage
  • Dresses professionally and is in uniform.
  • Maintains professional decorum at all times.
  • The ability to work in a safe and alert manner
  • The ability to take ownership for associate's safety and the safety of the residents
  • Must disclose any medication that might impair associate's ability to perform the job safely or competently.

Non-Essential Functions:
  • Leads by example exhibiting the CORE Values through servant leadership
  • Encourages teamwork and promotes company philosophy
  • Attends required community meetings and participates Life Enrichment activities when able
  • Completes all required courses in adherence with HRA University
  • Is prompt and able to perform the required duties of the position on a regular, predictable basis
  • Becomes familiar and understands how to report a missing person using the Safe Return program or equivalent
  • Becomes familiar and understands the steps for fire evacuation
  • All associates are responsible for maintaining a safe and secure environment for all community residents

Requirements
Qualifications/Skills/Educational Requirements:
  • Must have a high school education
  • Must be able to communicate effectively
  • Must possess excellent customer service skills
  • Must possess an understanding and ability to demonstrate hospitality to all community visitors
  • Must have patience, tact, cheerful disposition and enthusiasm at all times
  • Must possess basic computer usages and data entry skills
  • Knowledge of Microsoft Office applications preferred
  • Able to communicate effectively with all levels of management, associates, residents, family members, and outside contacts
  • Must possess a passion to work with and around senior citizens

Apply