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Concessions Director Jobs in Indiana (NOW HIRING)

Sodexo

Concessions Stand Lead

Indianapolis, IN · On-site

$20 - $21/hr

This role supports daily stand operations by directing concession staff, maintaining service standards, and ensuring efficient execution during high-volume periods. The Concessions Stand Lead works ...

ASM Global

Concessions Crew Member

Fishers, IN · On-site

$11.25 - $14.75/hr

Concessions Crew Member DEPARTMENT: Food and Beverage REPORTS TO ... Director of Food & Beverage FLSA STATUS: Hourly/Non-Exempt LEGENDS GLOBAL Legends Global is the ...

AEG

Concessions Crew Member

Fishers, IN · On-site

$10.75 - $14.25/hr

Concessions Crew Member DEPARTMENT: Food and Beverage REPORTS TO ... Director of Food & Beverage FLSA STATUS: Hourly/Non-Exempt LEGENDS GLOBAL Legends Global is the ...

New

Neighborhood Cinema

Crew Member

Auburn, IN · On-site

$11.25 - $14.75/hr

The role of Dual at NCG Cinema is to operate guest concessions, handle the selling and restocking ... Interact with the general public including a friendly greeting, taking tickets, directing guests to ...

ASM Global

Concessions Crew Member

Fishers, IN · On-site

$12 - $14.25/hr

Director of Food & Beverage FLSA STATUS: Hourly/Non-Exempt LEGENDS GLOBAL Legends Global is the premier partnertothe world's greatest live events, venues, and brands. We deliver a fully integrated ...

Aramark

General Manager - Food Services

Indianapolis, IN · On-site

$80K - $85K/yr

Qualifications • Minimum 5+ years of large venue or multi-unit management experience is required. • Premium and Concessions Management experience preferred. • Direct P&L responsibility within a ...

Seminole Gaming

Banquet Manager

Gary, IN · On-site

Manager, Banquets Under the direction of the Director, Food and Beverage, the Manager, Banquets plans and directs the overall Banquets operations including Hard Rock LIVE and concessions. Owns all ...

Seminole Gaming

Banquet Manager

Gary, IN · On-site

Manager, Banquets Under the direction of the Director, Food and Beverage, the Manager, Banquets plans and directs the overall Banquets operations including Hard Rock LIVE and concessions. Owns all ...

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Concessions Director information

What is a concessions director?

Concessions Directors are professionals responsible for overseeing the operations of food, beverage, and merchandise sales at venues such as stadiums, arenas, theaters, and amusement parks. They manage staff, inventory, vendor relationships, and ensure compliance with health and safety regulations. Their role is crucial in maximizing revenue, enhancing customer experience, and maintaining efficient concession stand operations during events.

What are some typical challenges a concessions director faces in managing large-scale events?

A Concessions Director often encounters challenges such as coordinating with multiple vendors, managing inventory to meet unpredictable demand, and ensuring consistent food quality and safety during high-traffic events. Balancing staffing needs, adhering to health regulations, and responding quickly to operational issues are also key aspects of the role. Effective communication and adaptability are essential for overcoming these obstacles and ensuring a smooth concessions operation.

What are the key skills and qualifications needed to thrive as a concessions director, and why are they important?

To thrive as a Concessions Director, you need expertise in food and beverage management, inventory control, and budgeting, often supported by a degree in hospitality or business. Familiarity with point-of-sale (POS) systems, food safety certifications, and vendor management software is typically required. Outstanding leadership, problem-solving, and customer service skills help you excel in managing teams and ensuring guest satisfaction. These skills are crucial for maximizing revenue, maintaining compliance, and delivering a seamless concessions experience at large venues or events.

What is the difference between Concessions Director vs Event Manager?

AspectConcessions DirectorEvent Manager
CredentialsExperience in food service, management certificationsEvent planning certifications, hospitality experience
Work EnvironmentFood service venues, stadiums, arenasConferences, festivals, corporate events
Industry UsageSports, entertainment, amusement parksEvent planning, hospitality, corporate sectors

The Concessions Director primarily oversees food and beverage operations at venues, focusing on sales, staffing, and compliance. An Event Manager coordinates all aspects of events, including logistics, vendors, and client needs. While both roles require management skills and industry experience, the Concessions Director specializes in concessions services, whereas the Event Manager handles broader event planning and execution.

What are the most commonly searched types of Concessions jobs in Indiana?

The most popular types of Concessions jobs in Indiana are:

What are popular job titles related to Concessions Director jobs in Indiana?

For Concessions Director jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Concessions Director jobs in Indiana look for?

The top searched job categories for Concessions Director jobs in Indiana are:

What cities in Indiana are hiring for Concessions Director jobs?

Cities in Indiana with the most Concessions Director job openings:

Concessions Director jobs near you
Infographic showing various Concessions Director job openings in Indiana as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Manager, Concessions Operations

Indianapolis, IN • On-site

Indianapolis Airport Authority
Aviation • 201 - 500 employees
Learn more about Indianapolis Airport Authorityexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Job description

  • #1 Airport in North America and Indiana Chamber's Best Places to Work!
  • Paid Childcare Reimbursements up to $10k/year, per child.
  • Paid Tuition Assistance up to $5,250/year
  • Generous Medical, Dental, Vision and RX Free Healthcare through
  • Marathon Health
  • Pet Insurance
  • Up to 5% Match Retirement Plan
  • Generous Paid Time Off Programs & MORE!

GENERAL SUMMARY
The Manager, Concessions Operations is responsible for managing the operational, administrative and customer service initiatives of the Concessions Program. This role involves implementing a strategy that will meet IND's customer service and financial sustainability goals.
ESSENTIAL FUNCTIONS
  • Provide oversight and direction to direct reports.

    • Coach, counsel, mentor and develop direct reports, including oversight of performance reviews and providing career development planning and opportunities.
    • Empower direct reports to take responsibility for their job and goals, delegate responsibility, and expect regular feedback and accountability.
    • Lead direct reports to regularly exercise the organization's strategic pillars of Customer Service, Economic Development, Stability & Sustainability, Workforce Development, Community Engagement, and Equity & Opportunity.

  • Manage daily operations of the Concessions and Rental Car Programs.
  • Maintain relationships with both existing and future concessionaire business partners.
  • Implement programs and activations that align to the IAA's strategic pillars and enhance public value.
  • Forecast the Concessions Programs annual expense and revenue budgets.
  • Create solicitation documents and outreach and agreements.
  • Negotiate business, financial and operational terms with concessionaires.
  • Create documents and administers the concession agreement and correspondence process between the Authority and business partners.
  • Provide oversight and direction to the Concessions team members.
  • Coach, counsel, mentor and develop, inducing overseeing and providing career development planning and opportunities to Coordinator.
  • Establish and maintain relationships with local and corporate concessionaire contacts.
  • Participate in capital planning and airport master planning initiatives.
  • Develop new opportunities to promote customer service enhancements and revenue growth.
  • Reviews, analyzes and presents concessions data and sales activity to stakeholders.
  • Lead assessment evaluator on risk and opportunity within the Concessions Program as it relates to staffing, financial sustainability and environmental sensitivities.
  • Manages the advertising and marketing initiatives of the Concessions Program.
  • Develop security and safety policies for the Concessions Program.
  • Manages projects and other initiatives delegated by the Director of Concessions and Air Service.
  • Develops the concessionaire operating guidelines and provides continual feedback on tenant improvement manual and document implementation.
  • Monitors and ensures accurate reporting within the Concessions Program.
  • Other Duties as assigned.

MINIMUM REQUIREMENTS
  • B. S. in Business, Project Management, Retail, Hospitality, Real Estate, or related field is preferred.
  • Eight to ten (8 - 10) years in operations/property management experience in retail/commercial, food service or shopping center industries.
  • One to Three (1-3) years of supervisory experience is required.
  • Understanding of concession agreements and leases is necessary.
  • Must have good negotiating skills and ability.
  • Customer service experience with general public and/or business partners/tenants.
  • Computer experience using Microsoft programs.
  • Excellent written and oral communication skills.
  • Proven analytical, negotiating, motivational, and training skills.
  • Ability to listen, communicate, exercise good judgment, make informed strategic decisions and carry out assigned tasks.

  • Ability to perform all the essential functions of the job outlined above without causing a direct threat to the safety of oneself or others.

PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
  • Physical Demands: While performing the duties of this position, the employee is required to walk, sit, use of hands to finger, handle, or feel objects, reach with hands and arms, balance, stop, talk or hear. The employee must occasionally lift and/or move up to 25+ pounds or more. Specific vision abilities required by the position include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus. File and store information as needed. Work with varied and detailed materials. Operate a motor vehicle with a valid driver's license. Use of a computer and other personal assistance devices (tablets or mobile phone) are a must for this position.
  • Work Environment: The work environment is balanced at 50% office needs and 50% field needs in multiple work locations (concourse, parking garage, outside). The incumbent in this position is expected to work independently and as part of the team.

Expectation is to be available beyond typical business hours due to the nature of the retail industry. Certain events, such as flight diversions, weather alerts, advertising installs, remodel projects may dictate job duties to extend to nights and weekends.
DIRECT REPORTS
The following positions will report directly to the incumbent of this position:
  • Concessions Operations Coordinator
  • Customer Experience Specialist

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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