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Concentrix Csr Jobs in Minnesota (NOW HIRING)

Triangle

Customer Service Representative

Brooklyn Park, MN · On-site

$23 - $26/hr

Customer Service Representative (CSR) Company: Triangle Dies & Supplies (DFC Manufacturing Group) Location: Brooklyn Park, MN Job Type: Full-time | Hourly (Non-exempt) About Triangle Dies & Supplies ...

Apax Staffing

Customer Service Rep

Edina, MN · On-site

$16.50 - $22.50/hr

Customer Service Rep Job Title: Customer Service Representative Assignment Length : ASAP - 12/31/25 Location : On-site at CBC FTE : 1.0 (or 40 HPW) Shift : 8 am - 4:30 pm- M-F Rate : $21-$23 DOE ...

Triangle

Customer Service Representative

Brooklyn Park, MN

$16.75 - $22.75/hr

Customer Service Representative (CSR) Company: Triangle Dies & Supplies (DFC Manufacturing Group) Location: Brooklyn Park, MN Job Type: Full-time | Hourly (Non-exempt) About Triangle Dies & Supplies ...

Dacotah Bank

Customer Service Representative

Morris, MN · On-site

$15.25 - $20.75/hr

As a Customer Service Representative (CSR) at Dacotah Bank, you connect with our customers to build trusted relationships and help them achieve their financial goals. In this role, you will be ...

DCM Tech Inc

Customer Service Representative

Winona, MN · On-site

$22 - $25/hr

The Customer Service Representative (CSR) serves as a primary point of contact for customers regarding parts orders, machine shipments, service coordination, and account inquiries. This role ensures ...

HOM Furniture

Customer Service Representative

Oakdale, MN · On-site

$17 - $18/hr

Job Type Full-time Description Pay $17-18 an hour Responsibilities The Customer Service Representative is tasked with providing excellent customer service for HOM Furniture's customers. Necessary ...

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Concentrix Csr information

What is a Concentrix CSR?

Concentrix CSRs, or Customer Service Representatives, are professionals who handle customer inquiries, concerns, and support requests on behalf of Concentrix's clients. They interact with customers via phone, email, chat, or social media to resolve issues, provide information, and ensure a positive customer experience. CSRs play a vital role in representing the brand's voice, troubleshooting problems, and helping customers find solutions efficiently. The role often requires strong communication skills, patience, and the ability to work in a fast-paced environment.

What skills and qualifications are needed to thrive as a Concentrix CSR?

To thrive as a Concentrix CSR, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer applications is typically required. Patience, active listening, and a positive attitude help CSRs excel in handling diverse customer concerns and delivering quality service. These skills are essential for maintaining customer satisfaction, resolving issues efficiently, and supporting Concentrix's reputation for excellent service.

What are common challenges faced by Concentrix CSRs, and how can new hires overcome them?

Concentrix Customer Service Representatives (CSRs) often encounter challenges such as handling high call volumes, managing difficult customer interactions, and adapting to evolving product knowledge. New hires can overcome these hurdles by actively participating in training sessions, leveraging support from team leads and experienced colleagues, and using internal knowledge bases for quick reference. Maintaining clear communication, staying organized, and practicing empathy are also key strategies for delivering excellent service and managing workplace stress.

What is the difference between Concentrix Csr vs Concentrix Customer Service Representative?

AspectConcentrix CsrConcentrix Customer Service Representative
Required CredentialsHigh school diploma or equivalent; sometimes additional certificationsHigh school diploma or equivalent; customer service training often provided
Work EnvironmentCall centers, remote or on-site customer supportCall centers, remote or on-site customer support
Employer & Industry UsageConcentrix, in the customer service industryConcentrix, in the customer service industry

Both roles involve customer support within Concentrix, often requiring similar credentials and work environments. The term "Concentrix Csr" is a broader designation that may include various customer service roles, while "Concentrix Customer Service Representative" specifically refers to frontline support staff. Essentially, they are closely related, with the CSR being a specific job title within the broader Csr category.

What are popular job titles related to Concentrix Csr jobs in Minnesota?

For Concentrix Csr jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Concentrix Csr jobs in Minnesota look for?

The top searched job categories for Concentrix Csr jobs in Minnesota are:

Concentrix Csr jobs near you
Infographic showing various Concentrix Csr job openings in Minnesota as of August 2026, with employment types broken down into 1% Locum Tenens, 82% Full Time, 16% Part Time, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Customer Service Representative

Triangle

Brooklyn Park, MN • On-site

$23 - $26/hr

Full-time

Re-posted 14 days ago

Job description

Job Title: Customer Service Representative (CSR)
Company: Triangle Dies & Supplies (DFC Manufacturing Group)
Location: Brooklyn Park, MN
Job Type: Full-time | Hourly (Non-exempt)
About Triangle Dies & Supplies
Triangle Dies & Supplies is a long-standing manufacturer of steel rule cutting dies and die supplies that supports packaging and converting customers with specialized tooling solutions. We're known for delivering responsive service, strong product knowledge, and dependable turnaround times. As part of the DFC Manufacturing Group, we offer stability, growth, and the support of a broader manufacturing network.
If you enjoy being the key connection between customers, sales, design/CAD, and production-and you thrive in a fast-paced, deadline-driven environment-this role is for you.
Position Summary
The Customer Service Representative (CSR) is responsible for coordinating customer orders from start to finish while ensuring accuracy, clear communication, and on-time delivery. You will serve as the primary point of contact for customers and sales reps, working closely with internal teams to keep jobs moving smoothly through the production process.
Key Responsibilities
  • Serve as the primary contact for customers and sales reps regarding specifications, pricing, and order status
  • Review incoming orders and customer-provided materials for completeness and accuracy; verify details and approvals
  • Coordinate job scheduling with internal production teams and outside vendors as needed
  • Communicate proactively throughout production to resolve issues, confirm details, and ensure customer satisfaction
  • Enter orders, maintain job records, and manage priorities/logs to support on-time completion
  • Partner with design/CAD teams on artwork coordination, revisions, and file readiness
  • Prepare packing slips and shipping documentation; provide invoicing details to Accounts Receivable
  • Support additional customer service and administrative tasks as needed to keep operations running smoothly
Qualifications
  • High school diploma or equivalent required (Associate degree preferred)
  • 3-5 years of customer service experience (manufacturing or printing/packaging environment preferred)
  • Strong attention to detail and organization; ability to manage multiple priorities and deadlines
  • Excellent communication skills (phone, email, and in-person) with a customer-first mindset
  • Proficiency with Microsoft Office (Excel, Outlook, Word) and ability to learn order entry/ERP systems
  • Helpful but not required: ability to read/interpret blueprints or CAD drawings; comfort with basic math and problem-solving
Work Environment
This role is primarily in an office setting within a production environment. You may occasionally interact with the plant floor and production teams. The work is deadline-driven and requires accuracy, responsiveness, and professionalism.

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