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Concentrix Csr Jobs in Michigan (NOW HIRING)

State Savings Bank

Customer Service Representative

Beulah, MI · On-site

$15.25 - $21/hr

Customer Service Representative A State Savings Bank Customer Service Representative exemplifies a "Yes, I can!" approach to customer service and is responsible for providing prompt and efficient ...

Adecco

Customer Service Rep

Fremont, MI

$17.17/hr

Adecco is currently assisting a local Customer in their search for a Consumer Service Rep in Fremont, MI . This is a great opportunity to further your customer service skills. The best part is you ...

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Concentrix Csr information

What is a Concentrix CSR?

Concentrix CSRs, or Customer Service Representatives, are professionals who handle customer inquiries, concerns, and support requests on behalf of Concentrix's clients. They interact with customers via phone, email, chat, or social media to resolve issues, provide information, and ensure a positive customer experience. CSRs play a vital role in representing the brand's voice, troubleshooting problems, and helping customers find solutions efficiently. The role often requires strong communication skills, patience, and the ability to work in a fast-paced environment.

What skills and qualifications are needed to thrive as a Concentrix CSR?

To thrive as a Concentrix CSR, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer applications is typically required. Patience, active listening, and a positive attitude help CSRs excel in handling diverse customer concerns and delivering quality service. These skills are essential for maintaining customer satisfaction, resolving issues efficiently, and supporting Concentrix's reputation for excellent service.

What are common challenges faced by Concentrix CSRs, and how can new hires overcome them?

Concentrix Customer Service Representatives (CSRs) often encounter challenges such as handling high call volumes, managing difficult customer interactions, and adapting to evolving product knowledge. New hires can overcome these hurdles by actively participating in training sessions, leveraging support from team leads and experienced colleagues, and using internal knowledge bases for quick reference. Maintaining clear communication, staying organized, and practicing empathy are also key strategies for delivering excellent service and managing workplace stress.

What is the difference between Concentrix Csr vs Concentrix Customer Service Representative?

AspectConcentrix CsrConcentrix Customer Service Representative
Required CredentialsHigh school diploma or equivalent; sometimes additional certificationsHigh school diploma or equivalent; customer service training often provided
Work EnvironmentCall centers, remote or on-site customer supportCall centers, remote or on-site customer support
Employer & Industry UsageConcentrix, in the customer service industryConcentrix, in the customer service industry

Both roles involve customer support within Concentrix, often requiring similar credentials and work environments. The term "Concentrix Csr" is a broader designation that may include various customer service roles, while "Concentrix Customer Service Representative" specifically refers to frontline support staff. Essentially, they are closely related, with the CSR being a specific job title within the broader Csr category.

What are popular job titles related to Concentrix Csr jobs in Michigan?

For Concentrix Csr jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Concentrix Csr jobs in Michigan look for?

The top searched job categories for Concentrix Csr jobs in Michigan are:

What cities in Michigan are hiring for Concentrix Csr jobs?

Cities in Michigan with the most Concentrix Csr job openings:

Concentrix Csr jobs near you
Infographic showing various Concentrix Csr job openings in Michigan as of August 2026, with employment types broken down into 1% Locum Tenens, 81% Full Time, 15% Part Time, 2% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Customer Service Representative

LoanMax Title Loans

Southgate, MI • On-site

$14 - $19.25/hr

Other

Medical, PTO

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

LoanMax- Customer Service Representative

Are you looking for a stable, full-time, entry-level position with career potential? If so, you've come to the right place!

Incentives:

  • Full-Time Position: Monday – Friday 10am-6pm, Saturday 9am-2pm, closed on Sundays!
  • Weekly Pay
  • Health Benefits
  • Paid Holidays
  • Vacations
  • Paid Time Off
  • Paid On-site Training
  • Competitive Salaries

Requirements:

  • Must be at least 18 years old
  • Must be able to work full time
  • Have a high school degree or equivalent
  • Basic computer and data entry experience
  • Collections experience preferred
  • Criminal background check
  • Consumer credit check
  • Drug screen

Primary Responsibilities:

  • Provide superior customer service
  • Loan processing
  • Cash handling
  • Collection calls

How to Apply:

Apply via portal in job posting (please include your resume)

Notes:

Resumes must include employment history, employment dates, description of each position, and educational background.

Our Background:

LoanMax is one of America's most respected loan companies. We believe our customer service representatives are the heart of our business. We take pride in providing our customers with excellent service, and we have high expectations for our customer service representatives. We are looking for an individual who is motivated, honest, dependable, and seeking a career providing superior customer service.

Apply