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Computing Jobs in Riverside, CA (NOW HIRING)

Service Desk Manager

Corona, CA · On-site

$85K - $105K/yr

Position Overview The Service Desk Manager is responsible for overseeing the performance and day-to-day operations of the Service Desk, ensuring the delivery of high-quality IT support services to ...

Thermal/Mechanical Engineer

Irvine, CA · On-site

$150K - $170K/yr

This role will play a critical part in shaping next-generation technologies that support AI, cloud computing, and enterprise infrastructure. Position Summary The Thermal/Mechanical Engineer will ...

Being the tip of the spear in communications with leads and clients while possessing a general understanding of cloud computing and network infrastructure * Making outbound phone calls/emails/remote ...

Thermal/Mechanical Engineer

Santa Ana, CA · On-site

$150K - $170K/yr

This role will play a critical part in shaping next-generation technologies that support AI, cloud computing, and enterprise infrastructure. Position Summary The Thermal/Mechanical Engineer will ...

Being the tip of the spear in communications with leads and clients while possessing a general understanding of cloud computing and network infrastructure * Making outbound phone calls/emails/remote ...

Thermal/Mechanical Engineer

Irvine, CA · On-site

$150K - $170K/yr

This role will play a critical part in shaping next-generation technologies that support AI, cloud computing, and enterprise infrastructure. Position Summary The Thermal/Mechanical Engineer will ...

Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from ...

Being the tip of the spear in communications with leads and clients while possessing a general understanding of cloud computing and network infrastructure * Making outbound phone calls/emails/remote ...

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Computing information

See Riverside, CA salary details

$30.3K

$107.8K

$185.7K

How much do computing jobs pay per year?

As of Jun 24, 2026, the average yearly pay for computing in Riverside, CA is $107,769.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,125.00 and $142,791.00 per year, depending on experience, location, and employer.

What jobs pay $500,000 a year in the US?

In computing, high-paying roles such as senior software engineers, chief technology officers, and data science directors can earn $500,000 or more annually, especially with bonuses, stock options, and profit sharing. These positions typically require extensive experience, advanced skills, and leadership responsibilities within large tech companies or financial institutions.

What are some common challenges faced by professionals working in computing, and how can they be managed?

Professionals in computing often encounter rapidly changing technologies and evolving project requirements, which can make it challenging to stay current and maintain effective workflows. Managing tight deadlines and collaborating across multidisciplinary teams also requires strong communication and adaptability. To address these challenges, it's important to engage in continuous learning, participate in team knowledge-sharing sessions, and utilize project management tools to stay organized and aligned with colleagues.

What are jobs in computing?

Jobs in computing include roles such as software developers, network administrators, cybersecurity analysts, and data scientists. These positions typically require skills in programming, systems management, and problem-solving, often involving tools like programming languages, operating systems, and security protocols.

What are the key skills and qualifications needed to thrive in a Computing role, and why are they important?

To thrive in a Computing role, you need strong analytical skills, programming proficiency, and a relevant degree in computer science, information technology, or a related field. Familiarity with programming languages (such as Python, Java, or C++), operating systems, and development environments is typically required, and certifications like CompTIA, AWS, or Microsoft can be beneficial. Effective problem-solving, teamwork, and communication skills help you collaborate on projects and explain technical concepts to non-technical stakeholders. These skills are crucial for designing, implementing, and maintaining reliable computing solutions in a rapidly evolving technology landscape.

What are computing jobs?

Computing jobs refer to careers that involve the use of computers and technology to solve problems, process information, or create software and systems. These roles can include software developers, IT support specialists, data analysts, network administrators, and cybersecurity professionals, among others. Computing professionals work in various industries, developing applications, managing computer networks, analyzing data, or ensuring digital security. The field is broad and constantly evolving as technology advances, offering diverse opportunities for specialization and career growth.

What jobs pay $10,000 a month without a degree?

In computing and related fields, roles such as freelance software developers, cybersecurity consultants, and cloud engineers can earn $10,000 or more per month through project-based work or consulting, often requiring strong technical skills, certifications, and experience. Many of these jobs are remote and flexible, with income depending on expertise, reputation, and client demand.

What are some careers in computing?

Careers in computing include roles such as software developer, network administrator, cybersecurity analyst, data scientist, systems analyst, and IT support specialist. These jobs often require knowledge of programming languages, networks, databases, and security protocols, and may involve working in office environments, data centers, or remotely.

What is the difference between Computing vs Network Administration?

AspectComputingNetwork Administration
Required CredentialsTypically includes degrees in Computer Science, certifications like CompTIA A+ or Cisco CCNAOften requires certifications like Cisco CCNA, CompTIA Network+
Work EnvironmentWorks with hardware, software, and systems across various IT sectorsFocuses on managing and maintaining computer networks and infrastructure
Employer & Industry UsageUsed broadly in tech companies, IT departments, and software firmsCommon in organizations with extensive network needs, such as ISPs, corporations, and government agencies

Computing encompasses a wide range of IT roles including hardware, software, and systems management, while Network Administration specifically focuses on maintaining and securing computer networks. Both roles require similar certifications and often overlap in work environments, but computing offers broader scope beyond networks.

What are popular job titles related to Computing jobs in Riverside, CA? For Computing jobs in Riverside, CA, the most frequently searched job titles are:
Infographic showing various Computing job openings in Riverside, CA as of June 2026, with employment types broken down into 82% Full Time, 16% Part Time, and 2% Contract. Highlights an 77% Physical, 4% Hybrid, and 19% Remote job distribution, with an average salary of $107,769 per year, or $51.8 per hour.
Service Desk Manager

Full-time

Posted 2 days ago


Job description

Position Overview

The Service Desk Manager is responsible for overseeing the performance and day-to-day operations of the Service Desk, ensuring the delivery of high-quality IT support services to clients. This role drives service excellence through effective team leadership, process optimization, and accountability to service level agreements (SLAs) and key performance indicators (KPIs). The Service Desk Manager serves as both an internal leader and external client liaison, ensuring consistent service delivery, strong communication, and continuous improvement across all support functions.


Key Responsibilities

Service Desk Operations

  • Manage and monitor incoming service requests, calls, and ticket queues to ensure timely and efficient response.
  • Assign, prioritize, and balance workload across the support team based on urgency, impact, and SLA requirements.
  • Act as the primary escalation point for complex issues, coordinating resolution efforts across technical teams.
  • Ensure consistent adherence to service delivery standards and operational workflows.

Team Leadership & Development

  • Lead, mentor, and develop service desk personnel through regular coaching, feedback, and performance reviews.
  • Identify training needs and implement development plans to improve technical and customer service skills.
  • Foster a collaborative team environment, addressing conflicts and promoting accountability.
  • Organize and support team-building initiatives to strengthen engagement and morale.

Service Delivery & Client Management

  • Act as a liaison between clients and the service desk to address service delivery concerns and escalations.
  • Manage client expectations across all communication channels (phone, email, remote support, and onsite engagements).
  • Support both reactive support efforts and proactive service initiatives, including scheduled client visits.
  • Partner with leadership and account management teams to improve client satisfaction and retention.

Process Improvement & SOP Management

  • Identify gaps in Standard Operating Procedures (SOPs) and lead efforts to develop, refine, and document processes.
  • Ensure the team follows established procedures for routine tasks such as user provisioning, workstation setup, and system configuration.
  • Continuously improve workflows to increase efficiency, consistency, and service quality.

Documentation & System Integrity

  • Enforce timely, accurate, and thorough documentation of all service activities within the ticketing system.
  • Ensure consistency in documentation for assets, configurations, credentials, and processes.
  • Maintain high standards for documentation quality to support operational continuity and compliance.

Performance Monitoring & Reporting

  • Monitor and report on key service delivery metrics, including SLA compliance, ticket response/resolution times, backlog, and service quality.
  • Manage dashboards and reporting tools to provide visibility into team performance, risks, and service trends.
  • Drive continuous improvement initiatives based on measurable performance data.


Qualifications

  • Required: Proven experience in a Service Desk or Service Delivery leadership role within an MSP environment.
  • Required: Strong understanding of ticketing systems (e.g., Autotask, ConnectWise) and service management workflows.
  • Required:Experience managing SLAs, KPIs, and service delivery performance metrics.
  • Required: Excellent leadership, communication, and organizational skills.
  • Required: Experience in an MSP (Managed Service Provider) environment
  • Preferred: ITIL Certification (v4 or v5 Foundation or higher)
  • Preferred: Experience working with diverse network stacks (Ubiquiti, SOPHOS, SonicWALL, Fortinet, etc.)
  • Preferred: Experience working with Kaseya products (Datto RMM, IT Glue, Rocketcyber, SAAS Alerts, etc.)


Core Competencies

  • Service delivery ownership and accountability
  • Client relationship management
  • Team leadership and coaching
  • Process development and continuous improvement
  • Data-driven decision-making
  • Escalation and incident management