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Computer User Support Specialist Jobs in Georgia

HireITPeople

Support Specialist 3

Conyers, GA · On-site

OR Associate' s/Vocational/Technical degree in a related field such as computer and information ... Ability to present ideas in business-friendly and user-friendly language. * Excellent communication ...

Infojini Inc

PC Support Specialist

Atlanta, GA · On-site

$13 - $16/hr

PC Support Specialist Location: Atlanta, GA Duration: 4+ months Client: Direct Client Rate: $13-$16 ... for single-user and multi-user desktops. 4. Understands: email protocols (IMAP, POP, SMTP ...

First Quality Retail Services

End User Tech

Macon, GA · On-site

... support of our user environment. Primary responsibilities include: * Identifying, diagnosing, and resolving level one issues in computer hardware and software in laptops and PCs. * Installing and ...

First Quality King of Prussia PA

End User Tech

Macon, GA · On-site

$50 - $70/hr

... the support of our user environment. Responsibilities * Identifying, diagnosing, and resolving level one issues in computer hardware and software in laptops and PCs. * Installing and upgrading ...

Geotab

IT Support Specialist

Atlanta, GA · On-site

Manage user access, account lifecycle, software deployments, and system permissions following ... Post-secondary diploma/degree in Computer Science, Information Technology, Engineering, or ...

Ogletree Deakins

Site Support Specialist

Atlanta, GA · On-site

The Site Support Specialist's primary responsibilities include providing 1st and 2nd level ... Imaging, deployment and support of desktops, laptops and peripherals including user profile ...

Geotab

IT Support Specialist

Atlanta, GA · On-site

Manage user access, account lifecycle, software deployments, and system permissions following ... Computer Science, Information Technology, Engineering, or equivalent experience. • Relevant IT ...

Geotab Inc.

IT Support Specialist

Atlanta, GA · On-site

$60 - $80/hr

Manage user access, account lifecycle, software deployments, and system permissions following ... Post‑secondary diploma/degree in Computer Science, Information Technology, Engineering, or ...

Fulton Schools

Technology Support Specialist

Atlanta, GA · On-site

$50 - $70/hr

The Technology Support Specialist (TSS) works collaboratively to implement and sustain the District ... The TSS provides on-site end user support by investigating, troubleshooting, and resolving hardware ...

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All JobsComputer User Support Specialist JobsComputer User Support Specialist Jobs in Georgia

Computer User Support Specialist information

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$13

$22

$35

How much do computer user support specialist jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for computer user support specialist in Georgia is $22.50, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $25.19 per hour, depending on experience, location, and employer.

What is a computer user support specialist?

Computer User Support Specialists are IT professionals who assist individuals and organizations with computer hardware, software, and network issues. They provide technical support, troubleshoot problems, and guide users through solutions either in person, over the phone, or online. Their responsibilities often include installing and configuring computer systems, diagnosing technical issues, and maintaining system performance. These specialists play a crucial role in ensuring that technology runs smoothly for businesses and end users.

What skills and qualifications are needed to be a computer user support specialist?

To thrive as a Computer User Support Specialist, you need a strong understanding of computer hardware, software troubleshooting, networking basics, and typically an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems (Windows, macOS, Linux) is essential. Excellent communication, patience, and problem-solving skills are crucial for effectively assisting users and managing stressful situations. These abilities ensure timely resolution of technical issues, high user satisfaction, and efficient IT support operations.

What challenges do computer user support specialists face in a fast-paced office environment?

Computer User Support Specialists often encounter challenges such as managing multiple support tickets simultaneously, prioritizing urgent requests, and communicating technical solutions to users with varying levels of computer literacy. In a fast-paced office, balancing quick response times with providing thorough troubleshooting can be demanding. Successfully navigating these challenges requires strong organizational skills, clear communication, and adaptability to rapidly changing technologies and user needs.

What is the difference between Computer User Support Specialist vs Help Desk Technician?

AspectComputer User Support SpecialistHelp Desk Technician
CredentialsCompTIA A+, Microsoft CertifiedCompTIA A+, Microsoft Certified
Work EnvironmentCorporate, educational, healthcare settingsHelp desks, call centers, remote support
Employer & IndustryIT service providers, large organizationsIT support companies, internal IT teams
Search & Comparison IntentUnderstanding roles, career paths, certificationsJob requirements, responsibilities, skills

Both roles involve troubleshooting and supporting computer users, often requiring similar certifications and working in similar environments. The main difference is that Computer User Support Specialists typically provide more in-depth support within organizations, while Help Desk Technicians often handle initial user inquiries and remote troubleshooting. Both positions are essential in IT support and share overlapping skills and credentials.

How do I become a computer user support specialist?

To become a computer user support specialist, individuals typically need a high school diploma or equivalent, along with technical knowledge of computer hardware and software. Many employers prefer candidates with postsecondary education or certifications such as CompTIA A+ and strong problem-solving skills. Gaining experience through internships or entry-level IT roles can also improve job prospects.

How much does a computer user support specialist make per hour?

A computer user support specialist typically earns between $15 and $25 per hour, depending on experience, location, and certifications. Entry-level positions may pay closer to the lower end, while experienced specialists with certifications like CompTIA A+ can earn higher wages. The role often involves troubleshooting hardware and software issues in office or technical environments.

What are popular job titles related to Computer User Support Specialist jobs in Georgia?

For Computer User Support Specialist jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Computer User Support Specialist jobs in Georgia look for?

The top searched job categories for Computer User Support Specialist jobs in Georgia are:

Computer User Support Specialist jobs near you
Infographic showing various Computer User Support Specialist job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 20% Part Time, 9% Contract, and 3% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $46,793 per year, or $22.5 per hour.

Journeyman Service Desk Tech (Active Top Secret Clearance with S with Security Clearance

Akima

Fort Moore, GA • On-site

Other

Retirement

Posted 26 days ago

Akima rating

6.8

Company rating: 6.8 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

377th of 453 rated engineering

Job description

Compass Point an Akima Company is looking for an Associate Computer User Support Specialist to join our team supporting USSOCOM. In this role, you will be a part of an enterprise IT Service Management (ITSM) process for USSOCOM locations across several networks and mission-critical applications. Candidate must possess active DoD Top Secret/SCI clearance and DoD 8140 certifications along with a combination of education and demonstrated experience/training on networks and applications specific to the SIE / USSOCOM enterprise, IT service management, Information Technology Infrastructure Library (ITIL), and other relevant domains. Candidate must be able to work autonomously and exercise independent judgement on resolving complex technical issues without oversight as well as recommending creative/innovative ways to enhance the overall SIE ITSM. Must have excellent verbal and written communication skills. Veterans encouraged to apply. To join our team of outstanding professionals, apply today! Responsibilities * Provide technical support and administration for enterprise email platforms, user account provisioning, standardized desktop software suites, and government applications using tools such as Remedy, MECM, VMware, ESXi, and NetApp ONTAP.
* Diagnose and remediate hardware and software issues on end-user systems, execute software deployments and system imaging, and administer access controls for shared file systems. * Act as the liaison for the initiation, monitoring, and resolution facilitation of end-user incident management processes.
* Collaborate with cross-functional IT teams to coordinate the management of Incident Reports and Service Requests, ensuring comprehensive documentation, escalation alignment, and resolution tracking in accordance with established service management protocols.
* Support local registration authority functions.
* Provide updates on IT incidents, changes, and projects, escalating issues to senior IT teams or vendors as needed. Qualifications * Must have DoD 8140-411 Basic certification.
* Must be able to maintain DoD 8140-411 Basic via continuing education requirements or re- certification.
* Possess current Top-Secret clearance with SCI eligibility.
* Bachelor's degree in a STEM field. Relevant experience may be substituted for education.
* Years Experience: 3 - 5 Years. Job ID 2026-24919 Work Type On-Site Company Description Work Where it Matters Compass Point, an Akima company, is not just another federal IT contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska. At Compass Point, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States. For our shareholders, Compass Point provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years. For our government customers, Compass Point delivers a broad range of skilled IT services, including data-centric services, software development, IT infrastructure modernization, managed IT services, and more. As a Compass Point employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.

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About Akima

Sourced by ZipRecruiter

As an Alaska Native Corporation headquartered in Herndon, Virginia, Akima is dedicated to delivering superior outcomes for our customers’ missions while simultaneously creating a long-lived asset for our Iñupiat shareholders. Akima maintains a portfolio of small businesses, 8(a) companies, and operating companies that deliver simplified and accelerated access to the products and services agencies need to ensure mission success.

Industry

Specialty trade contractors

Company size

5,001 - 10,000 Employees

Headquarters location

Herndon, VA, US

Year founded

1995

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