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Computer User Support Specialist Jobs in Georgia

E Logic

User Support & Training Specialist

Atlanta, GA · On-site

$60K/yr

E-logic is hiring a User Support & Training Specialist to deliver comprehensive tier-1 and tier-2 technical help desk support, build user enablement programs, and author technical documentation for ...

Caresoft Inc.

Help Desk Support Specialist

Atlanta, GA · On-site

$21 - $25/hr

Under direct supervision, provides assistance to computer system users. Answers questions or ... user requests promptly,demonstrating courtesy and respect for customers to ensure complete ...

nLeague

Technical support

Atlanta, GA · On-site

Job ID: 799594 IT Senior Support Specialist 3 Location: 600 West Peachtree St. Atlanta GA. 30308 ... Troubleshoots end-user problems. Analyzes and designs software modifications to meet users' needs.

PRICE INDUSTRIES INC

ERP Support Specialist

Winder, GA · On-site

This position serves as the primary site-level resource for ERP user support, training ... Position Summary As an IFS Cloud ERP Support Specialist, you will act as the first point of contact ...

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PRICE INDUSTRIES INC

ERP Support Specialist

Winder, GA · On-site

This position serves as the primary site-level resource for ERP user support, training ... Position Summary As an IFS Cloud ERP Support Specialist, you will act as the first point of contact ...

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All JobsComputer User Support Specialist JobsComputer User Support Specialist Jobs in Georgia

Computer User Support Specialist information

See Georgia salary details

$13

$22

$35

How much do computer user support specialist jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for computer user support specialist in Georgia is $22.50, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $25.19 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Computer User Support Specialist, and why are they important?

To thrive as a Computer User Support Specialist, you need a strong understanding of computer hardware, software troubleshooting, networking basics, and typically an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems (Windows, macOS, Linux) is essential. Excellent communication, patience, and problem-solving skills are crucial for effectively assisting users and managing stressful situations. These abilities ensure timely resolution of technical issues, high user satisfaction, and efficient IT support operations.

What are Computer User Support Specialists?

Computer User Support Specialists are IT professionals who assist individuals and organizations with computer hardware, software, and network issues. They provide technical support, troubleshoot problems, and guide users through solutions either in person, over the phone, or online. Their responsibilities often include installing and configuring computer systems, diagnosing technical issues, and maintaining system performance. These specialists play a crucial role in ensuring that technology runs smoothly for businesses and end users.

What skills do you need to be a computer support specialist?

A computer support specialist needs strong technical skills in hardware, software, and networking, along with problem-solving and communication abilities to assist users effectively. Knowledge of operating systems, troubleshooting tools, and customer service skills are essential, and certifications like CompTIA A+ can enhance job prospects.

What jobs make $3,000 a day?

Computer User Support Specialists typically do not earn $3,000 a day; their salaries are usually much lower. High-earning jobs that can reach this level include specialized roles such as senior software engineers, IT consultants, or cybersecurity experts with extensive experience and certifications. These roles often require advanced skills, certifications, and sometimes freelance or contract work to achieve such high daily earnings.

What is the difference between Computer User Support Specialist vs Help Desk Technician?

AspectComputer User Support SpecialistHelp Desk Technician
CredentialsCompTIA A+, Microsoft CertifiedCompTIA A+, Microsoft Certified
Work EnvironmentCorporate, educational, healthcare settingsHelp desks, call centers, remote support
Employer & IndustryIT service providers, large organizationsIT support companies, internal IT teams
Search & Comparison IntentUnderstanding roles, career paths, certificationsJob requirements, responsibilities, skills

Both roles involve troubleshooting and supporting computer users, often requiring similar certifications and working in similar environments. The main difference is that Computer User Support Specialists typically provide more in-depth support within organizations, while Help Desk Technicians often handle initial user inquiries and remote troubleshooting. Both positions are essential in IT support and share overlapping skills and credentials.

What are some common challenges faced by Computer User Support Specialists in a fast-paced office environment?

Computer User Support Specialists often encounter challenges such as managing multiple support tickets simultaneously, prioritizing urgent requests, and communicating technical solutions to users with varying levels of computer literacy. In a fast-paced office, balancing quick response times with providing thorough troubleshooting can be demanding. Successfully navigating these challenges requires strong organizational skills, clear communication, and adaptability to rapidly changing technologies and user needs.

What does a computer user support specialist do?

A computer user support specialist provides technical assistance to users experiencing hardware or software issues. They troubleshoot problems, install and configure systems, and may use tools like remote support software to resolve issues efficiently, often working in help desks or IT departments.

How much do they pay an IT specialist?

Computer User Support Specialists typically earn a median annual salary of around $50,000 to $55,000, depending on experience, certifications, and location. Entry-level positions may start lower, while experienced professionals with certifications like CompTIA or Microsoft can earn higher salaries. Salaries can also vary based on the work environment and specific employer requirements.
What are popular job titles related to Computer User Support Specialist jobs in Georgia? For Computer User Support Specialist jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Computer User Support Specialist jobs in Georgia look for? The top searched job categories for Computer User Support Specialist jobs in Georgia are:
Computer User Support Specialist jobs near you
Infographic showing various Computer User Support Specialist job openings in Georgia as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $46,793 per year, or $22.5 per hour.
CRM End User Support Specialist

CRM End User Support Specialist

Pivotal Solutions Inc

Smyrna, GA • On-site

Other

Posted 11 days ago

Job description

Our client, located in, Smyrna, GA, is looking to hire a CRM End User Support Specialist as a permanent full-time employee.
 
This is a HYBRID position.
 
I have listed below a detailed job description for your review.
 
If you have the required experience and interest, please email me a current resume, along with your responses to the following questions:
 
** How much experience do you have with CRM Software? Which ones?
 
*** How much experience do you have with ERP Software? Which ones?
 
*** How much experience do you have with End User Support?
 
*** How much experience do you have with Report Writing?
 
*** Do you hold a Bachelor s degree in information technology?
 
*** What is your target base salary?
 
*** Where do you currently live (city, state)?
 
*** Are you able to work in Smyrna, GA?
 
*** What is your availability to start a new role?
 
Thank you!
 
Steven Edelman
Managing Partner
Pivotal Solutions, Inc.
 
 
////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////
 
 
IT Support Specialist
About the job

Job Details Description
Essential Responsibilities

  • Provides day-to-day support to end-users on enterprise applications, addresses issues, and ensures optimal system utilization.
  • Gathers and analyzes business requirements aligning with key stakeholders.
  • Translates business needs into functional specifications that align with system capabilities.
  • Collects data, observes workflows, and monitors system activity to identify vulnerabilities or areas of improvement
  • Implements and maintains system integrations to ensure seamless data flow across different modules.
  • Identifies opportunities for process improvement and efficiency gains within systems applications.
  • Collaborates with business units to streamline workflows and enhances overall system performance.
  • Works with users to identify system requirements; develops processing procedures and systems modifications to meet these specifications.
  • Develops and delivers training programs to enhance user proficiency and promote best practices.
  • Conducts thorough testing of systems solutions to ensure accuracy and reliability.
  • Collaborates with colleagues at parent company to resolve any identified issues and ensure system integrity.
  • Creates and maintains comprehensive documentation for configurations, customizations, and processes.
  • Keeps documentation up to date with changes and enhancements to all system applications.
  • Develops, maintains, and ensures adherence to company s IT standards and policies; ensures IT policies and procedures are documented, current and accurate.
 
Back-up Responsibilities
  • Assists director, as necessary, with disaster recovery planning and implementation.
  • Supports personal computers, peripheral equipment, networks, communications equipment and provides support for users' software and hardware needs; provides first level support on daily routine issues and troubleshooting related to these areas.

Travel: This position may require occasional travel. Travel is no more than 10%. Required Education And Experience
  • Bachelor s degree in information technology or other computer-related field required.
  • 3-5 years experience in an information systems field required.
 
Position Requirements
  • Excellent verbal and written communication skills are required.
  • Strong interpersonal skills required with the proven ability to collaborate in a team environment that are cross-functional in nature.
  • Significant experience with Microsoft and/or Apple operating systems and applications such as the Microsoft Office Suite required.
  • Experience with JD Edwards and Microsoft Dynamics preferred; advanced training/certifications in either or both applications strongly preferred.
  • Must possess strong understanding of ERP systems and integration principles.
  • Must possess strong problem-solving skills and be detail oriented.
  • Candidates must be highly organized and able to meet deadlines.
  • High quality customer service skills (including end-user empathy) are essential as is the ability to provide instruction over the telephone.
 
Competencies
  • Problem Solving/Analysis.
  • Results Driven.
  • Software Expertise.
  • Detail Orientation.
  • Customer Focus.
  • Technical Capacity.
  • End-user empathy.
  • Communication Proficiency.

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