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Computer User Support Specialist Jobs in Georgia

E Logic

User Support & Training Specialist

Atlanta, GA · On-site

$60K/yr

E-logic is hiring a User Support & Training Specialist to deliver comprehensive tier-1 and tier-2 technical help desk support, build user enablement programs, and author technical documentation for ...

Caresoft Inc.

Help Desk Support Specialist

Atlanta, GA · On-site

$21 - $25/hr

Under direct supervision, provides assistance to computer system users. Answers questions or ... user requests promptly,demonstrating courtesy and respect for customers to ensure complete ...

nLeague

Technical support

Atlanta, GA · On-site

Job ID: 799594 IT Senior Support Specialist 3 Location: 600 West Peachtree St. Atlanta GA. 30308 ... Troubleshoots end-user problems. Analyzes and designs software modifications to meet users' needs.

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Computer User Support Specialist information

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$13

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$35

How much do computer user support specialist jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for computer user support specialist in Georgia is $22.50, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $25.19 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to be a computer user support specialist?

To thrive as a Computer User Support Specialist, you need a strong understanding of computer hardware, software troubleshooting, networking basics, and typically an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems (Windows, macOS, Linux) is essential. Excellent communication, patience, and problem-solving skills are crucial for effectively assisting users and managing stressful situations. These abilities ensure timely resolution of technical issues, high user satisfaction, and efficient IT support operations.

What is a computer user support specialist?

Computer User Support Specialists are IT professionals who assist individuals and organizations with computer hardware, software, and network issues. They provide technical support, troubleshoot problems, and guide users through solutions either in person, over the phone, or online. Their responsibilities often include installing and configuring computer systems, diagnosing technical issues, and maintaining system performance. These specialists play a crucial role in ensuring that technology runs smoothly for businesses and end users.

How much does a computer user support specialist make per hour?

A computer user support specialist typically earns between $15 and $25 per hour, depending on experience, location, and certifications. Entry-level positions may pay closer to the lower end, while experienced specialists with certifications like CompTIA A+ can earn higher wages. The role often involves troubleshooting hardware and software issues in office or technical environments.

What is the difference between Computer User Support Specialist vs Help Desk Technician?

AspectComputer User Support SpecialistHelp Desk Technician
CredentialsCompTIA A+, Microsoft CertifiedCompTIA A+, Microsoft Certified
Work EnvironmentCorporate, educational, healthcare settingsHelp desks, call centers, remote support
Employer & IndustryIT service providers, large organizationsIT support companies, internal IT teams
Search & Comparison IntentUnderstanding roles, career paths, certificationsJob requirements, responsibilities, skills

Both roles involve troubleshooting and supporting computer users, often requiring similar certifications and working in similar environments. The main difference is that Computer User Support Specialists typically provide more in-depth support within organizations, while Help Desk Technicians often handle initial user inquiries and remote troubleshooting. Both positions are essential in IT support and share overlapping skills and credentials.

What challenges do computer user support specialists face in a fast-paced office environment?

Computer User Support Specialists often encounter challenges such as managing multiple support tickets simultaneously, prioritizing urgent requests, and communicating technical solutions to users with varying levels of computer literacy. In a fast-paced office, balancing quick response times with providing thorough troubleshooting can be demanding. Successfully navigating these challenges requires strong organizational skills, clear communication, and adaptability to rapidly changing technologies and user needs.

How do I become a computer user support specialist?

To become a computer user support specialist, individuals typically need a high school diploma or equivalent, along with technical knowledge of computer hardware, software, and operating systems. Many employers prefer candidates with postsecondary education or certifications such as CompTIA A+; strong communication and problem-solving skills are also important. Gaining experience through internships or entry-level IT roles can help build relevant skills for this position.

What are popular job titles related to Computer User Support Specialist jobs in Georgia?

For Computer User Support Specialist jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Computer User Support Specialist jobs in Georgia look for?

The top searched job categories for Computer User Support Specialist jobs in Georgia are:

Computer User Support Specialist jobs near you
Infographic showing various Computer User Support Specialist job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 1% Temporary, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $46,793 per year, or $22.5 per hour.

CRM End User Support Specialist

Pivotal Solutions Inc

Smyrna, GA • On-site

Other

Re-posted 3 days ago

Job description

Our client, located in, Smyrna, GA, is looking to hire a CRM End User Support Specialist as a permanent full-time employee.
 
This is a HYBRID position.
 
I have listed below a detailed job description for your review.
 
If you have the required experience and interest, please email me a current resume, along with your responses to the following questions:
 
** How much experience do you have with CRM Software? Which ones?
 
*** How much experience do you have with ERP Software? Which ones?
 
*** How much experience do you have with End User Support?
 
*** How much experience do you have with Report Writing?
 
*** Do you hold a Bachelor s degree in information technology?
 
*** What is your target base salary?
 
*** Where do you currently live (city, state)?
 
*** Are you able to work in Smyrna, GA?
 
*** What is your availability to start a new role?
 
Thank you!
 
Steven Edelman
Managing Partner
Pivotal Solutions, Inc.
 
 
////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////
 
 
IT Support Specialist
About the job

Job Details Description
Essential Responsibilities

  • Provides day-to-day support to end-users on enterprise applications, addresses issues, and ensures optimal system utilization.
  • Gathers and analyzes business requirements aligning with key stakeholders.
  • Translates business needs into functional specifications that align with system capabilities.
  • Collects data, observes workflows, and monitors system activity to identify vulnerabilities or areas of improvement
  • Implements and maintains system integrations to ensure seamless data flow across different modules.
  • Identifies opportunities for process improvement and efficiency gains within systems applications.
  • Collaborates with business units to streamline workflows and enhances overall system performance.
  • Works with users to identify system requirements; develops processing procedures and systems modifications to meet these specifications.
  • Develops and delivers training programs to enhance user proficiency and promote best practices.
  • Conducts thorough testing of systems solutions to ensure accuracy and reliability.
  • Collaborates with colleagues at parent company to resolve any identified issues and ensure system integrity.
  • Creates and maintains comprehensive documentation for configurations, customizations, and processes.
  • Keeps documentation up to date with changes and enhancements to all system applications.
  • Develops, maintains, and ensures adherence to company s IT standards and policies; ensures IT policies and procedures are documented, current and accurate.
 
Back-up Responsibilities
  • Assists director, as necessary, with disaster recovery planning and implementation.
  • Supports personal computers, peripheral equipment, networks, communications equipment and provides support for users' software and hardware needs; provides first level support on daily routine issues and troubleshooting related to these areas.

Travel: This position may require occasional travel. Travel is no more than 10%. Required Education And Experience
  • Bachelor s degree in information technology or other computer-related field required.
  • 3-5 years experience in an information systems field required.
 
Position Requirements
  • Excellent verbal and written communication skills are required.
  • Strong interpersonal skills required with the proven ability to collaborate in a team environment that are cross-functional in nature.
  • Significant experience with Microsoft and/or Apple operating systems and applications such as the Microsoft Office Suite required.
  • Experience with JD Edwards and Microsoft Dynamics preferred; advanced training/certifications in either or both applications strongly preferred.
  • Must possess strong understanding of ERP systems and integration principles.
  • Must possess strong problem-solving skills and be detail oriented.
  • Candidates must be highly organized and able to meet deadlines.
  • High quality customer service skills (including end-user empathy) are essential as is the ability to provide instruction over the telephone.
 
Competencies
  • Problem Solving/Analysis.
  • Results Driven.
  • Software Expertise.
  • Detail Orientation.
  • Customer Focus.
  • Technical Capacity.
  • End-user empathy.
  • Communication Proficiency.

Apply