ZipRecruiter

Log In

1

Computer User Support Specialist Jobs in Georgia

E Logic

User Support & Training Specialist

Atlanta, GA · On-site

$60K/yr

E-logic is hiring a User Support & Training Specialist to deliver comprehensive tier-1 and tier-2 technical help desk support, build user enablement programs, and author technical documentation for ...

Caresoft Inc.

Help Desk Support Specialist

Atlanta, GA · On-site

$21 - $25/hr

Under direct supervision, provides assistance to computer system users. Answers questions or ... user requests promptly,demonstrating courtesy and respect for customers to ensure complete ...

nLeague

Technical support

Atlanta, GA · On-site

Job ID: 799594 IT Senior Support Specialist 3 Location: 600 West Peachtree St. Atlanta GA. 30308 ... Troubleshoots end-user problems. Analyzes and designs software modifications to meet users' needs.

4P Consulting Inc.

IT Support Specialist 2

Atlanta, GA · On-site

Troubleshoots end-user problems. Analyzes and designs software modifications to meet users' needs ... Vocational/Technical degree in computer technology or networking from an accredited institution, or ...

Hunt

IT Support Specialist I

Alpharetta, GA · On-site

This role supports company technology processes for user support, security, and legal by following established procedures and escalating appropriately, while contributing feedback for improvement.

next page

Showing results 1-20

All JobsComputer User Support Specialist JobsComputer User Support Specialist Jobs in Georgia

Computer User Support Specialist information

See Georgia salary details

$13

$22

$35

How much do computer user support specialist jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for computer user support specialist in Georgia is $22.50, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $25.19 per hour, depending on experience, location, and employer.

What is a computer user support specialist?

Computer User Support Specialists are IT professionals who assist individuals and organizations with computer hardware, software, and network issues. They provide technical support, troubleshoot problems, and guide users through solutions either in person, over the phone, or online. Their responsibilities often include installing and configuring computer systems, diagnosing technical issues, and maintaining system performance. These specialists play a crucial role in ensuring that technology runs smoothly for businesses and end users.

What skills and qualifications are needed to be a computer user support specialist?

To thrive as a Computer User Support Specialist, you need a strong understanding of computer hardware, software troubleshooting, networking basics, and typically an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems (Windows, macOS, Linux) is essential. Excellent communication, patience, and problem-solving skills are crucial for effectively assisting users and managing stressful situations. These abilities ensure timely resolution of technical issues, high user satisfaction, and efficient IT support operations.

What challenges do computer user support specialists face in a fast-paced office environment?

Computer User Support Specialists often encounter challenges such as managing multiple support tickets simultaneously, prioritizing urgent requests, and communicating technical solutions to users with varying levels of computer literacy. In a fast-paced office, balancing quick response times with providing thorough troubleshooting can be demanding. Successfully navigating these challenges requires strong organizational skills, clear communication, and adaptability to rapidly changing technologies and user needs.

What is the difference between Computer User Support Specialist vs Help Desk Technician?

AspectComputer User Support SpecialistHelp Desk Technician
CredentialsCompTIA A+, Microsoft CertifiedCompTIA A+, Microsoft Certified
Work EnvironmentCorporate, educational, healthcare settingsHelp desks, call centers, remote support
Employer & IndustryIT service providers, large organizationsIT support companies, internal IT teams
Search & Comparison IntentUnderstanding roles, career paths, certificationsJob requirements, responsibilities, skills

Both roles involve troubleshooting and supporting computer users, often requiring similar certifications and working in similar environments. The main difference is that Computer User Support Specialists typically provide more in-depth support within organizations, while Help Desk Technicians often handle initial user inquiries and remote troubleshooting. Both positions are essential in IT support and share overlapping skills and credentials.

How do I become a computer user support specialist?

To become a computer user support specialist, individuals typically need a high school diploma or equivalent, along with technical knowledge of computer hardware and software. Many employers prefer candidates with postsecondary education or certifications such as CompTIA A+ and strong problem-solving skills. Gaining experience through internships or entry-level IT roles can also improve job prospects.

How much does a computer user support specialist make per hour?

A computer user support specialist typically earns between $15 and $25 per hour, depending on experience, location, and certifications. Entry-level positions may pay closer to the lower end, while experienced specialists with certifications like CompTIA A+ can earn higher wages. The role often involves troubleshooting hardware and software issues in office or technical environments.

What are popular job titles related to Computer User Support Specialist jobs in Georgia?

For Computer User Support Specialist jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Computer User Support Specialist jobs in Georgia look for?

The top searched job categories for Computer User Support Specialist jobs in Georgia are:

Computer User Support Specialist jobs near you
Infographic showing various Computer User Support Specialist job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 20% Part Time, 9% Contract, and 3% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $46,793 per year, or $22.5 per hour.

User Support & Training Specialist

E Logic

Atlanta, GA • On-site

$60K/yr

Full-time

Re-posted 27 days ago

Job description

E-logic is hiring a User Support & Training Specialist to deliver comprehensive tier-1 and tier-2 technical help desk support, build user enablement programs, and author technical documentation for Secure HIV-TRACE program from Centers for Disease Control and Prevention (CDC).. You will act as the primary point of contact for end-user inquiries, troubleshooting software issues, and creating accessible instructional materials, including user manuals, admin guides, and video tutorials.


Key Responsibilities


  • Provide tier-1 and tier-2 technical help desk support to public health users, troubleshooting application issues promptly.
  • Author comprehensive user manuals, administrator guides, FAQs, and technical documentation.
  • Develop and conduct virtual training sessions, webinars, and onboarding materials for system users.
  • Ensure all user documentation, web content, and training materials strictly adhere to Section 508 accessibility compliance.


Qualifications

  • Proven experience providing user support and help desk assistance for enterprise software applications.
  • Strong technical writing skills with experience creating user manuals and instructional guides.
  • Mandatory expertise and familiarity with Section 508 compliance and web accessibility
  • standards.
  • Excellent interpersonal communication skills and presentation abilities.



Important Notice:

This role is part of a proposal for Centers for Disease Control and Prevention (CDC). Hiring is contingent upon the selection of the consultant. Selected candidates will be included in the proposal and must authorize the use of their resume for submission.