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Computer User Support Specialist Jobs in Georgia

Inspire Brands

End User Support Analyst

Atlanta, GA

The End User Support Analyst is responsible for delivering high-quality technical support and ... Medium to high-level Microsoft Office 365 computer skills. * Extensive Microsoft Outlook knowledge.

Inspire Brands

End User Support Analyst

Atlanta, GA · On-site

The End User Support Analyst is responsible for delivering high-quality technical support and ... Medium to high-level Microsoft Office 365 computer skills. * Extensive Microsoft Outlook knowledge.

Graitec

Technical Support Specialist

Atlanta, GA · On-site

... user support * Solid understanding of software licensing concepts and models (network licenses ... Bachelor's degree in Engineering, Information Technology, Computer Science, or a related field (or ...

Ubertal Inc

IT Support Specialist 3

Conyers, GA · On-site

Position Title: IT Support Specialist 3 Location: Conyers, GA (Metro Atlanta) Engagement Type ... The role involves cloud environment management, end-user support, incident triage, and automation ...

AMI HOLDINGS LLC

Specialist, IT Support

Atlanta, GA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Position Overview We are seeking an IT Support Specialist to join our team. Reporting to the ... The role is primarily focused on end-user support and ensuring smooth IT operations across our US ...

AMI HOLDINGS LLC

Specialist, IT Support

Atlanta, GA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Position Overview We are seeking an IT Support Specialist to join our team. Reporting to the ... The role is primarily focused on end-user support and ensuring smooth IT operations across our US ...

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All JobsComputer User Support Specialist JobsComputer User Support Specialist Jobs in Georgia

Computer User Support Specialist information

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$13

$22

$35

How much do computer user support specialist jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for computer user support specialist in Georgia is $22.50, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $25.19 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to be a computer user support specialist?

To thrive as a Computer User Support Specialist, you need a strong understanding of computer hardware, software troubleshooting, networking basics, and typically an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems (Windows, macOS, Linux) is essential. Excellent communication, patience, and problem-solving skills are crucial for effectively assisting users and managing stressful situations. These abilities ensure timely resolution of technical issues, high user satisfaction, and efficient IT support operations.

What is a computer user support specialist?

Computer User Support Specialists are IT professionals who assist individuals and organizations with computer hardware, software, and network issues. They provide technical support, troubleshoot problems, and guide users through solutions either in person, over the phone, or online. Their responsibilities often include installing and configuring computer systems, diagnosing technical issues, and maintaining system performance. These specialists play a crucial role in ensuring that technology runs smoothly for businesses and end users.

How much does a computer user support specialist make per hour?

A computer user support specialist typically earns between $15 and $25 per hour, depending on experience, location, and certifications. Entry-level positions may pay closer to the lower end, while experienced specialists with certifications like CompTIA A+ can earn higher wages. The role often involves troubleshooting hardware and software issues in office or technical environments.

What is the difference between Computer User Support Specialist vs Help Desk Technician?

AspectComputer User Support SpecialistHelp Desk Technician
CredentialsCompTIA A+, Microsoft CertifiedCompTIA A+, Microsoft Certified
Work EnvironmentCorporate, educational, healthcare settingsHelp desks, call centers, remote support
Employer & IndustryIT service providers, large organizationsIT support companies, internal IT teams
Search & Comparison IntentUnderstanding roles, career paths, certificationsJob requirements, responsibilities, skills

Both roles involve troubleshooting and supporting computer users, often requiring similar certifications and working in similar environments. The main difference is that Computer User Support Specialists typically provide more in-depth support within organizations, while Help Desk Technicians often handle initial user inquiries and remote troubleshooting. Both positions are essential in IT support and share overlapping skills and credentials.

What challenges do computer user support specialists face in a fast-paced office environment?

Computer User Support Specialists often encounter challenges such as managing multiple support tickets simultaneously, prioritizing urgent requests, and communicating technical solutions to users with varying levels of computer literacy. In a fast-paced office, balancing quick response times with providing thorough troubleshooting can be demanding. Successfully navigating these challenges requires strong organizational skills, clear communication, and adaptability to rapidly changing technologies and user needs.

How do I become a computer user support specialist?

To become a computer user support specialist, individuals typically need a high school diploma or equivalent, along with technical knowledge of computer hardware, software, and operating systems. Many employers prefer candidates with postsecondary education or certifications such as CompTIA A+; strong communication and problem-solving skills are also important. Gaining experience through internships or entry-level IT roles can help build relevant skills for this position.

What are popular job titles related to Computer User Support Specialist jobs in Georgia?

For Computer User Support Specialist jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Computer User Support Specialist jobs in Georgia look for?

The top searched job categories for Computer User Support Specialist jobs in Georgia are:

Computer User Support Specialist jobs near you
Infographic showing various Computer User Support Specialist job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 1% Temporary, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $46,793 per year, or $22.5 per hour.

ERP Support Specialist

PRICE INDUSTRIES INC

Winder, GA • On-site

Full-time

Posted 22 days ago

Price Industries rating

8.5

Company rating: 8.5 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Price Industries is seeking an IFS Cloud ERP Support Specialist to support the successful implementation, stabilization, and continuous improvement of the IFS Cloud ERP platform across our Georgia East operations in the Winder / Lawrenceville, GA area.
This position serves as the primary site-level resource for ERP user support, training, troubleshooting, business process guidance, and system adoption. The ideal candidate is a customer-focused problem solver who enjoys working directly with users, improving processes, and helping teams maximize the value of ERP technology.
Position Summary
As an IFS Cloud ERP Support Specialist, you will act as the first point of contact for end users, providing functional support, troubleshooting, training, and guidance related to the IFS Cloud ERP system. You will work closely with Operations, Manufacturing, Engineering, Supply Chain, Quality, and Corporate IFS teams to ensure employees are properly trained, business processes are executed effectively, and system issues are resolved in a timely manner.
This role is highly visible and requires strong communication skills, a service-oriented mindset, and the ability to build relationships across multiple departments.
Keys to Success
  • Experience supporting ERP users in a manufacturing or operational environment.
  • Knowledge of IFS Cloud, IFS Applications, or a similar ERP platform.
  • Strong functional support experience, including troubleshooting system and process-related issues.
  • Ability to serve as the first point of contact for ERP user questions and support requests.
  • Experience developing training materials, work instructions, and end-user documentation.
  • Comfortable delivering training sessions and coaching users on system processes and best practices.
  • Experience supporting User Acceptance Testing (UAT), system enhancements, and process improvements.
  • Strong customer service, communication, and problem-solving skills.
  • Ability to identify issues, escalate when necessary, and follow through to resolution.

Responsibilities
IFS User Support
  • Serve as the primary on-site support resource for IFS-related questions, issues, and system guidance.
  • Provide day-to-day functional support and troubleshooting for plant personnel.
  • Assist users with transaction processing, reporting, inventory, production, planning, and workflow-related issues.
  • Diagnose user-reported issues and escalate complex technical problems to Corporate IFS Support or IT teams as needed.
  • Track, monitor, and communicate issue resolution progress with end users.

Training & User Adoption
  • Develop, maintain, and update training materials, user guides, and work instructions.
  • Conduct ERP training sessions for new hires and existing employees.
  • Support onboarding activities by ensuring new employees are trained on relevant IFS processes.
  • Train users on new functionality, system updates, and process changes.
  • Promote ERP best practices and consistent system usage across all facilities.

Business Process Support
  • Support manufacturing, inventory, purchasing, shipping, receiving, and planning activities within IFS.
  • Provide guidance on ERP transaction accuracy and process compliance.
  • Partner with department leaders to identify opportunities to improve operational efficiency.
  • Help ensure system usage aligns with corporate standards and business requirements.

User Acceptance Testing & System Enhancements
  • Participate in User Acceptance Testing (UAT) activities for system enhancements and process changes.
  • Assist with test planning, execution, validation, and documentation.
  • Support deployment activities and end-user readiness efforts.
  • Provide feedback on system functionality and identify opportunities for improvement.

Data Integrity & Continuous Improvement
  • Monitor transactions and support efforts to improve data accuracy and process compliance.
  • Assist with data validation and quality improvement initiatives.
  • Identify recurring issues and recommend long-term corrective actions.
  • Participate in ERP enhancement projects and continuous improvement initiatives.
  • Support standardization of processes and best practices across Georgia East operations.

Cross-Functional Coordination
  • Act as a liaison between plant personnel and Corporate IFS teams.
  • Collaborate with Operations, Manufacturing, Engineering, Supply Chain, Quality, and IT departments.
  • Support implementation activities, training events, and go-live initiatives.
  • Communicate system updates, changes, and new functionality to affected users.

Qualifications
Education
  • Associate's Degree or Bachelor's Degree in one of the following disciplines is preferred
  • Relevant experience may be considered in lieu of formal education.

Experience
  • 3+ years of experience in manufacturing, operations, supply chain, or production environments.
  • Supporting ERP systems and end users in a manufacturing setting.
  • Troubleshooting business process and system issues.
  • Developing training materials and delivering user training.
  • Supporting ERP implementations, upgrades, or system enhancements preferred.
  • Knowledge of IFS Cloud or IFS Applications strongly preferred.

Skills & Competencies
  • Strong problem-solving and analytical skills.
  • Excellent communication, interpersonal, and customer service skills.
  • Advanced Microsoft Excel skills.
  • Training, facilitation, and presentation capabilities.
  • Ability to build relationships with users across all levels of the organization.
  • Strong organizational and time management skills.
  • Process improvement mindset with a focus on user adoption and operational effectiveness.
  • Ability to work independently while supporting multiple departments and facilities.
  • Strong understanding of manufacturing operations and business processes.

We are the leading provider of non-residential air distribution products across North America. We are committed to nurturing passionate and adaptable individuals who will play pivotal roles in shaping our future. After 75 years, Price remains a privately held family company with a deep heritage and commitment to innovation and service, and social responsibility. Our long-standing vision, values, and the Price way of doing business are the cornerstones of our company.
Take a peek into Life at Price with employee testimonials and other insights from our YouTube channel
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
THIRD PARTY RECRUITING AGENCIES
Please be advised that Price Industries is NOT currently engaging third-party recruiting services. Any resumes submitted without a signed contract dated on or after January 2025 AND specifically engaged for a specific search from Price Industries' Human Resources department will be considered the property of Price Industries, with no fee obligation. We appreciate your understanding and cooperation in this matter.

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