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Computer User Support Specialist Jobs in Alabama

Qualis LLC

IT Support Specialist

Huntsville, AL · On-site

Create, modify, and troubleshoot Active Directory and Entra ID user accounts and permissions ... Education * Associate's or Bachelor's degree in Information Technology, Computer Science, or ...

Southeast Gas

Systems Support Specialist

Andalusia, AL · On-site

Southeast Gas has an immediate opening for a Systems Support Specialist I at its Corporate Office ... Associate Degree in Computer Science or a related field. * Minimum of five years of experience ...

Lucet

Peer Support Specialist - Alabama

Birmingham, AL · On-site

$19.75 - $21/hr

The Peer Support Specialist will also assist members with post-discharge stabilization through ... Strong computer and keyboarding skills (MS Outlook, MS Word, MS Excel, Adobe Acrobat and data ...

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Computer User Support Specialist information

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$14

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How much do computer user support specialist jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for computer user support specialist in Alabama is $24.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.38 and $27.02 per hour, depending on experience, location, and employer.

What is a computer user support specialist?

Computer User Support Specialists are IT professionals who assist individuals and organizations with computer hardware, software, and network issues. They provide technical support, troubleshoot problems, and guide users through solutions either in person, over the phone, or online. Their responsibilities often include installing and configuring computer systems, diagnosing technical issues, and maintaining system performance. These specialists play a crucial role in ensuring that technology runs smoothly for businesses and end users.

What skills and qualifications are needed to be a computer user support specialist?

To thrive as a Computer User Support Specialist, you need a strong understanding of computer hardware, software troubleshooting, networking basics, and typically an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems (Windows, macOS, Linux) is essential. Excellent communication, patience, and problem-solving skills are crucial for effectively assisting users and managing stressful situations. These abilities ensure timely resolution of technical issues, high user satisfaction, and efficient IT support operations.

What challenges do computer user support specialists face in a fast-paced office environment?

Computer User Support Specialists often encounter challenges such as managing multiple support tickets simultaneously, prioritizing urgent requests, and communicating technical solutions to users with varying levels of computer literacy. In a fast-paced office, balancing quick response times with providing thorough troubleshooting can be demanding. Successfully navigating these challenges requires strong organizational skills, clear communication, and adaptability to rapidly changing technologies and user needs.

What is the difference between Computer User Support Specialist vs Help Desk Technician?

AspectComputer User Support SpecialistHelp Desk Technician
CredentialsCompTIA A+, Microsoft CertifiedCompTIA A+, Microsoft Certified
Work EnvironmentCorporate, educational, healthcare settingsHelp desks, call centers, remote support
Employer & IndustryIT service providers, large organizationsIT support companies, internal IT teams
Search & Comparison IntentUnderstanding roles, career paths, certificationsJob requirements, responsibilities, skills

Both roles involve troubleshooting and supporting computer users, often requiring similar certifications and working in similar environments. The main difference is that Computer User Support Specialists typically provide more in-depth support within organizations, while Help Desk Technicians often handle initial user inquiries and remote troubleshooting. Both positions are essential in IT support and share overlapping skills and credentials.

How do I become a computer user support specialist?

To become a computer user support specialist, individuals typically need a high school diploma or equivalent, along with technical knowledge of computer hardware and software. Many employers prefer candidates with postsecondary education or certifications such as CompTIA A+ and strong problem-solving skills. Gaining experience through internships or entry-level IT roles can also improve job prospects.

How much does a computer user support specialist make per hour?

A computer user support specialist typically earns between $15 and $25 per hour, depending on experience, location, and certifications. Entry-level positions may pay closer to the lower end, while experienced specialists with certifications like CompTIA A+ can earn higher wages. The role often involves troubleshooting hardware and software issues in office or technical environments.

What are popular job titles related to Computer User Support Specialist jobs in Alabama?

For Computer User Support Specialist jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Computer User Support Specialist jobs in Alabama look for?

The top searched job categories for Computer User Support Specialist jobs in Alabama are:

Computer User Support Specialist jobs near you
Infographic showing various Computer User Support Specialist job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 20% Part Time, and 7% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $50,229 per year, or $24.1 per hour.

RV IT Support Specialist

TRM INNOVATIVE HEARTH PRODUCTS

Russellville, AL • On-site

$48K - $58K/yr

Full-time

Re-posted 21 days ago

Job description

The Company

TRM Innovative Hearth Products is the buyout of several companies that have been merged throughout the years including but not limited to Fireplace Manufacturers Inc., (FMI), and Lennox Industries Hearth Division. The aggregate company included rollups of Marco; Superior Fireplace, which began in the 1930s; stove and insert companies including Country Stoves, established in 1977. FMI, a subsidiary of Desa, rolled up Design Dynamics in vented and vent-free logs in the early 2003 timeframe. Subsequently, the management team from the FMI segment of Desa acquired the assets of their division in 2008. On January of 2023 TRM Equity groups completely purchased IHP and created TRM Innovative Hearth Products.

Job Title: RV IT Support Specialist

Reports To:

FLSA Status: Exempt

Department:

Location: AL

Job Description:

The IT Support Specialist will be responsible in self-starter, problem solver, enjoys complex technical issues, is passionate and diligent about technology and data security. This position will be based in Russellville, AL with occasional travel to our other locations. The candidate must be flexible enough to work outside normal working hours, including mornings, evenings, and weekends. The RV IT Support Specialist behavior that supports IHP values.

Essential Duties and Responsibilities:

  • Provide IT technical support & assistance to employees both onsite and remotely through phone and email submission.
  • Assist employees with problem solving in the following areas including computers, mobile devices, printers, application, and access to allow work effectively.
  • Maintaining system functionality.
  • Assist with employee training.
  • Understanding the facility network infrastructure and be able to perform network troubleshooting including terminating network cables.


Qualifications:

  • A go-to person for “all things technical” (e.g., troubleshooting a broken printer that has repeatedly stumped the user).
  • Understanding the importance of IT and security best practices.
  • Understanding the importance of computer systems and applications working effectively to increase productivity.
  • Communicate clearly in written forms of communication such as email, chat, and ticket/help desk updates.
  • Have a willingness to learn.

Must Have:

  • 1-3 years’ experience working in an independent IT Support role.
  • Left 25 up to 50 pounds.
  • Stand for long periods at a time.


Language Ability:

Position requires fluency in English. Fluency in Spanish is a plus.


Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is frequently exposed to moving mechanical parts and fumes or airborne particles.

The noise level in the environment is moderate.


Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is regularly required to talk or hear. The employee is frequently required stand, and walk, sit; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The vision requirements include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.


Include shift schedule

Not Included


Include budgeted hours

Not Included

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