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Computer Systems Analyst Jobs in Atlanta, GA (NOW HIRING)

... analysis is required. OBJECTIVE 2: Support Continuous Improvement, Governance & Compliance of Salesforce & Integrated Systems (First 12 Months) Outcome: Over the first 12 months, contribute ...

... analysis is required. OBJECTIVE 2: Support Continuous Improvement, Governance & Compliance of Salesforce & Integrated Systems (First 12 Months) Outcome: Over the first 12 months, contribute ...

Our company provides application analysis, design, development and programming, software engineering, systems development, testing, integration, and implementation, and management consulting services ...

Role Summary AAA Parking is seeking a hands on IT Systems Analyst with strong Systems Administration and Helpdesk Support experience to support both our in office users and cloud based business ...

Role Summary AAA Parking is seeking a hands on IT Systems Analyst with strong Systems Administration and Helpdesk Support experience to support both our in office users and cloud based business ...

Supplier Data Systems Analyst CRH Americas Corporate Atlanta, Georgia, United States Job ID: 523419 ... Able to utilize a computer for word processing, email communication, and preparation of documents ...

The Systems Analyst supports daily inventory operations and system functionality across the ... Associate degree in the field of Computer Science/Network Support, or previous service desk ...

The Systems Analyst supports daily inventory operations and system functionality across the ... Associate degree in the field of Computer Science/Network Support, or previous service desk ...

... team of systems analysts and systems administrators. This role is pivotal in supporting end-users with their IT needs and ensuring the ongoing maintenance and reliability of the agency's core ...

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Computer Systems Analyst information

See Atlanta, GA salary details

$16

$35

$53

How much do computer systems analyst jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for computer systems analyst in Atlanta, GA is $35.44, according to ZipRecruiter salary data. Most workers in this role earn between $26.59 and $44.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Computer Systems Analyst, and why are they important?

To thrive as a Computer Systems Analyst, you need a solid background in information technology, systems analysis, and business process modeling, typically supported by a bachelor’s degree in computer science or a related field. Familiarity with tools such as SQL, UML, enterprise resource planning (ERP) systems, and sometimes relevant certifications like CBAP or CompTIA is crucial. Strong analytical thinking, communication, and problem-solving skills help translate business needs into technical solutions and foster effective collaboration. These skills and qualifications are vital for optimizing organizational IT systems, ensuring efficient operations, and supporting business objectives.

Is SOC an entry-level job?

A Security Operations Center (SOC) analyst is typically an entry-level or early-career role in cybersecurity, often requiring foundational knowledge of network security, monitoring tools, and incident response. Many positions require relevant certifications like CompTIA Security+ and some experience with security information and event management (SIEM) systems, but they are generally accessible to those starting in cybersecurity careers.

What are computer systems analysts?

Computer systems analysts are professionals who evaluate an organization’s current computer systems and procedures to identify opportunities for improvement. They work to bridge the gap between business needs and technology solutions by analyzing data processing problems and developing efficient solutions. Their responsibilities often include recommending new technologies, configuring systems, and ensuring that IT processes align with business goals. Computer systems analysts collaborate with managers, IT staff, and end users to implement and optimize computer systems. They play a key role in increasing productivity and efficiency within organizations.

What is the difference between Computer Systems Analyst vs Network Administrator?

AspectComputer Systems AnalystNetwork Administrator
CredentialsBachelor's degree in CS, IS, or related field; certifications like CompTIA, CiscoBachelor's degree in CS, IS, or related field; Cisco certifications, CompTIA Network+
Work EnvironmentOffice settings, consulting firms, IT departmentsData centers, office networks, IT support teams
Employer & IndustryBusinesses, government agencies, consulting firmsOrganizations with large or complex networks
Common Search & ComparisonYesYes

Computer Systems Analysts focus on evaluating and improving computer systems and software to meet business needs, often working on system design and implementation. Network Administrators primarily manage and maintain computer networks, ensuring connectivity and security. While both roles require similar certifications and work environments, their core responsibilities differ: analysts optimize systems, whereas administrators maintain network infrastructure.

Is a systems analyst entry-level?

A systems analyst is typically not an entry-level position; it usually requires several years of experience in IT, programming, or related fields. Entry-level roles in IT may be titled as junior or associate systems analysts and often require foundational knowledge of systems, troubleshooting, and tools like SQL or network fundamentals.

What are some of the most common challenges faced by Computer Systems Analysts in their daily work?

Computer Systems Analysts often encounter challenges such as bridging communication gaps between technical teams and non-technical stakeholders, managing changing project requirements, and ensuring seamless integration of new technologies with existing systems. They must balance technical feasibility with business goals while troubleshooting complex system issues under tight deadlines. Success in this role requires adaptability, strong analytical skills, and the ability to collaborate effectively across departments.

What Is a Computer Systems Analyst?

A computer systems analyst helps companies increase efficiency through technology. They are responsible for examining and improving an organization’s computer systems and advising organization leaders on how to use technology to meet organizational goals and objectives. Computer systems analysts have education and experience in systems design, cost analysis, and computer science to develop technical solutions. To perform their jobs well, computer systems analysts must work with multiple departments including finance, quality assurance, information technology/technical support, and training to implement technical solutions that fit the budget, goals, and deliverables of the organization.

What do computer systems analyst do?

A computer systems analyst evaluates an organization’s IT systems and processes to identify improvements. They design solutions, implement new technology, and ensure systems operate efficiently, often using tools like data analysis and project management. Strong problem-solving skills and knowledge of hardware and software are essential for this role.

How much does a systems analyst get paid?

The average salary for a computer systems analyst is around $75,000 to $90,000 per year, depending on experience, location, and industry. Professionals with certifications or specialized skills in areas like cybersecurity or database management may earn higher salaries.
What are popular job titles related to Computer Systems Analyst jobs in Atlanta, GA? For Computer Systems Analyst jobs in Atlanta, GA, the most frequently searched job titles are:
What job categories do people searching Computer Systems Analyst jobs in Atlanta, GA look for? The top searched job categories for Computer Systems Analyst jobs in Atlanta, GA are:
What cities near Atlanta, GA are hiring for Computer Systems Analyst jobs? Cities near Atlanta, GA with the most Computer Systems Analyst job openings:
Infographic showing various Computer Systems Analyst job openings in Atlanta, GA as of June 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 2% Contract, and 1% Nights. Highlights an 83% Physical, 7% Hybrid, and 10% Remote job distribution, with an average salary of $73,705 per year, or $35.4 per hour.
Business Systems Analyst

Business Systems Analyst

PowerPlan, Inc

Atlanta, GA • Hybrid

Other

Posted 18 hours ago


Job description

Overview

This role is a handson, technical opportunity to become a critical enabler of daytoday operations across Sales, Customer Support, Operations, Client Services, Product, and Marketing. You will serve as the front line of support for Salesforce and integrated business systems, ensuring issues are resolved quickly, accurately, and with a strong customerservice mindset. The role offers exposure to system improvement initiatives, audits, and crossfunctional collaboration while building deep expertise in Salesforce and enterprise applications.

Our team provides Enterprise business systems that support critical operational, financial, and customerfacing processes. We work closely across departments to ensure our platforms scale with the business, remain compliant, and deliver reliable experiences to internal users. We value continuous improvement, accountability, and strong partnerships between technology and the business.

Responsibilities

KEY PERFORMANCE OBJECTIVES (First 12 Months)

OBJECTIVE 1: Deliver HighQuality, Responsive FirstTier Salesforce & System Support (First 6 Months)

Outcome:Within the first 90 days, consistently resolve or correctly triage 90-95% of incoming Zendesk tickets related to Salesforce and integrated systems within defined SLA targets. By six months, demonstrate sustained highquality resolution with minimal rework and positive internal customer feedback.

Impact:Ensures uninterrupted daily operations and builds trust in the Business Systems function through reliable, customerfocused support.

How:Provide firsttier troubleshooting for Salesforce (Sales and Service Cloud), Concur, and integrated applications; document resolutions clearly in Zendesk; communicate timely updates; and escalate appropriately when deeper analysis is required.

OBJECTIVE 2: Support Continuous Improvement, Governance & Compliance of Salesforce & Integrated Systems (First 12 Months)

Outcome:Over the first 12 months, contribute consistently to system improvement initiatives while supporting audits and governance standards with accuracy and reliability.

Impact:Keeps business systems scalable, compliant, and aligned with evolving business needs without introducing operational risk.

How:Assist with integrations, updates, and upgrades; participate in system audits and assessments; follow configuration standards; and maintain accurate documentation.

OBJECTIVE 3: Enable Users Through Clear Communication, Accurate Diagnosis & Effective Escalation (First 12 Months)

Outcome:Within one year, users clearly understand issue causes, resolution steps, and next actions, with fewer followups and faster endtoend resolution times.

Impact:Improves user confidence and accelerates issue resolution while reducing rework for senior administrators.

How:Communicate clearly in Zendesk, explain issues in nontechnical language, diagnose root causes, document findings thoroughly, and engage the right resources at the right time.

OBJECTIVE 4: Deliver Scalable, Disciplined Salesforce Configuration & Support Execution (First 12 Months)

Outcome:Reliably support Salesforce configuration components while meeting SLAs and managing high ticket volume effectively.

Impact:Ensures efficient operations for business teams and predictable, scalable support for the organization.

How:Troubleshoot configuration issues, prioritize work effectively, maintain detailed documentation, and consistently follow through on commitments.

Qualifications
  • Proven experience supporting Salesforce (Sales & Service Cloud) in a helpdesk or administrative environment
  • Strong troubleshooting and analytical problemsolving skills
  • Experience supporting integrated thirdparty applications
  • Ability to manage high ticket volumes while meeting SLAs
  • Clear, professional communication with nontechnical users
  • Strong customerservice mindset and attention to detail
  • 5+ years of increasingly responsible duties and functions in a Salesforce help-desk environment as an analyst or system admin.
  • 3+ years of experience in help desk support, including managing user and system settings.
  • 3+ years of experience supporting Salesforce-related projects, such as integrations, updates, and upgrades.
  • 3+ years of experience supporting Salesforce integrated third-party applications like Concur, Certinia, Pardot, and Gainsight.
  • Experience with support ticketing systems such as Zendesk, ServiceNow, or Jira.
  • Salesforce Certified Platform Administrator (formerly Admin 201 Certification).

PowerPlan is an EOE

Applicant Privacy Notice

Please note that this is a hybrid role that involves a combination of onsite work from our corporate office as well as work from home. While we strive to accommodate flexible working arrangements when sensible, there will be times when onsite work is required. This could include scheduled office days, team meetings, client meetings, or special events.

Employment Type: OTHER