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Entry Level Microsoft Intune Jobs in Atlanta, GA

BrightFarms Inc

Support Analyst, Cox Farms

Atlanta, GA · On-site

$44K - $70K/yr

Familiarity with Microsoft Intune or similar MDM platforms for device support * CompTIA A+ or equivalent entry-level IT certification * Experience supporting both on-site and remote users Culture ...

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Entry Level Microsoft Intune information

What is an entry level Microsoft Intune specialist?

An Entry Level Microsoft Intune specialist is a professional who assists organizations with the deployment, configuration, and management of Microsoft Intune, which is a cloud-based service for mobile device management (MDM) and mobile application management (MAM). This role typically involves helping set up device policies, enrolling devices, supporting end users, and ensuring data security through Intune. Entry-level specialists often work under the guidance of more experienced IT staff and may also collaborate with helpdesk teams to resolve issues related to device access and compliance.

What are the key skills and qualifications needed to thrive as an entry level Microsoft Intune specialist?

To thrive as an Entry Level Microsoft Intune specialist, you need foundational knowledge of device management, Windows operating systems, and basic networking concepts, often supported by a relevant IT degree or certification such as Microsoft Certified: Endpoint Administrator Associate. Familiarity with the Microsoft Intune platform, Azure Active Directory, and mobile device management (MDM) tools is typically required. Strong problem-solving skills, attention to detail, and effective communication are essential soft skills in this role. These skills and qualifications are crucial for ensuring secure, efficient device deployment and support within organizations leveraging cloud-based management solutions.

What are some common challenges faced by entry level Microsoft Intune professionals, and how can they be overcome?

Entry-level professionals working with Microsoft Intune often face challenges such as navigating the complexity of device management policies, understanding integration with other Microsoft 365 services, and keeping up with frequent platform updates. To overcome these challenges, it's helpful to actively participate in training sessions, leverage Microsoft's extensive online documentation, and seek mentorship from experienced team members. Collaborating closely with IT colleagues and regularly attending team meetings can also help you stay informed about best practices and real-world scenarios.

What is the difference between Entry Level Microsoft Intune vs Entry Level Mobile Device Management (MDM) Specialist?

AspectEntry Level Microsoft IntuneEntry Level Mobile Device Management (MDM) Specialist
CertificationsMicrosoft Certified: Endpoint Administrator Associate, Microsoft Intune FundamentalsCompTIA Security+, MDM-specific certifications
Work EnvironmentIT support teams, enterprise environments managing Windows and mobile devicesIT support, security teams managing mobile device policies across platforms
Industry UsageOrganizations using Microsoft 365, Windows, and Azure environmentsCompanies with diverse mobile device ecosystems requiring MDM solutions

Entry Level Microsoft Intune focuses on managing Windows and mobile devices within Microsoft-centric environments, often requiring specific certifications. Entry Level Mobile Device Management (MDM) Specialists handle broader mobile device security and policy enforcement across various platforms. Both roles are essential in enterprise IT, but Intune specialists typically work within Microsoft ecosystems, while MDM specialists may work across multiple device platforms.

What are the most commonly searched types of Microsoft Intune jobs in Atlanta, GA?

The most popular types of Microsoft Intune jobs in Atlanta, GA are:

What are popular job titles related to Entry Level Microsoft Intune jobs in Atlanta, GA?

For Entry Level Microsoft Intune jobs in Atlanta, GA, the most frequently searched job titles are:

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The top searched job categories for Entry Level Microsoft Intune jobs in Atlanta, GA are:

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Entry Level Microsoft Intune jobs near you

Support Analyst, Cox Farms

BrightFarms Inc

Atlanta, GA • On-site

$44K - $70K/yr

Full-time

Posted 13 days ago

Job description

About Cox Farms

Cox Farms, which operates in North America is part of the Cox Enterprises family of businesses and a pioneering leader in the Controlled Environment Agriculture (CEA) industry. Backed by Cox Enterprises’ long-standing commitment to building stronger businesses and a better world, Cox Farms is dedicated to revolutionizing food production through sustainable and innovative technology. Our cutting-edge facilities leverage advanced agronomic, production, and greenhouse systems to deliver fresh, high-quality produce to consumers year-round—minimizing environmental impact while maximizing resource efficiency.

As we continue to expand and innovate, we are seeking an experienced Support Analyst to deliver reliable, friendly IT support that keeps our team productive across all Cox Farms facilities.

Position Overview

Cox Farms is building a unified IT support team to serve employees across our facilities. The Support Analyst provides first and second-line IT support, resolving hardware, software, and connectivity issues for a distributed workforce that includes both office and operational/greenhouse staff. 

This is a customer-facing role that requires both technical competence and a genuine service mindset. You will be one of the primary faces of IT for our employees and will play an important role in building trust in the IT function as we continue to grow.

Key Responsibilities

  • Serve as first point of contact for IT support requests via phone, email, ticketing system, and walk-up
  • Diagnose and resolve hardware, software, and connectivity issues for Windows endpoints and Microsoft 365 applications
  • Manage tickets through the full lifecycle in the ITSM platform, including documentation, updates, and closure
  • Support device provisioning and setup for new hires and replacements per standard build processes
  • Assist with user onboarding and offboarding including account provisioning and device setup
  • Escalate complex issues to the appropriate infrastructure or security team with clear documentation
  • Contribute to the knowledge base by documenting solutions to recurring issues
  • Support audio/visual and conferencing equipment for meetings and conference rooms
  • Assist with physical IT tasks including equipment moves, cable management, and basic network patching

Required Qualifications

  • 1+ years of experience in an IT support, helpdesk, or technical support role
  • Working knowledge of Windows 10/11 and Microsoft 365 applications (Outlook, Teams, SharePoint)
  • Basic understanding of networking concepts: DNS, DHCP, Wi-Fi connectivity, and VPN
  • Experience working within a ticketing system and following support workflows
  • Strong communication skills and a patient, service-oriented approach to working with non-technical users
  • Ability to prioritize and manage multiple open issues simultaneously

Preferred Qualifications

  • Experience supporting users in a manufacturing, warehouse, or operational environment
  • Familiarity with Microsoft Intune or similar MDM platforms for device support
  • CompTIA A+ or equivalent entry-level IT certification
  • Experience supporting both on-site and remote users

Culture & Values at Cox Farms

At Cox Farms, we live out our Rooted Together culture:
 
  Our Purpose, Vision & Mission 

  • Purpose: Nourish the Planet 
  • Vision: To be the most trusted partner in food 
  • Mission: Delivering the world a reliable supply of healthy and sustainable food powered by our people 
  • Anthem: The Future of Food Grows Here 

Our Core Values
  At Cox Farms, our culture is Rooted Together. We live our values every day: 

  • Growth & Innovation – Always learning, improving, and finding better ways 
  • Responsibility (Ownership & Accountability) – Own results, act like owners 
  • Open & Honest (Transparency, Trust, Speaking Up) – We build trust through clarity, candor, and courage 
  • We Before Me (Collaboration, Care, Service) – Support our people, our partners, our communities, and the consumers we serve 
  • Safety – Safety in everything we do 

Employment Notice

This role will support all Cox Farms businesses. The employer for this role is BrightFarms Inc. and is an Equal Employment Opportunity employer. All qualified applicants/employees will receive consideration for employment without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity or expression, disability, veteran status, genetic information, or any other characteristic protected by law.

For roles based in the United States: Applicants must be authorized to work in the US without the need for employer sponsorship. For roles based in Canada: applicants must be legally eligible to work in Canada.