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Computer Support Jobs in Worcester, MA (NOW HIRING)

- Sr CAD Designer Job Summary: Hands-on designer responsible for creating electro-mechanical ... Provide product support from early concept, through product development and throughout production.

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Senior Teller

Blackstone, MA · On-site

$21 - $25/hr

Provide location assignments, computer support and cash as needed. * Function as the vault teller. Monitor cash levels and recommend cash orders. * Intervene with customer concerns on the teller line.

Showing results 41-60

Computer Support information

See Worcester, MA salary details

$13

$23

$39

How much do computer support jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for computer support in Worcester, MA is $23.50, according to ZipRecruiter salary data. Most workers in this role earn between $17.98 and $26.63 per hour, depending on experience, location, and employer.

What is a computer support specialist?

Computer support specialists are professionals who help individuals and organizations troubleshoot and resolve technical issues related to computer hardware, software, and networks. They provide assistance to users by diagnosing problems, guiding them through solutions, and sometimes repairing or upgrading equipment. These specialists may work in-person, over the phone, or via remote desktop tools, ensuring that users can use their technology effectively and efficiently.

What are the key skills and qualifications needed to thrive as a computer support specialist?

To thrive as a Computer Support Specialist, you need strong technical troubleshooting skills, knowledge of operating systems and hardware, and often a relevant associate degree or certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and diagnostic software is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What are the most common challenges faced by computer support professionals when assisting non-technical users?

One of the main challenges for Computer Support professionals is communicating technical information in a way that non-technical users can easily understand. This often requires patience, strong interpersonal skills, and the ability to quickly assess a user's level of familiarity with technology. Additionally, support staff must troubleshoot a wide range of hardware and software issues, sometimes remotely, which can make diagnosing problems more complex. Balancing multiple support requests and prioritizing urgent issues are also key aspects of the role.

What is the difference between Computer Support vs Network Technician?

AspectComputer SupportNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring routers/switches, network maintenance
Industry UsageIT support, customer service, small to medium businessesTelecommunications, large enterprise networks, data centers

Computer Support and Network Technician roles both involve technical skills, but Computer Support focuses on troubleshooting hardware and software issues for end-users, while Network Technicians specialize in maintaining and configuring network infrastructure. Both roles often require similar certifications and are essential in IT environments, but they serve different operational needs.

How do you become a computer support specialist?

To become a computer support specialist, individuals typically need a high school diploma or equivalent, along with technical knowledge of computer hardware, software, and operating systems. Many employers prefer candidates with postsecondary education or certifications such as CompTIA A+; strong problem-solving and communication skills are also important. Gaining experience through internships or entry-level IT roles can help build relevant skills for this career.

What are popular job titles related to Computer Support jobs in Worcester, MA?

For Computer Support jobs in Worcester, MA, the most frequently searched job titles are:

What cities near Worcester, MA are hiring for Computer Support jobs?

Cities near Worcester, MA with the most Computer Support job openings:

Infographic showing various Computer Support job openings in Worcester, MA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 22% Part Time, and 6% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $48,881 per year, or $23.5 per hour.

Cut List Job Processor/CAD Technician

Shirley, MA • On-site

Closets By Design
Interior Design Services • 201 - 500 employees

$20 - $25/hr

Full-time

Medical, Dental, Retirement, PTO

Posted 16 days ago


Closets By Design rating

6.0

Company rating: 6.0 out of 10

Based on 41 frontline employees who took The Breakroom Quiz


Job description

Responsive recruiter
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off

Cut List Job Processor/CAD Technician
Closets by Design is a nationally recognized leader in home organizing systems. We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry and more
Job Responsibilities:
  • Review sales designs to ensure that the design is compliant with the company's product offerings and installation requirements and limitations.
  • Define and work efficiently to resolve design questions.
  • Assemble an accurate cutlist that identifies all parts and machining requirements for the components required by the design using Cabinet Vision & other tools.
  • Complete the cutlist package and submit it in a time frame that is consistent with company standards and efficiency requirements.
  • Provide support to the Pricing, Production, and Installation Departments, as required.
  • Comply with all company policies and standards of behavior and performance.
  • Utilize CAD program to support the sales/production teams.

Essential Job Functions:
  • Quality - Develop and implement, with every job or project, a personal quality process that will ensure that all items required by the sales package design have been included in the cutlist. Specifically, all components purchased by the customer are included and all required machining, special orders, etc. are accurately specified.
  • Productivity - The Cutlist Job Processor is expected to produce a minimum of $40,000 in jobs per day after three-months of training. Thereafter, the Cutlist Job Processor is expected to continually seek methods for improving their daily output.
  • Continuous Improvement - The Cutlist Job Processor is expected to have a positive and proactive attitude towards meeting and surpassing the customers' expectations. The Cutlist Department's customers are: The Manufacturing Department, the Installation Department, and the End-User Customer. Each Cutlist Job Processor is to continuously seek out improved methods for reducing the time to complete jobs, ensuring the highest quality with each job, and that all customer expectations have been met or surpassed.

Minimum Preferred Requirements:
  • High School Diploma or equivalent required. College training preferred.
  • Must be familiar with computer usage and technology.
  • Drafting or design experience preferred.
  • Cabinet vision experience preferred.
  • Manufacturing experience preferred.
  • Typing of 40 WPM preferred.

Abilities Required:
  • Intermediate or above experience with Microsoft Excel.
  • CAD experience.

Closets by Design - Overview
  • Closets by Design is a nationally recognized leader in home organizing systems.
  • We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry and more.

Closets by Design- Our Values
  • Serve Others
  • Be a Problem Solver
  • Trust the Process

Compensation: $20.00 - $25.00 per hour
Since 1982, we've built a reputation of integrity as the industry leader in customer service and total customer satisfaction. From our no obligation in-home consultation, custom tailored designs and the highest quality product construction, our products simply offer the best value in the industry.
Join a company with over 40 years of strong brand identity.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Closets By Design Corporate.

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