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Computer Support Jobs in Worcester, MA (NOW HIRING)

CAD Detailer (Production Design) Location: Northbridge, MA Compensation: $70,000- $80,000 ... Partner with carpentry, production, and warehouse teams to support execution * Revise drawings ...

CAD Detailer (Production Design) Location: Northbridge, MA Compensation: $70,000- $80,000 ... Partner with carpentry, production, and warehouse teams to support execution * Revise drawings ...

... looking for online Computer Programming tutors nationally. As a tutor on the Varsity Tutors ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Sika Corporation is committed to a work environment that supports, inspires, and respects all individuals that apply. As an equal opportunity employer Sika will consider all qualified applicants ...

... looking for online Computer Programming tutors nationally. As a tutor on the Varsity Tutors ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Sika Corporation is committed to a work environment that supports, inspires, and respects all individuals that apply. As an equal opportunity employer Sika will consider all qualified applicants ...

Sika Corporation is committed to a work environment that supports, inspires, and respects all individuals that apply. As an equal opportunity employer Sika will consider all qualified applicants ...

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Computer Support information

See Worcester, MA salary details

$13

$23

$39

How much do computer support jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for computer support in Worcester, MA is $23.50, according to ZipRecruiter salary data. Most workers in this role earn between $17.98 and $26.63 per hour, depending on experience, location, and employer.

What is a computer support specialist?

Computer support specialists are professionals who help individuals and organizations troubleshoot and resolve technical issues related to computer hardware, software, and networks. They provide assistance to users by diagnosing problems, guiding them through solutions, and sometimes repairing or upgrading equipment. These specialists may work in-person, over the phone, or via remote desktop tools, ensuring that users can use their technology effectively and efficiently.

What are the key skills and qualifications needed to thrive as a computer support specialist?

To thrive as a Computer Support Specialist, you need strong technical troubleshooting skills, knowledge of operating systems and hardware, and often a relevant associate degree or certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and diagnostic software is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What are the most common challenges faced by computer support professionals when assisting non-technical users?

One of the main challenges for Computer Support professionals is communicating technical information in a way that non-technical users can easily understand. This often requires patience, strong interpersonal skills, and the ability to quickly assess a user's level of familiarity with technology. Additionally, support staff must troubleshoot a wide range of hardware and software issues, sometimes remotely, which can make diagnosing problems more complex. Balancing multiple support requests and prioritizing urgent issues are also key aspects of the role.

What is the difference between Computer Support vs Network Technician?

AspectComputer SupportNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring routers/switches, network maintenance
Industry UsageIT support, customer service, small to medium businessesTelecommunications, large enterprise networks, data centers

Computer Support and Network Technician roles both involve technical skills, but Computer Support focuses on troubleshooting hardware and software issues for end-users, while Network Technicians specialize in maintaining and configuring network infrastructure. Both roles often require similar certifications and are essential in IT environments, but they serve different operational needs.

How do you become a computer support specialist?

To become a computer support specialist, individuals typically need a high school diploma or equivalent, along with technical knowledge of computer hardware, software, and operating systems. Many employers prefer candidates with postsecondary education or certifications such as CompTIA A+; strong problem-solving and communication skills are also important. Gaining experience through internships or entry-level IT roles can help build relevant skills for this career.

What are popular job titles related to Computer Support jobs in Worcester, MA?

For Computer Support jobs in Worcester, MA, the most frequently searched job titles are:

What cities near Worcester, MA are hiring for Computer Support jobs?

Cities near Worcester, MA with the most Computer Support job openings:

Infographic showing various Computer Support job openings in Worcester, MA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 22% Part Time, and 6% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $48,881 per year, or $23.5 per hour.

CAD Detailer

Worcester, MA

JCSI
Recruiting and Staffing Services • 51 - 200 employees

$70K - $80K/yr

Full-time

Posted 24 days ago


Key responsibilities

  • Translate conceptual 3D exhibit designs into detailed, production-ready CAD drawings and models

  • Develop structural layouts including dimensions, materials, connection points, and hardware specifications

  • Partner with carpentry, production, and warehouse teams to support execution


Job description

CAD Detailer (Production Design)

Location: Northbridge, MA

Compensation: $70,000- $80,000- commensurate with experience.

Overview

We are seeking a highly motivated CAD Detailer to play a critical role in transforming creative exhibit concepts into real-world, buildable structures.

This position sits at the intersection of design and production—taking pre-developed 3D concepts and translating them into accurate, production-ready drawings used for fabrication.

While this is not a traditional design or engineering role, it requires strong practical problem-solving and build-focused thinking. The ideal candidate understands how things are physically constructed and can contribute ideas that improve feasibility, durability, and execution.

This is a hands-on, fast-paced role where success is defined by your ability to deliver accurate work quickly in support of production timelines.

Key Responsibilities

  • Translate conceptual 3D exhibit designs into detailed, production-ready CAD drawings and models
  • Develop structural layouts including dimensions, materials, connection points, and hardware specifications
  • Prepare part files for CNC cutting and fabrication
  • Collaborate closely with designers to ensure design intent is maintained while improving buildability
  • Provide input and suggestions on design adjustments to enhance functionality, efficiency, and structural integrity
  • Partner with carpentry, production, and warehouse teams to support execution
  • Revise drawings based on real-time feedback, timelines, and production needs
  • Ensure all work is accurate, feasible, and optimized for fabrication and assembly

Required Qualifications

  • Strong experience with 3D CAD modeling (AutoCAD or similar required)
  • Proven ability to translate conceptual designs into buildable structures
  • Experience working with wood and/or metal fabrication (wood preferred)
  • Familiarity with CNC file preparation and manufacturing processes
  • Hands-on understanding of construction, fabrication, or production environments
  • Strong attention to detail and problem-solving skills
  • Ability to work quickly and accurately under tight deadlines
  • Stable work history with demonstrated commitment in prior roles

Preferred Qualifications

  • Experience in trade shows, exhibits, or temporary structures (highly preferred)
  • Background in millwork, custom woodworking, or similar fabrication industries
  • Experience with permanent installations (e.g., museums, corporate interiors, retail environments)
  • Experience preparing part files for CNC cutting
  • Prior collaboration with both creative/design and production teams
  • Additional experience with metal fabrication is a plus

What We’re Looking For

  • Candidates with direct exhibit or trade show experience are ideal
  • Candidates without exhibit experience will be considered if they have strong 3D modeling and fabrication knowledge
  • Experience in adjacent industries (millwork, museum exhibits, permanent installs, interiors) is highly transferable
  • A practical, build-focused mindset—someone who understands how designs come to life physically
  • Someone who can contribute ideas and solutions—not just execute instructions

About the Company

Our client is a well-established, full-service experiential marketing and exhibit solutions company with decades of experience delivering high-impact, custom-built environments for leading brands.

They specialize in transforming creative concepts into immersive, real-world experiences through integrated design, engineering, and fabrication capabilities. Known for their craftsmanship and collaborative approach, the team operates in a fast-paced environment supporting trade shows and live events across a wide range of industries.