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Computer Support Jobs in Kentucky (NOW HIRING)

Systems Solutions

IT Service Engineer

Paducah, KY · On-site

We offer our small and mid-size business clients cutting-edge network support services, and we deliver great results - using the most advanced tools and computer support technologies available ...

K and K Technical Group, Inc.

Cad Operator

Georgetown, KY · On-site

$17.50 - $24.25/hr

CAD Operator - Digital Engineering Location: Georgetown, KY Department: Battery Pack Production ... Maintain and support digital twin models using laser scanning and point cloud data. * Develop and ...

K&K Technical

Cad Operator

Georgetown, KY · On-site

CAD Operator - Digital Engineering Location: Georgetown, KY Department: Battery Pack Production ... Maintain and support digital twin models using laser scanning and point cloud data. * Develop and ...

Isco Industries

CAD Engineer

Louisville, KY · On-site

Perform other tasks as required to support team and project objectives. Base Qualifications and Competencies * Technical Skills: Proficient knowledge of Autodesk Inventor or similar 3D CAD software ...

ISCO Industries

CAD Engineer

Louisville, KY · On-site

Perform other tasks as required to support team and project objectives. Base Qualifications and Competencies * Technical Skills: Proficient knowledge of Autodesk Inventor or similar 3D CAD software ...

Stantec

Structural CAD Manager

Lexington, KY · On-site

From local bridge rehabilitations that support our communities to iconic bridge designs that define ... A Structural CAD Manager will perform a variety of tasks which may include CAD team leadership ...

Stantec

Structural CAD Manager

Lexington, KY · On-site

From local bridge rehabilitations that support our communities to iconic bridge designs that define ... A Structural CAD Manager will perform a variety of tasks which may include CAD team leadership ...

Stantec

Structural CAD Manager

Lexington, KY · On-site

From local bridge rehabilitations that support our communities to iconic bridge designs that define ... A Structural CAD Manager will perform a variety of tasks which may include CAD team leadership ...

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How much do computer support jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for computer support in Kentucky is $20.46, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $23.17 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Computer Support Specialist, and why are they important?

To thrive as a Computer Support Specialist, you need strong technical troubleshooting skills, knowledge of operating systems and hardware, and often a relevant associate degree or certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and diagnostic software is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What are the most common challenges faced by Computer Support professionals when assisting non-technical users?

One of the main challenges for Computer Support professionals is communicating technical information in a way that non-technical users can easily understand. This often requires patience, strong interpersonal skills, and the ability to quickly assess a user's level of familiarity with technology. Additionally, support staff must troubleshoot a wide range of hardware and software issues, sometimes remotely, which can make diagnosing problems more complex. Balancing multiple support requests and prioritizing urgent issues are also key aspects of the role.

What are computer support specialists?

Computer support specialists are professionals who help individuals and organizations troubleshoot and resolve technical issues related to computer hardware, software, and networks. They provide assistance to users by diagnosing problems, guiding them through solutions, and sometimes repairing or upgrading equipment. These specialists may work in-person, over the phone, or via remote desktop tools, ensuring that users can use their technology effectively and efficiently.

What is the difference between Computer Support vs Network Technician?

AspectComputer SupportNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring routers/switches, network maintenance
Industry UsageIT support, customer service, small to medium businessesTelecommunications, large enterprise networks, data centers

Computer Support and Network Technician roles both involve technical skills, but Computer Support focuses on troubleshooting hardware and software issues for end-users, while Network Technicians specialize in maintaining and configuring network infrastructure. Both roles often require similar certifications and are essential in IT environments, but they serve different operational needs.

What are popular job titles related to Computer Support jobs in Kentucky? For Computer Support jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Computer Support jobs in Kentucky look for? The top searched job categories for Computer Support jobs in Kentucky are:
What cities in Kentucky are hiring for Computer Support jobs? Cities in Kentucky with the most Computer Support job openings:
Computer Support jobs near you
IT Service Engineer

IT Service Engineer

Systems Solutions

Paducah, KY • On-site

Full-time

Posted 17 days ago

Job description

Tired of your resume getting ghosted by AI? Same. That's why we review every application by hand, because you're more than just a keyword.

At Systems Solutions, a New Charter Company, we are seeking an IT Service Engineer in the Paducah area (in other companies this person could hold the title of IT Support Engineer, Technical Support Engineer, IT Systems Engineer) to deliver Level 1 and Level 2 remote and onsite IT support to end users.
In this role, you will support end users and client environments by troubleshooting Microsoft platforms, managing tickets in a ticketing system, and collaborating with internal teams to resolve technical issues across hardware, software, and networking systems.
To be successful in this role, you will diagnose and resolve technical issues across Windows environments, networking systems, and business applications while maintaining accurate documentation and ensuring high levels of client satisfaction through clear and responsive communication.

General Job Duties Include:

  • Deliver Level 1 and Level 2 remote and onsite technical support to end users
  • Provide exceptional customer service across all client interactions
  • Collaborate effectively within a team environment to resolve support issues
  • Support and implement business-grade IT hardware and software solutions
  • Manage tickets within a ticketing system, maintaining an organized ticket queue
  • Maintain up-to-date, accurate, and thorough client documentation
  • Log all troubleshooting steps and resolutions clearly and concisely
  • Ensure a high level of client satisfaction through responsive communication
  • Keep clients informed on ticket status and next steps
  • Stay current with relevant IT certifications and training


Required Experience:

  • 2+ years of experience in a help desk, desktop support, or IT support role
  • Proficiency with Windows desktop and server operating systems
  • Experience with Microsoft 365 administration and Active Directory
  • Understanding of networking concepts: TCP/IP, DNS, DHCP, LAN/WAN
  • Experience diagnosing and resolving hardware-related issues


Preferred Experience:

  • Familiarity with IT security practices including malware removal and phishing response
  • Experience with printers, scanners, and peripheral devices
  • Basic knowledge of Apple, macOS, and iOS platforms
  • Ability to quickly learn and support diverse business applications
  • Associate or Bachelor's degree in a technology-related field
  • 1-3 years of customer service experience

Systems Solutions has maintained long-term relationships with clients to help create better efficiencies and higher productivity. We create unique solutions that suit our clients' requirements and budget. Part of the Systems Solutions' advantage is our storied and prolific vendor relationships. With industry leaders like VMware, SonicWall, Cisco, Microsoft and IBM on your side, there's no technology problem we can't handle for you.
We're an established company that has been in business for more than 30 years. We offer our small and mid-size business clients cutting-edge network support services, and we deliver great results - using the most advanced tools and computer support technologies available, delivered by experienced, certified professionals. You will have the opportunity to work on a championship team, with some of the best and brightest individuals in the industry.
Systems Solutions invests in employees to encourage growth and long-term employment relationships. With these core thoughts in mind, Systems Solutions has focused on building a forward-looking atmosphere from the ground up. We strive to provide a positive experience for everyone all the time. Our relationships with our employees as well as our clients are founded on honesty and integrity.

SSI is committed to creating an inclusive environment and is proud to be an equal opportunity employer. SSI recruits, employs, trains, compensates, and promotes regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

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