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Computer Support Jobs in Kentucky (NOW HIRING)

Pomeroy

Service Desk Analyst Level 1

Hebron, KY · Remote

$17/hr

D. * One or more years of technical training in computer support preferred * Two or more years of technical or customer support experience * Experience working with company products and operating ...

Pomeroy Technologies

Service Desk Analyst Level 1

Hebron, KY · On-site

$19.75 - $27/hr

D. * One or more years of technical training in computer support preferred * Two or more years of technical or customer support experience * Experience working with company products and operating ...

U.S. Navy

Computer Field Technician

Munfordville, KY · On-site

$14.75 - $17.75/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

U.S. Navy

Computer Field Technician

Georgetown, KY · On-site

$17.25 - $20.75/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

U.S. Navy

Computer Field Technician

Hopkinsville, KY · On-site

$19 - $23/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

U.S. Navy

Computer Field Technician

Owensboro, KY · On-site

$18.75 - $22.75/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

U.S. Navy

Computer Field Technician

Tompkinsville, KY · On-site

$15.25 - $18.25/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

U.S. Navy

Computer Field Technician

Elsmere, KY · On-site

$18.75 - $22.75/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

U.S. Navy

Computer Field Technician

Owingsville, KY · On-site

$15.50 - $18.75/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

U.S. Navy

Computer Field Technician

Audubon Park, KY · On-site

$17.50 - $21/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

U.S. Navy

Computer Field Technician

La Grange, KY · On-site

$18 - $21.75/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

U.S. Navy

Computer Field Technician

Mayfield, KY · On-site

$16.25 - $19.75/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

U.S. Navy

Computer Field Technician

Livermore, KY · On-site

$18.25 - $22/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

U.S. Navy

Computer Field Technician

Dayton, KY · On-site

$18.50 - $22.50/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

U.S. Navy

Computer Field Technician

Elkton, KY · On-site

$18 - $21.75/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

U.S. Navy

Computer Field Technician

Beattyville, KY · On-site

$15.75 - $19/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

U.S. Navy

Computer Field Technician

Morehead, KY · On-site

$16.75 - $20.25/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

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All JobsComputer Support JobsComputer Support Jobs in Kentucky

Computer Support information

See Kentucky salary details

$12

$20

$34

How much do computer support jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for computer support in Kentucky is $20.46, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $23.17 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Computer Support Specialist, and why are they important?

To thrive as a Computer Support Specialist, you need strong technical troubleshooting skills, knowledge of operating systems and hardware, and often a relevant associate degree or certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and diagnostic software is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What jobs pay 4000 a week without a degree?

Computer support roles typically do not pay $4,000 a week without specialized experience or certifications. High-paying tech jobs such as software developers, network administrators, or cybersecurity specialists may reach that level, often requiring relevant skills, certifications, or extensive experience rather than a formal degree alone.

Which IT job is most in demand?

Computer support roles, such as help desk technicians and technical support specialists, are among the most in demand IT jobs due to ongoing needs for troubleshooting, customer service, and system maintenance. These positions often require strong communication skills and knowledge of operating systems, networking, and common software tools, with certifications like CompTIA A+ enhancing employability.

What is the difference between Computer Support vs Network Technician?

AspectComputer SupportNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring routers/switches, network maintenance
Industry UsageIT support, customer service, small to medium businessesTelecommunications, large enterprise networks, data centers

Computer Support and Network Technician roles both involve technical skills, but Computer Support focuses on troubleshooting hardware and software issues for end-users, while Network Technicians specialize in maintaining and configuring network infrastructure. Both roles often require similar certifications and are essential in IT environments, but they serve different operational needs.

What are computer support specialists?

Computer support specialists are professionals who help individuals and organizations troubleshoot and resolve technical issues related to computer hardware, software, and networks. They provide assistance to users by diagnosing problems, guiding them through solutions, and sometimes repairing or upgrading equipment. These specialists may work in-person, over the phone, or via remote desktop tools, ensuring that users can use their technology effectively and efficiently.

Is helpdesk a good entry level IT job?

Helpdesk positions in computer support are common entry-level IT jobs that involve troubleshooting hardware and software issues, providing technical assistance, and using tools like ticketing systems. They offer opportunities to develop customer service skills, technical knowledge, and certifications such as CompTIA A+ that can lead to advanced IT roles.

What are the most common challenges faced by Computer Support professionals when assisting non-technical users?

One of the main challenges for Computer Support professionals is communicating technical information in a way that non-technical users can easily understand. This often requires patience, strong interpersonal skills, and the ability to quickly assess a user's level of familiarity with technology. Additionally, support staff must troubleshoot a wide range of hardware and software issues, sometimes remotely, which can make diagnosing problems more complex. Balancing multiple support requests and prioritizing urgent issues are also key aspects of the role.

Is AI replacing tech support?

Computer support roles involve troubleshooting and resolving technical issues, and AI tools are increasingly used to automate routine tasks such as password resets and basic troubleshooting. However, human support specialists are still essential for complex problems, customer communication, and personalized assistance, making AI a complement rather than a complete replacement in the field.
What are popular job titles related to Computer Support jobs in Kentucky? For Computer Support jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Computer Support jobs in Kentucky look for? The top searched job categories for Computer Support jobs in Kentucky are:
What cities in Kentucky are hiring for Computer Support jobs? Cities in Kentucky with the most Computer Support job openings:
Computer Support jobs near you
Infographic showing various Computer Support job openings in Kentucky as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution, with an average salary of $42,547 per year, or $20.5 per hour.
Service Desk Analyst Level 1

Service Desk Analyst Level 1

Pomeroy

Hebron, KY • Remote

$17/hr

Full-time

Posted 2 days ago

Job description

This position is 100% remote, M-F 11am-8pm EST with a pay of: $17/hr.

General Function:

The Service Desk Analyst I will provide first line support for clients. Will be responsible for following standard processes and be required to document and resolve technical issues relating to hardware, software, network, or general computer usage.

Essential Duties & Responsibilities:

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position.

  • Provide exceptional and professional customer service to our clients
  • Log all client contacts - calls, emails, web forms, chat sessions, or voicemails - into the appropriate service management tool
  • Troubleshoot, diagnose and resolve application issues following standard operating procedures and using knowledge support tools
  • Initiate and facilitate the following ITIL processes: Incident Management, Request Fulfillment, Access Management, Problem Management, and Knowledge Management
  • As Escalation Management process describes, route tickets that cannot be resolved at the desk to appropriate assignment or resolver groups
  • Collaborate effectively with other service desk team members
  • Participate in ongoing training for service desk operations
  • Work on projects or tasks assigned by leadership
Required Skills:

Basic Qualifications

  • High school diploma or G.E.D.
  • One or more years of technical training in computer support preferred
  • Two or more years of technical or customer support experience
  • Experience working with company products and operating systems
  • Experience with solving computer related problems
  • Experience working with company escalation policy

Other Qualifications

  • Interpersonal skills to interact with customers and team members
  • Good communication skills
  • Organization skills to balance and prioritize work
  • Analytical and problem-solving skills
  • Ability to work in a remote team environment

As a condition of eligibility to work remotely, Pomeroy requires:

1. Access to high-speed internet with a minimum 15 Mbps download speed and minimum 15 Mbps upload speed.

2. A dedicated work area that is free from distraction and allows security for customer/client information.

3. Use of Pomeroy/client issued desktops/laptops only. Personally owned peripheral devices (monitors, keyboards, mouse, etc.) may be used, providing they are compatible with Pomeroy's equipment.

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