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Computer Support Technician Jobs in Houston, TX (NOW HIRING)

Inserso

Network Support Technician

Spring, TX · On-site

Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide ... computer languages, operating systems, database/DBMS, and middleware. Required Skills/Experience:

Inserso

Network Support Technician

The Woodlands, TX · On-site

Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide ... computer languages, operating systems, database/DBMS, and middleware. Required Skills/Experience:

Qcells

Help Desk Support Technician

Houston, TX · On-site

$19 - $25.75/hr

Help Desk Support Technician Department: Process Innovation - IT Operations Location: Houston, TX ... Install, configure, and deploy computer software, hardware, networks, and peripheral equipment.

1 Resource Group

Process Support Technician

Baytown, TX · On-site

$18/hr

As a Process Support Technician, you will play a vital role as a member of the production team in ... Ability to read printed materials and written information on the computer screen is required. Must ...

Qcells

Help Desk Support Technician

Houston, TX · On-site

$19 - $25.75/hr

Help Desk Support Technician Department: Process Innovation - IT Operations Location: Houston, TX ... REQUIRED QUALIFICATIONS • High school diploma or equivalent; bachelor's degree in computer ...

1 Resource Group

Process Support Technician

Baytown, TX · On-site

$18/hr

As a Process Support Technician, you will play a vital role as a member of the production team in ... Ability to read printed materials and written information on the computer screen is required. Must ...

1 Resource Group

Process Support Technician

Baytown, TX · On-site

$18/hr

As a Process Support Technician, you will play a vital role as a member of the production team in ... Ability to read printed materials and written information on the computer screen is required. Must ...

Ovation Workplace Services Inc.

Be Seen First

Desktop Support Technician

Houston, TX · On-site

$40K - $47K/yr

POSITION DESCRIPTION Desktop Support Technician Department: Information Technology | FLSA ... Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field;

Worldwide TechServices

Dynamic PC Support

Houston, TX · On-site

$17/hr

The Dynamic PC Support is a position that performs tasks related to the repair of a variety of ... Ability to lift and or move various computer equipment up to 50 lbs * Must own a basic repair tool ...

Worldwide TechServices

Dynamic PC Support

Houston, TX · On-site

The Dynamic PC Support is a position that performs tasks related to the repair of a variety of ... Ability to lift and or move various computer equipment up to 50 lbs * Must own a basic repair tool ...

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All JobsComputer Support Technician JobsComputer Support Technician Jobs in Houston, TX

Computer Support Technician information

See Houston, TX salary details

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How much do computer support technician jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for computer support technician in Houston, TX is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $23.61 per hour, depending on experience, location, and employer.

What is a computer support technician?

A computer support technician helps individuals and businesses set up computer networks or systems and troubleshoot issues. Their duties require excellent problem-solving and communication skills, which are useful when dealing with clients with less technical knowledge. Educational requirements vary, but an associate or bachelor’s degree in computer science or a related field is desirable. Software companies such as Oracle and Microsoft provide additional certifications that increase marketability as a job seeker. Some positions involve working hands-on with computer equipment. Hours are generally full-time, though some computer support technicians work on an on-call basis.

What are the key skills and qualifications needed to thrive as a computer support technician?

To thrive as a Computer Support Technician, you need a solid understanding of computer hardware, software troubleshooting, and networking basics, often supported by an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and operating systems such as Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help technicians effectively assist users and resolve technical issues. These skills and qualities are crucial for minimizing downtime, ensuring user satisfaction, and maintaining efficient IT operations.

What are some common challenges computer support technicians face, and how can they effectively address them?

Computer Support Technicians often encounter challenges such as troubleshooting complex hardware or software issues under time constraints, addressing a wide range of user skill levels, and managing multiple support requests simultaneously. To effectively address these challenges, it's important to prioritize tasks, use systematic diagnostic approaches, and develop strong communication skills to explain solutions clearly to users. Continuous learning and staying updated on the latest technology trends also help technicians resolve issues efficiently and provide excellent service.

What is the difference between Computer Support Technician vs Network Support Specialist?

AspectComputer Support TechnicianNetwork Support Specialist
CertificationsA+ Certification, CompTIA ITF+CCNA, CompTIA Network+
Work EnvironmentHelp desks, onsite support, user devicesNetwork infrastructure, servers, routers
Employer & Industry UsageIT service providers, corporate IT departmentsTelecommunications, large enterprises, data centers

While both roles involve technical support, Computer Support Technicians primarily assist end-users with hardware and software issues, whereas Network Support Specialists focus on maintaining and troubleshooting network infrastructure. The roles often overlap in certifications and work environments, but their core responsibilities differ based on the scope of support provided.

Are computer support technicians in demand?

Computer support technicians are in steady demand due to ongoing reliance on technology across industries. They typically need strong troubleshooting skills and certifications like CompTIA A+ to qualify for many roles, which are available in various sectors including healthcare, education, and business. Employment growth for this role is expected to be consistent as organizations continue to upgrade and maintain their IT infrastructure.
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Cities near Houston, TX with the most Computer Support Technician job openings:

Computer Support Technician jobs near you
Infographic showing various Computer Support Technician job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $43,338 per year, or $20.8 per hour.

Network Support Technician

Inserso

Spring, TX • On-site

Full-time

Re-posted 23 days ago

Job description

Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide. This position provides onsite and remote Tier 2 support that requires prompt action and quick resolution of user IT issues to minimize downtime. These IT issues include hardware, software, applications, network diagnostics, cloud and other IT services, as requested.
The Network Support Technician reports to an Area Technical Lead and provides IT Field Operations (ITFO) support for 24x7 LANs and associated applications, peripherals, connectivity, and end-users in a Service Desk supported Tier II environment. This position relies on instructions and pre-established guidelines to perform the functions of the job while working independently and/or under immediate supervision. A certain degree of creativity and latitude is required.
Responsibilities:
  • Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units.
  • Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors.
  • Provide support of mobile and wireless devices to include smartphones, tablets, and hotspots.
  • Assist in testing, applying, and maintaining server configurations and related security patches.
  • Assist in maintaining and checking the health of systems and backups to include restore testing.
  • Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets.
  • Update tickets following documentation templates and/or guidelines to ensure quality requirements are met.
  • Provide daily, weekly, and monthly activity reports describing activities accomplished in a timely manner.
  • Provide inventory support and input to the provided inventory system for the customer.
  • Responsible for installing and maintaining video teleconferencing infrastructure to include assisting with user requests.
  • Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events.
  • Conduct or provide new equipment deployments and/or requested deployment support.
  • Provide cabling support and run cables within data centers, LAN rooms and remote wiring closets.
  • Analyzes functional business requirements and design specifications for functional activities.
  • Effectively contribute to technical discussions and develop and present required briefing materials to ensure the customer's needs are met.
  • Should provide identification/fixing for the problems within existing systems design/implementation of new systems, enhances the existing systems and participates in analysis, design, and new construction of next generation IT systems.
  • Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team and COTS products.
  • Must possess experience of system engineering in one or more areas including telecommunications concepts, computer languages, operating systems, database/DBMS, and middleware.
Required Skills/Experience:
  • Must be a U.S. Citizen and pass the DHS Employment Eligibility Verification process.
  • Associate Degree or equivalent experience.
  • 1+ years' of IT-related support experience, preferably in a helpdesk or customer support role.
  • Demonstrated ability to troubleshoot and resolve desktop, network, or other IT issues.
  • General knowledge network products and systems.
  • Experience in a rapid paced, time sensitive, high-quality environment.
  • Must have excellent team skills and collaboration skills.
  • Attention to detail and follow-through.
  • Ability to work with minimal supervision.
  • Must pass Motor Vehicle Records check as this position is classified as a "Regular Driver" and overnight travel may be required (Actual travel percentage varies based upon location but is typically less than 20%). Must maintain a state of travel readiness required to take prompt action on support requests which may require local and/or overnight travel to Government locations (Local short notice travel to customer sites is common, extended overnight and air travel is typically less than 5% per year).
  • Must be comfortable working in a Law Enforcement environment which may consist of locations similar to detention facilities, prisons, or jails.
  • If the position requires you to enter certain facilities, you may be required to wear personal protective equipment and adhere to social distancing requirements.
Preferred Skills/Experience:
  • Prior experience of IT support in an Enterprise environment (10,000+ end-users).
  • Possesses and applies expertise on multiple complex work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks.
  • Ability to apply a comprehensive knowledge across key tasks and high impact assignments.
  • Experience evaluating system performance results and recommending improvements or optimizations.
  • Experience performing IT hardware repairs and installing replacement parts.
  • Experience planning and leading technology assignments and projects.
  • Prior hands-on experience with the setup, configuration and administration of servers and backups.
  • Experience functioning as a technical expert across multiple project assignments.
  • ITIL v4, MCSE, A+, Security+, Network+, or other relevant certifications.
Physical and/or Mental Qualifications:
  • Effectively communicate with customers, stakeholders, and technical specialists.
  • This work requires that an individual position themselves to access computer and related equipment connections and be able to transport objects or equipment weighing up to 50 lbs.
EOE, including Disability/Vets.
Reasonable accommodation will be made for qualified individuals with a disability, where such accommodation will not impose an undue hardship during the application process and on the job.

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