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Computer Support Specialist Jobs in Springfield, MA

Manufacturing Inc

IT Support Specialist

Brookfield, MA · On-site

$25 - $29/hr

The IT Support Specialist is a critical, hands-on role responsible for ensuring the seamless operation of our IT infrastructure and providing direct technical support to our team members at our ...

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All JobsComputer Support Specialist JobsComputer Support Specialist Jobs in Springfield, MA

Computer Support Specialist information

See Springfield, MA salary details

$15

$26

$41

How much do computer support specialist jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for computer support specialist in Springfield, MA is $26.55, according to ZipRecruiter salary data. Most workers in this role earn between $21.30 and $29.71 per hour, depending on experience, location, and employer.

What jobs pay $2000 a day?

High-paying jobs that can reach $2000 a day often include specialized roles such as senior software engineers, IT consultants, or cybersecurity experts, especially those with advanced certifications and extensive experience. These positions typically require advanced skills, a strong professional reputation, and often involve consulting, contract work, or leadership responsibilities in technology or finance sectors.

What is a computer support specialist?

A computer support specialist is a professional who helps users troubleshoot and resolve hardware and software issues. They often provide technical assistance via phone, email, or in person and may use tools like remote access software. Strong problem-solving skills and knowledge of operating systems and networks are essential for this role.

What is the difference between Computer Support Specialist vs Network Technician?

AspectComputer Support SpecialistNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshootingNetwork infrastructure, server rooms, cabling
Job FocusHardware/software support, user assistanceNetwork setup, maintenance, troubleshooting
Industry UsageIT support, customer service rolesNetworking companies, ISPs, large organizations

While both roles involve technical skills, Computer Support Specialists primarily assist end-users with hardware and software issues, whereas Network Technicians focus on maintaining and troubleshooting network infrastructure. The certifications and work environments overlap but differ in technical focus and daily tasks.

What are Computer Support Specialists?

Computer Support Specialists are professionals who assist users and organizations with troubleshooting, maintaining, and optimizing computer systems and networks. They provide technical support either directly to end users or to other IT staff within an organization. Their duties can include resolving hardware and software issues, installing and configuring technology, and offering guidance on best practices for computer usage. Computer Support Specialists play a critical role in ensuring the smooth operation of technology within businesses and households.

What Is a Computer Support Specialist?

Computer support specialists, also called help desk technicians, assist and solve software and network challenges of organizations and direct users. As a computer support specialist, employees of your company or direct users of your system's services may seek advice and troubleshooting help from you to resolve their technical issues. You may provide assistance over the phone or internet, or if the network users are local, you may offer hands-on support in person to solve IT problems. Duties may include removing computer viruses, setting up new accounts, uploading software, or removing old programs.

What jobs pay $10,000 a month without a degree?

A Computer Support Specialist typically does not earn $10,000 a month without advanced experience or certifications. High-paying roles in tech often require specialized skills, certifications, or experience, such as in cybersecurity, cloud computing, or software development. Most jobs paying this level of income without a degree are in sales, entrepreneurship, or highly skilled freelance work.

What jobs in the US pay 300,000 a year?

For a Computer Support Specialist, earning $300,000 annually is uncommon, as this role typically has a median salary well below that figure. High-paying tech roles such as software engineers, IT directors, or cybersecurity managers with extensive experience and advanced certifications can reach or exceed this level, especially in senior or executive positions. These roles often require specialized skills, leadership responsibilities, and sometimes work in high-demand industries or large organizations.

What are the key skills and qualifications needed to thrive as a Computer Support Specialist, and why are they important?

To thrive as a Computer Support Specialist, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically an associate degree or relevant certifications such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and operating systems like Windows and macOS is commonly required. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges. These skills ensure efficient resolution of IT issues, high user satisfaction, and smooth organizational operations.

What are some common challenges Computer Support Specialists face when troubleshooting remote user issues?

Computer Support Specialists often encounter difficulties when assisting remote users, such as limited visibility into the user's environment, varying levels of user technical proficiency, and potential communication barriers. Troubleshooting remotely may require guiding users through complex steps verbally or using remote access tools, which can be time-consuming and sometimes frustrating. To succeed, specialists must be patient, resourceful, and skilled at explaining technical concepts clearly, ensuring users feel supported and issues are resolved efficiently.
More about Computer Support Specialist jobs
What are popular job titles related to Computer Support Specialist jobs in Springfield, MA? For Computer Support Specialist jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Computer Support Specialist jobs in Springfield, MA look for? The top searched job categories for Computer Support Specialist jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Computer Support Specialist jobs? Cities near Springfield, MA with the most Computer Support Specialist job openings:
Computer Support Specialist jobs near you
Infographic showing various Computer Support Specialist job openings in Springfield, MA as of June 2026, with employment types broken down into 93% Full Time, 6% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $55,223 per year, or $26.5 per hour.
Recovery Support Specialist

Recovery Support Specialist

Boca Recovery Center

Springfield, MA • On-site

$16 - $20/hr

Full-time

Medical, Retirement, PTO

Posted 5 days ago

Job description

Recovery Support Specialist (RSS)

Boca Recovery Center Website

Location: On Site - Springfield, MA
Department: Operations

SHIFT : Full Time - 1st, 2nd, and 3rd.
Reports to: DOO
Salary: Competitive, based on experience and qualifications

About Boca Recovery Center

Founded in 2016, Boca Recovery Center is a nationally recognized addiction treatment provider specializing in substance use disorders and co-occurring mental health conditions. With locations in Florida, New Jersey, Indiana, and Massachusetts, we deliver evidence-based clinical care in a supportive, structured environment. Our team is committed to providing trauma-informed, client-centered services that promote lasting recovery.

Position Overview

Recovery Support Specialist (RSS) plays a critical role in supporting the daily operations of the Housing Department and ensuring the safety, structure, and well-being of clients within a residential setting. The ideal candidate will be compassionate, dependable, and capable of maintaining a therapeutic environment conducive to recovery.

Requirements

Key Responsibilities

  • Client Monitoring & Support
  • Driving Eligibility (Company Vehicle Use): This position requires approval under our company insurance policy to operate a company vehicle. Candidates must have a driving history that meets our insurance requirements.
  • Attend to the day-to-day operations of the Housing Department.
  • Supervise all client activities and ensure adherence to the daily schedule.
  • Make routine rounds and document appropriately.
  • Provide immediate support for client concerns and ensure their immediate needs are addressed.
  • Redirect clients respectfully when necessary to maintain order and safety.
  • Observe and conduct Urine Drug Screens.
  • Observe self-administration of client medications and document in Medication Observation Records (MORs).

Communication & Documentation

  • Communicate all client concerns clearly and document as required.
  • Report all adverse client behaviors and emergent situations in a calm and organized manner.
  • Document all unsafe conditions and communicate necessary repairs to the Lead RSS.
  • Maintain accurate shift reports and other required documentation.

Facility Maintenance & Safety

  • Ensure the physical residence is maintained per State of Massachusetts Department of Health standards.
  • Uphold company operational systems including cleanliness of residential and clinical buildings.
  • Identify and report any unsafe conditions or needed repairs promptly.
  • Team Collaboration & Training
  • Work cohesively with all departments to ensure client safety and care.
  • Assist in training new RSS staff.
  • Communicate department needs to the Administrator.
  • Attend all scheduled meetings and training sessions.
  • Facilitate client groups under the supervision of the Administrator and Director of Substance Abuse Counseling Services.

Qualifications / Required Experience

  • A minimum of 1-2 years of experience in a behavioral health, addiction recovery, or residential care setting preferred.
  • Ability to remain awake and alert during all working hours.
  • Knowledge of or willingness to be trained in observing UDS and medication self-administration procedures.
  • CPR certification required (or must be obtained within 30 days of hire).
  • Knowledge of Joint Commission requirements preferred.

Essential Skills & Attributes

  • Clear communication skills with clients, co-workers, and supervisors.
  • Basic computer literacy for documentation and reporting.
  • Strong organizational and time management abilities.
  • Ability to follow directives and complete tasks thoroughly.
  • Self-motivated, goal-oriented, and capable of working independently or as part of a team.
  • Maintains professional boundaries and ethical conduct at all times.
  • Positive attitude and high emotional resilience.

Benefits

Boca Recovery Center offers a comprehensive benefits package, including:

  • Health Insurance
  • Retirement Plans
  • Disability Coverage
  • Paid Time Off
  • Professional Development Opportunities
  • State-Required Trainings

Join Boca Recovery Center and contribute to a meaningful mission: helping individuals build lasting recovery in a supportive and professionally rewarding environment.