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Computer Support Specialist Jobs in Springfield, MA

Veterans Inc.

Veteran Support Specialist

Springfield, MA · On-site

$28.84/hr

We are seeking to fill the Suicide Prevention Grant Program (SPGP) Veteran Support Specialist position and add valuable members to our team to accomplish our mission! This position is part of the ...

Veterans Inc.

Veteran Support Specialist

Springfield, MA · On-site

$28.84/hr

We are seeking to fill the Suicide Prevention Grant Program (SPGP) Veteran Support Specialist position and add valuable members to our team to accomplish our mission! This position is part of the ...

Sunrise Systems Inc

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Desktop Support / IT Support Specialist_26-02964

Hartford, CT · On-site

$44 - $46/hr

Desktop Support / IT Support Specialist Job ID: 26-02964 Location: Hartford, CT (Onsite) Duration: 12 months on W2 contract Required Skills: * 3+ years of customer-facing IT support experience

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All JobsComputer Support Specialist JobsComputer Support Specialist Jobs in Springfield, MA

Computer Support Specialist information

See Springfield, MA salary details

$15

$26

$41

How much do computer support specialist jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for computer support specialist in Springfield, MA is $26.55, according to ZipRecruiter salary data. Most workers in this role earn between $21.30 and $29.71 per hour, depending on experience, location, and employer.

What jobs pay $2000 a day?

High-paying jobs that can reach $2000 a day often include specialized roles such as senior software engineers, IT consultants, or cybersecurity experts, especially those with advanced certifications and extensive experience. These positions typically require advanced skills, a strong professional reputation, and often involve consulting, contract work, or leadership responsibilities in technology or finance sectors.

What is a computer support specialist?

A computer support specialist is a professional who helps users troubleshoot and resolve hardware and software issues. They often provide technical assistance via phone, email, or in person and may use tools like remote access software. Strong problem-solving skills and knowledge of operating systems and networks are essential for this role.

What is the difference between Computer Support Specialist vs Network Technician?

AspectComputer Support SpecialistNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshootingNetwork infrastructure, server rooms, cabling
Job FocusHardware/software support, user assistanceNetwork setup, maintenance, troubleshooting
Industry UsageIT support, customer service rolesNetworking companies, ISPs, large organizations

While both roles involve technical skills, Computer Support Specialists primarily assist end-users with hardware and software issues, whereas Network Technicians focus on maintaining and troubleshooting network infrastructure. The certifications and work environments overlap but differ in technical focus and daily tasks.

What are Computer Support Specialists?

Computer Support Specialists are professionals who assist users and organizations with troubleshooting, maintaining, and optimizing computer systems and networks. They provide technical support either directly to end users or to other IT staff within an organization. Their duties can include resolving hardware and software issues, installing and configuring technology, and offering guidance on best practices for computer usage. Computer Support Specialists play a critical role in ensuring the smooth operation of technology within businesses and households.

What Is a Computer Support Specialist?

Computer support specialists, also called help desk technicians, assist and solve software and network challenges of organizations and direct users. As a computer support specialist, employees of your company or direct users of your system's services may seek advice and troubleshooting help from you to resolve their technical issues. You may provide assistance over the phone or internet, or if the network users are local, you may offer hands-on support in person to solve IT problems. Duties may include removing computer viruses, setting up new accounts, uploading software, or removing old programs.

What jobs pay $10,000 a month without a degree?

A Computer Support Specialist typically does not earn $10,000 a month without advanced experience or certifications. High-paying roles in tech often require specialized skills, certifications, or experience, such as in cybersecurity, cloud computing, or software development. Most jobs paying this level of income without a degree are in sales, entrepreneurship, or highly skilled freelance work.

What jobs in the US pay 300,000 a year?

For a Computer Support Specialist, earning $300,000 annually is uncommon, as this role typically has a median salary well below that figure. High-paying tech roles such as software engineers, IT directors, or cybersecurity managers with extensive experience and advanced certifications can reach or exceed this level, especially in senior or executive positions. These roles often require specialized skills, leadership responsibilities, and sometimes work in high-demand industries or large organizations.

What are the key skills and qualifications needed to thrive as a Computer Support Specialist, and why are they important?

To thrive as a Computer Support Specialist, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically an associate degree or relevant certifications such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and operating systems like Windows and macOS is commonly required. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges. These skills ensure efficient resolution of IT issues, high user satisfaction, and smooth organizational operations.

What are some common challenges Computer Support Specialists face when troubleshooting remote user issues?

Computer Support Specialists often encounter difficulties when assisting remote users, such as limited visibility into the user's environment, varying levels of user technical proficiency, and potential communication barriers. Troubleshooting remotely may require guiding users through complex steps verbally or using remote access tools, which can be time-consuming and sometimes frustrating. To succeed, specialists must be patient, resourceful, and skilled at explaining technical concepts clearly, ensuring users feel supported and issues are resolved efficiently.
More about Computer Support Specialist jobs
What are popular job titles related to Computer Support Specialist jobs in Springfield, MA? For Computer Support Specialist jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Computer Support Specialist jobs in Springfield, MA look for? The top searched job categories for Computer Support Specialist jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Computer Support Specialist jobs? Cities near Springfield, MA with the most Computer Support Specialist job openings:
Computer Support Specialist jobs near you
Infographic showing various Computer Support Specialist job openings in Springfield, MA as of June 2026, with employment types broken down into 93% Full Time, 6% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $55,223 per year, or $26.5 per hour.
RESIDENTIAL SUPPORT SPECIALIST - PART-TIME

RESIDENTIAL SUPPORT SPECIALIST - PART-TIME

InterCommunity, Inc.

Hartford, CT • On-site

$17.25 - $20.25/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description

Job Type
Part-time
Description
We Did It Again!
InterCommunity is a 2025 Healthcare Top Workplaces Winner!
VOTED by our incredible staff a TOP WORKPLACE for 12 YEARS - including 2025!
Join a Mission That Matters
InterCommunity, Inc. is a Federally Qualified Health Center Look-Alike (FQHC LA) committed to providing accessible, compassionate care to everyone - regardless of life situation or ability to pay.
We offer same-day primary care and a wide range of behavioral health services across our community health centers in:
  • 281 Main St., East Hartford
  • 40 Coventry St., Hartford
  • 828 Sullivan Ave., South Windsor

Our Addiction Services Division provides a full continuum of care, including:
  • Primary care integration
  • Residential detox and treatment
  • Outpatient mental health and substance use services for adults and children
  • Intensive outpatient programs
  • Employment and community support
  • Mobile crisis evaluations
  • Judicial support services
  • Social rehabilitation

Why Work With Us?
At InterCommunity, we believe your well-being matters - at work and beyond. That's why we offer a comprehensive benefits package designed to support your health, financial security, and work-life balance. All benefit- eligible employees of InterCommunity are eligible for Medical, Dental, Voluntary Vision, Group Life, Supplemental Life, Short-Term Disability and Long-Term Disability. (A benefit -eligible employee is one who is schedule to work a minimum of 30 hours per week.). In addition, all employees may contribute to our 401k and those who meet eligibility and service requirements will receive the company contribution. Benefits are effective on the first day of the month following date of hire.
Our Benefits Include:
  • Work Life-Balance-Flexibility, generous Paid PTO, and paid holidays.
  • Health & Dental insurance - flexible contribution options that includes 2 HDHP w/ HSA enrollment option or non-HDHP at a minimal cost to employees.
  • Voluntary vision coverage.
  • Employer-paid Short-Term Disability, Long-Term Disability, and Basic Life & AD&D.
  • Supplemental Life Insurance available.
  • 401(k) with 3% employer match + 3% employer contribution after 12 months and 1,000 hours worked
  • Career advancement opportunities in a supportive, mission-driven environment.

Summary:
The Residential Support Specialist should be a responsible individual who provides supervision of the residents in the program during assigned hours. In addition, under the direct supervision of the Program Manager or designee, he/ she coordinates and facilitates social programs and groups for residents.
Essential Duties & Responsibilities:
  • Responsible for supervision and safety of residents in all daily activities, including monitoring as required, room safety checks,
    providing orientation and responding to all requests and emergencies.
  • Maintains all necessary documentation on client activity during shift
  • Conducts individual and group social-rehabilitation and care coordination activities
  • May be required to transport clients in personal or Agency vehicle
  • In the event of staff shortage, may be required to work past scheduled hours until a relief staff can be found
  • Perform other related tasks as required

*All agency staff are required to attend all mandatory department/agency meetings and trainings*
* All Residential Support Staff Employees MUST show proof of CPR Certification within 60 days of official start date.
Schedule:
Mondays and Fridays, 3:00 PM - 11:30 PM
Requirements
Education &/Or Experience:
  • Associates or Bachelor's Degree in Human Services field or high school diploma (G.E.D.)
  • A current active CNA/MA Certification for the State of Connecticut, Peer Support Specialist Certification, 3 years of experience in residential setting preferred.
  • Working knowledge of substance abuse and/or mental health treatment.
  • All Residential Support Staff Employees are required to show proof of a CPR Certification within 60 days of official start date.
  • Valid Driver License (Preferred).

Competencies:
  • Initiative
  • Time Management
  • Decision Making
  • Communication Proficiency
  • Organization Skills
  • Computer competency

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