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Computer Science Jobs in Waterloo, IA (NOW HIRING)

CPM Holdings, Inc.

Help Desk Manager

Waterloo, IA · On-site

Bachelor's degree in Information Technology, Computer Science, or a related field preferred. * Equivalent military education, technical training, and relevant military leadership or information ...

Bill Colwell Ford

SEO Specialist

Hudson, IA · On-site

A degree in Marketing, Communications, Computer Science, Information Systems, Business, or a related field--or equivalent experience. * Knowledge of SEO principles and search engine best practices.

Bill Colwell Ford

SEO Specialist

Hudson, IA · On-site

A degree in Marketing, Communications, Computer Science, Information Systems, Business, or a related field-or equivalent experience. * Knowledge of SEO principles and search engine best practices.

Mercy

Primary Care RN or LPN

Oelwein, IA · On-site

$100/day

Computer competency (most of this position will be computer work). Excellent time management and ... Associate of Applied Science in Registered Nursing, Graduation from registered nursing program ...

Eurofins

Quality Assurance Assistant

Cedar Falls, IA · On-site

$19 - $22/hr

Company Description Eurofins Scientific is an international life sciences company, providing a ... Computer skills * Communication skills * Organizational skills * Time management skills * Ability ...

Fox Rehabilitation

Fitness Specialist - Nashua, IA

Nashua, IA · On-site

$16.50 - $18.50/hr

This role is ideal for a personal trainer, exercise science graduate, or certified fitness ... Basic computer skills for documentation and scheduling Physical Requirements The physical demands ...

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All JobsComputer Science JobsComputer Science Jobs in Waterloo, IA

Computer Science information

See Waterloo, IA salary details

$55.7K

$81.9K

$96.6K

How much do computer science jobs pay per year?

As of Aug 22, 2026, the average yearly pay for computer science in Waterloo, IA is $81,949.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,400.00 and $92,200.00 per year, depending on experience, location, and employer.

What is computer science?

Computer science is the study of computers, computational systems, and how they process information. It covers a wide range of topics, including programming, algorithms, data structures, artificial intelligence, and software engineering. Computer scientists design and analyze software and hardware to solve problems and improve technology. The field is essential in many industries, from finance and healthcare to entertainment and research.

What are computer science jobs?

The computer science field provides a wide range of opportunities for technically talented individuals. Depending on your skills and interests, you can find computer science jobs as a software developer, hardware engineer, database administrator, computer systems analyst, network architect, information security analyst, or web developer. You need an analytical mind and strong technical skills to perform your job duties, which may be to develop, maintain, and troubleshoot computer systems, applications, or networks. Your responsibilities in a computer science job are often directly related to the business goals and outcomes of your employer.

What are the key skills and qualifications needed to thrive in a computer science role, and why are they important?

To thrive in a Computer Science role, you need strong programming skills, problem-solving abilities, and a degree in computer science or a related field. Familiarity with languages like Python, Java, C++, version control systems such as Git, and software development methodologies is often required. Analytical thinking, attention to detail, and effective teamwork are valuable soft skills that set candidates apart. These skills ensure you can design efficient solutions, collaborate on complex projects, and adapt to rapidly evolving technologies.

What are some common challenges computer science professionals face when working on collaborative software projects?

Computer science professionals often encounter challenges such as coordinating with team members across different disciplines, managing version control in shared codebases, and ensuring clear communication of technical concepts to non-technical stakeholders. Navigating conflicting priorities and integrating diverse components can also be demanding, especially in agile environments with tight deadlines. Strong collaboration skills, openness to feedback, and familiarity with team tools like Git and project management platforms can help address these challenges effectively.

What is the difference between Computer Science vs Software Developer?

AspectComputer ScienceSoftware Developer
Required CredentialsBachelor's or higher in CS or related fieldBachelor's in CS, Software Engineering, or related field often preferred
Work EnvironmentResearch labs, academia, tech companies, startupsTech companies, software firms, freelance projects
Industry UsageAcademic research, algorithm development, theoretical workBuilding, coding, testing software applications
Common Search/ComparisonFocuses on theoretical foundations and algorithmsFocuses on practical software creation and deployment

Computer Science and Software Developer roles often overlap, but Computer Science emphasizes theoretical foundations, algorithms, and research, while Software Developers focus on designing, coding, and maintaining software applications. Both roles require programming skills, but their primary focus and work environments differ.

Are computer science majors still in demand?

Computer science majors are currently in high demand due to the growth of technology, software development, cybersecurity, and data analysis fields. Employers seek candidates with programming skills, knowledge of algorithms, and experience with tools like Python, Java, and cloud platforms, making it a strong career choice with good job prospects.

What are careers in computer science?

Careers in computer science include roles such as software developer, systems analyst, cybersecurity analyst, data scientist, and network administrator. These jobs typically require strong programming skills, knowledge of algorithms, and familiarity with tools like programming languages, databases, and operating systems.

What can you do with a computer science degree?

A computer science degree prepares individuals for a variety of roles such as software developer, systems analyst, cybersecurity analyst, data scientist, and network administrator. It provides skills in programming, algorithms, and systems design, often requiring knowledge of programming languages, databases, and problem-solving. Graduates can work in technology companies, finance, healthcare, or government agencies, often with opportunities for certification and ongoing learning.

What jobs can I do with computer science?

A degree in computer science opens opportunities for roles such as software developer, systems analyst, cybersecurity analyst, data scientist, and network administrator. These jobs typically require programming skills, knowledge of algorithms, and familiarity with tools like databases and operating systems.
More about Computer Science jobs

What are the most commonly searched types of Computer Science jobs in Waterloo, IA?

The most popular types of Computer Science jobs in Waterloo, IA are:

What cities near Waterloo, IA are hiring for Computer Science jobs?

Cities near Waterloo, IA with the most Computer Science job openings:

Computer Science jobs near you
Infographic showing various Computer Science job openings in Waterloo, IA as of August 2026, with employment types broken down into 45% Full Time, and 55% Part Time. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $81,949 per year, or $39.4 per hour.

Help Desk Manager

CPM Holdings, Inc.

Waterloo, IA • On-site

Full-time

Medical, Dental, Retirement

Re-posted 25 days ago

Job description

IT Help Desk Manager
Department: Information Technology
Reports To: Vice President of Information Technology
Location: Waterloo, Iowa
Work Arrangement: Full-Time, On-Site
FLSA Status: ExemptPosition Summary
The IT Help Desk Manager leads CPM's global IT Help Desk organization, ensuring exceptional customer service, operational excellence, and continuous improvement of IT support services. This position oversees daily Service Desk operations, develops Help Desk personnel, manages service performance, and ensures Service Level Agreements (SLAs) are achieved.
This is a full-time, on-site leadership position based in Waterloo, Iowa. The successful candidate provides direct leadership and coaching to the Help Desk team while partnering with Infrastructure, Applications, Information Security, Human Resources, and business leadership. The role supports employees across North America, Europe, Asia, and other global locations.Leadership
  • Lead, coach, and develop the global IT Help Desk team.
  • Conduct one-on-one meetings, coaching sessions, and annual performance evaluations.
  • Establish goals and professional development plans.
  • Manage staffing, scheduling, workload balancing, vacation planning, and team coverage.
  • Develop, maintain, and administer the Help Desk on-call rotation, ensuring equitable after-hours coverage.
  • Interview, hire, onboard, and train Help Desk employees.
  • Develop annual departmental goals, operating metrics, and continuous improvement initiatives aligned with the IT strategic plan.
Service Desk Operations
  • Manage daily operations within ServiceDesk Plus.
  • Monitor ticket queues and workload distribution.
  • Coordinate after-hours support and maintain the on-call schedule.
  • Ensure timely escalations to Infrastructure, Applications, Information Security, and vendors.
  • Develop and maintain Help Desk procedures, workflows, and knowledge articles.
  • Ensure support requests are resolved in accordance with established service levels.
Service Level Management
  • Own and improve SLA compliance, first response time, resolution time, first contact resolution, backlog, aging tickets, reopened tickets, technician productivity, and customer satisfaction.
  • Review performance regularly and implement corrective actions.
Reporting & Analytics
  • Prepare weekly and monthly KPI dashboards and operational reports for IT leadership.
  • Present trends, recommendations, and improvement initiatives.
Customer Experience
  • Deliver exceptional customer service.
  • Manage escalated issues through resolution.
  • Support executive and VIP users when required.
Continuous Improvement
  • Identify recurring issues and permanent solutions.
  • Improve self-service capabilities and knowledge management.
  • Identify automation opportunities to reduce ticket volume.
  • Promote ITIL best practices.
Cybersecurity & Compliance
  • Ensure Help Desk staff follow cybersecurity policies.
  • Support internal and external audits.
  • Partner with Information Security to maintain compliance.
Asset & Endpoint Management
  • Support computer lifecycle management, hardware deployments, Windows upgrades, imaging, mobile device support, inventory accuracy, and endpoint lifecycle planning.
Vendor Management
  • Coordinate with hardware, software, telecommunications, and managed service providers.
Required Qualifications
  • Minimum 10 years of progressive IT Help Desk or Service Desk experience.
  • Minimum 2 years of experience managing or supervising an IT Help Desk or Service Desk team.
  • Bachelor's degree in Information Technology, Computer Science, or a related field preferred.
  • Equivalent military education, technical training, and relevant military leadership or information technology experience will be considered in lieu of some or all formal education requirements.
  • Experience managing enterprise IT support operations.
  • Strong understanding of IT service management principles (ITIL preferred).
  • Experience with ITSM platforms (ServiceDesk Plus preferred).
  • Strong Microsoft 365, Windows, Active Directory, and endpoint management knowledge.
  • Excellent leadership, communication, organizational, and problem-solving skills.
Preferred Qualifications
  • ITIL Foundation Certification.
  • Microsoft and CompTIA certifications.
  • Experience supporting manufacturing environments.
  • Experience leading Help Desk operations across multiple locations or global organizations.
  • Experience with Power BI, Microsoft Intune, SmartDeploy, or similar technologies.
Technical Skills
  • Windows 10/11, Microsoft 365, Active Directory/Entra ID, ServiceDesk Plus, Intune, SmartDeploy, PowerShell, SharePoint, Microsoft Teams, VPN technologies, endpoint security solutions, and remote support tools.
What Success Looks Like - First 90 Days
  • Build relationships with staff and IT leadership.
  • Evaluate current support processes and establish KPI reporting.
  • Improve documentation and knowledge articles.
  • Implement an effective on-call rotation process.
  • Present a 12-month operational improvement roadmap.
Additional Information
CPM values diverse educational and professional backgrounds. Relevant military education, technical training, certifications, and leadership experience are valued and will be considered alongside traditional academic and civilian experience when evaluating qualified candidates.
CPM Acquisition Corp. is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. CPM Acquisition Corp. offers competitive compensation and benefits, including paid holidays and vacations, 401k, medical/dental insurance, tuition assistance, and more.

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