The Lab Services Coordinator (LSC) works in a busy environment with a high patient volume, managing ... computer equipment to import images from digital media to PACS. Troubleshoots images and ...
The Lab Services Coordinator (LSC) works in a busy environment with a high patient volume, managing ... computer equipment to import images from digital media to PACS. Troubleshoots images and ...
The Sr. Electronic Lab Technician maintains equipment, coordinates equipment acquisition, and ... Proficient in 3D printing and associated CAD software (SolidWorks and/or AutoCAD) Experience with ...
New
The Sr. Electronic Lab Technician maintains equipment, coordinates equipment acquisition, and ... Proficient in 3D printing and associated CAD software (SolidWorks and/or AutoCAD) Experience with ...
New
Sr Electronic Lab Technician
Boston, MA · On-site
The Sr. Electronic Lab Technician maintains equipment, coordinates equipment acquisition, and ... Proficient in 3D printing and associated CAD software (SolidWorks and/or AutoCAD) • Experience ...
New
Sr Electronic Lab Technician
Boston, MA · On-site
The Sr. Electronic Lab Technician maintains equipment, coordinates equipment acquisition, and ... Proficient in 3D printing and associated CAD software (SolidWorks and/or AutoCAD) • Experience ...
New
Lab Disinfection Cleaner
Cambridge, MA · On-site
$21.50 - $27.25/hr
Administrative & Coordination Responsibilities: * Fill out cleaning logs accurately, documenting ... Basic computer skills for logging activities and completing EHS training modules. Work Environment:
Lab Disinfection Cleaner
Cambridge, MA · On-site
$21.50 - $27.25/hr
Administrative & Coordination Responsibilities: * Fill out cleaning logs accurately, documenting ... Basic computer skills for logging activities and completing EHS training modules. Work Environment:
Lab Disinfection Cleaner
Cambridge, MA · On-site
$21.50 - $27.25/hr
Administrative & Coordination Responsibilities: * Fill out cleaning logs accurately, documenting ... Basic computer skills for logging activities and completing EHS training modules. Work Environment:
Lab Disinfection Cleaner
Cambridge, MA · On-site
$21.50 - $27.25/hr
Administrative & Coordination Responsibilities: * Fill out cleaning logs accurately, documenting ... Basic computer skills for logging activities and completing EHS training modules. Work Environment:
Clinic Coordinator
Boston, MA · On-site
Supports back up of Office Manager and Lab Manager as needed * (The above statements in this are ... Strong computer skills are essential (Excel /Access/Word /Outlook). Ability and willingness to ...
Quick apply
Clinic Coordinator
Boston, MA · On-site
Supports back up of Office Manager and Lab Manager as needed * (The above statements in this are ... Strong computer skills are essential (Excel /Access/Word /Outlook). Ability and willingness to ...
Dental Lab Technician
$30 - $35/hr
... coordination with our dentist and staff utilizing exacting standards for measurement and fit ... Using common CAD / CAM software * Following SOP's, prescriptions, and dental impressions
New
Quick apply
Dental Lab Technician
$30 - $35/hr
... coordination with our dentist and staff utilizing exacting standards for measurement and fit ... Using common CAD / CAM software * Following SOP's, prescriptions, and dental impressions
New
Dental Lab Technician
Boston, MA · On-site
$30 - $35/hr
... coordination with our dentist and staff utilizing exacting standards for measurement and fit ... Using common CAD / CAM software * Following SOP's, prescriptions, and dental impressions
New
Dental Lab Technician
Boston, MA · On-site
$30 - $35/hr
... coordination with our dentist and staff utilizing exacting standards for measurement and fit ... Using common CAD / CAM software * Following SOP's, prescriptions, and dental impressions
New
Dental Lab Technician
Boston, MA · On-site
$30 - $35/hr
... coordination with our dentist and staff utilizing exacting standards for measurement and fit ... Using common CAD / CAM software * Following SOP's, prescriptions, and dental impressions
New
Dental Lab Technician
Boston, MA · On-site
$30 - $35/hr
... coordination with our dentist and staff utilizing exacting standards for measurement and fit ... Using common CAD / CAM software * Following SOP's, prescriptions, and dental impressions
New
Dental Lab Technician
Newton, MA · On-site
$20 - $25/hr
Prepare dental CAD files for resin 3D printing. Perform post-processing tasks, including dremel use ... Excellent hand-eye coordination and manual dexterity. Strong attention to detail and precision in ...
Dental Lab Technician
Newton, MA · On-site
$20 - $25/hr
Prepare dental CAD files for resin 3D printing. Perform post-processing tasks, including dremel use ... Excellent hand-eye coordination and manual dexterity. Strong attention to detail and precision in ...
Facilities Coordinator
$60K - $75K/yr
... with CAD drawings, scopes of work, vendor coordination, and material/finish selections ... Escort vendors into lab spaces as needed while ensuring safety and compliance. * Provide support ...
Facilities Coordinator
$60K - $75K/yr
... with CAD drawings, scopes of work, vendor coordination, and material/finish selections ... Escort vendors into lab spaces as needed while ensuring safety and compliance. * Provide support ...
Lab Assistant I (Phlebotomist), Lab Support, Per diem variable shift as needed
Brighton, MA · On-site
$20.31 - $30.18/hr
Coordinates and monitors activities of the LTAs on assigned shifts. * Distributes work assignments ... Has demonstrated advances skills in all areas of specimen collection, including computer expertise ...
Lab Assistant I (Phlebotomist), Lab Support, Per diem variable shift as needed
Brighton, MA · On-site
$20.31 - $30.18/hr
Coordinates and monitors activities of the LTAs on assigned shifts. * Distributes work assignments ... Has demonstrated advances skills in all areas of specimen collection, including computer expertise ...
Coordinates and monitors activities of the LTAs on assigned shifts. * Distributes work assignments ... Has demonstrated advances skills in all areas of specimen collection, including computer expertise ...
Coordinates and monitors activities of the LTAs on assigned shifts. * Distributes work assignments ... Has demonstrated advances skills in all areas of specimen collection, including computer expertise ...
IT Support Associate
Boston, MA · On-site
$24 - $28/hr
May monitor computer lab resources and computing environment for errors and ensure optimum up time ... Assists with identifying and escalating system problems, closely coordinates client solutions with ...
New
IT Support Associate
Boston, MA · On-site
$24 - $28/hr
May monitor computer lab resources and computing environment for errors and ensure optimum up time ... Assists with identifying and escalating system problems, closely coordinates client solutions with ...
New
Research Project Manager
Charlestown, MA · On-site
$63K - $102K/yr
... of Clinical Research Coordinators. Serves as the key liaison with the sponsor, IRB, core ... The position involves working in a computer lab and in imaging facilities with fixed post mortem ...
Research Project Manager
Charlestown, MA · On-site
$63K - $102K/yr
... of Clinical Research Coordinators. Serves as the key liaison with the sponsor, IRB, core ... The position involves working in a computer lab and in imaging facilities with fixed post mortem ...
Clinical Research Coordinator
Boston, MA · On-site
$26.25 - $35/hr
... lab and at data collection sites outside of MGH. He or she will be responsible for patient ... skills - Computer literacy - Working knowledge of clinical research protocols - Ability to ...
New
Clinical Research Coordinator
Boston, MA · On-site
$26.25 - $35/hr
... lab and at data collection sites outside of MGH. He or she will be responsible for patient ... skills - Computer literacy - Working knowledge of clinical research protocols - Ability to ...
New
Patient Care Coordinator
$17.50 - $23/hr
Release lab and radiology orders in the Epic system * Identify missing orders and coordinate with ... Basic computer skills and attention to detail * Ability to travel between Reliant Medical Group ...
Patient Care Coordinator
$17.50 - $23/hr
Release lab and radiology orders in the Epic system * Identify missing orders and coordinate with ... Basic computer skills and attention to detail * Ability to travel between Reliant Medical Group ...
Patient Care Coordinator
Southborough, MA · On-site
$17.50 - $23/hr
Release lab and radiology orders in the Epic system * Identify missing orders and coordinate with ... Basic computer skills and attention to detail * Ability to travel between Reliant Medical Group ...
Patient Care Coordinator
Southborough, MA · On-site
$17.50 - $23/hr
Release lab and radiology orders in the Epic system * Identify missing orders and coordinate with ... Basic computer skills and attention to detail * Ability to travel between Reliant Medical Group ...
Patient Care Coordinator
$17.50 - $23/hr
Release lab and radiology orders in the Epic system * Identify missing orders and coordinate with ... Basic computer skills and attention to detail * Ability to travel between Reliant Medical Group ...
Quick apply
Patient Care Coordinator
$17.50 - $23/hr
Release lab and radiology orders in the Epic system * Identify missing orders and coordinate with ... Basic computer skills and attention to detail * Ability to travel between Reliant Medical Group ...
... and coordinating with Global DD&T function as needed • Perform master data updates to support ... Required : • Bachelor's degree in Engineering, Computer Science, Business, Chemistry, Biology, or ...
... and coordinating with Global DD&T function as needed • Perform master data updates to support ... Required : • Bachelor's degree in Engineering, Computer Science, Business, Chemistry, Biology, or ...
Computer Lab Coordinator information
See Boston, MA salary details
$14.89 - $17.88
2% of jobs
$17.88 - $20.87
11% of jobs
$22.82 is the 25th percentile. Wages below this are outliers.
$20.87 - $23.86
19% of jobs
$23.86 - $26.85
18% of jobs
The median wage is $26.94 / hr.
$26.85 - $29.84
17% of jobs
$32.58 is the 75th percentile. Wages above this are outliers.
$29.84 - $32.83
9% of jobs
$32.83 - $35.83
5% of jobs
$35.83 - $38.82
6% of jobs
$38.82 - $41.81
6% of jobs
$41.81 - $44.80
3% of jobs
$44.80 - $47.79
3% of jobs
$14
$29
$47
How much do computer lab coordinator jobs pay per hour?
What are some common challenges faced by Computer Lab Coordinators, and how can they be addressed?
What does a Computer Lab Coordinator do?
What is the difference between Computer Lab Coordinator vs IT Support Specialist?
| Aspect | Computer Lab Coordinator | IT Support Specialist |
|---|---|---|
| Credentials | Typically requires a degree in IT, education, or related field; certifications like CompTIA A+ are common | Similar credentials; often holds certifications like CompTIA A+ or Network+ |
| Work Environment | Educational institutions, libraries, or training centers managing computer labs | Corporate, healthcare, or technical environments providing user support |
| Employer & Industry | Schools, universities, educational organizations | Businesses, tech companies, government agencies |
| Primary Responsibilities | Managing computer labs, scheduling, maintenance, user assistance | Troubleshooting hardware/software issues, user support, system setup |
While both roles involve technical support and require similar certifications, the Computer Lab Coordinator primarily focuses on managing educational computer labs, whereas the IT Support Specialist provides broader technical support across various organizational settings.
What are the key skills and qualifications needed to thrive as a Computer Lab Coordinator, and why are they important?
Full-time
Re-posted 13 days ago
Dana-Farber Cancer Institute rating
8.3
Based on 18 frontline employees who took The Breakroom Quiz
Job description
Reporting to the Practice Manager, this mission critical position is responsible for departmental administrative tasks and the review of complex patient appointment sets and associated lab work. The Lab Services Coordinator (LSC) works in a busy environment with a high patient volume, managing complex tasks while balancing multiple real-time priorities, and, when appropriate, acting as the escalation point for issues presenting at main reception. The LSC is an ambassador of the DFCI patient experience while efficiently managing the patient check-in process; uploading outside imaging into Epic, being responsible for offering exemplary customer service and resolving and triaging issues presented during both face-to-face or telephone interactions.
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
- Check-In/Administrative: Verifies complex appointment sets across disciplines for oncology patients in accordance with scheduling guidelines Acquires, enters and links verbal lab orders from Providers. Maintains confidentiality of Protected Health Information (PHI.) Performs past-pending reconciliations. Provides superior customer service to all patients, family members, physicians and staff in accordance with the DFCI Customer Service Standards. Performs front desk check-in functions verifies patient identification; prints patient wristbands; assigns Real-Time Locating System (RTLS) badges; and asks patients screening questions. Prints and reviews appointment schedules for patients. Notifies nursing and lab staff of issues as needed. Answers telephone and provide general disease or program-specific information to callers within the scope of knowledge and authority. Reviews missing labs reports and works with staff from other departments to resolve missing labs. Identifies inconsistencies with, or outstanding questions regarding lab panel orders. Works directly with Providers to reconcile the order to prevent a delay for the patient. Transports wheelchair patients or arranges for patient Escorts and/or wheelchairs.
- Imaging Services: Creates orders and imports outside images from digital media into Epic. Understands and uses Picture Archiving and Communication System (PACS), applicable image upload software, and computer equipment to import images from digital media to PACS. Troubleshoots images and collaborates with Imaging Department, when necessary, to resolve and successfully import images into PACS. Manages and reconciles all patient CDs from intake to upload completion. Works collaboratively with team members to ensure efficient completion of daily work queue. Mails requested CDs back to patient or discarding of CDs per departmental guidelines.
- Patient Experience: Delivers outstanding customer service to internal and external customers. Timely and accurately responds to the needs of internal and external customers. Ability to deescalate patient grievances, maintain customer service standards, and involve department leadership as necessary.
- Communication and Collaboration: Demonstrates ability to effectively communicate across leadership levels and with varying audiences. Synthesizes and communicates complex information in patient friendly terms. Works effectively as a member of the team and across functional teams. Fosters a sense of shared responsibility among the team.
- Emergency Response: Recognizes emergencies and appropriately responds using standard operating procedures and critical thinking skills.
- Regulatory Compliance and Quality Improvement: Compliance with DFCI policies and procedures. Understanding their role and responsibility in obtaining successful Joint Commission accreditation. HIPPA regulation compliance. Completion of assigned AEU and Health Stream competencies. Actively participates and provides constructive feedback on quality improvement projects.
- Information Technology: Maintains a level of competency in all operational systems including Epic, RTLS, Outlook, Sunquest, QuickBase, Centricity and LifeIMAGE. Actively engaged in system upgrades and effected operational changes. Manages supply of RTLS badges including assembling, maintaining, collecting, distributing, cleaning, and troubleshooting problem badges. Actively participates in system(s) downtime and confidently moves seamlessly between normal operations and downtime procedures.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
- Excellent verbal and written communication skills
- Excellent customer service skills and ability to perform under pressure
- Ability to multi-task and function as an integral member of the team
- Strong organizational, problem solving and critical thinking skills
- Ability to adapt to ever-changing environment and able to toggle between multiple systems during the day
- Demonstrated flexibility and ability to take on additional responsibilities as situations require
MINIMUM JOB QUALIFICATIONS:
The position prefers a bachelor's degree and prior customer service experience.
SUPERVISORY RESPONSIBILITIES: None
PATIENT CONTACT:
Yes, this position entails patient contact and communication. Methods of contact are in person and via telephone. This position includes provision of wheelchair escort services.
At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.
EEO Poster
Pay Transparency Statement
The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications.
For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).
$45,500.00 - $54,400.00
What Dana-Farber Cancer Institute employees say
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About Dana-Farber Cancer Institute
Sourced by ZipRecruiter
Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
Industry
Health care and social assistance
Company size
1,001 - 5,000 Employees
Headquarters location
Boston, MA, US
Year founded
1947