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Computer Lab Coordinator Jobs in Boston, MA (NOW HIRING)

The Sr. Electronic Lab Technician maintains equipment, coordinates equipment acquisition, and ... Proficient in 3D printing and associated CAD software (SolidWorks and/or AutoCAD) Experience with ...

New

Lab Disinfection Cleaner

Cambridge, MA · On-site

$21.50 - $27.25/hr

Administrative & Coordination Responsibilities: * Fill out cleaning logs accurately, documenting ... Basic computer skills for logging activities and completing EHS training modules. Work Environment:

Lab Disinfection Cleaner

Cambridge, MA · On-site

$21.50 - $27.25/hr

Administrative & Coordination Responsibilities: * Fill out cleaning logs accurately, documenting ... Basic computer skills for logging activities and completing EHS training modules. Work Environment:

Supports back up of Office Manager and Lab Manager as needed * (The above statements in this are ... Strong computer skills are essential (Excel /Access/Word /Outlook). Ability and willingness to ...

... coordination with our dentist and staff utilizing exacting standards for measurement and fit ... Using common CAD / CAM software * Following SOP's, prescriptions, and dental impressions

New

Dental Lab Technician

Boston, MA · On-site

$30 - $35/hr

... coordination with our dentist and staff utilizing exacting standards for measurement and fit ... Using common CAD / CAM software * Following SOP's, prescriptions, and dental impressions

New

Dental Lab Technician

Boston, MA · On-site

$30 - $35/hr

... coordination with our dentist and staff utilizing exacting standards for measurement and fit ... Using common CAD / CAM software * Following SOP's, prescriptions, and dental impressions

New

... with CAD drawings, scopes of work, vendor coordination, and material/finish selections ... Escort vendors into lab spaces as needed while ensuring safety and compliance. * Provide support ...

IT Support Associate

Boston, MA · On-site

$24 - $28/hr

May monitor computer lab resources and computing environment for errors and ensure optimum up time ... Assists with identifying and escalating system problems, closely coordinates client solutions with ...

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Patient Care Coordinator

Southborough, MA · On-site

$17.50 - $23/hr

Release lab and radiology orders in the Epic system * Identify missing orders and coordinate with ... Basic computer skills and attention to detail * Ability to travel between Reliant Medical Group ...

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Computer Lab Coordinator information

See Boston, MA salary details

$14

$29

$47

How much do computer lab coordinator jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for computer lab coordinator in Boston, MA is $29.57, according to ZipRecruiter salary data. Most workers in this role earn between $22.98 and $35.00 per hour, depending on experience, location, and employer.

What are some common challenges faced by Computer Lab Coordinators, and how can they be addressed?

Computer Lab Coordinators often encounter challenges such as managing multiple users with varying technical abilities, ensuring all equipment is functioning properly, and maintaining up-to-date software and security protocols. Addressing these challenges involves implementing clear usage policies, scheduling regular maintenance checks, and providing user support or training sessions. Collaborating closely with IT staff and faculty can also help anticipate needs and streamline lab operations, making the environment more efficient and user-friendly.

What does a Computer Lab Coordinator do?

A Computer Lab Coordinator is responsible for managing and maintaining computer labs in educational or organizational settings. They oversee the setup, functioning, and security of computer hardware and software, assist users with technical issues, and ensure lab policies are followed. Additionally, they may coordinate schedules, provide basic IT support, and help instructors or students with technology-related needs. Their role is crucial in ensuring the smooth operation of technology resources in the lab.

What is the difference between Computer Lab Coordinator vs IT Support Specialist?

AspectComputer Lab CoordinatorIT Support Specialist
CredentialsTypically requires a degree in IT, education, or related field; certifications like CompTIA A+ are commonSimilar credentials; often holds certifications like CompTIA A+ or Network+
Work EnvironmentEducational institutions, libraries, or training centers managing computer labsCorporate, healthcare, or technical environments providing user support
Employer & IndustrySchools, universities, educational organizationsBusinesses, tech companies, government agencies
Primary ResponsibilitiesManaging computer labs, scheduling, maintenance, user assistanceTroubleshooting hardware/software issues, user support, system setup

While both roles involve technical support and require similar certifications, the Computer Lab Coordinator primarily focuses on managing educational computer labs, whereas the IT Support Specialist provides broader technical support across various organizational settings.

What are the key skills and qualifications needed to thrive as a Computer Lab Coordinator, and why are they important?

To thrive as a Computer Lab Coordinator, you need proficiency in computer hardware and software troubleshooting, network management, and often a relevant degree or technical certification. Familiarity with operating systems (Windows, macOS, Linux), classroom management software, and ticketing systems is typically required. Strong organizational skills, clear communication, and the ability to support users with varying technical abilities distinguish top candidates. These skills ensure smooth lab operations, minimize downtime, and provide effective support for students and staff.
What are the most commonly searched types of Computer Lab jobs in Boston, MA? The most popular types of Computer Lab jobs in Boston, MA are:
What are popular job titles related to Computer Lab Coordinator jobs in Boston, MA? For Computer Lab Coordinator jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Computer Lab Coordinator jobs in Boston, MA look for? The top searched job categories for Computer Lab Coordinator jobs in Boston, MA are:
Administrative Lab Services Coordinator

Administrative Lab Services Coordinator

Dana-Farber Cancer Institute

Chestnut Hill, MA • On-site

Full-time

Re-posted 13 days ago


Dana-Farber Cancer Institute rating

8.3

Company rating: 8.3 out of 10

Based on 18 frontline employees who took The Breakroom Quiz


Job description

Shift hours: 8:30-5:30 / 9:00-5:30 (Monday-Friday)
Reporting to the Practice Manager, this mission critical position is responsible for departmental administrative tasks and the review of complex patient appointment sets and associated lab work. The Lab Services Coordinator (LSC) works in a busy environment with a high patient volume, managing complex tasks while balancing multiple real-time priorities, and, when appropriate, acting as the escalation point for issues presenting at main reception. The LSC is an ambassador of the DFCI patient experience while efficiently managing the patient check-in process; uploading outside imaging into Epic, being responsible for offering exemplary customer service and resolving and triaging issues presented during both face-to-face or telephone interactions.
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
  • Check-In/Administrative: Verifies complex appointment sets across disciplines for oncology patients in accordance with scheduling guidelines Acquires, enters and links verbal lab orders from Providers. Maintains confidentiality of Protected Health Information (PHI.) Performs past-pending reconciliations. Provides superior customer service to all patients, family members, physicians and staff in accordance with the DFCI Customer Service Standards. Performs front desk check-in functions verifies patient identification; prints patient wristbands; assigns Real-Time Locating System (RTLS) badges; and asks patients screening questions. Prints and reviews appointment schedules for patients. Notifies nursing and lab staff of issues as needed. Answers telephone and provide general disease or program-specific information to callers within the scope of knowledge and authority. Reviews missing labs reports and works with staff from other departments to resolve missing labs. Identifies inconsistencies with, or outstanding questions regarding lab panel orders. Works directly with Providers to reconcile the order to prevent a delay for the patient. Transports wheelchair patients or arranges for patient Escorts and/or wheelchairs.
  • Imaging Services: Creates orders and imports outside images from digital media into Epic. Understands and uses Picture Archiving and Communication System (PACS), applicable image upload software, and computer equipment to import images from digital media to PACS. Troubleshoots images and collaborates with Imaging Department, when necessary, to resolve and successfully import images into PACS. Manages and reconciles all patient CDs from intake to upload completion. Works collaboratively with team members to ensure efficient completion of daily work queue. Mails requested CDs back to patient or discarding of CDs per departmental guidelines.
  • Patient Experience: Delivers outstanding customer service to internal and external customers. Timely and accurately responds to the needs of internal and external customers. Ability to deescalate patient grievances, maintain customer service standards, and involve department leadership as necessary.
  • Communication and Collaboration: Demonstrates ability to effectively communicate across leadership levels and with varying audiences. Synthesizes and communicates complex information in patient friendly terms. Works effectively as a member of the team and across functional teams. Fosters a sense of shared responsibility among the team.
  • Emergency Response: Recognizes emergencies and appropriately responds using standard operating procedures and critical thinking skills.
  • Regulatory Compliance and Quality Improvement: Compliance with DFCI policies and procedures. Understanding their role and responsibility in obtaining successful Joint Commission accreditation. HIPPA regulation compliance. Completion of assigned AEU and Health Stream competencies. Actively participates and provides constructive feedback on quality improvement projects.
  • Information Technology: Maintains a level of competency in all operational systems including Epic, RTLS, Outlook, Sunquest, QuickBase, Centricity and LifeIMAGE. Actively engaged in system upgrades and effected operational changes. Manages supply of RTLS badges including assembling, maintaining, collecting, distributing, cleaning, and troubleshooting problem badges. Actively participates in system(s) downtime and confidently moves seamlessly between normal operations and downtime procedures.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
  • Excellent verbal and written communication skills
  • Excellent customer service skills and ability to perform under pressure
  • Ability to multi-task and function as an integral member of the team
  • Strong organizational, problem solving and critical thinking skills
  • Ability to adapt to ever-changing environment and able to toggle between multiple systems during the day
  • Demonstrated flexibility and ability to take on additional responsibilities as situations require

MINIMUM JOB QUALIFICATIONS:
The position prefers a bachelor's degree and prior customer service experience.
SUPERVISORY RESPONSIBILITIES: None
PATIENT CONTACT:
Yes, this position entails patient contact and communication. Methods of contact are in person and via telephone. This position includes provision of wheelchair escort services.
At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.
EEO Poster
Pay Transparency Statement
The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications.
For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).
$45,500.00 - $54,400.00

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About Dana-Farber Cancer Institute

Sourced by ZipRecruiter

Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Boston, MA, US

Year founded

1947