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Computer Help Desk Jobs in Mississippi (NOW HIRING)

Sprint Mart

Help Desk Analyst

Ridgeland, MS · On-site

$17.75 - $24.25/hr

Description Help Desk Analyst Job Type: Full-Time Locations: Ridgeland, MS Tupelo, MS Overview: We ... The ideal candidate will have strong customer service skills, a solid understanding of computer ...

Sprint Mart

Help Desk Analyst

Ridgeland, MS

$17.75 - $24.25/hr

Help Desk Analyst Job Type: Full-Time Locations: Ridgeland, MS Tupelo, MS Overview: We are seeking ... The ideal candidate will have strong customer service skills, a solid understanding of computer ...

Mitchell Companies

IT Help Desk Associate

Gulfport, MS · On-site

$49K/yr

Position: IT Help Desk Associate Reports to: Systems Engineer Location: Gulfport, MS Position ... Prolonged periods of sitting at a desk and working on a computer. * Ability to lift and move up to ...

BC Tech Pro

IT Help Desk

Iuka, MS

$20.50/hr

Perform all assigned desk-side support activities * Display outstanding technical and professional ... Ability to lift and or move various computer equipment up to 50 lbs. * Must own a basic repair kit

BC Tech Pro

IT Help Desk

Iuka, MS · On-site

$20.50/hr

Perform all assigned desk-side support activities * Display outstanding technical and professional ... Ability to lift and or move various computer equipment up to 50 lbs. * Must own a basic repair kit

TEKWISSEN LLC

Computer Hardware Technician

Jackson, MS · On-site

$14.75 - $19.75/hr

Computer Hardware Technician Location: Jackson,MS Duration: 12 Months Job Type: Temporary ... You will be directed by Help Desk, Service Desk, or script using standard methods, techniques, and ...

TEKWISSEN LLC

Computer Hardware Technician

Jackson, MS · On-site

$14.75 - $19.75/hr

Computer Hardware Technician Location: Jackson,MS Duration: 12 Months Job Type: Temporary ... You will be directed by Help Desk, Service Desk, or script using standard methods, techniques, and ...

C Spire

End User Specialist

Ridgeland, MS · On-site

Serve as IT Department frontline support for all systems by responding to Help Desk requests and ... computer screen. Must be able to lift 50lbs., bend, stoop, and crawl, have finger/wrist/arm ...

Cspire_telapex

End User Specialist

Ridgeland, MS · On-site

Serve as IT Department frontline support for all systems by responding to Help Desk requests and ... computer screen. Must be able to lift 50lbs., bend, stoop, and crawl, have finger/wrist/arm ...

Govcio LLC

Service Desk Technician

MS · On-site

$24.97/hr

Travel to and from a customer site may be required for computer setup and service. Responsibilities ... a Helpdesk Institute or Service Desk Institute certification. Certification costs will be ...

Brown Group Companies

IT Manager

Brandon, MS · On-site

$72K - $89K/yr

Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience) * 1-3 years of experience in IT support or help desk roles * Knowledge of ...

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All JobsComputer Help Desk JobsComputer Help Desk Jobs in Mississippi

Computer Help Desk information

See Mississippi salary details

$12

$21

$32

How much do computer help desk jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for computer help desk in Mississippi is $21.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.22 and $24.57 per hour, depending on experience, location, and employer.

What is the difference between Computer Help Desk vs Computer Support Specialist?

AspectComputer Help DeskComputer Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+, Microsoft Certified
Work EnvironmentHelp desk, call centers, on-site supportTechnical support, troubleshooting, on-site or remote
Employer & IndustryIT service providers, corporate IT departmentsIT consulting firms, corporate IT teams
Search & Comparison IntentCustomer support, troubleshooting rolesTechnical problem solving, system support

The main difference between a Computer Help Desk and a Computer Support Specialist lies in their scope and focus. Help Desk roles typically involve initial customer contact and basic troubleshooting, often in call centers or support desks. Support Specialists handle more complex technical issues, often requiring deeper technical knowledge and hands-on support. Both roles are essential in IT support, but they differ in responsibilities and work environments.

What are computer help desk professionals?

Computer help desk professionals are IT support specialists who assist users with technical issues related to computers, software, hardware, and networks. They provide support via phone, email, chat, or in-person, troubleshooting problems, answering questions, and guiding users through solutions. Help desk professionals play a crucial role in maintaining productivity by resolving technical issues promptly and ensuring systems run smoothly.

What jobs pay $10,000 a month without a degree?

In the computer help desk field, earning $10,000 a month typically requires advanced experience, certifications, or specialized skills rather than just the job title. High-paying roles may involve senior technical support, network administration, or cybersecurity positions that often demand industry certifications like CompTIA or Cisco, along with extensive experience. Entry-level help desk jobs usually pay less, but advancing into specialized or managerial roles can lead to higher salaries without a degree requirement.

What are the key skills and qualifications needed to thrive as a Computer Help Desk professional, and why are they important?

To thrive as a Computer Help Desk professional, you need strong troubleshooting abilities, foundational IT knowledge, and often a relevant certification like CompTIA A+ or Microsoft Certified Desktop Support Technician. Familiarity with ticketing systems, remote desktop software, and basic networking tools is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve technical issues. These skills ensure timely support, user satisfaction, and the smooth functioning of IT systems within an organization.

Are help desk jobs still in demand?

Help desk jobs, including computer help desk roles, remain in demand as organizations continue to rely on IT support for troubleshooting hardware, software, and network issues. These positions often require strong communication skills and knowledge of common operating systems and support tools, with demand driven by ongoing technology upgrades and cybersecurity needs.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine help desk tasks such as password resets and troubleshooting, allowing Computer Help Desk professionals to focus on more complex issues. However, AI does not fully replace human support, as many technical problems require critical thinking, customer service skills, and personalized assistance that only trained technicians can provide.

What are some common challenges faced on a computer help desk, and how can I prepare for them?

One common challenge on a computer help desk is handling multiple support requests simultaneously while maintaining a high level of customer service. You may encounter frustrated users or complex technical issues that require quick problem-solving and effective communication. Preparing by strengthening your troubleshooting skills, familiarizing yourself with common software and hardware issues, and practicing patience can help you succeed. Additionally, learning to prioritize tasks and use help desk ticketing systems efficiently will make your workflow smoother.

What jobs pay $2000 a day?

High-paying jobs that can reach $2000 a day often include specialized roles such as senior software engineers, IT consultants, or cybersecurity experts, especially those with extensive experience or certifications. These positions typically require advanced skills, a strong professional reputation, and often involve consulting, contract work, or leadership responsibilities in technology or finance sectors.
What are the most commonly searched types of Computer Help Desk jobs in Mississippi? The most popular types of Computer Help Desk jobs in Mississippi are:
Computer Help Desk jobs near you
Infographic showing various Computer Help Desk job openings in Mississippi as of June 2026, with employment types broken down into 3% As Needed, 69% Full Time, 25% Part Time, and 3% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $45,605 per year, or $21.9 per hour.
Help Desk Analyst

Help Desk Analyst

Sprint Mart

Ridgeland, MS • On-site

$17.75 - $24.25/hr

Full-time

Posted 21 days ago

Sprint Mart rating

4.5

Company rating: 4.5 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Description
Job Description
Help Desk Analyst
Job Type: Full-Time
Locations: Ridgeland, MS
Tupelo, MS
Overview: We are seeking a skilled Help Desk Analyst to provide first-line technical support to end-users. The ideal candidate will have strong customer service skills, a solid understanding of computer hardware and software, and experience with PDI Enterprise.
Key Responsibilities
Maintain Customer Focus
- Provide prompt and courteous technical support to end-users via phone, email, and in-person.
- Maintain a positive and professional attitude at all times.
Troubleshoot and Resolve Common Computer Issues Involving
- E-mail
- Printing
- M365 Applications
- Point of Sale
- PDI Enterprise Applications
- Android Tablets
- Network Connectivity
- Workstation Software Installation/Updates
Documentation
- Document all support incidents and resolutions in the company's ticketing system.
Collaboration
- Work closely with management and IT teams to understand corporate objectives and provide solutions.
- Participate in planning and implementation of new technologies and upgrades
Other Duties as Assigned
Qualifications
- High School Diploma or equivalent required; Associate's Degree in Information Technology preferred.
- 1-2 years of experience in a helpdesk or technical support role.
- Strong knowledge of Windows operating systems.
- Experience with M365 Applications
- Experience with PDI Enterprise back office systems (POS, fuel systems, back office) is highly preferred.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong customer service and problem-solving skills.
- Ability to learn new technologies quickly.
Physical Requirements
Able to climb, bend or squat on occasion. Must be able to regularly lift and/or move 20-35 pounds and occasionally lift or pull 35-80 pounds.

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