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Computer Help Desk Jobs in Mississippi (NOW HIRING)

Penn Entertaiment

Front Desk Clerk

Vicksburg, MS · On-site

$13.25 - $16.25/hr

You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping ... Keep record of room availability and guest's accounts, manually or by computer. * Compute bill ...

PENN Entertainment

Front Desk Clerk

Vicksburg, MS · On-site

$12/hr

You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping ... Keep record of room availability and guest's accounts, manually or by computer. * Compute bill ...

PENN Entertainment, Inc.

Front Desk Clerk

Vicksburg, MS · On-site

$12/hr

You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping ... Keep record of room availability and guest's accounts, manually or by computer. * Compute bill ...

Ameristar Casinos

Front Desk Clerk

Vicksburg, MS · On-site

$12/hr

You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping ... Keep record of room availability and guest's accounts, manually or by computer. * Compute bill ...

RJ Young

Technical Service Representative

Jackson, MS · On-site

This is not an IT or help desk role . This is a field-based, hands-on hardware technician position ... Prior electrical/mechanical/computer experience. AAP/EEO Statement RJ Young provides equal ...

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All JobsComputer Help Desk JobsComputer Help Desk Jobs in Mississippi

Computer Help Desk information

See Mississippi salary details

$12

$21

$32

How much do computer help desk jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for computer help desk in Mississippi is $21.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.22 and $24.57 per hour, depending on experience, location, and employer.

What is the difference between Computer Help Desk vs Computer Support Specialist?

AspectComputer Help DeskComputer Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+, Microsoft Certified
Work EnvironmentHelp desk, call centers, on-site supportTechnical support, troubleshooting, on-site or remote
Employer & IndustryIT service providers, corporate IT departmentsIT consulting firms, corporate IT teams
Search & Comparison IntentCustomer support, troubleshooting rolesTechnical problem solving, system support

The main difference between a Computer Help Desk and a Computer Support Specialist lies in their scope and focus. Help Desk roles typically involve initial customer contact and basic troubleshooting, often in call centers or support desks. Support Specialists handle more complex technical issues, often requiring deeper technical knowledge and hands-on support. Both roles are essential in IT support, but they differ in responsibilities and work environments.

What are computer help desk professionals?

Computer help desk professionals are IT support specialists who assist users with technical issues related to computers, software, hardware, and networks. They provide support via phone, email, chat, or in-person, troubleshooting problems, answering questions, and guiding users through solutions. Help desk professionals play a crucial role in maintaining productivity by resolving technical issues promptly and ensuring systems run smoothly.

What jobs pay $10,000 a month without a degree?

In the computer help desk field, earning $10,000 a month typically requires advanced experience, certifications, or specialized skills rather than just the job title. High-paying roles may involve senior technical support, network administration, or cybersecurity positions that often demand industry certifications like CompTIA or Cisco, along with extensive experience. Entry-level help desk jobs usually pay less, but advancing into specialized or managerial roles can lead to higher salaries without a degree requirement.

What are the key skills and qualifications needed to thrive as a Computer Help Desk professional, and why are they important?

To thrive as a Computer Help Desk professional, you need strong troubleshooting abilities, foundational IT knowledge, and often a relevant certification like CompTIA A+ or Microsoft Certified Desktop Support Technician. Familiarity with ticketing systems, remote desktop software, and basic networking tools is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve technical issues. These skills ensure timely support, user satisfaction, and the smooth functioning of IT systems within an organization.

Are help desk jobs still in demand?

Help desk jobs, including computer help desk roles, remain in demand as organizations continue to rely on IT support for troubleshooting hardware, software, and network issues. These positions often require strong communication skills and knowledge of common operating systems and support tools, with demand driven by ongoing technology upgrades and cybersecurity needs.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine help desk tasks such as password resets and troubleshooting, allowing Computer Help Desk professionals to focus on more complex issues. However, AI does not fully replace human support, as many technical problems require critical thinking, customer service skills, and personalized assistance that only trained technicians can provide.

What are some common challenges faced on a computer help desk, and how can I prepare for them?

One common challenge on a computer help desk is handling multiple support requests simultaneously while maintaining a high level of customer service. You may encounter frustrated users or complex technical issues that require quick problem-solving and effective communication. Preparing by strengthening your troubleshooting skills, familiarizing yourself with common software and hardware issues, and practicing patience can help you succeed. Additionally, learning to prioritize tasks and use help desk ticketing systems efficiently will make your workflow smoother.

What jobs pay $2000 a day?

High-paying jobs that can reach $2000 a day often include specialized roles such as senior software engineers, IT consultants, or cybersecurity experts, especially those with extensive experience or certifications. These positions typically require advanced skills, a strong professional reputation, and often involve consulting, contract work, or leadership responsibilities in technology or finance sectors.
What are the most commonly searched types of Computer Help Desk jobs in Mississippi? The most popular types of Computer Help Desk jobs in Mississippi are:
Computer Help Desk jobs near you
Infographic showing various Computer Help Desk job openings in Mississippi as of June 2026, with employment types broken down into 3% As Needed, 69% Full Time, 25% Part Time, and 3% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $45,605 per year, or $21.9 per hour.

Service Desk Technician with Security Clearance

GovCIO

MS • On-site

$24.97/hr

Other

Posted 10 days ago

GovCIO rating

7.2

Company rating: 7.2 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

114th of 206 rated it services

Job description

GovCIO is currently hiring for a Service Desk Technician to provide call center report for our federal customer. This position is located in will be a remote position. Due to customer requirements, the employee must be located in Hancock County, MS or adjacent counties. Travel to and from a customer site may be required for computer setup and service. Responsibilities The Service Desk Tech shall perform Tier 1 services by working directly with the Service Desk and staff to ensure that service levels are achieved. The hours of operations are 24 hrs/7 days a week. Shift Flexibility is a must. The qualified candidate will perform the following: * Responds to and diagnoses incidents through discussions with users.
  • Provides support to end users on a variety of issues.
  • Identifies, researches and resolves technical problems.
  • Responds to telephone calls, email and personnel requests for technical support.
  • Documents, tracks, and monitors problems to ensure timely resolution.
  • Provides first-tier support to end users for either PC, server or mainframe applications or hardware.
  • Interact with network services, software systems engineering, and/or applications development to restore service and/or identify the root cause.
  • Simulates or recreates user problems to resolve operating difficulties.
  • Recommend systems modifications to reduce user problems.
  • Operate within the SD AQL's, first call resolution, and speed of answer.
  • Perform password resets on applicable systems.
  • Collect information from callers and ensure that tickets are promptly and accurately documented in the applicable ticketing system.
  • Utilize the knowledge base to guide callers through resolution of reported issues.
  • Ensure that all email service requests are processed within acceptable contractual limits.
  • Ensure that Tier 1 email team also receives Tier 1 phone support training to assist when email and fax incoming volume is low or during spike on the phones.
Ensure that a response to every contact is acknowledged to requestor, documented accurately and worked as a first contact resolution or assigned appropriately. Qualifications Required Skills and Experience High School Diploma or equivalent
  • 0-2 years experience
  • Basic understanding of computer systems and how to use them
  • Must have, or be able to obtain within six months of hire an ITIL foundation certification, an A+ Certification, and a Helpdesk Institute or Service Desk Institute certification. Certification costs will be reimbursed by GovCIO.
Preferred Skills and Experience * MCSA Office 365 certification
Clearance required: Must be able to obtain and hold a public trust clearance Posted Salary Range USD $24.97 - USD $24.97 /Hr.

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