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Computer Help Desk Jobs in Mississippi (NOW HIRING)

RJ Young

Technical Service Representative

Jackson, MS · On-site

This is not an IT or help desk role . This is a field-based, hands-on hardware technician position ... Prior electrical/mechanical/computer experience. AAP/EEO Statement RJ Young provides equal ...

Forrest General Hospital

SR SERVER ENG

Hattiesburg, MS · On-site

$45.01 - $50/hr

... help desk ticket and/or task. * Demonstrate technical aptitude for utilizing a remote access ... Education/Skills Associate Degree or Bachelor Degree in computer science or equivalent. Must ...

New

Kenco

Business Systems Analyst

Southaven, MS · On-site

Documents procedures and solutions for help desk issues. * Answering both technical and non ... Performs basic computer and RF repairs and work station integration. Qualifications * Bachelor ...

Kencogroup

Business Systems Analyst

Southaven, MS

Documents procedures and solutions for help desk issues. * Answering both technical and non ... Performs basic computer and RF repairs and work station integration. Qualifications * Bachelor ...

SEMRHI

Training Specialist - RN/LPN

Hattiesburg, MS

Work with management and end users to resolve issues using provided help desk ticketing software ... Proficiency learning and using computer-based applications Physical and Other Requirements: * If ...

New

Liebherr Group

IT Support Manager

Tupelo, MS · On-site

... help desk ticketing system. • Tracks equipment and software lifecycles, proposing hardware ... computer deployment program. • Oversees lifecycle management of conference room and video ...

New

Liebherr USA

IT Support Manager

Tupelo, MS · On-site

... help desk ticketing system. • Tracks equipment and software lifecycles, proposing hardware ... computer deployment program. • Oversees lifecycle management of conference room and video ...

New

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All JobsComputer Help Desk JobsComputer Help Desk Jobs in Mississippi

Computer Help Desk information

See Mississippi salary details

$12

$21

$32

How much do computer help desk jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for computer help desk in Mississippi is $21.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.22 and $24.57 per hour, depending on experience, location, and employer.

What is the difference between Computer Help Desk vs Computer Support Specialist?

AspectComputer Help DeskComputer Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+, Microsoft Certified
Work EnvironmentHelp desk, call centers, on-site supportTechnical support, troubleshooting, on-site or remote
Employer & IndustryIT service providers, corporate IT departmentsIT consulting firms, corporate IT teams
Search & Comparison IntentCustomer support, troubleshooting rolesTechnical problem solving, system support

The main difference between a Computer Help Desk and a Computer Support Specialist lies in their scope and focus. Help Desk roles typically involve initial customer contact and basic troubleshooting, often in call centers or support desks. Support Specialists handle more complex technical issues, often requiring deeper technical knowledge and hands-on support. Both roles are essential in IT support, but they differ in responsibilities and work environments.

What are computer help desk professionals?

Computer help desk professionals are IT support specialists who assist users with technical issues related to computers, software, hardware, and networks. They provide support via phone, email, chat, or in-person, troubleshooting problems, answering questions, and guiding users through solutions. Help desk professionals play a crucial role in maintaining productivity by resolving technical issues promptly and ensuring systems run smoothly.

What jobs pay $10,000 a month without a degree?

In the computer help desk field, earning $10,000 a month typically requires advanced experience, certifications, or specialized skills rather than just the job title. High-paying roles may involve senior technical support, network administration, or cybersecurity positions that often demand industry certifications like CompTIA or Cisco, along with extensive experience. Entry-level help desk jobs usually pay less, but advancing into specialized or managerial roles can lead to higher salaries without a degree requirement.

What are the key skills and qualifications needed to thrive as a Computer Help Desk professional, and why are they important?

To thrive as a Computer Help Desk professional, you need strong troubleshooting abilities, foundational IT knowledge, and often a relevant certification like CompTIA A+ or Microsoft Certified Desktop Support Technician. Familiarity with ticketing systems, remote desktop software, and basic networking tools is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve technical issues. These skills ensure timely support, user satisfaction, and the smooth functioning of IT systems within an organization.

Are help desk jobs still in demand?

Help desk jobs, including computer help desk roles, remain in demand as organizations continue to rely on IT support for troubleshooting hardware, software, and network issues. These positions often require strong communication skills and knowledge of common operating systems and support tools, with demand driven by ongoing technology upgrades and cybersecurity needs.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine help desk tasks such as password resets and troubleshooting, allowing Computer Help Desk professionals to focus on more complex issues. However, AI does not fully replace human support, as many technical problems require critical thinking, customer service skills, and personalized assistance that only trained technicians can provide.

What are some common challenges faced on a computer help desk, and how can I prepare for them?

One common challenge on a computer help desk is handling multiple support requests simultaneously while maintaining a high level of customer service. You may encounter frustrated users or complex technical issues that require quick problem-solving and effective communication. Preparing by strengthening your troubleshooting skills, familiarizing yourself with common software and hardware issues, and practicing patience can help you succeed. Additionally, learning to prioritize tasks and use help desk ticketing systems efficiently will make your workflow smoother.

What jobs pay $2000 a day?

High-paying jobs that can reach $2000 a day often include specialized roles such as senior software engineers, IT consultants, or cybersecurity experts, especially those with extensive experience or certifications. These positions typically require advanced skills, a strong professional reputation, and often involve consulting, contract work, or leadership responsibilities in technology or finance sectors.
What are the most commonly searched types of Computer Help Desk jobs in Mississippi? The most popular types of Computer Help Desk jobs in Mississippi are:
Computer Help Desk jobs near you
Infographic showing various Computer Help Desk job openings in Mississippi as of June 2026, with employment types broken down into 3% As Needed, 69% Full Time, 25% Part Time, and 3% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $45,605 per year, or $21.9 per hour.
Technical Service Representative

Technical Service Representative

RJ Young

Jackson, MS • On-site

Full-time

Posted 20 days ago

Job description

Be the Hands-On Expert Keeping Office Technology Running

Are you mechanically inclined and enjoy working with your hands? Do you like solving real-world problems and being out in the field? We're looking for a Technical Service Representative (TSR) who thrives on hardware repair and customer support—not behind a desk, but in the real world, making things work. This is not an IT or help desk role. This is a field-based, hands-on hardware technician position focused on the physical repair and maintenance of multifunctional office equipment like copiers, printers, scanners, and fax machines. You'll also handle some basic network connectivity setup (print/scan), but your main job is keeping the machines running—and customers happy.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This Role Is All About Hardware—You’ll:

  • Diagnose and repair mechanical and electrical issues on copiers, printers, scanners, and fax machines
  • Perform preventative maintenance and part replacements
  • Set up devices to print and scan on basic networks (connectivity knowledge helpful, but this is not an IT role)
  • Provide basic training to end users on hardware functions
  • Work independently in the field, while staying connected with your service team
  • Keep detailed service records and submit mileage, payroll, and call reports
  • Maintain a clean and professional appearance (yourself and your company vehicle)

Why You’ll Love It:

  • You're not stuck at a desk—you're out solving real problems hands-on
  • Every day is different, with new challenges and new customers
  • You'll get training and support to keep learning and advancing
  • You’re part of a team that values craftsmanship, service, and reliability

Work Environment

This role primarily operates in a professional office setting, where you'll regularly use standard office equipment such as computers, phones, printers, copiers, and fax machines. However, as a field-based technician, you'll also spend time at customer locations, which may include distribution centers, manufacturing floors, or warehouse environments. These settings can vary in noise level, temperature, and layout, so flexibility and adaptability are key.

Physical Demands

  • Must be able to drive long distances to service a device.
  • Must be able to carry a tool bag weighing up to 30lbs.
  • Must be able to lift to 100lbs to assemble some device components.
  • Must be able to move equipment (machines typically have casters) to access components.

Position Type/Expected Hours of Work

  • Full Time, Monday thru Friday 8am to 5pm, or 7am to 4pm.
  • Special circumstances may require the need to work late or on a weekend.
  • Occasional travel on weekends for manufacturer training.

Travel

  • Daily travel between customer locations.
  • Occasional travel to attend training or team meetings.

Required Education and Experience

High school diploma or equivalent.

Preferred Education and Experience

Two-year technical degree.

Prior Xerox experience. 

Prior electrical/mechanical/computer experience.

AAP/EEO Statement

RJ Young provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Other Duties

Please note that the job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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