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Computer Hardware Support Jobs in Massachusetts (NOW HIRING)

Systems Support Corporation

IT Technician

Marshfield, MA · On-site

$50K - $55K/yr

Systems Support, one of the first IT firms on the South Shore, is looking for a help desk ... Computer Hardware troubleshooting * Technical Skills: Configure a PC, replace hard drive on PC ...

Akamai Technologies GmbH

Hardware Engineer II

Cambridge, MA · On-site

$95 - $171/hr

Demonstrate an understanding of computer architecture, server hardware components, firmware and ... Benefits at Akamai We support your health, well‑being, finances, and life beyond work. See our ...

Harvard University

IT Support Associate II

Boston, MA · On-site

$55/hr

Provides advanced technical support in the use of computer hardware, software, and specialized mainframe technology. * Knowledgeable in specialized security requirements, HMS IT policies and ...

New

Harvard University

IT Support Associate II

Boston, MA

$24 - $28/hr

Provides advanced technical support in the use of computer hardware, software, and specialized mainframe technology. * Knowledgeable in specialized security requirements, HMS IT policies and ...

New

TEKsystems

Desktop Support Analyst

Springfield, MA · On-site

$23.25 - $31/hr

This role supports desktops, laptops, mobile devices, printers, audio/visual equipment, telephony ... Computer hardware and peripherals * Printers and print services * Network connectivity and ...

New

TEKsystems

Desktop Support Analyst

Springfield, MA · On-site

$30 - $35/hr

This role supports desktops, laptops, mobile devices, printers, audio/visual equipment, telephony ... Computer hardware and peripherals * Printers and print services * Network connectivity and ...

New

Dell, Inc.

Hardware Principal Engineer

Hopkinton, MA

$135K - $179K/yr

Computer architecture (e.g. x86, ARM), Electrical engineering & hardware development (motherboard ... Supported by your benefits. You can explore the overall benefits experience that awaits you as a ...

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All JobsComputer Hardware Support JobsComputer Hardware Support Jobs in Massachusetts

Computer Hardware Support information

See Massachusetts salary details

$13

$23

$47

How much do computer hardware support jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for computer hardware support in Massachusetts is $23.88, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $23.89 per hour, depending on experience, location, and employer.

What is computer hardware support?

Computer hardware support refers to the assistance provided to users and organizations for troubleshooting, maintaining, and repairing physical components of computers and related devices. This includes diagnosing issues with parts like motherboards, hard drives, RAM, printers, and other peripherals. Hardware support technicians help ensure that all computer equipment runs efficiently and address any malfunctions or upgrades as needed. Their work is essential for minimizing downtime and keeping technology operations smooth.

What are the key skills and qualifications needed to thrive as a computer hardware support specialist?

To thrive as a Computer Hardware Support specialist, you need strong troubleshooting abilities, knowledge of computer hardware components, and often an associate degree or relevant certifications like CompTIA A+. Familiarity with diagnostic tools, ticketing systems, and hardware imaging software is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this field. These skills are crucial for efficiently resolving technical issues and ensuring minimal downtime for end users or business operations.

What are the typical challenges faced by computer hardware support professionals, and how can they be addressed?

Computer Hardware Support professionals often encounter challenges such as diagnosing complex hardware issues, managing high-priority service requests, and keeping up with rapidly evolving technology. To address these challenges, it's important to develop strong troubleshooting skills, maintain clear communication with both users and IT teams, and participate in ongoing training to stay current with new hardware and support tools. Collaboration with colleagues and leveraging documentation or knowledge bases can also help in resolving uncommon or critical issues more efficiently.

What is the difference between Computer Hardware Support vs Computer Network Support?

AspectComputer Hardware SupportComputer Network Support
CertificationsA+ Certification, CompTIA Hardware+CCNA, CompTIA Network+
Work EnvironmentOn-site, repair shops, IT departmentsOn-site, help desks, network operations centers
Job FocusHardware installation, troubleshooting, repairsNetwork setup, maintenance, troubleshooting
Industry UsageIT support, manufacturing, retailTelecommunications, data centers, enterprise IT

While both roles support IT infrastructure, Computer Hardware Support primarily focuses on physical devices like computers and peripherals, whereas Computer Network Support specializes in maintaining and troubleshooting network systems. Both roles often require similar certifications and work environments, but their core responsibilities differ significantly.

What are popular job titles related to Computer Hardware Support jobs in Massachusetts?

For Computer Hardware Support jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Computer Hardware Support jobs in Massachusetts look for?

The top searched job categories for Computer Hardware Support jobs in Massachusetts are:

Computer Hardware Support jobs near you
Infographic showing various Computer Hardware Support job openings in Massachusetts as of August 2026, with employment types broken down into 73% Full Time, and 27% Part Time. Highlights an 100% In-person job distribution, with an average salary of $49,662 per year, or $23.9 per hour.

Hardware Technology Support Assistant

Berklee

Boston, MA

$16.97/hr

Part-time

Re-posted yesterday

Job description

In order to participate in Berklee Student Employment, a student must fulfill the following requirements:

  • Current student at Berklee College of Music or Boston Conservatory at Berklee.

  • Enrolled at least half-time in a degree, diploma, or certificate-seeking undergraduate or graduate program. Summer is the only semester in which a student can maintain employment without being enrolled. In this case, the student must be pre-registered for the upcoming fall semester. This exception does not apply to fall or spring semesters.

  • Have a valid United States Social Security Number (SSN).

  • Remain in "valid" Visa status as applicable.

  • A minimum 2.0 cumulative GPA. Students in their first semester can work, even though they do not have an official GPA until the completion of their first semester.

  • Federal Work Study student may apply.

  • In good disciplinary standing.

  • Must be located in the U.S.

For complete program details, please go to our website:www.berklee.edu/se.Under the direct supervision of the Hardware Services Manager, the Hardware Technology Support Assistant serves as an assistant to the Berklee Hardware Services staff. Primary responsibility will be delivery and pickup of Berklee owned hardware (laptop and desktop computers).Duties and Responsibilities include:
  • Deliver and receive various hardware from the computer repair center of IT Services and/or faculty and staff offices.
  • Refer more complex problems to the Desktop Deployment Consultant or other higher-level technical staff personnel for resolution as appropriate.
  • Maintain a high degree of responsiveness to faculty and staff.
  • Other duties as assigned.
Knowledge and Skills Required:
  • Ability to respectfully communicate using knowledgeable descriptions that are simple to understand.
  • Excellent organizational skills and the ability to stay punctual.
  • Demonstrated knowledge of Macintosh operating systems and hardware.
  • Positive demeanor and attitude shown through both face-to-face and digital communication. 5. Interest in providing high-quality and respectful customer service to College faculty and staff. 6. The ability to gracefully transition from student to College employee and effectively represent Berklee Technology Support Services when serving this function.

Hourly Rate: $16.97
Hiring Manager: Dean Gasinowski

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