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Computer Hardware Support Jobs in Massachusetts (NOW HIRING)

Deep knowledge of computer hardware basics, operating system navigation, file management, internet ... to support adult learners, seniors, and others new to technology building essential digital ...

Deep knowledge of computer hardware basics, operating system navigation, file management, internet ... to support adult learners, seniors, and others new to technology building essential digital ...

Deep knowledge of computer hardware basics, operating system navigation, file management, internet ... to support adult learners, seniors, and others new to technology building essential digital ...

Deep knowledge of computer hardware basics, operating system navigation, file management, internet ... to support adult learners, seniors, and others new to technology building essential digital ...

Deep knowledge of computer hardware basics, operating system navigation, file management, internet ... to support adult learners, seniors, and others new to technology building essential digital ...

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Computer Hardware Support information

See Massachusetts salary details

$13

$23

$47

How much do computer hardware support jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for computer hardware support in Massachusetts is $23.88, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $23.89 per hour, depending on experience, location, and employer.

What degree do you need to work on computer hardware?

Computer hardware support specialists typically need at least a high school diploma or equivalent, but many employers prefer postsecondary education such as an associate's degree in computer technology, information technology, or a related field. Relevant skills include knowledge of computer components, troubleshooting, and certifications like CompTIA A+ can enhance job prospects.

What are the typical challenges faced by Computer Hardware Support professionals, and how can they be addressed?

Computer Hardware Support professionals often encounter challenges such as diagnosing complex hardware issues, managing high-priority service requests, and keeping up with rapidly evolving technology. To address these challenges, it's important to develop strong troubleshooting skills, maintain clear communication with both users and IT teams, and participate in ongoing training to stay current with new hardware and support tools. Collaboration with colleagues and leveraging documentation or knowledge bases can also help in resolving uncommon or critical issues more efficiently.

What is the difference between Computer Hardware Support vs Computer Network Support?

AspectComputer Hardware SupportComputer Network Support
CertificationsA+ Certification, CompTIA Hardware+CCNA, CompTIA Network+
Work EnvironmentOn-site, repair shops, IT departmentsOn-site, help desks, network operations centers
Job FocusHardware installation, troubleshooting, repairsNetwork setup, maintenance, troubleshooting
Industry UsageIT support, manufacturing, retailTelecommunications, data centers, enterprise IT

While both roles support IT infrastructure, Computer Hardware Support primarily focuses on physical devices like computers and peripherals, whereas Computer Network Support specializes in maintaining and troubleshooting network systems. Both roles often require similar certifications and work environments, but their core responsibilities differ significantly.

What is computer hardware support?

Computer hardware support refers to the assistance provided to users and organizations for troubleshooting, maintaining, and repairing physical components of computers and related devices. This includes diagnosing issues with parts like motherboards, hard drives, RAM, printers, and other peripherals. Hardware support technicians help ensure that all computer equipment runs efficiently and address any malfunctions or upgrades as needed. Their work is essential for minimizing downtime and keeping technology operations smooth.

What is a computer hardware support specialist job description?

A computer hardware support specialist assists users with diagnosing, repairing, and maintaining computer hardware components such as desktops, laptops, printers, and servers. They troubleshoot technical issues, install and configure hardware, and may also provide training or documentation. Strong problem-solving skills and knowledge of hardware tools and diagnostic software are essential for this role.

What are the key skills and qualifications needed to thrive as a Computer Hardware Support specialist, and why are they important?

To thrive as a Computer Hardware Support specialist, you need strong troubleshooting abilities, knowledge of computer hardware components, and often an associate degree or relevant certifications like CompTIA A+. Familiarity with diagnostic tools, ticketing systems, and hardware imaging software is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this field. These skills are crucial for efficiently resolving technical issues and ensuring minimal downtime for end users or business operations.

Is there a high demand for computer hardware engineers?

Computer hardware support specialists and engineers are in steady demand due to ongoing advancements in technology and the need for maintenance, troubleshooting, and upgrading of hardware systems. Employment opportunities are expected to grow as organizations upgrade their infrastructure and adopt new hardware solutions, often requiring certifications and technical skills in diagnosing hardware issues and working with tools like diagnostic software.

What are the 4 types of computer hardware?

Computer hardware support professionals work with four main types of hardware: input devices (like keyboards and mice), output devices (such as monitors and printers), storage devices (including hard drives and SSDs), and processing units (like the CPU and motherboard). Understanding these components is essential for diagnosing and repairing hardware issues effectively.
What are popular job titles related to Computer Hardware Support jobs in Massachusetts? For Computer Hardware Support jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Computer Hardware Support jobs in Massachusetts look for? The top searched job categories for Computer Hardware Support jobs in Massachusetts are:
Infographic showing various Computer Hardware Support job openings in Massachusetts as of June 2026, with employment types broken down into 5% As Needed, 47% Full Time, 44% Part Time, 2% Temporary, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $49,662 per year, or $23.9 per hour.

Electrical Engineer, Robotics Hardware

FieldAI

Boston, MA

Full-time

Posted 22 days ago


Job description

Field AI is transforming how robots interact with the real world. We are building risk-aware, reliable, and field-ready AI systems that address the most complex challenges in robotics, unlocking the full potential of embodied intelligence. We go beyond typical data-driven approaches or pure transformer-based architectures, and are charting a new course, with already-globally-deployed solutions delivering real-world results and rapidly improving models through real-field applications.

Hardware Team:
The Hardware Team at Field AI develops perception and compute payloads that power autonomous robotics systems in complex real world environments. Our work spans the full hardware stack designing and integrating sensing systems (LiDAR, camera, TOF, IMU, GPS), embedded compute (CPUs, GPUs, microcontrollers, Linux, ROS), electrical systems (power distribution, communication), and mechanical components (structures, thermal regulation, ingress protection). The team focuses on both development (research, design, prototyping, testing) and operations (production, testing, QA, debugging). We’re a small, fast-moving team, and we care deeply about improving: 1) core capabilities, 2) system reliability, 3) system scalability. As a growing team we are also building operational systems and procedures from the ground up.
 
Electrical Systems Role:
As an Electrical Engineer on the Hardware Team at Field AI, you will contribute to the design and implementation of electrical systems that enable power and communications across the sense and compute packages. Your work will span across power systems, wire harnesses, PCB design, and communications networks with the goal of ensuring our systems are electrically robust, safe, and scalable. Responsibilities may span the full lifecycle from electrical CAD through production to field support. You will collaborate closely with the mechanical, sensor, and compute teams to build tightly integrated solutions ready for deployment in challenging field environments. Additionally, while your focus will be on electrical systems you will likely contribute across all hardware domains.
 
What You Will Get To Do
 
1. Electrical System Design
  • Power Architecture: Design regulated power systems including voltage rails, DC/DC converters, switches, fuses, and grounding schemes.
  • Wire Harness Design: Design and document robust wire harnesses for power and data lines, including shielding, strain relief, and standard connectors.
  • PCB Design: Create PCBs for power distribution, protocol bridging, and embedded control.
  • Networking & Communication: Architect wired and wireless communication systems (Ethernet, USB, CAN, I2C, WiFi, 5G).
  • Budgets & Tolerances: Maintain system-level power and bandwidth budgets. Ensure electrical tolerance to noise, EMI, and vibration.
 
2. Electrical System Implementation
  • CAD & Schematics: Create PCB schematics, harness diagrams, pinouts, and complete PCB BOMs using tools like KiCAD or Altium.
  • Calculations: Conduct electrical calculations including current draw, peak power, signal integrity, and fault analysis.
  • Design for Field Conditions: Engineer for EMI/EMC robustness, thermal resilience, and fault isolation under field operating conditions.
  • Testing: Conduct power validation (noise, load, transients), communication tests (bandwidth, latency), and EMI evaluation.
  • Integration: Collaborate with sensor, compute, and mechanical teams to ensure end-to-end system compatibility and robustness.
  • Documentation & Budgets: Maintain PCB schematics and systems level wiring diagrams. Manage system-level power and data bandwidth budgets.
 
3. Electrical System Production & Servicing
  • Build: Work with vendors and contract manufacturers to procure PCBs and harnesses. Develop QA checks for incoming units.
  • Debug: Investigate system faults using logs, oscilloscopes, analyzers, and power monitors.
  • Support: Provide hands-on support during integration, deployment, and servicing in the field.
 
What You Have
 
  • Education: B.S., M.S., or Ph.D. in Electrical Engineering, Computer Engineering, Robotics, or a related field.
  • Experience Level: We are recruiting across a wide range of experience levels from entry level engineers to senior and staff engineers.
  • Power Systems: Experience designing and testing low-voltage regulated power systems.
  • Harnessing: Hands-on design and integration of custom wire harnesses for robotics or automotive-style systems.
  • PCB Design: Proficiency in PCB schematic and layout using KiCAD, Altium, or equivalent tools.
  • Communication Protocols: Familiarity with USB, Ethernet, CAN, I2C, GMSL, and wireless technologies.
  • Testing & Debugging: Skills using electrical test tools including oscilloscopes, power analyzers, and EMI/EMC setups.
  • Documentation: Ability to produce detailed electrical documentation for design, manufacturing, and servicing.
  • Systems Thinking: Experience working across mechanical, compute, and autonomy teams to deliver robust integrated systems.
  • Cross Functional Robotic Skills: Ability to contribute electrical, sensing, and embedded computing work to deliver robust integrated systems.
 
What Will Set You Apart
 
  • Scaling: Experience taking systems from prototype to large scale production.
  • Field Environments: Experience developing systems for harsh field environments.
  • Deployed Robotics: Experience working on robotics deployed in real world settings such as autonomous vehicles, drones, or ruggedized robots.
  • Systems Level Robotics: Fluency across electrical, mechanical, and software systems.
  • Reliability Engineering: Background in fault protection, EMI/EMC compliance, and safety-critical design.
Compensation and Benefits
Our salary range is between ($70,000 - $300,000 annual), but we take into consideration an individual's background and experience in determining final salary; base pay offered may vary considerably depending on geographic location, job-related knowledge, skills, and experience.  Also, while we enjoy being together on-site, we are open to exploring a hybrid or remote option.

Why Join Field AI?
We are solving one of the world’s most complex challenges: deploying robots in unstructured, previously unknown environments. Our Field Foundational Models™ set a new standard in perception, planning, localization, and manipulation, ensuring our approach is explainable and safe for deployment.

You will have the opportunity to work with a world-class team that thrives on creativity, resilience, and bold thinking. With a decade-long track record of deploying solutions in the field, winning DARPA challenge segments, and bringing expertise from organizations like DeepMind, NASA JPL, Boston Dynamics, NVIDIA, Amazon, Tesla Autopilot, Cruise Self-Driving, Zoox, Toyota Research Institute, and SpaceX, we are set to achieve our ambitious goals.

Be Part of the Next Robotics Revolution
To tackle such ambitious challenges, we need a team as unique as our vision — innovators who go beyond conventional methods and are eager to tackle tough, uncharted questions. We’re seeking individuals who challenge the status quo, dive into uncharted territory, and bring interdisciplinary expertise. Our team requires not only top AI talent but also exceptional software developers, engineers, product designers, field deployment experts, and communicators.

We are headquartered in always-sunny Irvine, Southern California and have US based and global teammates. 

Join us, shape the future, and be part of a fun, close-knit team on an exciting journey!



We celebrate diversity and are committed to creating an inclusive environment for all employees. Candidates and employees are always evaluated based on merit, qualifications, and performance. We will never discriminate on the basis of race, color, gender, national origin, ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability, or any other legally protected status.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.