Computer Assistant Jobs (NOW HIRING)

WHAT IS TAXPAYER SERVICES?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

• Position(s) are to be filled in following area(s):
  • TS SC - Submission Processing

REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILSQualifications:

Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume.
QUALIFICATION REQUIREMENTS:
SPECIALIZED EXPERIENCE: GS-7 Level: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-06 grade level in the Federal service. Specialized experience for this position must include:

• Providing support to a Local Area Network (LAN);
• Analyzing data quickly and reading computer printouts to extract necessary information;
• Recognizing/correcting minor malfunctions and reporting findings to responsible personnel;
• Receiving, testing and installing new products;
• Installing software updates.

SPECIALIZED EXPERIENCE: GS-8 Level: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-07 grade level in the Federal service. Specialized experience for this position must include:

• Experience with the features, characteristics, and interrelationships of multiple types of computer equipment, applications and utility programs, to assist in identifying problems;
• Experience with a wide range of analytical and diagnostic methods, procedures, and principles to identify required actions and implement decisions;
• Experience with following IRS applications: IDRS, BEARS, AMS, BBTS, SERP, Control D.;
• Experience with the following COTS software: Microsoft Outlook, Excel, and Word, Adobe Acrobat;
• Experience with SharePoint and the ability to create and maintain SharePoint sites;
• Experience with HTML and web site administration and ability to create and maintain a website;
• Experience with development of user guides, training aids and delivery of training to system users.

SPECIALIZED EXPERIENCE: GS-9 Level: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-08 grade level in the Federal service. Specialized experience for this position must include:

• Experience with the features, characteristics and interrelationships of multiple types of computer equipment, applications and utility programs; to assist in identifying problems;
• Experience with a wide range of analytical and diagnostic methods and procedures and principles to identify required actions and implement decisions;
• Experience analyzing data to identify problems encountered on computer systems;
• Experience with the following IRS applications: IDRS, BEARS, AMS, BBTS, IAT, SERP, Control D.;
• Experience with the following COTS software: Microsoft Outlook, Excel, and Word, Adobe Acrobat;
• Experience with SharePoint and ability to create and maintain SharePoint sites;
• Experience with HTML and web site administration and ability to create and maintain a website;
• Experience with development of user guides, training aids and delivery of training to system users.

AND

You must also meet the following requirement(s):

• TIME AFTER COMPETITIVE APPOINTMENT (TACA): Current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens".
• TIME IN GRADE (TIG): For positions above the GS-05,applicants must meet applicable time-in-grade requirements to be considered eligible. One year (52 weeks) at the next lower grade level is required to meet the time-in-grade requirements for the grade you are applying for. For positions at the GS-5, you cannot advance to the GS-05 if you have held a GS-02 in the past 52 weeks. There is no TIG restriction for GS-02, 03, or 04 positions.

You must meet the following requirements by the closing date of this announcement.

For more information on qualifications please refer to OPM's Qualifications Standards.

Education:A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.
We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE).Employment Type: OTHER