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Computer Assistant Jobs in Wake Forest, NC (NOW HIRING)

Computer Task Group, Inc

Depot Technician

Durham, NC · On-site

... using computer-based systems. * Pick, pack, and ship equipment and replacement parts. * Maintain a clean, safe, and organized work area. * Assist with training new technicians and support team ...

Computer Task Group, Inc

Depot Technician

Durham, NC · On-site

... using computer-based systems. * Pick, pack, and ship equipment and replacement parts. * Maintain a clean, safe, and organized work area. * Assist with training new technicians and support team ...

Computer Task Group

Fulfillment Associate I

Durham, NC · On-site

$13.50 - $15/hr

Keep the work area clean, organized, and compliant with safety guidelines. * Assist with onboarding ... Basic computer proficiency and data entry skills. * Ability to follow written procedures, testing ...

Computer Task Group, Inc

Fulfillment Associate I

Durham, NC · On-site

$14.50 - $16/hr

Keep the work area clean, organized, and compliant with safety guidelines. * Assist with onboarding ... Basic computer proficiency and data entry skills. * Ability to follow written procedures, testing ...

Computer Task Group, Inc

Fulfillment Associate I

Durham, NC · On-site

$14.50 - $16/hr

Keep the work area clean, organized, and compliant with safety guidelines. * Assist with onboarding ... Basic computer proficiency and data entry skills. * Ability to follow written procedures, testing ...

Nvidia

Senior VLSI CAD Software Engineer

Durham, NC · On-site

$118K - $156K/yr

NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than ... Experience with AI-based code assistant tools Ways to stand out from the crowd: * Experience ...

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Showing results 41-60

All JobsComputer JobsComputer Assistant JobsComputer Assistant Jobs in Wake Forest, NC

Computer Assistant information

See Wake Forest, NC salary details

$28.7K

$41.4K

$54.5K

How much do computer assistant jobs pay per year?

As of Aug 8, 2026, the average yearly pay for computer assistant in Wake Forest, NC is $41,425.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,600.00 and $47,600.00 per year, depending on experience, location, and employer.

What is the difference between Computer Assistant vs Data Entry Clerk?

AspectComputer AssistantData Entry Clerk
Required CredentialsHigh school diploma; some roles may require basic IT certificationsHigh school diploma; familiarity with data management software
Work EnvironmentOffices, schools, or organizations supporting IT tasksOffices, data centers, or administrative settings
Employer & Industry UsageEducational institutions, small businesses, tech supportCorporate, healthcare, government, and administrative sectors
Common Search & ComparisonOften compared for entry-level IT support rolesCompared for administrative data handling tasks

Computer Assistants and Data Entry Clerks often share similar work environments and entry-level credentials. However, Computer Assistants typically support IT functions and troubleshooting, while Data Entry Clerks focus on inputting and managing data. Both roles are essential in administrative and organizational settings, but they serve different primary functions within organizations.

Where can I work with basic computer skills?

Computer assistants and similar entry-level roles often require basic computer skills such as using office software, email, and internet browsing. These jobs can be found in various settings including offices, retail stores, healthcare facilities, and educational institutions, often with minimal certification requirements and standard working hours.

What is a computer assistant?

A computer assistant uses their technical and communication skills to help people troubleshoot problems with their computers. Sometimes referred to as technical support or customer support staff, computer assistants know about computers and the software they run. Their primary job duties include listening to customers describe the problems they are having and then walking them through a series of steps to get any issues resolved. Depending on the company you work for, you may also assist employees with their computer setups and help develop training guides. Some computer assistants work in call centers while others communicate exclusively through online chat or email. The minimum educational qualifications for this career include a high school diploma or G.E.D. certificate, although some employers may prefer you to have an associate degree in computer science and previous experience in a similar role.

What are some common challenges faced by computer assistants in supporting end-users, and how can they effectively address them?

Computer Assistants often encounter challenges such as troubleshooting diverse hardware and software issues, managing multiple support requests simultaneously, and explaining technical concepts to users with varying levels of computer literacy. To address these challenges effectively, strong organizational and communication skills are essential. Building a knowledge base of common solutions, prioritizing tickets based on urgency, and maintaining patience and empathy with users can greatly enhance the support experience and lead to improved outcomes.

What are the key skills and qualifications needed to thrive as a computer assistant, and why are they important?

To thrive as a Computer Assistant, you need strong knowledge of computer hardware, software applications, troubleshooting techniques, and typically at least an associate degree in a related field. Familiarity with operating systems, office productivity software, basic networking, and help desk ticketing systems is commonly required. Excellent communication, problem-solving abilities, and patience are valuable soft skills for this position. These skills ensure efficient technical support, minimize downtime, and foster a productive work environment.
More about Computer Assistant jobs
What are the most commonly searched types of Computer jobs in Wake Forest, NC? The most popular types of Computer jobs in Wake Forest, NC are:
What are popular job titles related to Computer Assistant jobs in Wake Forest, NC? For Computer Assistant jobs in Wake Forest, NC, the most frequently searched job titles are:
What job categories do people searching Computer Assistant jobs in Wake Forest, NC look for? The top searched job categories for Computer Assistant jobs in Wake Forest, NC are:
What cities near Wake Forest, NC are hiring for Computer Assistant jobs? Cities near Wake Forest, NC with the most Computer Assistant job openings:
Computer Assistant jobs near you

Customer Service Professional - Windows

Computer World Services

Morrisville, NC

Full-time

Re-posted 13 hours ago

Job description

Computer World Services Corp (CWS) is seeking a detail-oriented and results-driven Customer Service Professional - Windows who is responsible for providing frontline technical support for Windows-based systems in an enterprise environment. This role serves as the first point of contact for end users, delivering timely and effective support for hardware, software, and operating system issues while ensuring a high level of customer satisfaction.

The position focuses on incident intake, initial troubleshooting, and service request fulfillment, escalating more complex issues to higher-tier support as needed.
Key Tasks & Responsibilities

Technical Support & Troubleshooting

  • Provide system support for Windows desktops, laptops, and peripherals.
  • Troubleshoot basic hardware, software, and operating system issues.
  • Assist users with common issues related to email, applications, and system access.
  • Perform basic system setup, configuration, and software installations.
  • Assist with setup and deployment of Windows-based systems.
  • Support basic hardware troubleshooting and peripheral setup (e.g., printers, monitors).
  • Update asset records and support inventory tracking in ITAM systems (e.g., ServiceNow).
  • Ensure proper handling and documentation of assigned equipment.

Customer Service & End-User Support

  • Serve as a point of contact via phone, email, web, and in-person support.
  • Log, track, and manage incidents and service requests in ITSM tools.
  • Communicate clearly with users regarding issue status and next steps.
  • Provide courteous, professional, and responsive customer service.
  • Maintain high levels of customer satisfaction and adherence to SLAs.

Service Management & Documentation

  • Accurately document incidents, service requests, and resolutions.
  • Follow established procedures for incident, request, and escalation management.
  • Contribute to knowledge base articles and standard operating procedures.
  • Ensure compliance with IT policies and security standards.

Collaboration & Support

  • Work closely with macOS teams, and warehouse staff.
  • Support equipment deployments, relocations, and refresh activities.
  • Participate in training and team meetings to improve service delivery.

Required Skills & Competencies

  • Basic knowledge of Windows operating systems and desktop environments
  • Familiarity with troubleshooting common hardware and software issues
  • Strong customer service and communication skills
  • Ability to follow processes and document work accurately
  • Ability to manage multiple tasks in a fast-paced environment

Preferred Qualifications

  • Experience with ITSM tools (e.g., ServiceNow)
  • Experience in enterprise or government IT environments

Work Environment

  • Office and/or customer-site environment
  • May require physical handling of IT equipment and on-site support
Education & Experience

Education

  • Associate degree in Information Technology, Computer Science, or related field
    (or equivalent experience)  

Experience

  • 1-3 years of experience in IT support, help desk, or customer service
  • Experience supporting Windows operating systems preferred
Certifications
  • Certifications such as CompTIA A+ or equivalent
  • ITIL certification preferred
Security Clearance
  • Applicants must be able to obtain a Public Trust clearance

Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at [email protected].

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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