Complex Operations Manager Jobs in Portland, ME (NOW HIRING)

Posting Date

RN Case Manager - Position Highlights

• Location: Harrisburg, York, West Philadelphia including surrounding areas.
  This is a hybrid, field based role requiring a dedicated home office and the ability to travel 3-4 days per week within an assigned territory. Coverage includes a territory that runs from York, Harrisburg and West Philadelphia. Territory assignments may change cased on business needs.

• Schedule: Monday - Friday
  Flexibility is required to accommodate patient needs and nephrology partner availability.

• Employment Type: Full-Time

This position functions autonomously and in collaboration with all members of the healthcare team to coordinate and facilitate quality, cost-effective care while minimizing fragmentation of the healthcare delivery system for ESRD and CKD patients. This position provides coordination of care between the patient, family, physician, provider and care teams, the community, and Regional Operations Manager.

DaVita Integrated Kidney Care (DaVita IKC) is an the integrated care division of DaVita Inc. working on DaVita's vision to provide integrated care to all ESRD patients, who are some of the most medically complex and vulnerable patient populations in the US. Our more than 600 dedicated nurses, care coordinators, nurse practitioners (NPs) and business professionals integrate and manage care for more than 20,000 patients with late-stage chronic kidney disease (CKD) and end stage renal disease (ESRD) across the US each month.

We've proven that integrating care achieves the triple aim of improved patient quality of life, better outcomes and lower total cost of care. What sets DaVita IKC apart is that we not only provide great care management but we start with our heart with our patients and each other. We focus on creating both a great experience for our patients and a special place to work for our teammates.

We're on a mission to revolutionize kidney care, with a vision of making integrated care the standard of care for all renal patients. To help us achieve our vision, we're investing extensively in developing both our model of care and our team. When you join DaVita IKC, you're joining a compassionate team committed to quality patient care. Through our commitment to training, growth and quality we consistently achieve superior clinical outcomes while giving teammates the opportunity to excel in an award-winning environment that enables them to thrive both professionally and personally.

Qualifications for the Shining Star for our DaVita IKC Registered Nurse are:

• A.D.N degree from accredited school of nursing required; B.S.N preferred; three-year diploma from accredited diploma program may be substituted for nursing degree

• Current Registered Nurse (RN) license in the state of practice required

• Continuing education credits maintained as required by state of practice required

• Minimum of five (5) years' experience in clinical nursing required

• Minimum of three (3) years' experience in renal nursing preferred

• Case management experience is required. In lieu of case management experience, 3 or more years of experience assessing patient needs, developing and managing individualized care plans, coordinating services across interdisciplinary teams, and supporting patients through complex healthcare transitions is required

• Certified Nephrology Nurse (CNN) or Certified Case Manager (CCM) preferred

• Demonstrated knowledge and understanding of data and managing to clinical, financial, and patient satisfaction outcomes

• Demonstrated experience and effectiveness in change agent role

• Demonstrated knowledge and understanding of CQI techniques

• Previous experience in healthcare performance coaching required

• Current CPR certification required

• Ability to modify personal practice patterns to adapt to new / electronic processes and increased productivity expectations as it pertains to Capella implementation

• Current driver's license in state employed with positive driving record and able to meet requirements of insurance coverage required

• Basic computer skills and proficiency in MS Word and Outlook required

• Functional proficiency with DaVita specific clinical software programs, including Capella, required within 90 days of employment

• Home office with internet connectivity at minimum of 1MB upload and 1MB download speed required

Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen."

Why wait? Explore a career with DaVita today.

Go to http://careers.davita.com to learn more or apply.

What We'll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out

• Support for you and your family: Family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity/paternity leave and more

• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.

#LI-JD2

At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.