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Complex Operations Manager Jobs in California (NOW HIRING)

Bank of Hope

Operations Manager

La Habra, CA · On-site

$70K - $80K/yr

Support branch staff in addressing and resolving complex customer concerns related to branch operations. * Collaborate with the Branch Manager to develop strategies that enhance customer satisfaction ...

Brilliant Corners

Operations Manager

Los Angeles, CA · On-site

$80K - $82K/yr

Monitor turnaround times, service quality, and resolve escalations or complex cases as needed. Team Leadership and Performance Management: Supervise Operations Supervisors and/or senior staff, set ...

Brilliant Corners

Operations Manager

Los Angeles, CA · On-site

$80K - $82K/yr

Monitor turnaround times, service quality, and resolve escalations or complex cases as needed. Team Leadership and Performance Management: Supervise Operations Supervisors and/or senior staff, set ...

Hope Bank

Operations Manager

Los Angeles, CA

$77K - $80K/yr

Support branch staff in addressing and resolving complex customer concerns related to branch operations. * Collaborate with the Branch Manager to develop strategies that enhance customer satisfaction ...

Brilliant Corners

Operations Manager

Los Angeles, CA · On-site

$80K - $82K/yr

Monitor turnaround times, service quality, and resolve escalations or complex cases as needed. Team Leadership and Performance Management: Supervise Operations Supervisors and/or senior staff, set ...

GEODIS

Operations Manager

Ontario, CA · On-site

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver ...

Synagro

Operations Manager

Rancho Cordova, CA · On-site

... safe and proper operation of equipment. * Manage projects from proposal stage to on-site ... Must be able to plan and coordinate complex systems and processes. * Knowledge of OSHA and state ...

SUPPLY.com

Operations Manager

Lake Elsinore, CA · On-site

$4.5K - $9.9K/mo

We exist to make our customers' complex projects simple, successful, and sustainable. We ... Ferguson is now hiring an Operations Manager to lead business operations in ourFFF Lake ...

GEODIS

Operations Manager

Ontario, CA · On-site

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver ...

Wheels Labs

Operations Manager

San Diego, CA · On-site

We are looking for an Operations Manager with a passion for leadership, a knack for problem-solving ... Proven experience solving complex problems, exercising good judgment, and navigating ambiguous ...

HP Products

Operations Manager

Lake Elsinore, CA · On-site

$4.5K - $9.9K/mo

We exist to make our customers' complex projects simple, successful, and sustainable. We ... Ferguson is now hiring an Operations Manager to lead business operations in ourFFF Lake ...

BrightBee Inc.

Operations Manager

Oakland, CA · Remote

$55K - $60K/yr

Our newest Operations Manager will be part of the BrightBee team that runs the day-to-day ... Handle sensitive and complex situations, including effectively communicating challenging decisions ...

Floor & Décor

Operations Manager

Los Angeles, CA

$20.50 - $40.70/hr

Manage checkbook for P&L and assist the CEM with operational budget/spending and adherence * Assist ... Ability to perform in a high volume, highly complex location * Ability to demonstrate initiative ...

Highgate Hotels

Operations Manager

Ontario, CA · On-site

... 91764 The Operations Manager is responsible for planning and directing operations to improve ... Must be able to understand and evaluate complex information, data, etc. from various sources to ...

Residence Inn Ontario

Operations Manager

Ontario, CA · On-site

$70K - $70K/yr

... 91764 Overview The Operations Manager is responsible for planning and directing operations to ... Must be able to understand and evaluate complex information, data, etc. from various sources to ...

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Complex Operations Manager information

What are the key skills and qualifications needed to thrive as a complex operations manager?

To thrive as a Complex Operations Manager, you need strong leadership, analytical thinking, process optimization expertise, and a relevant degree (often in business, engineering, or operations management). Familiarity with ERP systems, Lean Six Sigma certification, and advanced data analysis tools are typically required. Exceptional communication, problem-solving, and adaptability help you manage diverse teams and drive continuous improvement. These skills ensure operational efficiency, effective resource management, and the ability to navigate and resolve multifaceted challenges in dynamic environments.

What are some common challenges faced by a complex operations manager, and how can they be effectively addressed?

A Complex Operations Manager often navigates challenges such as coordinating cross-functional teams, managing shifting priorities, and ensuring smooth communication among multiple departments. Balancing operational efficiency with strategic goals requires adaptability and strong problem-solving skills. Proactive planning, clear delegation, and regular team meetings can help address these challenges, while leveraging data-driven decision-making ensures continuous improvement. Building strong relationships with stakeholders also supports smoother operations and more effective issue resolution.

What is the difference between Complex Operations Manager vs Operations Supervisor?

AspectComplex Operations ManagerOperations Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like PMP or Six Sigma are commonUsually requires a high school diploma or associate degree; some roles prefer management or business courses
Work EnvironmentOversees multiple departments or locations, managing complex processes and teamsManages daily operations within a specific team or department
Employer & Industry UsageCommon in manufacturing, logistics, and large-scale service industriesFound across various industries, including retail, manufacturing, and healthcare

The Complex Operations Manager focuses on overseeing multiple complex processes and teams, often requiring advanced certifications and strategic planning. In contrast, the Operations Supervisor handles daily operational tasks within a specific area, with less emphasis on certifications. Both roles are vital in ensuring smooth operations but differ mainly in scope and level of responsibility.

What does a complex operations manager do?

A Complex Operations Manager oversees the daily operations of multiple departments or business units within a large organization or facility. Their role involves coordinating resources, streamlining processes, and ensuring that all teams work efficiently to meet organizational goals. They often manage budgets, implement policies, resolve operational issues, and lead cross-functional teams. This position requires strong leadership, problem-solving, and organizational skills to handle complex and dynamic environments.
What are popular job titles related to Complex Operations Manager jobs in California? For Complex Operations Manager jobs in California, the most frequently searched job titles are:
What job categories do people searching Complex Operations Manager jobs in California look for? The top searched job categories for Complex Operations Manager jobs in California are:
What cities in California are hiring for Complex Operations Manager jobs? Cities in California with the most Complex Operations Manager job openings:
Complex Operations Manager jobs near you
Infographic showing various Complex Operations Manager job openings in California as of August 2026, with employment types broken down into 84% Full Time, 12% Part Time, 2% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Operations Manager

Bank of Hope

La Habra, CA • On-site

$70K - $80K/yr

Full-time

Posted 5 days ago

Bank Of Hope rating

8.1

Company rating: 8.1 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

66th of 171 rated banks

Job description

The Operations Manager is responsible for overseeing and managing the operational efficiency and compliance of the branch while supporting the delivery of exceptional customer service. This role involves supervising operational staff, ensuring compliance with bank policies and regulatory requirements, and identifying opportunities to improve branch processes. The Operations Manager collaborates with the Branch Manager to achieve branch goals and fosters a professional and customer-focused environment.
Operational Oversight:
  • Oversee all operational functions of the branch, ensuring compliance with bank policies, procedures, and regulatory requirements.
  • Supervise and support operational staff, including tellers and other branch personnel, in managing the day-to-day branch operations.
  • Monitor and evaluate branch workflows to identify opportunities for process improvements and efficiencies.
  • Ensure proper cash management, including vault operations, ATM balancing, and branch cash levels.
  • Conduct periodic audits and reviews of operational processes to maintain compliance and minimize risks.

Team Leadership & Development:
  • Provide guidance, support, and training to operational staff to ensure adherence to policies and procedures.
  • Serve as a resource for resolving escalated operational issues or customer concerns.
  • Mentor team members, fostering a collaborative and professional environment.
  • Develop employees to be trained in most Ops functions and how to proactively identify value-add opportunities and refer clients to PBO or BM.
  • Assist the Branch Manager with staffing decisions, scheduling, and performance management for operational employees.

Customer Service Support:
  • Promote a culture of exceptional customer service by ensuring operational processes align with customer needs.
  • Support branch staff in addressing and resolving complex customer concerns related to branch operations.
  • Collaborate with the Branch Manager to develop strategies that enhance customer satisfaction and retention.

Compliance & Risk Management:
  • Ensure the branch complies with federal and state banking regulations, including BSA, CRA, and other compliance standards.
  • Monitor daily operations for potential risks and take appropriate action to mitigate issues.
  • Maintain accurate records and documentation to support compliance and risk management efforts.
  • Oversee the preparation and submission of required reports to internal and external stakeholders.

Branch Operations Administration:
  • Manage operational tasks, such as maintaining branch supplies, overseeing facility needs, and ensuring proper functioning of equipment.
  • Participate in special projects, system updates, or procedural changes that impact branch operations.
  • Support the Branch Manager in achieving branch goals and contribute to strategic initiatives.
  • Actively contribute to the Sales success/goals of the office by collaborating with BM and PBO.

Job Qualifications/Requirements
Education/Credentials
  • Bachelor's degree in accounting, business administration, or related field or equivalent experience.

Prior Experience
  • Required: Minimum five years of experience in banking and three years of experience in a supervisory position.

Skills
  • English: Written: Advanced Verbal: Fluent
  • Required: Strong leadership, organization, and problem-solving skills.
  • Required: Comprehensive knowledge of banking policies, regulations, operational procedures.
  • Required: Excellent communication and interpersonal skills, with the ability to mentor and support team members effectively.
  • Required: Proficiency with banking systems and basic computer applications.
  • Additional Languages: Korean preferred

The salary range for this full-time position is $70,000 - $80,000 annually + bonus + benefits
Salary ranges are determined based on qualifications, level, and location.
Exact compensation may vary based on your skills and experience.
Bank of Hope is an equal employment opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, genetic information, national or ethnic origin, disability, marital status, veteran status or any other basis protected by federal, state, or local law.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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