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Complaint Associate Jobs (NOW HIRING)

Associate MDR/Vigilance Specialist

Moundsview, MN ยท On-site

$18.50 - $25.50/hr

A Day in the Life The Associate MDR Vigilance Specialist is responsible for supporting post-market surveillance and complaint handling activities to ensure continued compliance with global medical ...

Associate MDR/Vigilance Specialist

Moundsview, MN ยท On-site

$18.50 - $25.50/hr

A Day in the Life The Associate MDR Vigilance Specialist is responsible for supporting post-market surveillance and complaint handling activities to ensure continued compliance with global medical ...

Warehouse Associate

Alsip, IL ยท On-site

$18 - $19/hr

The Warehouse Associate performs receiving, stock keeping, picking, packing and shipping activities ... Process the complaint by responding to the customer with the action taken to correct the problem or ...

The Warehouse Associate performs receiving, stock keeping, picking, packing and shipping activities ... Process the complaint by responding to the customer with the action taken to correct the problem or ...

Retail Sales Associate

Coral Springs, FL

$14.25 - $16.50/hr

Complaint handling is a critical part of this position. Turning a frustrated customer into a happy ... Sales Associate Responsibilities: * Greeting customers, responding to questions, improving ...

Retail Sales Associate

Coral Springs, FL ยท On-site

$14.25 - $16.50/hr

Complaint handling is a critical part of this position. Turning a frustrated customer into a happy ... Sales Associate Responsibilities: * Greeting customers, responding to questions, improving ...

Showing results 41-60

Complaint Associate information

See salary details

$27K

$141.2K

$310.5K

How much do complaint associate jobs pay per year?

As of Sep 12, 2026, the average yearly pay for complaint associate in the United States is $141,209.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $212,500.00 per year, depending on experience, location, and employer.

What are the most commonly searched types of Complaint jobs?

The most popular types of Complaint jobs are:

What states have the most Complaint Associate jobs?

States with the most job openings for Complaint Associate jobs include:

What are popular job titles related to Complaint Associate jobs?

For Complaint Associate jobs, the most frequently searched job titles are:

Infographic showing various Complaint Associate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 28% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $141,209 per year, or $67.9 per hour.

Medical Customer Relations Associate

Jacksonville, FL โ€ข On-site

Integrated Resources
Recruiting and Staffing Servicesย โ€ขย 51 - 200 employees

$37K - $46K/yr

Other

Re-posted 29 days ago


Job description

Medical Customer Relations Associate

A Few Words About Us Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing.

Job Description

Duration โ€“ Temp to Hire/contract to Hire

Job Responsibilities :

โ€ข The Customer Relations Associate is a Healthcare Educator who represents the company to investigate, evaluate and resolve product/medical complaints worldwide per FDA/ISO requirements.

โ€ข Monitor feedback activity using the complaint handling system to assess seriousness of adverse reactions and provide complaint resolution while promoting customer satisfaction.

โ€ข Provide education, product and service information while ensuring a satisfactory resolution.

โ€ข Other key responsibilities include: managing product returns, identifying quality signals and processing reimbursement claims. Be a facilitator of the importance of quality and compliance awareness for internal colleagues

โ€ข Investigate complaints โ€“ Evaluate medical complaints to determine filing requirements per MDR/GMP regulations and other regulatory requirements.

โ€ข Investigate and document non-medical complaints as necessary.

โ€ข Request and compile information for claims relating to adverse reactions; coordinate the reimbursement process.

Review complaint files for accuracy and completeness per GMP regulations.

Investigate and document account and consumer complaints/concerns and inquiries.

Participates in investigations, audits, cross-functional teams, and other related duties as assigned by management.

Qualifications and Skills:

โ€ข MUST speak Spanish

โ€ข A minimum of a healthcare degree or professional license is required. A minimum of a BS/BA degree is preferred.

โ€ข A minimum of 5 years professional medical related experience is required.

โ€ข Call center or medical device experience is highly preferred.

โ€ข Experience working in a quality control environment is also preferred.

โ€ข The ability to function successfully as a member of a high performing team in a dynamic environment is required.

โ€ข Strong written and oral communication skills are required.

โ€ข Strong interpersonal and organizational skills are required.

โ€ข Proficiency in MS Office products is required. This position requires excellent documentation practices and the ability to multi-task in a fast paced environment with strong attention to detail and accuracy.

โ€ข Will be typing on the computer so must have proficient typing skills


Integrated Resources logo

About Integrated Resources

Sourced by ZipRecruiter

Integrated Resources Inc (IRI), based in Edison, NJ, US, is an esteemed player in the staffing solutions industry with a credible presence on their official website irionline.com. Notably, IRI provides a range of professional staffing services including contract, contract-to-hire, and direct hire solutions to a wide spectrum of industries such as healthcare, life sciences, manufacturing, financial, insurance, and others. Since its inception, IRI has been committed to delivering top-talent and optimum solutions to meet its clients' diverse needs.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Edison, NJ, US

Year founded

1996