Competitive Intelligence Manager Jobs in Massachusetts

We are a Firm where people truly believe in what they do and strive to achieve the highest standards of performance and success.

This position could be located at the Firm's global operations center in Tampa or in our Dallas, New York City, Charlotte, Tysons, Richmond, Washington DC, Boston, Orlando, Atlanta, Miami, Philadelphia, Tallahassee, and Jacksonville offices.

General Description

We are seeking a Competitive Intelligence Analyst to join our team. The Competitive Intelligence Analyst is responsible for supporting the firm's business development, competitive intelligence, and marketing efforts by delivering research and analysis through the use of industry-standard databases and tools. This position requires intermediate knowledge of legal systems, legal concepts, and research methodologies, typically gained through at least two years of relevant experience in legal research, library services, or professional services marketing. The role requires the ability to exercise independent judgment, apply technical expertise, synthesize large volumes of information into concise and actionable insights, and contribute effectively to collaborative team initiatives and strategic departmental and firm-wide projects.

Key Responsibilities and Essential Job Functions:

• Appropriately scope, research, and prepare competitive intelligence reports and analysis in response to specific target opportunities.
• Conduct Competitive Intelligence research on law firms, industries, clients, and market trends.
• Develop Intelligence Briefs (Company Level) and Industry Briefs (Market/Industry Level) by researching individual companies and markets/industries then synthesizing results into summary form, including:
  • company overview and areas of opportunities
  • industry overview and trends
  • key contacts and market segments
  • prospect lists by industry
  • transactions lists

• Demonstrate ability to transform complex data into actionable business insights through the analysis of large datasets and the effective use of data analytics tools such as Excel and Power BI.
• Apply AI-powered research and business intelligence tools to strengthen research capabilities and identify emerging trends and opportunities.
• Locate market information for development of client and target lists.
• Exercise judgment and accountability in meetings or communicating effectively around deadlines.
• Perform highly reliable quantitative and qualitative analysis, projections and plans, presenting interpretations and recommendations to senior management.
• In collaboration with senior information professionals, develop strategic advice on how best to leverage internal and external resources to address challenges faced by the firm and its attorneys.
• Proactively track Holland & Knight's competitive position in geographic locations, industries and practices.
• Develop an understanding of each section and practice group's targets, needs, and goals; assisting with materials and information to help shape plans and competitive positioning.
• Grow individual subject matter expertise (SME) in the legal competitive intelligence field, maintaining some knowledge of trends and industry developments.
• Establish and maintain an understanding of the information needs, workflow, and preferences of users and stakeholders in order to support and improve ease of access to information.
• Attend research training, legal vendor training, knowledge sharing sessions, and other continuing education toward maintaining highest quality service output.
• Support the firm's information resource stewardship; complying with all information security, privacy, confidentiality and licensing requirements while educating all users on the same.
• Expected to maintain a regular and predictable work schedule and full attention to and engagement in work activities on behalf of the firm during business hours unless otherwise approved or required by applicable law.
• Special projects and duties as assigned.
  

Required Skills:

Research and Analysis

• Intermediate understanding of legal systems and concepts, with an awareness of the legal industry and current trends.
• Intermediate knowledge of research methods and competencies, including awareness of efficient and cost-effective research strategies as well as basic understanding of economic and business indicators.
• Ability to apply research plans, engage in reference interviews, review information, logically organize information, and integrate findings into work product.
• Critical evaluation skills, including the ability to answer reference questions; identify relevant legal authority and information sources; assess the credibility, currency, and validity of information; as well as explain thought process and scope of research in solutions.
• Knowledge and expertise preferred with tools such as S&P Capital IQ, Pitchbook, Westlaw, and Lexis.
• Familiarity with AI Productivity tools such as: Microsoft CoPilot, and Harvey.
• Some familiarity with APIs and data visualization.

Professionalism and Leadership

• Commitment to strong service values with the ability to exhibit sound professional judgment, discretion, strategic thinking, independent problem solving, and accountability.
• Good communication skills, including active listening, clear writing, professional speaking, cultural sensitivity, emotional intelligence, and civility.
• Experience giving presentations, including some familiarity with persuasive and confident speech and writing.
• Understanding of and proven commitment to relationship building, team building and collaboration.
• Future-focused outlook with some experience engaging stakeholders towards surfacing and communicating problems, challenges, and opportunities.
• Self-awareness of knowledge gaps with personal effort toward continuing education.
• Team-minded and diplomatic, with an engagement in mentorship and knowledge sharing.
• Independently motivated.

Practical Skills

• Proficiency with MS Office Suite, including Excel, Word, PowerPoint, Power BI and other data visualization tools a plus.
• Ability to adapt and apply new technologies and workflows.
• Demonstrated stress management skills and effective prioritization of workload.

Required Qualifications & Education:

• Bachelor's degree.
• Minimum of 2 years legal, corporate, or industry research experience; library professional or library paraprofessional experience; or professional services marketing experience required; preferably in a law firm setting or equivalent.

Preferred Qualifications & Education:

• Master's degree in library and information Science from an ALA accredited school or equivalent degree preferred.

Physical Requirements:

• Ability to sit or stand for extended periods of time.
• Moderate or advanced keyboard usage.

This position may be filled in District of Columbia, Massachusetts, New York, or Virginia.In accordance with applicable Pay Transparency Laws, the pay ranges for this position are listed below. These ranges may not be applicable to other locations. An individual's actual compensation will depend on the individual's qualifications and experience. In addition to the base compensation, Holland & Knight provides bonus opportunities and an exceptional benefits package.

• Richmond - $67,000.00 - $101,000.00
• Tysons - $74,000.00 - $111,000.00
• District of Columbia - $81,000.00 - $121,000.00
• Massachusetts - $81,000.00 - $121,000.00
• New York City - $81,000.00 - $121,000.00

Benefits: Our goal is to promote a work environment in which individuals have access to the resources they need to be their best both professionally and personally, which includes resources that encourage individuals to focus on their health and well-being.

Below are the benefits we offer: comprehensive medical (PPO and HDHPs), dental and vision plans including coverage for domestic partners; life and AD&D insurance; short and long term disability insurance; tax-advantaged accounts for health care expenses, including FSAs and HSAs; FSAs for dependent care; health advocacy services; behavioral health and counseling resources for all family members; 401(k); profit sharing; backup dependent care; senior care planning support; resources for individuals with development disabilities and their caregivers; and paid holidays and other paid time off, including paid leave for new parents.

Holland & Knight is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth or related conditions, transgender status, and sexual orientation), national origin, age, disability, genetic information, veteran status or any other factor prohibited by law.

Applicants who are interested in applying for a position and require an accommodation during the process should contact ApplicantAccommodations@hklaw.com.

Personal Information collected from applicants will be used for the purpose of processing the application throughout any recruitment or employment process, as well as inclusion in a personnel file. Categories of data collected may include name, address, phone numbers, email, Social Security Number, and signature. Holland & Knight may collect further information if you consent to a background check. This includes criminal background, employment, and certifications. Please visit Legal Information Portal for Holland & Knight LLP's privacy policies.