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Community Support Associate Jobs in Philadelphia, PA

Day Support Associate

Voorhees, NJ · On-site

$19.16 - $19.44/hr

Day Support Associate Location: Voorhees, NJ Department: Flicker Hourly Rate: $19.16-$19.44/hr ... Care, Community Based, Mental Health Technician, Certified Nursing Assistant, CNA, Patient Care ...

Day Support Associate Location: Voorhees, NJ Department: Flicker Hourly Rate: $19.16-$19.44/hr ... Care, Community Based, Mental Health Technician, Certified Nursing Assistant, CNA, Patient Care ...

Day Support Associate

Voorhees, NJ · On-site

$19.16 - $19.44/hr

Day Support Associate Location: Voorhees, NJ Department: Flicker Hourly Rate: $19.16-$19.44/hr ... Care, Community Based, Mental Health Technician, Certified Nursing Assistant, CNA, Patient Care ...

Starting at $18.15 / hour Job Summary The Student Support Associate (SSA) will maintain a safe and ... The SSA will assist the school community and its members to return to a more balanced environment.

As a Community Hub Associate, you will represent the FIGS brand, blending customer service with ... Support customer transactions including purchases, returns, and exchanges; assist with online ...

Part-Time Community Hub Associate Philadelphia, PA FIGS is looking for an awesome, capable ... Support customer transactions including purchases, returns, and exchanges; assist with online ...

As a Community Hub Associate, you will represent the FIGS brand, blending customer service with ... Support customer transactions including purchases, returns, and exchanges; assist with online ...

Sales Support Associate III

Philadelphia, PA · On-site

$17.25 - $22.25/hr

... celebrates communities of women around the globe who live their perfectly imperfect lifestyles ... The Sales Support Associate ensures an organized, efficient, and customer-ready store by managing ...

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Community Support Associate information

See Philadelphia, PA salary details

$13

$17

$21

How much do community support associate jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for community support associate in Philadelphia, PA is $17.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $18.94 per hour, depending on experience, location, and employer.

What does a community support associate do?

A Community Support Associate provides assistance and resources to individuals within a community, often helping them access services, resolve issues, and improve their overall well-being. They may work with diverse populations, including families, the elderly, or people with disabilities, to offer guidance, advocacy, and support. Their responsibilities can include answering questions, connecting people with local programs, and facilitating communication between community members and service providers. The goal is to empower individuals and strengthen the community as a whole.

What are the key skills and qualifications needed to thrive as a community support associate, and why are they important?

To thrive as a Community Support Associate, you typically need a background in social work, psychology, or a related field, along with strong interpersonal and problem-solving skills. Familiarity with client management software, documentation systems, and sometimes certifications in mental health or crisis intervention are valuable. Outstanding communication, patience, and cultural sensitivity enable you to connect with diverse clients and respond effectively to their needs. These skills and qualities are crucial for providing meaningful support and facilitating positive outcomes for individuals in the community.

How does a community support associate typically collaborate with other departments to resolve member issues?

Community Support Associates often work closely with teams like product, engineering, and marketing to address member concerns efficiently. When a technical issue arises, they may escalate tickets to the engineering team and provide detailed feedback to ensure swift resolution. Regular cross-department meetings or updates help keep everyone aligned on recurring community concerns or feature requests. This collaborative approach not only enhances the member experience but also gives associates insight into broader company operations, which can be valuable for career development.

What is the role of a community support associate?

A community support associate provides assistance and guidance to community members, addressing their questions, resolving issues, and fostering engagement. They often communicate via chat, email, or phone, and may use customer support tools or platforms to track interactions and ensure a positive experience.

What are popular job titles related to Community Support Associate jobs in Philadelphia, PA?

For Community Support Associate jobs in Philadelphia, PA, the most frequently searched job titles are:

What job categories do people searching Community Support Associate jobs in Philadelphia, PA look for?

The top searched job categories for Community Support Associate jobs in Philadelphia, PA are:

What cities near Philadelphia, PA are hiring for Community Support Associate jobs?

Cities near Philadelphia, PA with the most Community Support Associate job openings:

Infographic showing various Community Support Associate job openings in Philadelphia, PA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $36,625 per year, or $17.6 per hour.

Day Support Associate

Bancroft

Voorhees, NJ • On-site

$19.16 - $19.44/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 5 days ago


Bancroft rating

6.5

Company rating: 6.5 out of 10

Based on 19 frontline employees who took The Breakroom Quiz


Job description

OverviewWe are Hiring: Day Support Associate

Location: Voorhees, NJ

Department: Flicker

Hourly Rate: $19.16-$19.44/hr

Schedule: Monday-Friday 8am-4pm

Bancroft is a leading service-provider for children and adults with autism, other intellectual or developmental disabilities or those in need of neurological rehabilitation.

We are looking for Direct Support Professionals that are passionate about providing quality care in a positive and empathetic manner. Our Direct Support Professionals must have a strong desire to work with autistic, intellectually and/or developmentally disabled individuals.

Responsibilities

In addition to performing job responsibilities of a Program Associate, serves as a liaison between assigned persons served and their healthcare and insurance providers in advocating the best possible medical treatment for persons served:

1.  Schedules individual medical appointments for person(s) served in accordance with healthcare providers orders, Interdisciplinary Team (IDT) recommendations, and in compliance with Division of Developmental Disabilities (DDD) regulations, and in compliance with and requirements as directed from the Health Care Coordinator.2.  Prepares assigned person(s) served for all medical appointments with physicians, dentists, and healthcare specialists, ex: washing, bathing, grooming, appropriate attire, etc.

3. Ensures the accurracy, completeness and currency of all meidcal information maintained at the program site for assigned person(s) served din their caseload as directed by the Health Care Coordinator. 4. Prepares for individual medical appointments for assigned person(s) served; e.g., confirms insurance and funding information prior to visit, ensures that all necessary pre-testing has been performed and results received (ex lab tests, xrays, special studies, etc)5. Personally accompanies assigned person(s) served to medical visits or makes arrangements for a proxy; communicates with healthcare provides on behalf of person(s) served, providing medical history, explaining current health status, behaviors and reason for visit, providing details regarding medications and reactions, etc. 6. Performs necessary follow-up post-medical visits; alerts program site staff of any medication changes; observes and monitors person(s) served post-administration of newly-prescribed drugs and promptly notified healthcare providers and program management in the event of an adverse reaction; appropriately updates and files medical information for assigned person(s) served.

7. Provides supervision and direct care to assigned person(s) served in the event of medical or dental procedures etc, which may vary from short duration to exnteded periods of time or until relieved.8. Serves as liaison with healthcare providers, insurance providers, equipment suppliers, etc., in arranged for and acquiring various medical equipment and supplies for assigned person(s) served9. Serves as an advocate on behalf of assigned person(s) served in a variety of situations.

Qualifications

We're Hiring Compassionate Team Members Who: 

  • Are 18 years of age or older
  • Possess a high school diploma or GED
  • Work well in teams and are open to learning new skills
  • Have the ability and willingness to work weekends
  • Have a current driver's license in good standing

Preferred Qualifications: 

  • Associate's or Bachelor's degree 
  • Experience supporting individuals with developmental disabilities
  • A minimum of two years of experience as a Program Associate or one year as a Senior Program Associate preferably within the Bancroft organization is preferred.

What You'll Love About Bancroft: 

  • Meaningful Purpose: We truly make a difference in the lives of others, which inspires us to be better people, and gives us purpose. 
  • Lasting Bonds: We are a close-knit, committed team who feel like a second family
  • Personal Growth: There are opportunities to learn and build skills, professional development, career advancement, tuition assistance, and loan repayment programs 
  • Outstanding Benefits: We offer competitive salaries, tuition assistance up to $5,250 each year, discounted tuition at local colleges and universities, retirement savings programs, generous paid time off, medical and dental insurance, and more

What May Challenge You: 

  • Every hour of each day is different 
  • Weekend availability is required 
  • Caring for the people we serve can be physically, mentally, and emotionally tough

About Bancroft

At Bancroft, you'll do more than just make an impact. We are a care team of 2,700 employees across 200+ facilities and homes in NJ, PA, and DE committed to making a lasting difference in the lives of the people we serve and their loved ones. Together, we work diligently and compassionately, to improve the lives of the people we serve. Find your purpose and more at Bancroft.

Real Life. Real Purpose.

bancroft.org/careers

Keywords: Developmental Disabilities, Intellectual Disabilities, DD, Autism, Direct Support, Direct Care, Community Based, Mental Health Technician, Certified Nursing Assistant, CNA, Patient Care Assistant, PCA, Home Health Aide, Residential Counselor, Caregiver, Companion, Applied Behavior Analysis, ABA, Neurobehavioral, Psychology, Social Services

EEO Statement

Bancroft stands strong against racism and hate of all kinds and supports actions leading to respect, equality, fairness and peace. We advocate for and embrace an inclusive and just world. One world. For everyone. We work with heart, respect and collaboration. We are communicators, listeners, problem solvers, partners and collaborators. Bring your authentic self to our team.  

Bancroft is an Equal Opportunity Employer, and supports diversity, equity and inclusion in its hiring and employment practices, so that every team member can feel a true sense of belonging, and maximize their unique potential.  To this end, all applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, veteran status or any other characteristic protected by law.  

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Employment Type: OTHER

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