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Community Support Associate Jobs in Pottstown, PA

PT Support Associate

Pottstown, PA ยท On-site

$14.50 - $18.25/hr

... community. You are seeking a work environment where people are encouraged to dream, explore ... supporting front of the house and back of the house operations. You're also resourceful and ...

PT Support Associate

Pottstown, PA ยท On-site

$14.50 - $18.25/hr

... community. You are seeking a work environment where people are encouraged to dream, explore ... supporting front of the house and back of the house operations. You're also resourceful and ...

This is achieved through strong communication, facilitating teamwork, and supporting ongoing growth ... Bachelor's degree preferred with at least 3 years of supervisory experience, or Associate degree ...

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Community Support Associate information

See Pottstown, PA salary details

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How much do community support associate jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for community support associate in Pottstown, PA is $16.96, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $18.22 per hour, depending on experience, location, and employer.

What does a community support associate do?

A Community Support Associate provides assistance and resources to individuals within a community, often helping them access services, resolve issues, and improve their overall well-being. They may work with diverse populations, including families, the elderly, or people with disabilities, to offer guidance, advocacy, and support. Their responsibilities can include answering questions, connecting people with local programs, and facilitating communication between community members and service providers. The goal is to empower individuals and strengthen the community as a whole.

What are the key skills and qualifications needed to thrive as a community support associate, and why are they important?

To thrive as a Community Support Associate, you typically need a background in social work, psychology, or a related field, along with strong interpersonal and problem-solving skills. Familiarity with client management software, documentation systems, and sometimes certifications in mental health or crisis intervention are valuable. Outstanding communication, patience, and cultural sensitivity enable you to connect with diverse clients and respond effectively to their needs. These skills and qualities are crucial for providing meaningful support and facilitating positive outcomes for individuals in the community.

How does a community support associate typically collaborate with other departments to resolve member issues?

Community Support Associates often work closely with teams like product, engineering, and marketing to address member concerns efficiently. When a technical issue arises, they may escalate tickets to the engineering team and provide detailed feedback to ensure swift resolution. Regular cross-department meetings or updates help keep everyone aligned on recurring community concerns or feature requests. This collaborative approach not only enhances the member experience but also gives associates insight into broader company operations, which can be valuable for career development.

What is the role of a community support associate?

A community support associate provides assistance and guidance to community members, addressing their questions, resolving issues, and fostering engagement. They often communicate via chat, email, or phone, and may use customer support tools or platforms to track interactions and ensure a positive experience.

What cities near Pottstown, PA are hiring for Community Support Associate jobs?

Cities near Pottstown, PA with the most Community Support Associate job openings:

Infographic showing various Community Support Associate job openings in Pottstown, PA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $35,279 per year, or $17 per hour.

Community Direct Support Professional

Reading, PA โ€ข On-site

$16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

New


Job description

Description:

ProBerco is recruiting for Community Living Direct Support Professionals to join Our Team! ProBerco is excited to offer a $2,000.00 New Hire Sign-On Bonus. Please be advised that pay is dependent upon qualifications and experience.

Salary starting at $16.00 hourly, now offering shift differentials! Please be advised that pay is dependent upon qualifications and experience. 


Competitive Benefits 

  • Paid      holidays for full-time employees upon hire
  • Health      and Prescription benefits after 30 days
  • Company      paid Dental and Vision benefits after 30 days
  • Company      paid Life Insurance after 60 days
  • 401k      enrollment after 90 days 
  • PTO      and Sick time available after 90 days

About ProBerco

ProBerco's employees have been making a difference in the lives of individuals with disabilities for 47 years. Our mission is to enrich the lives of people with disabilities and their families by providing innovative community participation, community living, and employment supports. Our corporate culture is based on the principles of accountability, communication, and trust. The values of compassion, dignity and respect, responsibility, integrity, fairness and justice, innovation, inspiration, aspiration, and teamwork form the foundation for our code of conduct. Our program activities are carried out on-site at multiple locations throughout Berks County.


POSITION SUMMARY
The Resident Advisor in the Residential Services department is responsible for the supervision and support of adults with intellectual and other disabilities who reside in a community home. The Resident Advisor assists in the implementation of all aspects of care with health, safety, and well-being the highest priority. The Resident Advisor is responsible to adhere to corporate policies and procedures and state regulations.


Requirements:

MINIMUM QUALIFICATIONS 

1. High School diploma or General Education Development certificate. Some college preferred with a background in education or related human services field. 

2. Experience working with persons with developmental disabilities preferred. Work experience required.

3. Ability to work independently and as part of a team.

4. Valid PA driver’s license.  


DUTIES AND RESPONSIBILITIES 

1. Provide a supportive, caring, safe environment by attending to individual needs while respecting differences and supporting growth and independence. 

2. Offer input into the planning and development of outcomes with regard to the practical implementation of outcomes.

3. Assist each resident with personal hygiene, dressing, eating, and all other activities of daily living.

4. Assist in the implementation of Individualized Support Plans and related activities (social, recreational, educational, and developmental)

5. Compliance with corporate policies and procedures and Office of Developmental Programs regulations.

6. Attend to the residents’ emotional, physical, or medical needs. 

7. Report concerns regarding health, safety, and well-being to management.

8. Report incidents of suspected abuse, neglect or other as required by the policy on Incident Management. 

9. Obtain 24 hours of required training per training year. 

10. Actively participate in all aspects of job development. 

11. Attend and actively participate in staff meetings. 

12. Regular attendance at work. 

13. Other duties as assigned. 

14. Position is subject to temporary reassignment as necessary to ensure safe operation of all programs.  


COMPETENCIES 

• Problem solving – identify and resolve problems in a timely manner and gather and analyze information skillfully. 

• Interpersonal skills – maintain confidentiality, remain open to others’ ideas, and demonstrate a willingness to try new things. Support the competence of other members of the corporation in all situations. 

• Math – Demonstrate the ability to utilize basic math principles. 

• Oral Communication – speak clearly and persuasively in positive as well as negative situations.

• Written Communication – edit work for spelling and grammar, present numerical data accurately, create, read and interpret written information. 

• Planning and organizing – prioritize and plan work activities and use time efficiently. 

• Quality control – demonstrate accuracy and thoroughness and monitor own work to insure quality. 

• Adaptability – adapt to anticipated and unanticipated changes in the work environment, manage competing demands, and deal with frequent change, delays, or unexpected events. 

• Feedback – Ask for and accept it when offered. 

• Assistance – recognize the need for assistance and request it when needed. 

• Creativity – develop and implement creative formalized and informal programming.  


PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT 

• Physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the Resident Advisor position. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the position. 

• Safety precautions are observed in order to reduce incidents of risk factors for a typical residential setting that is adequately lighted, heated, and ventilated. Example: avoiding trips and falls, providing back care measures, and observing fire prevention measures. 

• May need to sit or stand.

• May be required to walk on a level surface, an uneven surface, and/or to climb stairs periodically throughout the day. 

• May be required to reach above the shoulder, below the waist, lift materials to waist height or above throughout the day. Proper lifting techniques are required. 

• The Resident Advisor is required to lift and/or move up to 35 lbs. 

• Finger dexterity and close vision are required. 

• Specific vision requirements include close and distance vision and depth perception. 

• The Resident Advisor is required to perform some essential job functions outside in the full range of weather conditions experienced in Pennsylvania. This may include shoveling snow, driving in snow, wind, and rainy conditions with poor visibility. Safety precautions and defensive driving techniques are required. Other weather conditions may include moderate to extreme heat. Safety precautions to prevent dehydration, heat stroke or other weather-related conditions are required.