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Community Specialists Jobs (NOW HIRING)

Felton Institute

Community Specialist

San Francisco, CA · On-site

$30 - $35/hr

Community Specialists are members of our multidisciplinary treatment team that support case managers and others from the team to provide coordinated care services for adults and older adults ...

HighLevel

Manager, Community Team

Dallas, TX · Remote

Direct, mentor, and scale a global, remote team of Community Specialists ensuring 24/7/365 coverage, high engagement, and consistent brand alignment. * Define, track, and optimize Key Performance ...

Associa

Community Specialist

Myrtle Beach, SC · On-site

The Community Specialist supports and assists general office activities and projects with administrative tasks. Provides customer service support. Under moderate supervision, work may involve contact ...

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How much do community specialists jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for community specialists in the United States is $23.82, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $27.16 per hour, depending on experience, location, and employer.

What are Community Specialists?

Community Specialists are professionals responsible for managing, growing, and engaging communities, either online or offline, on behalf of organizations or brands. They foster positive relationships, facilitate discussions, and address the needs and concerns of community members. Their work often includes moderating forums, creating content, organizing events, and gathering feedback to help improve products or services. Community Specialists play a key role in building trust and loyalty among community members, ensuring a safe and welcoming environment.

How do Community Specialists typically collaborate with other departments to enhance community engagement?

Community Specialists often work closely with marketing, customer support, and product teams to ensure that community initiatives align with broader company goals. They may relay feedback from community members to product teams, coordinate events with marketing, and assist customer support in addressing recurring concerns. This cross-functional collaboration helps create a more cohesive and responsive experience for community members while also enabling internal teams to stay informed about community needs and sentiment.

What is the difference between Community Specialists vs Community Managers?

AspectCommunity SpecialistsCommunity Managers
CredentialsTypically require marketing, communication, or social media certificationsOften have similar certifications but may also hold management or leadership credentials
Work EnvironmentFocus on engaging with community members, creating content, and supporting community initiativesOversee overall community strategy, manage teams, and coordinate events
Employer & Industry UsageCommon in tech, social media, and customer support sectorsFound in larger organizations, overseeing brand communities and user engagement
Search & Comparison IntentPeople compare to Community Managers to understand roles and responsibilitiesOften searched to distinguish managerial duties from specialist tasks

Community Specialists focus on engaging with community members and supporting initiatives, while Community Managers oversee overall strategy and team management. Both roles require communication skills and industry-specific knowledge, but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Community Specialist, and why are they important?

To thrive as a Community Specialist, you need strong communication, relationship-building, and organizational skills, often supported by a degree in communications, marketing, or a related field. Familiarity with social media platforms, community management software, and basic analytics tools is typically required. Outstanding Community Specialists excel in empathy, conflict resolution, and proactive engagement with diverse groups. These skills are crucial for fostering positive, active communities and ensuring effective communication between organizations and their audiences.
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Community Specialists jobs near you
Infographic showing various Community Specialists job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $49,546 per year, or $23.8 per hour.
Community Specialist

Community Specialist

Felton Institute

San Francisco, CA • On-site

$30 - $35/hr

Full-time

Medical, Dental, Retirement, PTO

Posted 12 days ago

Job description

Community Specialist
Flexible Housing Subsidy Pool
Senior Division
Agency Overview
Felton Institute responds to the needs of our community by providing innovative, evidence-informed social services that transform lives. Our organization offers 60+ programs that address mental health, the unhoused, early care and education, those impacted by the justice system, transitional age youth, as well as aging adults. Our programs combine the latest scientific research with cultural sensitivity and a deep commitment to supporting and reflecting the communities we serve. Felton offers a dynamic, challenging, and supportive work environment where we encourage the use of professional development, that staff can utilize throughout their career.
Program and Division Description
The Flexible Housing Subsidy Pool (FHSP) program serves adults and older adults transitioning into Scattered Site Permanent Supportive Housing by providing comprehensive and integrated services, including harm reduction and recovery-oriented treatment, physical and mental health care, housing assistance, and vocational and educational support. We work in partnership with San Francisco's Department of Homelessness and Supportive Housing (HSH) and Brilliant Corners. The program is part of Felton's Senior Division, which specializes in providing a full continuum of older adult mental health outpatient programs and a range of aging services programs, including workforce development, economic security, case management, and advocacy.
Job Description
Community Specialists are members of our multidisciplinary treatment team that support case managers and others from the team to provide coordinated care services for adults and older adults transitioning from homelessness to permanent housing. Community Specialists support clients who may be experiencing homelessness, isolation, mental illness, cognitive impairments, and/or substance abuse. Community Specialist duties include outreach and engagement; rapport building; provision of on-site/drop-in services; and case management services such as linkage to community resources providing employment services, medical care, money management, etc.
Community Specialists will meet as needed with other case managers in the city for case review and consultation and will participate in monthly trainings within the agency as indicated. Additional responsibilities include advocating with outside agencies on behalf of clients to secure benefits, housing and resources, and maintaining a professional working relationship with providers and other support systems. Team meetings occur collaboratively at least once a week; the Community Specialist will also meet with a program supervisor weekly.
Specific Responsibilities
  • Support team to provide case management services, including evaluations, care plan development, and assisting clients in accessing housing, financial, medical and other needed services.
  • Assist with linkage to housing resources, benefits, medical services, and other needed services.
  • Work collaboratively with collateral agencies and housing providers, including Housing Coordinators from Brilliant Corners and landlords.
  • Advocate on behalf of residents.
  • Complete all initial housing outreach and assessments according to HSH guidelines.
  • Provide crisis intervention and mental health support as needed.
  • Collaboratively problem solve around barriers with residents, providers, and other housing supports.
  • Maintain documentation standards with progress notes, assessments, and plans of care.
  • Maintain thorough clinical records after each contact or service, in accordance with standards set by the Felton Institute, SF Homeless and Supportive Housing, Medi-Cal, and program funders.
  • Participate in team meetings and care conferences and facilitate the exchange of information and ideas.
  • Additional duties as needed will be assigned.

Minimum Requirements and Qualifications
  • Passionate about working with unhoused adults and older adults.
  • Highly interested in the principles of recovery and dedicated to creating caring, supportive environments.
  • Willingness to work from a strengths-based, harm reduction, and person-centered model, with an emphasis on evidence-based practices.
  • Accurate and detail-oriented in documentation of plans of care and charting.
  • Experience in case management and mental health services for people experiencing homelessness, and for those living with mental illness, a plus.
  • Experience serving older adults not required but extremely helpful.
  • Ability to work with diverse cultures, ethnicities, and gender/sexual identities required.
  • Strong organizational, communication, interpersonal and time management skills preferred.
  • Finally, this is a highly collaborative environment: please be a team player with a welcoming, collaborative attitude.

Additional Information:
Reports to: Program Director
Job Type: Full-Time (30 hours per week)
Work Schedule: Onsite/Field-Based
FLSA Status: Non-exempt
Salary Range: $30- $35 per hour (DOE)
Benefits (subject to election and eligibility): Fully-Paid Medical and Dental Plans; Health Reimbursement Card, Paid Time Off (personal, vacation, and sick time), 403B with company match.
This position is union-represented by SEIU Local 1021 and is subject to the applicable collective bargaining agreement.
Applying Instruction:
Candidates should apply for the position at our career page "careers.felton.org" OR directly email resumes to "jobs@felton.org".
IMP NOTE: Job responsibilities are subject to change according to program requirements.

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