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Community Specialists Jobs (NOW HIRING)

HOALiving

Community Specialist

Saint George, UT

The Community Specialist must comply with the established policies and procedures. SCOPE: The Community Specialist reports directly to the Senior Community Specialist, while taking direction and ...

HOALiving

Community Specialist

Draper, UT · On-site

The Community Specialist must comply with the established policies and procedures. SCOPE: The Community Specialist reports directly to the Senior Community Specialist, while taking direction and ...

HOALiving

Community Specialist

Saint George, UT · On-site

The Community Specialist must comply with the established policies and procedures. SCOPE: The Community Specialist reports directly to the Senior Community Specialist, while taking direction and ...

HOALiving

Community Specialist

Saint George, UT · On-site

The Community Specialist must comply with the established policies and procedures. SCOPE: The Community Specialist reports directly to the Senior Community Specialist, while taking direction and ...

HighLevel

Manager, Community Team

Direct, mentor, and scale a global, remote team of Community Specialists ensuring 24/7/365 coverage, high engagement, and consistent brand alignment. * Define, track, and optimize Key Performance ...

HighLevel

Manager, Community Team

Charleston, WV · Remote

Direct, mentor, and scale a global, remote team of Community Specialists ensuring 24/7/365 coverage, high engagement, and consistent brand alignment. * Define, track, and optimize Key Performance ...

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How much do community specialists jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for community specialists in the United States is $23.82, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $27.16 per hour, depending on experience, location, and employer.

What are Community Specialists?

Community Specialists are professionals responsible for managing, growing, and engaging communities, either online or offline, on behalf of organizations or brands. They foster positive relationships, facilitate discussions, and address the needs and concerns of community members. Their work often includes moderating forums, creating content, organizing events, and gathering feedback to help improve products or services. Community Specialists play a key role in building trust and loyalty among community members, ensuring a safe and welcoming environment.

How do Community Specialists typically collaborate with other departments to enhance community engagement?

Community Specialists often work closely with marketing, customer support, and product teams to ensure that community initiatives align with broader company goals. They may relay feedback from community members to product teams, coordinate events with marketing, and assist customer support in addressing recurring concerns. This cross-functional collaboration helps create a more cohesive and responsive experience for community members while also enabling internal teams to stay informed about community needs and sentiment.

What is the difference between Community Specialists vs Community Managers?

AspectCommunity SpecialistsCommunity Managers
CredentialsTypically require marketing, communication, or social media certificationsOften have similar certifications but may also hold management or leadership credentials
Work EnvironmentFocus on engaging with community members, creating content, and supporting community initiativesOversee overall community strategy, manage teams, and coordinate events
Employer & Industry UsageCommon in tech, social media, and customer support sectorsFound in larger organizations, overseeing brand communities and user engagement
Search & Comparison IntentPeople compare to Community Managers to understand roles and responsibilitiesOften searched to distinguish managerial duties from specialist tasks

Community Specialists focus on engaging with community members and supporting initiatives, while Community Managers oversee overall strategy and team management. Both roles require communication skills and industry-specific knowledge, but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Community Specialist, and why are they important?

To thrive as a Community Specialist, you need strong communication, relationship-building, and organizational skills, often supported by a degree in communications, marketing, or a related field. Familiarity with social media platforms, community management software, and basic analytics tools is typically required. Outstanding Community Specialists excel in empathy, conflict resolution, and proactive engagement with diverse groups. These skills are crucial for fostering positive, active communities and ensuring effective communication between organizations and their audiences.
More about Community Specialists jobs
What cities are hiring for Community Specialists jobs? Cities with the most Community Specialists job openings:
What job categories do people searching Community Specialists jobs look for? The top searched job categories for Community Specialists jobs are:
Community Specialists jobs near you
Infographic showing various Community Specialists job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 94% Full Time, 2% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $49,546 per year, or $23.8 per hour.

Community Specialist - Console

Pearl Abyss America

Manhattan Beach, CA • On-site

$21 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description

Pearl Abyss America, Inc. - the team behind Black Desert and the upcoming titles Crimson Desert and DokeV - is seeking a high-performing, creative, results-oriented, and quality-obsessed Community Specialist to help accelerate our gaming reach to millions of players across all platforms (PC and Console) in North America.

The video game industry is transforming how players are entertained, communicating with each other, and interacting online and on their digital devices. Our team is looking for a Community Specialist with an entrepreneurial spirit and relentless tenacity to get things done. You'll be empowered to be an advocate for players' voices and a liaison between them and the development team - constantly managing the conversations, feedback, and proactively building bridges and trust within the community.

Our Community Specialists genuinely love video games, the players, and their communities; their passion for games helps them improve the quality of the game's live service. In this role, you will actively interact with the players both in-game and in the community - working closely with other team members in the live service department.

This position offers an unparalleled opportunity to ensure all of Pearl Abyss' current and future titles will achieve North American goals.

LOCATION: Manhattan Beach, CA (on-site)

JOB TYPE: Full-time

PAY RANGE: $21 - $25 per hour

RESPONSIBILITIES

  • Plan social postings for official Black Desert social channels and interact with players on the platforms
  • Create or assist in creating visual assets and copywriting for social postings
  • Respond to live game issues that occur in-game and write up appropriate notices on the forum and social channels when necessary
  • Create event plans for the player communities and execute them during live service
  • Work closely with the Content Production team to create community content (ex: short-form videos)
  • Work closely with Live Service Specialists, Customer Support, and other Community Specialists/Managers to solicit feedback and suggestions for game improvement from the community
  • Monitor and regularly report on live-service issues and player feedback
  • Monitor regularly live-streaming channels and social channels, and work closely with partner influencers
  • Coordinate and support the community moderators to uphold community guidelines and enhance player interactions
  • Perform other related duties as assigned

MINIMUM QUALIFICATIONS

  • 2+ years of work experience in the video game industry, especially in community management, customer support, QA, or related fields
  • Experience in social media management (Facebook, Twitter/X, Instagram, TikTok, etc.)
  • Extensive knowledge and gameplay of MMORPG games
  • Prior experience interacting with gaming communities (forums, social media user groups, etc.)
  • Experience in social content creation and posting, calendar publishing, asset creation, copywriting, reporting, and analytics
  • Strong customer service skills and interpersonal communication skills
  • Strong written communication skills for announcements or forum notices, with a great sense of humor
  • Ability to quickly problem solve, communicate, and deliver the best results in a fast-paced, high-volume environment
  • Creativity, curiosity, and a willingness to learn and grow
  • Professional and mature demeanor, along with strong time-management and organization skills for coordinating multiple initiatives and priorities

*Travel may be required for this position

PREFERRED QUALIFICATIONS

  • Bachelor's degree in Communications, Marketing, or any equivalent work experience
  • Experience as a content creator, cosplayer, or live streamer within the video game community
  • Graphic design or video production/editing skills
  • Avid Black Desert player
  • Passion for video games with an interest in MMORPGs
  • Bilingual in English/Japanese or English/Korean is a plus

PEARL ABYSS AMERICA BENEFITS

In addition to having a great culture, some of our benefits include:

  • Healthcare plan (medical, dental, and vision) 100% covered by the company for you and up to 3 of your dependents
  • Life insurance (basic, voluntary, and AD&D)
  • Retirement plan (401k) - company matching up to 5%
  • Pet insurance covered by the company for our employees' pets (up to 3 pets)
  • Lifestyle Wallet - $170/month individual allowance
  • Tiny Human Wallet - $500/month child subsidy
  • Paid time off (PTO) - Vacation, sick days, public holidays, and winter break
  • Family leave (maternity and paternity)
  • Company-sponsored Korean classes
  • Free gym access in the company office building
  • Free lunch in the office
  • Stocked kitchen
  • Regular team outings, company events, and more!

Pearl Abyss America is proud to be an equal-opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.
To all recruitment agencies: Pearl Abyss does not accept agency resumes. Please do not forward resumes to our jobs alias, Pearl Abyss employees, or any other organization location. Pearl Abyss is not responsible for any fees related to unsolicited resumes.

Employment Type: FULL_TIME

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