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Community Service Specialist information

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$27K

$63.9K

$112.5K

How much do community service specialist jobs pay per year?

As of Aug 11, 2026, the average yearly pay for community service specialist in the United States is $63,921.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $72,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a community service specialist, and why are they important?

To thrive as a Community Service Specialist, you need strong interpersonal skills, a background in social work or human services, and often a bachelor's degree in a related field. Familiarity with case management software, client databases, and sometimes certifications in crisis intervention or counseling are valuable. Outstanding communication, active listening, and problem-solving skills help build trust and rapport with diverse community members. These skills and qualities are crucial for effectively connecting individuals to resources and fostering positive community outcomes.

How to become a community service specialist?

To become a community service specialist, candidates typically need a high school diploma or equivalent, with some roles requiring a bachelor's degree in social work, public administration, or a related field. Relevant skills include communication, problem-solving, and knowledge of community resources; certifications in social services or case management can enhance prospects. Gaining experience through internships or volunteer work in community organizations is also beneficial.

What is a community service specialist?

Community service specialists are professionals who work with individuals and groups to connect them with social services, support community programs, and help address local needs. They often work for non-profit organizations, government agencies, or community centers, assisting clients with accessing resources such as housing, food, education, or employment services. Their role involves assessment, advocacy, and sometimes developing and implementing community outreach programs. Community service specialists play a vital part in improving the well-being of individuals and strengthening communities.

What is the difference between Community Service Specialist vs Social Worker?

AspectCommunity Service SpecialistSocial Worker
Required CredentialsHigh school diploma or equivalent; some roles may require certificationBachelor's or Master's degree in social work or related field
Work EnvironmentCommunity agencies, government offices, non-profitsHospitals, schools, social service agencies
Employer & Industry UsagePublic and non-profit sectors focusing on community outreachHealthcare, mental health, child welfare sectors
Common Search & ComparisonOften compared for roles involving community outreach and supportMore clinical and case management focused

Community Service Specialists typically focus on community outreach, resource referral, and support services, often with less formal education requirements. Social Workers usually have advanced degrees and handle complex cases involving mental health, child welfare, or healthcare. Both roles serve the community but differ in scope, credentials, and work settings.

What are some common challenges faced by community service specialists, and how can they be addressed?

Community Service Specialists often encounter challenges such as managing high caseloads, addressing diverse client needs, and navigating limited resources. To address these issues, specialists frequently collaborate with other social service professionals, utilize community partnerships, and prioritize effective time management. Regular training and open communication within the team also help in sharing strategies and maintaining a supportive work environment, which is essential for handling the emotional demands of the role.
What cities are hiring for Community Service Specialist jobs? Cities with the most Community Service Specialist job openings:
Who are the top companies hiring for Community Service Specialist jobs? The top employers for Community Service Specialist jobs are:
What states have the most Community Service Specialist jobs? States with the most job openings for Community Service Specialist jobs include:
What are popular job titles related to Community Service Specialist jobs? For Community Service Specialist jobs, the most frequently searched job titles are:
Community Service Specialist jobs near you
Infographic showing various Community Service Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $63,921 per year, or $30.7 per hour.

Community Care Specialist - Dallas

Action Property Management

Dallas, TX • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Action Property Management rating

7.5

Company rating: 7.5 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

102nd of 202 rated real estate companies

Job description

Who We Are
With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner's association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity, and professionalism coupled with our core values of excellence, innovation, and care for people, continues to define us. Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live.
Action is seeking a Community Care Specialist.
Fully remote/work from home. Must have a quiet designated work area and fast internet.
Schedule: Full-Time Monday to Friday
(Contact center is open from 7am-6pm any shift within those hours will be assigned)
Summary:
Provide a high level of customer service while assisting clients and vendors with maintenance requests, accounting questions, and other general questions over the phone, chat, and email daily.
What You'll Do (Job Duties)
  • Available to receive all incoming calls while following any necessary scripts and meeting standards. 60-80 calls a day.
  • Listen to voicemails and process appropriately.
  • Assist with handling chats from residents.
  • Process incoming emails from managers, vendors, and homeowners.
  • Create work orders and relay them to vendors or managers.
  • Return all phone calls in accordance with company policy.
  • Take very detailed messages and relay the information and enter notes.
  • Communicate with managers regarding any requests needing special attention.
  • Understand and act in accordance with relevant Community Care standard Operation Procedures (SOPs).
  • Perform any other task, which may be necessary for the smooth operation of the management aspect of the Community Care Department.
  • Available to work all shifts within the department, between 7am-6pm PST.

Who You Are (Skills/Experience)
  • Must be 18 years of age and have a high school diploma or equivalent.
  • Must have a general knowledge of Microsoft Outlook as well as a general knowledge of office equipment such as their personal computer. Minimum typing speed of 30 wpm.
  • At least 2 years of experience in a customer service call center environment.
  • Individual must demonstrate a high level of customer service, sound judgment, excellent problem-solving skills and the ability to multi-task in a fast-paced environment.
  • Must be able to read and interpret documents such as operating and maintenance instructions, and procedure manuals in addition to speaking and annunciate clearly over the telephone. Must have excellent written communication skills.
  • Personable, outgoing and enthusiastic personality. Individuals must be self-motivated and able to work independently.
  • Prolonged periods sitting at a desk and working on a computer.
  • Constant use of a telephone and wearing a headset.

Why You'll Love Working at Action
At Action Property Management, we believe in creating an environment where you truly love where you work. We offer competitive pay and ample opportunities for career growth and advancement. Our comprehensive benefits package includes medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members. We also provide generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members. We are committed to investing in the infrastructure, technology, training, and tools you need to excel in your role. Our relentless dedication to our company values and culture ensures a workplace where you feel heard, supported, and valued. Join us at Action Property Management and make a meaningful impact.
Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the San Francisco and Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
#LI-SW1
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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