Community Resource Manager Jobs in Oregon (NOW HIRING)

Mid-Willamette Valley Community Action Agency OUR MISSION:

MWVCAA invests in people and their futures to reduce the impacts of poverty.

Working at MWVCAA means becoming part of a mission-driven community dedicated to equity, dignity, and opportunity for all. We offer competitive pay, a rich company culture that values diversity, and an array of benefits - but we consider the best benefit here to be the reward of helping those in our community live better lives. Come find meaningful work and bring your skills as an HR Manager.

Your main responsibilities will beproviding support to the Business Units in HR matters of complexity, such as employee investigations, corrective actions, pay, data analysis, systems, policies and procedures. This role supports the HR team and programs in executing key human resources functions operate successfully and with integrity throughout the organization.This position operates in a fast-paced environment serving individuals experiencing homelessness, including within shelter settings, and requires the ability to adapt to changing priorities. May also require travel between agency and community sites to meet program and client needs.

MINIMUM QUALIFICATIONS

The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION and/or EXPERIENCE

• High School diploma or General Education Degree (GED) and; Bachelor's Degree plus 4 years of HR Management experience; or an equivalent combination of education, experience and/or professional HR certification. Knowledge of state and federal labor laws/practices.

CERTIFICATES, LICENSES, REGISTRATIONS

• Valid driver license and insured vehicle available for use on the job as well as an acceptable driving record.
• Candidate must pass pre-employment and random drug screenings.
• Successful registration with the Child Care Division's Central Criminal Background Registry.
• Candidate must pass a comprehensive MWVCAA background screening prior to employment.

KNOWLEDGE, SKILLS AND ABILITIES

• Solid math and analytical skills, and technical computer skills in MS Office, ATS, HRIS (Paycom), online systems.
• Ability to plan, problem solve, reason and prioritize.
• Strong verbal and written communication skills; as well as diplomacy, tact and professional skills.
• Demonstrated excellent writing and editing skills with policies, procedures, disciplinary documents, and emails.
• Presents material in a concise manner to small and large groups.
• Organized and able to meet deadlines as expected. Consistent attendance and punctuality.

WHAT YOU WILL DO TO SUPPORT THE COMMUNITY

This job description is not intended to be all-inclusive. Employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required.

• Works closely with program management and employees to improve work relationships, build morale and increase productivity & retention.
• Promptly responds to HR Department inquiries (email, calls, in-person) within standard response times.
• Clarifies policies and procedures for staff and management under the guidance from CHRO or Associate Director of HR.
• Investigates problems with pay, timesheets, benefits and other personnel data as assigned.
• Performs tasks for maintaining human resources payroll/HR system data entry and transactions that are required for employment and payroll records. This may include creating records, profiles, templates, checklists, documents, Personnel Action Forms and reports in Paycom, and developing new system processes to enhance efficiencies.
• Reviews and edits job descriptions, ensuring accuracy in content and formatting.
• Administers agency pay program, including job scoring, pay scale adjustments, salary surveys, and justification processes. Identifies discrepancies, inequities and reviews for consistency and compliance.
• Assists with hiring processes, such as phone screening, interviews, and reference checks or onboarding.
• Assists with exit processes, including exit interviews and analysis of turnover trends.
• Reviews counseling form corrective action to assure language is appropriate, fair, factual and corresponds with policy.
• Conducts employee relations investigations in a timely manner using factual evidence, interviews, video capture, photos, data, files and legal consultation. Consults with manager on corrective steps and communications with program management.
• Handles FMLA/OFLA/Paid Leave Oregon, and PWFA, workers compensation and ADA cases as needed in collaboration with HR staff.
• Supports the Safety Program, including OSHA standards, and Agency Drug Testing Programs procedures.
• Communicates pertinent information to staff and management in a clear, concise and professional manner, while adhering to standards of confidentiality.
• Assists the Associate Director of HR and CHRO in providing leadership for the HR Team and employee programs; researches, leads and coordinates human resources projects in the areas of compensation and benefits, agency onboarding programs and work distribution.
• Facilitates process changes to improve efficiencies, automation of redundant tasks, and expedite work completion.
• Attends professional training and stays current with state and federal employment laws, regulations, and best practices.

RELATIONSHIPS WITH OTHERS

• The employee in this is position is in regular contact by telephone, video or in person with all levels of agency staff to provide information and answer questions regarding employment related matters. Diplomatically and calmly handle reactive applicants, employees and/or managers if the situation arises.
• Handles matters calmly and proceeds with an objective and thoughtful manner when interacting with others. Seeks to find facts and problem solve before reacting to situations, consulting with policies and management.
• Refers to manager for complex issues, processes, and policies as they arise. Checks with manager on processes and work assignments.

SUPERVISORY RESPONSIBILITIES

This position may supervise four to six HR staff. The HR Manager carries out supervisory responsibilities in accordance with agency policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; scheduling staff; evaluating performance; rewarding and disciplining employees; addressing complaints and resolving problems.

PHYSICAL AND MENTAL DEMANDS

• Specific hearing, speaking and vision abilities required by this job include close vision and ability to adjust focus.
• Occasionally lift up to 25 pounds. Mobility between offices and sites.
• Adapts to changing circumstances, and applies good judgement when needed.
• Able to maintain a calm demeanor with others in crisis.
• Focus and attention to detail, and the ability to articulate complex matters.
• Frequent periods of working at a computer/laptop at a desk for long periods of time. Manual dexterity for handling office equipment.

WORK ENVIRONMENT

• Mostly indoor work environment with frequent interruptions and demands.
• Occasional driving as needed. Occasionally exposed to outside weather conditions.
• Occasional exposure to shelter conditions, including potential hazards such as trash or odors.
• Occasional remote work from home as needed.

WHAT WE OFFER

• 401k contribution after 1 year
• Employee Assistance Program
• Life insurance
• Health, Vision and Dental Insurance
• For some positions, employees may be eligible for company-sponsored continuing education

MWVCAA is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender expression, age, veterans, and people with disabilities or any other protected category. We welcome all people to join us in achieving our Mission. If you require any assistance in the application process, or reasonable accommodations to perform the essential duties of the position, please notify a member of our team at (503) 585-6232.

Note that compensation for each role at MWVCAA is based off a number of factors such as experience and education.

If you need ADA accommodations to apply for MWVCAA job openings, please contact Human Resources at HR@mwvcaa.org or call 503-585-6232 to ask for a HR Team Member.