Community Program Manager Jobs in Waco, TX (NOW HIRING)

**This Position is Eligible for a Sign-On Bonus ofUp To$2,000**

Sign-On bonus is payable at the completion of the conditional employment period which is typically six months in length

Sign-On Bonus payment will be subject to required payroll taxes

Must work 20 or more hours per week to be eligible

Employee must be in good standing and active status to be eligible for payment

Minimum Starting Salary Rate: $60,819

Maximum Starting Hourly Rate - Dependent on Qualifications

Benefits

• Health
• Dental
• Vision
• Life Insurance
• Generous Paid Time Off - 9.23hrs per pay period
• 10 Observed Company Paid Holidays
• 8 Hours Annual Volunteer Time Off
• Retirement Plan w/ 6% Employer Contribution
• Employee Assistance Program

This is a grant funded position, and employment is contingent upon continued funding.

GENERAL DESCRIPTION

Performs moderately complex (journey-level) managerial work overseeing the daily operations of the Substance Use Disorder (SUD) and Community Health Worker (CHW) Programs. Responsibilities include program administration, staff supervision, operational planning, contract compliance, quality improvement, budgeting support, and community outreach. Works under general supervision with limited latitude for the use of initiative and independent judgment.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provides management of the Substance Use Disorder (SUD) Program and Community Health Worker (CHW) Program, ensuring effective daily operations and continuity of services.
• Provides direct community outreach, engagement, and care coordination services alongside the Community Health Worker (CHW) team for a minimum of 50% of scheduled work time, in accordance with contractual requirements.
• Oversees Community Health Worker outreach activities, including mobile engagement, community education, resource navigation, referrals, and linkage to behavioral health, substance use, medical, and social services using a person-centered, trauma-informed, and nonjudgmental approach.
• Assists with budget monitoring, resource allocation, and operational planning to support program objectives.
• Assists in ensuring compliance with the Center's Substance Use Program contracts, including all contractual requirements, deliverables, and performance expectations.
• Provides clinical consultation, guidance, and operational support to Substance Use Disorder (SUD) providers to promote quality care, evidence-based practices, and compliance with program standards.

• Supervises, coaches, mentors, and evaluates assigned staff using Positive Coaching principles.
• Monitors staffing levels, coordinates coverage, and supports workforce planning.
• Monitors program outcomes, analyzes performance data, and assists with quality improvement initiatives.
• Prepares required reports, correspondence, and regulatory documentation for review and approval by the Manager 5.

• Participates in all required Technical Assistance (TA) calls and meetings.
• Collaborates with clinical leadership and internal departments to coordinate care and promote integrated behavioral health and community-based services.
• Develops and maintains collaborative relationships with community organizations, healthcare providers, and other stakeholders to strengthen partnerships, increase awareness of program services, and improve access to care.
• Demonstrate professionalism, ethical conduct, trustworthiness, and integrity while maintaining positive and collaborative working relationships with staff, leadership, community partners, and stakeholders
• Maintain regular attendance, dependability, and punctuality to ensure consistent program operations and service delivery.
• Complete all required training, maintain required competencies, and participate in ongoing professional development and cross-training activities.
• Perform other duties as assigned.

GENERAL QUALIFICATIONS

Experience/Education/Licensing/Certification

• Bachelor's degree in Counseling, Social Work, Psychology, Public Health, Human Services, Healthcare Administration, or a closely related field required.
• Current Texas Licensed Chemical Dependency Counselor (LCDC) license in good standing is required.
  • Must maintain active licensure throughout employment.
• Be eligible to be certified as a Community Health Worker (CHW) within 6 months of employment. Please use the link below to learn more about the CHW certification.
  • https://www.dshs.texas.gov/community-health-worker-or-promotora-training-certification-program/chw-certification-renewal/chw-initial-certification
• Minimum of three (3) years of experience working in substance use disorder treatment or behavioral health services required.
• Minimum of two (2) years of supervisory, management, or program leadership experience required.

Preferred Qualifications:

• Master's degree preferred.
• Experience working with Community Health Worker programs is preferred.
• Experience leading multidisciplinary behavioral health teams preferred.

Knowledge/Skills/Abilities

• Strong leadership and communication skills.
• Excellent interpersonal and relationship-building skills.
• Proficiency in program planning, implementation, and evaluation.
• Knowledge of substance use disorder treatment principles, community-based service delivery, and contract or grant compliance.
• Ability to work effectively with diverse populations.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.

Additional Requirements

• Pursuant to Texas Administrative Code Rule 448.601, incumbent hired must be able to pass a pre-employment drug test.
• Requires frequent travel within the service area; applicants must have a valid Driver's License and be insurable through Central Counties Services.
• Commitment to trauma-informed care and cultural sensitivity.
• Ability to be trained in proper Narcan use and provide training to citizens and other staff, as required.

WORK ENVIRONMENT AND FUNCTIONAL REQUIREMENTS

This position requires the ability to:

• Sit, stand, and walk for extended periods of time.
• See, hear, and communicate effectively to perform job duties.
• Use a computer, telephone, and standard office equipment for prolonged periods.
• Perform repetitive tasks such as typing, filing, and data entry.
• Lift and/or move up to 15 pounds.
• Interact frequently with consumers, staff, and the public in a professional and customer focused manner.
• Respond appropriately to challenging or unpredictable situations, including safely de-escalating and managing interactions with individuals who may exhibit verbally or physically escalated behavior, in accordance with training and Center policies.
• Ability to perform the essential functions of the position safely and effectively, including maintaining professionalism, sound judgment, appropriate interpersonal interactions, concentration, and the ability to respond appropriately in stressful or crisis situations, with or without reasonable accommodation.
• Work in an environment with frequent interruptions and changing priorities.
• Perform the essential functions of the position, with or without reasonable accommodation, in accordance with the Americans with Disabilities Act (ADA).

AT-WILL EMPLOYMENT STATEMENT

Employment with Central Counties Services is at-will. This means that either the employee or the Center may terminate the employment relationship at any time, with or without notice, and with or without cause, subject to applicable law. Nothing in this job description or any other policy, procedure, or communication should be construed as creating a contract of employment or altering the at-will nature of employment.

EQUAL OPPORTUNITY EMPLOYER

Central Counties Services is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer, making decisions without regard to race, color, ethnicity, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran status, genetic information, or any other characteristic protected by state or federal law.