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Community Program Manager Jobs in Rochester, NY (NOW HIRING)

Rochester Regional Health

RN Program Manager

Newark, NY · On-site

$75K - $105K/yr

Program Manager- Registered Nurse Department: Program Manager - Moore Place Location: Demay, 100 ... Serves as a community liaison and provides education in compliance with applicable hospital ...

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All JobsCommunity Program JobsCommunity Program Manager JobsCommunity Program Manager Jobs in Rochester, NY

Community Program Manager information

See Rochester, NY salary details

$37.3K

$104K

$151.9K

How much do community program manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for community program manager in Rochester, NY is $103,997.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,900.00 and $128,200.00 per year, depending on experience, location, and employer.

What is a community program manager?

A Community Program Manager is a professional responsible for developing, implementing, and overseeing programs that engage, support, and grow a specific community or group. They work to build relationships, encourage participation, and ensure that the community's needs are met through various events, initiatives, and resources. This role often includes managing communications, coordinating with stakeholders, and evaluating the success of community programs to drive continuous improvement.

What skills and qualifications are needed to thrive as a community program manager?

To thrive as a Community Program Manager, you need strong project management, community engagement, and organizational skills, often supported by a degree in social sciences, public administration, or a related field. Familiarity with CRM software, event management platforms, and data analysis tools is typically required. Outstanding communication, relationship-building, and problem-solving abilities help you foster trust and address diverse community needs. These skills are crucial for developing impactful programs, ensuring stakeholder participation, and achieving organizational goals.

How does a community program manager typically collaborate with cross-functional teams within an organization?

Community Program Managers often work closely with marketing, product, customer support, and communications teams to ensure that community initiatives align with broader organizational goals. This collaboration can include coordinating campaigns, gathering product feedback from community members, and developing resources that support user engagement. Regular meetings and open communication are essential for sharing insights from the community and ensuring consistent messaging. This cross-departmental teamwork is key to creating impactful, well-supported community programs.

What is the difference between Community Program Manager vs Community Outreach Coordinator?

AspectCommunity Program ManagerCommunity Outreach Coordinator
ResponsibilitiesOversees community programs, manages teams, develops strategiesCoordinates outreach activities, builds community relationships, promotes programs
Required SkillsProject management, leadership, communicationCommunication, relationship-building, event planning
Work EnvironmentOffice-based with community engagement eventsFieldwork, community events, outreach activities
Common EmployersNonprofits, government agencies, educational institutionsNonprofits, social services, health organizations

The Community Program Manager typically leads and manages community initiatives, focusing on strategy and team oversight. In contrast, the Community Outreach Coordinator primarily focuses on executing outreach activities and building community relationships. Both roles require strong communication skills, but the Program Manager often needs project management experience. Understanding these differences helps in choosing the right career path or job search focus.

What are the most commonly searched types of Community Program jobs in Rochester, NY?

The most popular types of Community Program jobs in Rochester, NY are:

What are popular job titles related to Community Program Manager jobs in Rochester, NY?

For Community Program Manager jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Community Program Manager jobs in Rochester, NY look for?

The top searched job categories for Community Program Manager jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Community Program Manager jobs?

Cities near Rochester, NY with the most Community Program Manager job openings:

Community Program Manager jobs near you
Infographic showing various Community Program Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $103,997 per year, or $50 per hour.

Program Manager Residential - Monroe Campus

Hillside Children's Center

Rochester, NY • On-site

$61K - $68K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

Hillside Family of Agencies rating

7.2

Company rating: 7.2 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

27th of 246 rated social care providers

Job description


Job Summary
The Program Manager Residential is responsible for the efficiency of the day-to-day operations of the Residential Department, including budget development and management, utilization, hiring, training, clinical oversight, regulatory compliance, and safety of youth, families and staff. This position oversees an interdisciplinary team to ensure high quality clinical collaboration and the delivery of quality service to clients by coaching/mentoring teams and developing and maintaining systems that facilitate integrated services.
Essential Job functions
  • Ensure a safe, trauma-informed and peaceful community for staff, clients, and families receiving services in the Residential Programs.
  • Manage people and facility resources to meet and prioritize the needs of staff, youth, and families through collaboration with internal departments such as Service Integration (SI), Human Resources (HR) and Corporate Service Solutions (CSS).
  • Develop and implement systems of accountability for teams and individuals.
  • Collaborate in program budget development and adhere to the established budget.
  • Act as the On-Call Administrator per rotation.
  • Partner with Service Integration to coordinate client, family, and systems information.
  • Manage and follow-up on all internal and external emergency situations.
  • Oversee the physical plant ensuring a safe therapeutic environment.
  • Develop, maintain, and update all required documentation in a timely manner.
  • Demonstrate ongoing development on the job.
  • Serve as a member of the agency and community teams and attend meetings as needed.
  • While this job description covers many aspects of the role, employees may be required to perform other duties as assigned.

LEADERSHIP DUTIES
  • Leadership: Communicates supports and links Hillside mission, vision, values, goals, and strategies to everyday work and establishes clear, meaningful, challenging, and attainable objectives and expectations that are aligned with those of the organization.
  • Management: Aligns the right work with the right people; delegates tasks according to people's strengths and interests. Ensures staff has the skills and resources to be successful. Provides staff with coaching, training and opportunities for growth to improve their skills. Treats staff fairly and consistently. Shares accountability when delegating and involves staff in setting their performance goals.
  • Governance: Ensures Hillside policies, procedures and all applicable governmental laws/regulations/guidelines are followed. Makes decisions and has authority to implement decisions in conjunction with the leadership structure of the given area of responsibility.

Education & Experience
  • Bachelor's degree in Social Work, Human Services, or a related field required
  • Minimum 5 years in a residential group care setting required
  • Minimum 3 years of leadership experience required

Special Requirements
  • CPR certification required or obtained within 60 days of hire.
  • Unrestricted, valid NYS driver's license for minimum of 1 year with a clean driving record and minimum insurance coverage that meets agency standards.

Knowledge, Skills & Abilities
In addition to demonstrating the Hillside Professional Competencies of Communicates Effectively, Personal Excellence, Cultural Competence, Builds and Leverages Relationships, Optimizes Decision Making, Builds Talent and Engagement, Manages Change, Fosters Accountability and Results, the following occupational competencies must be demonstrated:
  • Ability to manage and lead in a large, matrixed organizational system including partnerships within internal support departments.
  • Ability to plan and implement strategies to improve the quality of services and effectively implement programs.
  • Knowledge and expertise in area of responsibility: demonstrate knowledge of sector (i.e. Development Disabilities, Mental Health, etc.) on the state level; ability to build productive relationships with influential members of the sector, and present their perspectives to Hillside and effectively communicate and advocate for Hillside's perspectives and goals to them.
  • Maintain in-depth knowledge of and adherence to all applicable safety regulations, including universal precautions and hazardous safety materials.
  • Ability to recognize and address escalating and dysregulated youth behavior and utilizing training provided in behavior management and Therapeutic Crisis Intervention (TCI) including the use of physical interventions (holds). Obtain and maintain TCI certification.

Physical Demands & Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Must be able to work a variable scheduling including evenings and weekends
  • The following physical demands are required:
    • Occasional sitting (up to 4 hours)
    • Occasional standing (up to 1 hour)
    • Occasional walking (up to 2.5 hours)
    • Occasional driving (up to 8 hours)
    • Continuous balancing (up to 8 hours)
    • Occasional balancing, bending, stooping, climbing, kneeling, pushing, pulling, reaching forward or down, reaching overhead, running, and twisting (up to 2.5 hours)
    • Weekly lifting up to 50 lbs. (community-based staff may be required to lift an empty wheelchair weighing up to 50 lbs.), 10-15 lbs. on a daily basis
    • Weekly carrying up to 55 lbs. approximately 10-100 ft., 10-15 lbs. on a daily basis
  • Manual dexterity is required, including the frequent ability to grasp in both hands and continuous use of fine manipulation skills in both hands (approximately 1-2.5 hrs.)
  • Occasional exposure to changes in temperature, dust, fumes, gases or chemicals is apparent.
  • Protective clothing or equipment as required: close toed shoes; protective shields, universal precaution PPE, and gloves for toileting and food preparation
  • Ability to change positions as needed

SPECIAL CONSIDERATIONS
May be required to physically restrain clients weighing between 50 and 300 lbs. and guide them safely to the floor. In some circumstances, restraints can last up to 15 minutes and may require repetition as necessary.
$70,000 Minimum pay rate, $110,000 Maximum pay rate, based on experience. This pay rate may include a Regional and/or Department premium.
About Us
At Hillside, we believe that healthy youth and strong families with opportunities to succeed are the foundation of any thriving community. Guided by this belief, we provide community-based services, education, and residential treatment to positively impact lives, in partnership with youth and families who have experienced trauma. From locations across Central & Western New York and Prince George's County, Maryland, our programs serve nearly 10,000 youth, adults, and families each year.
Partnering with families and communities, we deliver high-quality, evidence-based services, in the appropriate settings - whether on residential campuses or in schools, homes, or the workplace. By measuring the impact of our work, we endeavor to deliver ever better outcomes every day.
Equal Opportunity Employer: Hillside is committed to equal opportunities for all, supporting a diverse workforce, creating development opportunities for our people. Hillside is an equal opportunity employer; individuals from underrepresented and/or marginalized identities, Veterans, and disabled persons are encouraged to apply. Upon request, reasonable accommodations will be provided for the disabled.
Total Rewards: We offer a competitive benefits package to include generous paid time off, paid holidays, comprehensive medical, dental and vision coverage, flexible spending account, 403(b) retirement savings plan with employer match, and Employee Assistance Plan - just to name a few of the amazing benefits at Hillside! World changers and change makers join our talent community every day. Apply online, get on board, and grow your career with us!

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