Community Program Manager Jobs in New York (NOW HIRING)

Responsibilities:

• For Program and Client-Facing Staff: Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients.
• For Program and Supervisors Supporting Client-Facing Staff: Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Coach and guide staff in their client practice that reflects these approaches.
• Responsible for the overall management of a Clinician and other direct service staff members to ensure effective service delivery to victims of crime and abuse.
• Monitors staff's performance through regular observation of client work and documentation.
• Ensures that staff members conduct their work in client-centered and trauma-informed ways.
• Effectively recruits, hires, and trains new staff; manages employee performance following Safe Horizon policy.
• Actively participate in individual and group supervision; including conducting individual and group supervision for direct reports, in accordance with Safe Horizon’s quality supervision standards
• Responsible for implementation of restorative justice practices and collaborate with the Restorative Justice Coordinator.
• Coordinates staff training and development activities and leads staff meetings.
• Co-leads the Staten Island Sexual Assault Task Force.
• Represents Safe Horizon on external committees and serves on internal committees.
• Builds and maintains community partnerships and agreements with service providers to ensure seamless referrals and to advocate for victims of crime and abuse living on Staten Island.
• Works collaboratively with other Safe Horizon program and administrative departments to ensure effective program operations; and
• Responsible for oversight of the Rape Survivor Advocates program. Facilitates the 40-hour Rape Crisis Advocate training. Provide supervision support for Advocates and assigns cases to the team.
• Support a small caseload of clients with advocacy, assistance filing for OVS compensation, ETP, counseling, etc.

Knowledge and Skills:

Required:

• Ability to effectively manage a diverse staff.
• Ability to build a team and effectively manage staff to successfully complete projects and achieve deliverables.
• Ability to develop and coach staff using a strength-based, trauma-informed approach to supervision and professional development.
• Ability to hold staff accountable, provide constructive feedback, and manage performance effectively.
• Willingness to work as part of a learning community.
• Flexibility and openness to testing new interventions and practices.
• Ability to motivate staff and rally a team around change with the goal of enhanced service delivery.
• Comfort with technology and ability to use data to drive decisions.
• Ability to make decisions based on sound judgment and insight.
• Strong interpersonal and communication skills.
• Collaborative spirit and willingness to work as part of a team with both internal departments and partner agencies.
• Willingness to self-reflect and openness to feedback.
• Strong crisis management skills.
• Sound knowledge of victimization issues; and social and criminal justice systems.
• Excellent verbal and written communications skills

Qualifications:

Required:

• 5 years of supervisory experience.
• Licensed Master’s Degree in Social Work (LMSW) or equivalent, equivalent –Minimum of 5 years experience working with survivors, children, of domestic violence, crime victims, or sexual assault

Desirable:

• Preferably 2-3 years of experience working with a victim of sexual assault, domestic violence victims, child abuse victims, general mental health practice.

If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment.

AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.

Technology Statement:
Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance.

Please follow this link to view complete EEO Law and complaint filing information:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
Know Your Rights: Workplace discrimination is illegal.

Hiring Range: $68,000.00 - $77,000.00 Annually
Full-time Hours: 35 Hours per week
Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center