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Community Operations Manager Jobs in Wakefield, MA

Operations Manager

Weymouth, MA · On-site

$87K - $127K/yr

... community paramedicine initiatives. 9 - Maintains and develops external partnerships supporting MIH operations, including health plan, community health, and provider network relationships. 10 - ...

Operations Manager

West Roxbury, MA

$57K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

... management and operations, as well as ice-based programs that benefit our ... communities and promote interest in both hockey and skating. We have established a record of ...

Operations Manager

East Boston, MA · On-site

$65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... communities, with a primary focus on the New Jersey market. Our comprehensive services include ... The Operations Manager will ensure that an exceptional level of customer service is always ...

Operations Manager

Burlington, MA · On-site

$75K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Are you interested in joining a community of employees who are spirited, driven, and diverse? If so ... The VPNE Healthcare Operations Manager is a client facing role focused on managing the operational ...

New

Operations Manager

North Andover, MA · On-site

$50K - $55K/yr

Maintain daily operation of the office; schedule meetings, answering emails, oversight of the guest ... community. This position is subject to the successful completion of a criminal background check.

New

Deposit Operations Manager

Chelsea, MA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... community partner relationships, including account maintenance, servicing coordination, and timely resolution of exceptions Platform and Product Change Management - Serve as an operations owner and ...

Events Operations Manager

Boston, MA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About the Opportunity JOB SUMMARY The Events Operations Manager is an integral member of the ... and other community members. This position requires an individual with a high-level of ...

Events Operations Manager

Boston, MA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About the Opportunity JOB SUMMARY The Events Operations Manager is an integral member of the ... and other community members. This position requires an individual with a high-level of ...

... community partner relationships, including account maintenance, servicing coordination, and timely resolution of exceptions Platform and Product Change Management - Serve as an operations owner and ...

Showing results 21-40

Community Operations Manager information

See Wakefield, MA salary details

$32.7K

$66.9K

$124.9K

How much do community operations manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for community operations manager in Wakefield, MA is $66,897.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,200.00 and $81,700.00 per year, depending on experience, location, and employer.

What does a community operations manager do?

A Community Operations Manager is responsible for overseeing the daily operations and engagement within a community, whether it's online or in-person. Their duties typically include managing community programs, moderating discussions, resolving conflicts, and ensuring members have a positive experience. They also analyze community metrics to improve engagement and work closely with other departments to align community activities with organizational goals. This role requires strong communication, organizational, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a community operations manager?

To thrive as a Community Operations Manager, you need strong organizational, project management, and analytical skills, often supported by a degree in business, communications, or a related field. Familiarity with community management platforms, CRM systems, and data analysis tools like Excel or Salesforce is typically required. Outstanding interpersonal skills, conflict resolution, and the ability to foster engagement help set top performers apart. These skills are vital for efficiently managing community initiatives, ensuring smooth operations, and building positive relationships with stakeholders.

How does a community operations manager typically collaborate with cross-functional teams to improve community engagement?

Community Operations Managers often work closely with marketing, product, and customer support teams to ensure that community initiatives align with broader company goals. They facilitate communication between departments, gather feedback from community members, and relay insights to relevant teams for process improvements. This collaborative approach helps create cohesive strategies, enhances user experience, and drives community growth. Regular cross-team meetings and shared project management tools are commonly used to maintain alignment and foster effective collaboration.

What is the difference between Community Operations Manager vs Community Coordinator?

AspectCommunity Operations ManagerCommunity Coordinator
CredentialsTypically requires experience in community management, project management skills, and sometimes a bachelor’s degree in related fieldsOften requires similar experience or education, but may have fewer management responsibilities
Work EnvironmentOversees multiple community initiatives, manages teams, and collaborates with various departmentsFocuses on supporting community activities, event planning, and direct engagement with community members
Employer & Industry UsageCommon in tech companies, social platforms, and organizations with large online or offline communitiesUsed in nonprofits, educational institutions, and smaller organizations focusing on community engagement

The Community Operations Manager typically has broader responsibilities, overseeing multiple projects and teams, while the Community Coordinator focuses on executing community activities and direct engagement. Both roles require strong communication skills and community knowledge, but the manager position involves higher-level planning and strategy.

Is community management a stressful job?

Community Operations Managers often handle multiple responsibilities such as moderating online platforms, resolving conflicts, and engaging with members, which can be demanding. The role may involve managing high volumes of communication and responding to issues quickly, contributing to stress levels, especially during peak times or crises.

What job categories do people searching Community Operations Manager jobs in Wakefield, MA look for?

The top searched job categories for Community Operations Manager jobs in Wakefield, MA are:

What cities near Wakefield, MA are hiring for Community Operations Manager jobs?

Cities near Wakefield, MA with the most Community Operations Manager job openings:

Infographic showing various Community Operations Manager job openings in Wakefield, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Hybrid job distribution, with an average salary of $66,897 per year, or $32.2 per hour.

$80K - $90K/yr

Full-time

Posted 4 days ago


SBM Management Services rating

5.7

Company rating: 5.7 out of 10

Based on 60 frontline employees who took The Breakroom Quiz

202nd of 254 rated facilities management


Job description

Title:
Operations Manager
Job Description:
Compensation: $80,000-$90,000 per year
Job Overview
Assist with coordinating and directing operations necessary to carry out contractual responsibilities between SBM and customers including any and all necessary planning, supervision, budgeting, vendor and supply contact, customer relations and other high level managerial or supervisor responsibilities.
Roles & Responsibilities
To perform this job successfully and safely, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.
  • May develop work schedules to ensure adequate service.
  • Prepares schedules for service personnel, assigns personnel to routes and monitors compliance.
  • Performs Inspections and evaluation of establishment for program compliance, i.e. safety, quality, and service.
  • Helps monitor inventories supplies and equipment.
  • May be assigned special projects to manage
  • Investigates and promotes improved equipment and methods.
  • Reviews customer requests for service to ascertain cause for service request, type of malfunction, and address with manager.
  • Assists with implementation and execution of policies and goals.
  • Inspects plant and evaluates use of space and facilities.
  • Assists with plans, budgets, and schedule modifications including cost estimates bid sheets and contracts.
  • Participate in the development of long-range plans, conceptual designs, and capital outlay requirements for program/process improvements.
  • Assists with coordination of program specifications, requirements for proposals and contracts, and associated documents.
  • Maintain a safe work environment for self and employees.
  • Assists with compliance with local, state, and federal regulations, such as, FLSA, OSHA, ADA, etc.
  • Acts as liaison between company, customers, clients, employees, and subcontractors.
  • Reviews correspondence concerning contractors and responds as appropriate.
  • Establishes and maintains contact with contractors to ensure the smooth working of the contract process.
  • Conduct and attend meetings to communicate top down, and bottom up on a consistent real time basis, with customers, clients, and employees.
  • Assist with human resource concerns and issues.
  • Some travel may be required for this position.

Qualification
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job safely. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Education and/ or Experience
A.A. Degree required in Business Management, or a related field with 2+ years of experience; or equivalent combination of education and experience.
Certificates, Licenses, Registrations
CPR/AED/First Aid certification a plus
Bilingual a plus
May be required to have a valid driver's license.
Completed all safety and task training certification.
May be required to be forklift certified.
Knowledge, Skills, and Abilities
Bilingual a plus
Ability to read and interpret instructions, procedures, manuals, and other documents.
Strong verbal and written communication skills.
Knowledge of cleaning methods and equipment and willing to share with team.
Knowledge of the upkeep and care of the cleaning equipment.
Knowledge of cleaning compounds and chemicals, and their safe, efficient use.
Customer service, problem solving, time management, project management, planning, excellent communication, presentation, interviewing, coaching and training skills.
Knowledge of Microsoft Office and Computer Skills.
Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
Ability to effectively present information and respond to questions from groups of managers, customers, employees, and general public.
Supervisory Responsibilities
Carries out management responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, planning, assigning, and directing work; performance evaluations; rewarding and disciplining employees; addressing complaints and resolving problems. Ensure employees are properly trained on tasks and safety requirements.
Physical Demands & Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or listen. The employee must be able to lift and/or move up to 35 pounds.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Benefits:
SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at:
www.sbmmanagement.com/careers Careers - SBM
SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.

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