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Community Operations Manager Jobs in Medford, MA

Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. Position Summary The Operations Manager is a member of the Store ...

Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. Position Summary The Operations Manager is a member of the Store ...

Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. Position Summary The Operations Manager is a member of the Store ...

Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. Position Summary The Operations Manager is a member of the Store ...

Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. Position Summary The Operations Manager is a member of the Store ...

Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. Position Summary The Operations Manager is a member of the Store ...

Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. Position Summary The Operations Manager is a member of the Store ...

Operations Manager

Windham, NH · On-site

$20 - $34/hr

Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. Position Summary The Operations Manager is a member of the Store ...

Operations Manager

Windham, NH · On-site

$20 - $34/hr

Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. Position Summary The Operations Manager is a member of the Store ...

Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. Position Summary The Operations Manager is a member of the Store ...

Operations Manager

Needham, MA · On-site

$20 - $34/hr

Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. Position Summary The Operations Manager is a member of the Store ...

Operations Manager

Brighton, MA · On-site

$20 - $34/hr

Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. Position Summary The Operations Manager is a member of the Store ...

Company Description By working at Harvard University, you join a vibrant community that advances ... The Operations Manager is guided by the mission, vision, and principles of Campus Services and ...

Company Description By working at Harvard University, you join a vibrant community that advances ... The Operations Manager is guided by the mission, vision, and principles of Campus Services and ...

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Showing results 1-20

Community Operations Manager information

See Medford, MA salary details

$32.3K

$66.1K

$123.5K

How much do community operations manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for community operations manager in Medford, MA is $66,124.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,700.00 and $80,800.00 per year, depending on experience, location, and employer.

What is the difference between Community Operations Manager vs Community Coordinator?

AspectCommunity Operations ManagerCommunity Coordinator
CredentialsTypically requires experience in community management, project management skills, and sometimes a bachelor’s degree in related fieldsOften requires similar experience or education, but may have fewer management responsibilities
Work EnvironmentOversees multiple community initiatives, manages teams, and collaborates with various departmentsFocuses on supporting community activities, event planning, and direct engagement with community members
Employer & Industry UsageCommon in tech companies, social platforms, and organizations with large online or offline communitiesUsed in nonprofits, educational institutions, and smaller organizations focusing on community engagement

The Community Operations Manager typically has broader responsibilities, overseeing multiple projects and teams, while the Community Coordinator focuses on executing community activities and direct engagement. Both roles require strong communication skills and community knowledge, but the manager position involves higher-level planning and strategy.

What does a community operations manager do?

A Community Operations Manager is responsible for overseeing the daily operations and engagement within a community, whether it's online or in-person. Their duties typically include managing community programs, moderating discussions, resolving conflicts, and ensuring members have a positive experience. They also analyze community metrics to improve engagement and work closely with other departments to align community activities with organizational goals. This role requires strong communication, organizational, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a community operations manager?

To thrive as a Community Operations Manager, you need strong organizational, project management, and analytical skills, often supported by a degree in business, communications, or a related field. Familiarity with community management platforms, CRM systems, and data analysis tools like Excel or Salesforce is typically required. Outstanding interpersonal skills, conflict resolution, and the ability to foster engagement help set top performers apart. These skills are vital for efficiently managing community initiatives, ensuring smooth operations, and building positive relationships with stakeholders.

How does a community operations manager typically collaborate with cross-functional teams to improve community engagement?

Community Operations Managers often work closely with marketing, product, and customer support teams to ensure that community initiatives align with broader company goals. They facilitate communication between departments, gather feedback from community members, and relay insights to relevant teams for process improvements. This collaborative approach helps create cohesive strategies, enhances user experience, and drives community growth. Regular cross-team meetings and shared project management tools are commonly used to maintain alignment and foster effective collaboration.

Is community management a stressful job?

Community Operations Managers often handle multiple responsibilities such as moderating online platforms, resolving conflicts, and engaging with members, which can be demanding. The role may involve managing high volumes of communication and responding to issues quickly, contributing to stress levels, especially during peak times or crises.

What job categories do people searching Community Operations Manager jobs in Medford, MA look for?

The top searched job categories for Community Operations Manager jobs in Medford, MA are:

What cities near Medford, MA are hiring for Community Operations Manager jobs?

Cities near Medford, MA with the most Community Operations Manager job openings:

Infographic showing various Community Operations Manager job openings in Medford, MA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $66,124 per year, or $31.8 per hour.

Community Manager - Modera South Shore

Mill Creek Residential

Marshfield, MA • On-site

$90K - $100K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 4 days ago


Job description

At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process. We want you to know that we encourage you to apply if this job excites you, even if you don't meet 100% of the requirements. You may just be the right candidate for this role, or another role and make your mark at Mill Creek.
The Community Manager drives financial performance, operational and leasing excellence, and delivers outstanding customer service at one or more communities. Provides leadership and management for the community operations and maintenance teams. This position is responsible for setting performance standards and coaching, developing, and empowering associates towards achievement of desired business outcome.
Essential Functions/Responsibilities
Financial Performance
  • Manage financial aspects of operations for the assigned community (or communities) that contribute to the business goals.
  • Develop, implement, and monitor programs to maximize revenue, maintain expense control, and increase value
  • Oversee pricing and occupancy strategies
  • Assist in preparation of community budget
  • Provide thorough and strategic monthly reforecast, monthly operating report, and executive summary of operations
  • Review and approve, or submit for approval, all contracts within the limits defined by MCR budget authority levels
  • Anticipate and communicate significant departures from the budget immediately and in accordance with the company policy and standards
  • Partner with community Service Manager to review and recommend capital improvements and capital programs for expense reduction
  • Address and complete all other duties as assigned

Sales and Marketing
  • Oversee sales, lease renewals, move-in and move-out process
  • Oversee administration and completion of the resident renewal program, move-in and move out process
  • Maintain accurate and in-depth knowledge of community inventory, pricing and availability as well as general knowledge of competitors
  • Foster a thorough understanding of the community's competitive environment in a submarket and adjust operating strategy accordingly
  • Participate in Revenue Management calls when applicable
  • Address and complete all other duties as assigned

Operating Standards
  • Ensure community (communities) maintain brand standards including property presentation, marketing, office and model appearance and associate appearance. Inspect what you expect.
  • Review and analyze operations reports to track community performance and understand the impact of local economic conditions on community operations
  • Ensure community is compliant with all applicable MCR and Partner (where applicable) procedures and all federal, state and local laws, specifically Fair Housing regulations at the community level
  • Partnering with Service Manager, recommend capital improvements for community
  • Manage contracts with 3rd party service providers
  • Address and complete all other duties as assigned

Associate Management and Development
  • Responsible for recruiting, hiring, associate scheduling, work assignments, training and performance evaluations
  • Empower, engage and develop associates to achieve great performance and desired business outcomes.
  • Establish goals and accountability for team. Provide feedback, coaching and support to drive achievement of established goals, reward success: hold one on one meetings with staff members
  • Manage performance of subordinates. Conduct performance appraisals; provide development support (i.e. coaching, counseling and training); make decisions regarding hiring or termination of community associates
  • Support associate development. Provide targeted training and growth opportunities
  • Champion and enforce the Mill Creek Brand Promise, Service Standards and Manifesto
  • Address and complete all other duties as assigned

Education and/or Experience
  • High School diploma or equivalent (GED), Bachelor's degree or related experience preferred
  • 3-5 years of multi-family or related property management experience or equivalent experience
  • 2 years supervisory experience
  • Commitment to, and passion for, providing outstanding customer service
  • Strong communication skills (written and verbal)

About the Benefits of joining the Mill Creek Team
  • Competitive compensation
  • Comprehensive medical, dental and vision
  • Employer sponsored short and long term disability, Life and ADD insurance401k with employer matching
  • Paid time off benefits: Vacation, Sick, Holidays

Mill Creek is an Equal Opportunity Employer
Are you ready to contribute to the success of Mill Creek Residential? If so, apply today and become part of an organization that believes in uncompromising integrity, celebrating successes, continuous improvement, and working hard, smart and together!