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Community Operations Manager Jobs in Wisconsin (NOW HIRING)

Pinnacle Senior Living

Operations Manager

Manitowoc, WI · On-site

The Operations Director partners closely with community leadership to support daily operations ... Provide leadership support to department managers and supervisors * Promote effective communication ...

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Community Operations Manager information

See Wisconsin salary details

$31.3K

$64K

$119.6K

How much do community operations manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for community operations manager in Wisconsin is $64,050.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,400.00 and $78,200.00 per year, depending on experience, location, and employer.

What does a community operations manager do?

A Community Operations Manager is responsible for overseeing the daily operations and engagement within a community, whether it's online or in-person. Their duties typically include managing community programs, moderating discussions, resolving conflicts, and ensuring members have a positive experience. They also analyze community metrics to improve engagement and work closely with other departments to align community activities with organizational goals. This role requires strong communication, organizational, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a community operations manager?

To thrive as a Community Operations Manager, you need strong organizational, project management, and analytical skills, often supported by a degree in business, communications, or a related field. Familiarity with community management platforms, CRM systems, and data analysis tools like Excel or Salesforce is typically required. Outstanding interpersonal skills, conflict resolution, and the ability to foster engagement help set top performers apart. These skills are vital for efficiently managing community initiatives, ensuring smooth operations, and building positive relationships with stakeholders.

How does a community operations manager typically collaborate with cross-functional teams to improve community engagement?

Community Operations Managers often work closely with marketing, product, and customer support teams to ensure that community initiatives align with broader company goals. They facilitate communication between departments, gather feedback from community members, and relay insights to relevant teams for process improvements. This collaborative approach helps create cohesive strategies, enhances user experience, and drives community growth. Regular cross-team meetings and shared project management tools are commonly used to maintain alignment and foster effective collaboration.

What is the difference between Community Operations Manager vs Community Coordinator?

AspectCommunity Operations ManagerCommunity Coordinator
CredentialsTypically requires experience in community management, project management skills, and sometimes a bachelor’s degree in related fieldsOften requires similar experience or education, but may have fewer management responsibilities
Work EnvironmentOversees multiple community initiatives, manages teams, and collaborates with various departmentsFocuses on supporting community activities, event planning, and direct engagement with community members
Employer & Industry UsageCommon in tech companies, social platforms, and organizations with large online or offline communitiesUsed in nonprofits, educational institutions, and smaller organizations focusing on community engagement

The Community Operations Manager typically has broader responsibilities, overseeing multiple projects and teams, while the Community Coordinator focuses on executing community activities and direct engagement. Both roles require strong communication skills and community knowledge, but the manager position involves higher-level planning and strategy.

What are popular job titles related to Community Operations Manager jobs in Wisconsin?

For Community Operations Manager jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Community Operations Manager jobs in Wisconsin look for?

The top searched job categories for Community Operations Manager jobs in Wisconsin are:

What cities in Wisconsin are hiring for Community Operations Manager jobs?

Cities in Wisconsin with the most Community Operations Manager job openings:

Community Operations Manager jobs near you
Infographic showing various Community Operations Manager job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $64,050 per year, or $30.8 per hour.

Operations Manager

Sunset Woods Senior Living

New Berlin, WI • On-site

Full-time

Posted 6 days ago

Job description

Sunset Woods Assisted Living is seeking an Operations Manager to join our community!
We are looking for a motivated, compassionate, and service-focused leader to support the daily operations of our assisted living community. This role partners closely with the Executive Director to create and maintain a welcoming, home-like environment where residents thrive, employees feel valued, and exceptional service remains the top priority.
The Operations Manager plays a key leadership role in supporting resident satisfaction, team development, regulatory compliance, staffing, customer service, and overall community operations. This position is ideal for someone who enjoys building strong teams, developing employees, solving problems, and making a meaningful impact every day.
Why Join Sunset Woods Assisted Living?
At Sunset Woods Assisted Living, we are more than a workplace. We are a team dedicated to enriching the lives of our residents and each other. We believe exceptional resident care starts with supporting and investing in our employees.
We are guided by our CAPLICO Core Values:
  • Celebration - We recognize and celebrate successes, big and small.
  • Accountability - We take responsibility for our actions and commitments.
  • Passion for Learning - We continuously seek growth, knowledge, and improvement.
  • Love One Another - We treat residents, families, and teammates with compassion and respect.
  • Intelligent Risk Taking - We encourage innovation and thoughtful problem-solving.
  • Customer Second (Employee First!) - We believe caring for our team enables them to provide exceptional care for our residents.
  • Ownership - We act like owners, taking pride in our work and the outcomes we create.
What You'll Do:
  • Partner with the Executive Director to oversee daily community operations and resident services.
  • Foster a positive, resident-centered culture focused on exceptional customer service and quality care.
  • Build strong relationships with residents, families, employees, and community partners.
  • Support recruitment, onboarding, training, coaching, and retention initiatives.
  • Ensure adequate staffing levels to meet resident needs and regulatory requirements.
  • Lead and motivate team members through communication, accountability, recognition, and professional development.
  • Respond promptly and professionally to resident, family, and employee concerns.
  • Ensure compliance with Resident Rights, HIPAA requirements, company policies, and state regulations.
  • Collaborate with the Wellness and Marketing teams to support resident admissions and occupancy goals.
  • Participate in customer service planning meetings and quality improvement initiatives.
  • Oversee the maintenance, safety, appearance, and security of the community.
  • Support achievement of budget, resident satisfaction, census, wellness, and employee retention goals.
  • Promote collaboration and teamwork across all departments.
  • Serve as the acting community leader in the absence of the Executive Director.

What We're Looking For:
  • Leadership experience in assisted living, senior living, healthcare, hospitality, or a related field preferred.
  • Strong interpersonal, communication, and conflict-resolution skills.
  • Ability to build relationships with residents, families, employees, and community partners.
  • Excellent organizational skills with the ability to manage multiple priorities.
  • Commitment to delivering exceptional customer service.
  • Ability to remain calm, professional, and solution-focused in challenging situations.
  • Knowledge of assisted living operations and regulations preferred.
  • Passion for serving seniors and creating a positive workplace culture.

Minimum Qualifications:
  • Must meet all education and qualification requirements established by state assisted living regulations.
  • Must meet age requirements according to facility policy and state regulations.
  • Must possess, or be willing to obtain, Assisted Living Executive Director certification within required state timeframes.
  • Must successfully complete all required background checks, health screenings, and drug testing requirements.
  • Must be able to read, write, speak, and understand English.

Why You'll Love Working Here:
At Sunset Woods Assisted Living, you'll have the opportunity to make a meaningful impact on the lives of residents, families, and employees every day. We offer a supportive team environment, opportunities for professional growth, and the chance to be part of a community that truly lives its values.
Apply today and help us create a community where residents feel at home, employees feel empowered, and excellence is celebrated every day.
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.
The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.

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